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F-Secure Freedome Review

By Simon Migliano | Updated October 14, 2019

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Ranked #50 out of 78 VPNs

F-Secure Freedome screenshot

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F-Secure Freedome VPN makes big promises for quality, claiming “30 years of experience,” a “simple, elegant interface,” and “fast servers,” – but can it live up to its claims?

F-Secure boldly states that its VPN is “continuously ranked among the top VPN online privacy apps by experts,” so let’s see how it fares in our own independent review.

We tested F-Secure Freedome VPN thoroughly to find out how effective this VPN service is, and to answer these questions below:

  • Is F-Secure Freedome VPN any good?
  • Does F-Secure Freedome VPN keep any logs?
  • Is F-Secure Freedome VPN safe?
  • Can you torrent using F-Secure Freedome?
  • Is Freedome a fast VPN?
  • Does F-Secure’s VPN work with Netflix?

We’ll go into more details to answer all of the above shortly but first, take a look a F-Secure Freedome’s pros and cons:

Overview

F-Secure Freedome Pros & Cons

  1. Fast VPN speeds
  2. Strong encryption
  3. VPN kill switch & no IP/DNS/WebRTC leaks
  4. Simple custom VPN apps for four popular platforms
  1. Keeps detailed user logs including IP addresses
  2. Unreliable access to Netflix & iPlayer
  3. No router or Linux support
  4. Very small server network (23 countries)
  5. Doesn’t work in China

F-Secure Freedome Key Summary

Top Download Speed73Mbps
Logging PolicyIntrusive Logging
IP, DNS or WebRTC LeaksNo
JurisdictionFinland (EU Member)
ServersNot disclosed
IP Addresses29+
Countries23
US NetflixNo
TorrentingRestricted
Works in ChinaNo
SupportLive Chat
Cheapest Price$4.58/mo over 24 Months
Official WebsiteF-secure.com

Now that you know what the positives and negatives are, we’ll go into more depth about every aspect of F-Secure Freedome VPN, starting with its speed.

About & Logging Policy

Who is F-Secure Freedome?

F-Secure Freedome is part of the F-Secure Corporation, with its VPN service initially released in 2013.

F-Secure is based in Helsinki, Finland, meaning it’s subject to intrusive EU data retention laws.

What’s worse, F-Secure Freedome’s privacy policy states that it will share user data if necessary to comply with “lawful warrants and court orders of the jurisdictions applicable to [it],” and it has enough data to identify an individual user.

Logging Policy

F-Secure Freedome’s logging policy is intrusive and far from privacy-friendly.

The VPN service collects detailed VPN connection logs, which include:

  • Your originating country and IP address
  • Duration of your VPN session
  • Total amount of data transferred per VPN session
  • Your device ID
  • Host name (VPN gateway) from where the VPN client connects to its service

Your IP address can be used to identify you, which renders this VPN service a bad choice for those with stringent privacy needs.

Even worse, all of this information is stored for 90 days or year before being permanently deleted, depending on the purpose of the logs.

F-Secure Freedome states that this information is necessary for troubleshooting purposes, as well as to monitor the service for misuse, but many other VPNs manage to maintain a quality service without such intrusive data logging.

And it gets even worse.

While F-Secure Freedome doesn’t store DNS requests for VPN-only users, if you use the Tracker Mapper service – which is automatically enabled when you first use the VPN – it logs all the URLs you visit while connected.

These logs are permanently deleted after three days. But the privacy risks that come with Tracker Mapper far outweigh the advantages provided by the feature.

You should disable Tracker Mapper before you start using F-Secure Freedome and also opt out of sending ‘non-personalized usage data’ upon installing the software.

Speed & Reliability

Fairly quick on nearby servers

F-Secure Freedome VPN isn’t as fast as our top rated VPNs, but it’s still pretty quick on nearby servers.

On same-country connections you can expect F-Secure to bring your internet connection down by around 20% (the fastest VPNs record drops of less than 10%).

That should be more than fast enough for HD streaming with very little buffering. We got speeds of 74Mbps down using the F-Secure Freedome’s UK VPN server (we test from the UK) starting on a 100Mb connection.

Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.

Before using F-Secure Freedome:

  1. DownloadMbps

    91.59

  2. UploadMbps

    96.62

  3. Pingms

    3

When connected to F-Secure Freedome:

  1. DownloadMbps

    73.91

  2. UploadMbps

    64.58

  3. Pingms

    14

Download speed without F-Secure Freedome: 91.59Mbps

Download speed with F-Secure Freedome: 73.91Mbps

Our download speed loss when F-Secure Freedome is running: 19%

Over long-distance VPN connections F-Secure Freedome cuts down your download speeds by about 60% (the UK connecting to the US), a far cry from the speeds of our fastest VPN services.

