About & Logging Policy
Who is ExpressVPN?
ExpressVPN was founded in 2009 and is operated by Express VPN International Ltd., which is based in the British Virgin Islands and far outside of the intrusive 14-eyes surveillance alliance.
That’s an excellent choice of location for a privacy-minded VPN company, as the British Virgin Islands has full sovereignty over its own data regulations.
Foreign governments can still make demands for information, but ExpressVPN makes it clear that it will never share data with them and, crucially, that it doesn’t have any personally identifiable information to share in the first place.
ExpressVPN doesn’t collect any personally identifiable activity logs. Here’s all the information collected by ExpressVPN’s VPN servers:
- Dates when connected to the VPN service
- Choice of VPN server location
- Total amount of data transferred per day
That’s it. ExpressVPN maintains that this is the minimum amount of information required to be collected in order to keep the performance of its servers as strong as possible.
The most important thing of all is that this data cannot be used to identify you, or what you do online. All that’s possible to reveal is that you have used ExpressVPN’s service at some point. This is totally anonymous, and about as close to zero-logs as you can get.
A 2018 report by the Center for Democracy and Technology (CDT) questioned ExpressVPN in greater detail, and concluded that its servers were both “extremely difficult to compromise” and “limited in the amount of data that could be revealed” in the event that they were.
ExpressVPN’s logging policy was put to the test in December 2017 when one of ExpressVPN’s Turkish VPN servers was seized and inspected by Turkish authorities investigating the assassination of Russian ambassador to Turkey, Andrei Karlov. The investigators could not find any customer connection logs.
In case you’re still wondering, you’re safe with ExpressVPN.
Speed & Reliability
One of the fastest VPNs we've tested
ExpressVPN is one of the fastest VPN services we’ve tested – it’s extremely quick and responsive.
It’s also remarkably reliable and consistent, whether you’re connecting to a nearby server or one on the other side of the world.
It’s speed is also very impressive in high censorship countries like China, where most other VPN services struggle to even connect.
Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.
Before using ExpressVPN:
When connected to ExpressVPN:
Download speed without ExpressVPN: 95.71Mbps
Download speed with ExpressVPN: 85.00Mbps
Our download speed loss when ExpressVPN is running: 11%
On top of fast download and upload speeds, ExpressVPN’s low latency and low ping times make it a good VPN for gaming, not as good as other VPN services but a strong gaming contender nonetheless.
From our testing lab in the UK, we measured ExpressVPN’s average speeds connecting out to various locations worldwide. These were the results:
- USA: 77Mbps (download) & 40Mbps (upload)
- Germany: 79Mbps (download) & 66Mbps (upload)
- Singapore: 73Mbps (download) & 22Mbps (upload)
- Australia: 59Mbps (download) & 1Mbps (upload)
The numbers speak for themselves: ExpressVPN is by far the fastest VPN on long-distance connections, something most VPN services struggle with.
3,000+ servers across 160 locations
ExpressVPN operates more than 3,000 VPN servers across the world, spread evenly over every continent (excluding Antarctica).
Basically, no matter where you’re located you should have no trouble finding a VPN server near you.
3,000 servers is one of the widest ranges of servers we’ve seen from any VPN service, and the ExpressVPN website even lists which VPN security protocols are available in each location (either country or city).
You can access specific city-level servers in a number of locations, too:
ExpressVPN’s 20 different city-level locations in the US and four in Australia are some of the highest we’ve seen.
Streaming & Torrenting
Works with Netflix, BBC iPlayer & torrenting
ExpressVPN easily unlocks US Netflix through almost all of its US-based VPN servers (apart from New York).
The following ExpressVPN servers worked for unblocking Netflix:
- USA (New Jersey, Washington DC, San Francisco)
- Canada (Montreal, Toronto, Vancouver)
- UK (Isle of Man, Jersey)
ExpressVPN doesn’t have servers dedicated to streaming, like CyberGhost does, but this isn’t much of an issue since most ExpressVPN servers work with streaming sites.
The Isle of Man and Jersey servers still work well with UK Netflix, while most UK servers unlock BBC iPlayer (although customer support informed us it will only work if you’re located outside of the UK).
ExpressVPN also unlocks the Australian, Canadian, French, Italian, Japanese and German Netflix libraries.
