Signed up with a CC that matches my name on my account. I received an email stating they were going to cancel me if I didn't accept a verification call appointment. I'm traveling which is the point of needing the VPN so it's a little difficult to know when I'll be available. I was given an alternative to send them a copy of my CC via email.... seriously???? If I felt that secure I wouldn't need the VPN right?? smh.... anyway I won't be using the company again. There are plenty of others who can actually handle credit card transactions without voice verification.