Here are our speed test results connecting from the UK to various F-Secure Freedome VPN servers:

  • USA: 38Mbps (download) & 57Mbps (upload)
  • Germany: 71Mbps (download) & 69Mbps (upload)
  • Singapore: 38Mbps (download) & 47Mbps (upload)
  • Australia: 37Mbps (download) & 11Mbps (upload)

F-Secure’s upload speeds are pretty good (a 33% drop on same-country connections), but its intrusive logging policy should be more than enough to put off torrenters.

Latency-wise F-Secure Freedome’s ping time are a little higher than gamers would like. We’ve listed our top VPNs for gaming here.

If you’re interested in knowing more about how we test VPN speeds please read our How We Review VPNs page.

Server Locations

Very small server network covering 23 countries

Globe with a blue flag23Countries
Image of a city landscape29Cities
Image of a pink marker29+IP Addresses

F-Secure Freedome has a very small server network with only 23 countries to choose from across the world.

The majority of F-Secure’s VPN servers are located in Europe and North America – popular locations like the UK, the US, Canada, and Australia are covered.

Screenshot of F-Secure Freedome VPN's Windows app displaying VPN server locations list

F-Secure Freedome provides three VPN server options in Asia:

  • Hong Kong
  • Japan
  • Singapore

However, there are no VPN servers at all in Central and South America, and Africa.

If you live far away from one of the countries provided, you’re better off choosing another VPN service that provides more options, such as NordVPN.

We didn’t expect to be able to drill down to city level in any country considering F-Secure Freedome’s server network is tiny, but you can in Canada, which has three city options (Montreal, Toronto, and Vancouver).

F-Secure Freedome also provides regional options in the US, which is split into five regional servers with labels like East Coast, West Coast, South, and so on.

Connecting to the closest region will help you to experience the fastest speeds.

While F-Secure Freedome doesn’t disclose the number of individual VPN servers in its network, the customer support team confirmed that the network consists of bare-metal physical and virtual VPN servers.

Some of the servers are owned by F-Secure Freedome, some are leased, which is common practice among VPN services.

Streaming & Torrenting

Doesn’t work with Netflix & torrenting is restricted

We don’t recommend F-Secure Freedome VPN for streaming due to its very small server network.

During our most recent tests, we could watch BBC iPlayer while connected to Freedome’s UK VPN server, and US Netflix through the West Coast server. However, access to these streaming services has been very unreliable.

The lack of dedicated streaming servers means that F-Secure could get blocked when popular streaming services crack down on VPNs – which happens quite often.

If you’re mainly going to be watching Netflix and the likes while connected to the VPN then check out our top VPN picks for streaming here.

Torrenting

F-Secure VPN isn’t a good (or safe) VPN choice for torrenters as is prohibits P2P activity on over half of its VPN servers, including those in the US, UK, and most of Europe.

Here’s a list of all servers that you’re not allowed to torrent on:

  • Australia
  • Belgium
  • Canada
  • France
  • Germany
  • Hong Kong
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Poland
  • Singapore
  • United Kingdom
  • United States

If you attempt to torrent in any of these locations, F-Secure will temporarily block the user’s network connection for a few hours.

If that’s not enough to put you off of F-Secure Freedome VPN for torrenting, it’s intrusive logging policy will.

Use one of these VPN services for torrenting instead.

Bypassing Censorship

Not a reliable VPN for China

F-Secure Freedome VPN isn’t reliable for China, or other high-censorship countries like Iran or Saudi Arabia.

Not only does F-Secure have a tiny VPN server network but it also lacks additional obfuscation tools or ‘stealth’ protocols which mask VPN traffic to beat the censors, allowing you to access blocked content.

You can find see the top VPN recommendations for China here.

Platforms & Devices

Custom apps for four popular platforms, no router support

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid

F-Secure Freedome provides custom VPN apps for just four platforms:

Unfortunately, there’s no way of manually configuring the F-Secure Freedome VPN software to work with any other devices, such as Linux.

You can use F-Secure Freedome VPN on up to three or seven devices at the same time, depending on the price plan you have chosen.

Games Consoles & Streaming Devices

F-Secure Freedome doesn’t provide any native apps for games consoles like Xbox or streaming devices like the Amazon Fire TV Stick.

You can’t even install F-Secure Freedome VPN at router level, so there’s no way of protecting any devices outside of the four main platforms shown above.

Browser Extensions

F-Secure Freedome doesn’t have any browser extensions or add-ons for Google Chrome, Mozilla Firefox, Opera, or Safari.

Take a look at the following guides to find out which VPNs come with browser extensions:

Encryption & Security

Does the basics well but lacks configurable options

Protocol

IKEv2/IPSec

OpenVPN (TCP/UDP)

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

VPN Kill Switch

Advanced features

Ad Blocker

Please see our VPN Glossary if these terms confuse you and would like to learn more.