What’s more, plenty of ExpressVPN subscribers enjoy using it to stream:
- Amazon Prime Video
- Sling TV
- Now TV
- PlayStation Vue
Unsurprisingly, ExpressVPN also stands out at torrenting and downloading files.
It allows any type of P2P traffic across all its servers, resulting in less server congestion and ultimately faster download and upload speeds. That’s exactly what we saw in our tests.
ExpressVPN is also great for streaming Kodi or similar media player apps.
Privacy and security-wise, ExpressVPN’s kill switch – which they’ve named Network Lock – works extremely well (should your VPN connection drop at any point) and when we tested for IP or DNS leaks, we found zero.
And, ExpressVPN doesn’t keep any user activity logs so your privacy and identity is safe (read more on this below).
Beats censorship in China, UAE & more
ExpressVPN works in China, bypassing Chinese censorship with ease, largely thanks to the company devoting significant resources into outsmarting the censors. That’s why it’s our highest-rated VPN for China.
If you have protocol selection switched to Automatic, ExpressVPN’s proprietary obfuscation security protocols are activated, which are very effective in beating aggressive state-level censors.
These obfuscation protocols ensure that its VPN apps easily beat even the most aggressive of blocks in countries like Turkey, Saudi Arabia and Iran.
ExpressVPN recommends specific servers for users in China – just get in touch with customer support (available 24/7) for updated information.
Platforms & Devices
VPN apps for all popular devices
ExpressVPN supports just about any operating system or device out there:
- Microsoft Windows
Setup instructions are available for each platform.
Where ExpressVPN doesn’t have a native dedicated VPN app, you can read a walkthrough on their website to show you how to set up a workaround for your device.
Games Consoles & Streaming Devices
ExpressVPN has a very good VPN app for Amazon’s Fire TV Stick, although it’s not our number one choice.
Why is not our top pick?
Well, ExpressVPN may have been one of the first VPN providers to roll out a Fire TV Stick app, and it works fine, but it’s grown to look out-dated and lacks some of the features that we’ve enjoyed in more recent Firestick VPN apps.
If you own a Fire TV Stick and want to use a VPN app with it, take a look at our latest recommendations.
If you want to run ExpressVPN on other streaming devices or games consoles, you’ll need to install it at router level, or you can piggyback off of the VPN connection from another device, like your PC or Mac.
ExpressVPN provides full VPN browser extensions for Google Chrome and Mozilla Firefox.
Most of the VPN browser add-ons we see from other VPN providers are proxies pretending to be full VPNs, but ExpressVPN’s extensions are the real deal.
You can choose your server location from within the browser extension, which is a really neat solution.
Thanks to a recent update you can now use ExpressVPN on five different devices at once, too.
Encryption & Security
Strong security, with great extras like a VPN kill switch & obfuscation protocols
DNS Leak Blocking
IPV6 Leak Blocking
VPN Kill Switch
WebRTC Leak Blocking
Please see our VPN Glossary if these terms confuse you and would like to learn more.
ExpressVPN is a legitimate and extremely secure VPN service, with a multitude of standards and VPN protocols in place to keep your browsing data private and secure.
If you leave the VPN protocol setting on Automatic then the ExpressVPN app will determine what is the best security protocol to use – a great feature that very few VPN services have.
AES-256 encryption is widely regarded as near-unbreakable; OpenVPN, our favorite VPN protocol, is one of many available.
ExpressVPN also has the always-essential VPN kill switch, ensuring you stay protected in the event of your connection dropping. However, this feature isn’t included in the iOS app.
Split tunneling is yet another powerful feature that’s not all that common among VPN services. It allows you to protect your web traffic while keeping access to connected devices on your network, like your printer or Smart TV.
We found ExpressVPN to be fully protected from any IP or DNS leaks, too. You can count on ExpressVPN to successfully hide your real IP address.
ExpressVPN recently launched its TrustedServer feature, a proprietary technology that removes the need for local storage such as hard disks or solid state drives. Once again, ExpressVPN is leading the pack when it comes to security and privacy.
Ease of Use
Hassle-free setup and easy to get started
How to Install & Set Up ExpressVPN
ExpressVPN is so easy to use that it’s hard to go wrong – not just with the main desktop client, but also with its many device-specific apps and browser extensions.
The ExpressVPN home screen is simply a big on/off button and a list of VPN servers, but if you want to customize things you can also find advanced settings behind a separate menu.
Even the advanced options are explained in plain and easily-understood language, so you’ll never make changes without knowing exactly what you’re doing.
ExpressVPN’s browser extensions are available for Chrome and Firefox. They give you full protection that fully masks your web activity without you having to leave your browser window.
Responsive and friendly live chat
|24/7 Live chat support||Yes|
ExpressVPN’s helpful 24/7 live chat means if you ever have a problem, you’ll be back up and running as quickly as possible.
ExpressVPN really is one of the most customer-focused VPN services we’ve reviewed, and their support team makes sure to keep you happy before and well after you’ve become their customer.
You can also reach out to customer support via email, with equally responsive, helpful and enthusiastic responses.
Pricing & Deals
A little expensive, but well worth it
ExpressVPN Pricing Plan
ExpressVPN provides the same features on all its price plans, so the only decision to make is how much you want to pay upfront and how much your subscription costs you per month.
The longer you subscribe for, the cheaper the monthly cost: a single month of ExpressVPN costs $12.95 (which is more costly than other 1-month plans offered by its rivals), but there’s a 49% reduction to $6.67 for a 15-month plan, which is great value for our current best all-round VPN service.
US$12.95/moBilled $12.95 every month
US$9.99/moBilled $59.95 every 6 months
US$6.67/moBilled $99.95 first 15 months and 12 months thereafter
All plans have 30-day money-back guarantee
Payment & Refund Options
You’re entitled to a 30-day money-back guarantee when you first sign up to ExpressVPN. We found that they grant refunds quickly and with no questions asked, after we made a simple request to customer service.
In case you’re wondering, ExpressVPN doesn’t have a true free trial in place, but there is a way you can make the most of the 30-day refund guarantee.
There’s also a ‘Refer a Friend’ program which earns you a 30-day free ExpressVPN subscription for both you and the friend you convince to sign up – plus there’s no limit to the number of friends you can refer.
The Bottom Line
Do We Recommend ExpressVPN?
There’s no doubt about it – we 100% recommend using ExpressVPN.
It passed our testing with flying colors, proving itself to be one of the fastest and safest VPNs you can buy right now.
In fact, to say we recommend it is an understatement: ExpressVPN is the overall best VPN at the moment.
Alternatives to ExpressVPN
There's no shame in deciding that ExpressVPN costs more than you'd like to spend on a VPN. NordVPN comes close to ExpressVPN in almost every aspect but it's a lot cheaper (if you subscribe for a multi-year plan) making it excellent value for money. Read NordVPN review
ExpressVPN is the fastest VPN for international connections, but if you just want to connect over short distances then PIA is currently unbeatable. It can't quite offer the same all-round package as ExpressVPN, but it's an incredibly fast VPN. Read Private Internet Access review
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When a review is marked "Verified Customer" it means we've verified that the reviewer has had a genuine experience with the company.
ExpressVPN is far and away worth the price. I need it when I travel to tend to finances back in the US; in fact, even at home I use it when banking or anytime sensitive information is involved. It does not slow down traffic in the slightest. I've been using it for a couple of years and would not consider changing.
One Small problem
I have majority good feedback of express vpn. I have used it for several years in various different countries. However, last year in June I had an issue with connecting to Amazon Prime. I literally tried every location and I asked the online help for about 20 minutes. They were not helpful, suggesting I change my vpn locations that I had already tried. Then, they said that because I was located in the States at that time that I didn't have to use the VPN. That did not help because I wanted my online activities private and I was unable to use prime. Other than that, they are good for shopping online and other activities.
ExpressVPN and ChromebookVerified Customer
I'm using a Chromebook. Took a long time to find a setup that would work....but I finally found one that did. Chromebook's 'version' doesn't seem to have all the same options as depicted in other versions. Seems to turn itself off rather frequently....I turn off network connection and turn it back on....that seems to work. I'll stick with ExpressVPN for now and hope the bugs will work out eventually. I'd say other Chromebook users should try it out too...