F-Secure Freedome will be secure enough for most everyday users, but it doesn’t have many configurable options.

The Windows, MacOS, and Android custom VPN apps run exclusively on our preferred VPN protocol OpenVPN, which gives the best balance between performance and privacy.

The iOS app operates on IKEv1/IKEv2 (selectable by the user), the latter of which is second-best to OpenVPN, but still very safe.

Encryption is via AES-256, a top cipher that’s considered to be ‘unhackable’.

Screenshot of F-Secure Freedome VPN settings in the Windows app

F-Secure Freedom comes with the essential VPN kill switch feature, which cuts off all web traffic in case of a VPN connection drops to prevent your true IP address from being leaked.

The VPN service also operates its own DNS servers, further protecting your personal information, and we didn’t find it to be leaking our DNS or WebRTC requests either.

Screenshot of F-Secure Freedome VPN's leak test results on browserleaks.com

F-Secure Freedome VPN leak test results on browserleaks.com. We test from the UK.

F-Secure Freedome VPN doesn’t have any other configurable options, though, so there’s no split tunneling, port control, or VPN servers optimized for Tor.

Ease of Use

Quick and easy setup with simple custom apps

How to Install & Set Up F-Secure Freedome

F-Secure Freedome VPN is really easy to download and install on your device, requiring no manual configuration or prior VPN knowledge.

Once set up, F-Secure Freedome’s custom VPN apps are great for inexperienced VPN users or those looking to ‘click and forget’.

The home screen is incredibly simple, and there’s a ‘How Does This Work?’ prompt in the top-right corner that explains how virtual locations work and where you should connect for the best possible performance, which is a nice little touch for VPN newbies.

More tech-savvy users will be disappointed with the lack of manual configuration on offer, though.

Customer Support

Live chat support and community forum

Live chat SupportYes
Online ResourcesYes

F-Secure’s customer support is good, if a little difficult to navigate. Because the company has so many different products, and even different VPN packages, you have to do a bit of digging to avoid getting lost in irrelevant content.

As well as some useful online resources and a community forum, there’s also a live chat feature that’s available during normal working hours (the service hours are listed on the website) with friendly, helpful agents that were willing to answer all of our questions in detail.

It’s refreshing to see that F-Secure also includes contact telephone numbers for those that would rather speak to a human being – this isn’t very common with VPN providers, but we think it’s a really valuable feature that will be appreciated by a lot of people.

Pricing & Deals

Reasonable prices & 30-day money-back guarantee

F-Secure Freedome Coupon

F-Secure Freedome Pricing Plan

F-Secure Freedome has VPN subscriptions that vary in the different number of devices you can use the VPN on at one time. The more devices you choose to protect, the cheaper it works out per device.

The biggest savings can be found on the 7-device subscription, which will set you back $6.67 each month on the 12-month plan but works out at a considerably cheaper $0.95 per device.

If you commit to the two-year plan, you can save another 30%, bringing the monthly price down to $4.58.

F-Secure Freedome accepts a limited range of payment methods:

  • Major credit and debit cards
  • PayPal
  • Wire transfer

Unlike many VPN services, you can’t pay using cryptocurrencies like Bitcoin for more privacy, nor can you use international methods like AliPay.

F-Secure comes with a five-day free trial – you don’t have to provide any personal details or payment information, so there’s no risk of auto-renewal. The free trial allows you to test out the full-featured software with no data or speed restrictions.

F-Secure also has a 30-day money-back guarantee, which is completely no-questions-asked. This means you don’t need a specific reason to request a refund – just contact the support team for your money back even if you just change your mind.

The Bottom Line

Do We Recommend F-Secure Freedome?

While F-Secure Freedome is easy to use, making it attractive for those with little technical knowledge, we don’t recommend it due to its intrusive logging policy.

F-Secure Freedome logs your true IP address for 90 days, in addition to a bunch of other connection logs, and it doesn’t even work reliably with popular streaming services like Netflix. There are far better, cheaper, and safer VPNs available at the same (or even lower) price point.

Alternatives to F-Secure Freedome

CyberGhost Logo

CyberGhost

CyberGhost is a cheap VPN that's simple to use for beginners. It works with Netflix, BBC iPlayer, torrenting, and more. Best of all, it's trustworthy and safe to use. Read CyberGhost review

ExpressVPN Logo

ExpressVPN

ExpressVPN is a little more expensive than F-Secure, but it provides a far, far better VPN service. Not only can you connect to over triple the number of countries (94) but you can also install it on streaming devices and Linux, which isn't possible for F-Secure. It works with streaming, torrenting, and in China, too. Read ExpressVPN review

About the Author


  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon leads our investigations into VPN safety and internet freedom research. His work has been featured on the BBC, CNet, Wired and The Financial Times. Read full bio

Top10VPN

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