After extensive research on VPNs I finally decided to go with ExpressVPN. The fact that they had a promotion going was a plus. Since I've had Express VPN I have had no Issues until today. Live chat was rather simple and did not have to wait hrs for a response. The forum on trouble shooting the system was actually helpful. I am definitely happy to go with this choice. I was kinda bummed at the beginning with the limitation of devices that could be on at once but now they have expanded making things better. I am happy I decided on getting ExpressVPN.
Best VPN availableVerified Customer
Been using EXVPN for several years, have only had minor glitches...( due to various OS updates, changes in software OS complete systems ) and Exvpn has always made adjustments.... This is a very professional company! Thank you...
ExpressVPN Works for Me!Verified Customer
I like ExpressVPN. I'm currently staying at a hotel and I work from my computer, so I've been giving ExpressVPN a real workout. I have it set to startup automatically when I turn on my computer and phone. The phone connects automatically and I don't even know it's there unless I check on it. It does, however, eat up my power fast on my phone (Samsung Galaxy S5), so I have to charge my phone at every opportunity. Just a small inconvenience for me. On the computer, the hotel wi-fi and Express VPN will connect if I just leave them alone for a few minutes. If I try to rush, I run into problems and have to restart the hotel wi-fi connection and ExpressVPN. Again, no big deal. I am unable to connect to Netflix, Hulu, or Amazon Prime video using the VPN. I once chatted up support and was quickly directed to the Atlanta server to connect to Netflix, but the next time I tried it, that server didn't work. It would be nice if there was a page or something we could go to, to see the current server working for Netflix, etc.Simon | Top10VPN Expert
Thank you for your review!
We're so pleased that you are enjoying using ExpressVPN. It would be really handy for ExpressVPN to provide a page listing the Netflix servers (we'll pass that onto them). In the meantime, we have found the Washington DC server to work consistently with Netflix.
We hope that helps!
Best vpn on the market
Does what the company claims, servers are fast and secure. Have been with them for a year now and still going strong. Even me located here in new zealand i can still get my near same speed if connected to countries such as us.
ExpressVPN is worry-free and super-secure!Verified Customer
I have had ExpressVPN for almost 1 year without any problems. The updates are simple and quick, in terms of service. I like ExpressVPN because I can easily and quickly change my server location to any available place in the world, and I have done this to check on news sites and travel sites--the information available changes depending on where your 'location' is. I will continue to use ExpressVPN and recommend it to anyone who likes to protect their own information no matter where in the world they travel or where in the world they want to appear to be--this has many advantages that I continue to explore. Privacy from snooping bots and websites is guaranteed!
Almost perfectVerified Customer
I feel very comfortable with my Express VPN protecting me. However, at times, I am unable to log on to a specific site, that is until I close my Express VPN connection. It's not a big deal, now that I know what the cause is. Overall, I'm happy with my VPN service.Simon | Top10VPN Expert
Thank you for your review!
Which websites are you having trouble accessing? If it's a streaming service, not all servers will work. It's best to get in touch with ExpressVPN directly and explain your issues as their 24/7 live chat support should be able to resolve them for you.
We hope that helps!
Always on, never down!Verified Customer
A company that cares about my privacy is, without a doubt, a 5+star company to me. I've never had a problem with the service and my connection speeds have never been negatively affected by it. My connections are probably better to be honest. It runs seamlessly for me and I would recommend ExpressVPN for anyone looking for a great privacy service!
Express VPN fanVerified Customer
I've used Express VPN for a couple of years now on work computer, home pc, phone, ipad and firesticks. It doesn't slow anything down and works great! I have tried a couple of other services that advertise they do the same thing, untrue! Most of the time they didn't work at all. Total waste of money until I found Express! Highly recommend!
Was great at firstVerified Customer
Just received a DMCA copywrite violation notice from Century Link after having this service for almost a year. The violation notice listed downloads of movies and tv shows dating back approximately 2-3 months. I'm not sure if there was an update on ExpressVPN that may have created a problem, or could have been a Windows update, but now I'm nervous about using this service. How could my ISP have known about the downloads if this service is doing its job? They cited bittorrent as the source (I use Qtorrent) and I admit I don't quite understand how the vpn and torrent client work together, but I'm just worried that it's not protecting me as well as i thought it was. I didn't have any problems for the first 6 months or so, so not sure what happened.