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Freedome VPN Review

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Freedome VPN screenshot
Simon Migliano Head of Research at Top10VPN

Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

Ask Simon about Freedome VPN

Our Verdict

Freedome VPN from F-Secure is a privacy-unfriendly VPN that collects detailed data logs. It comes with a small server network and doesn't unblock US Netflix. While it picks up fast speeds and has strong encryption, it's falling far behind top VPNs.

Freedome VPN makes big promises for quality, claiming “30 years of experience,” a “simple, elegant interface,” and “fast servers.” But can it live up to its claims?

We tested F-Secure Freedome VPN thoroughly to find out how effective this VPN service is, and to answer these questions below:

  • Is F-Secure Freedome VPN any good?
  • Does F-Secure Freedome VPN keep any logs?
  • Is F-Secure Freedome VPN safe?
  • Can you torrent using F-Secure Freedome?
  • Is Freedome a fast VPN?
  • Does F-Secure’s VPN work with Netflix?

We’ll go into more details to answer all of the above shortly but first, take a look a F-Secure Freedome’s pros and cons:

Freedome VPN Pros & Cons

  1. Fast VPN speeds
  2. Strong encryption
  3. VPN kill switch
  4. Simple custom VPN apps for four popular platforms
  5. No IP/DNS/WebRTC leaks
  1. Retains detailed user logs incl. IP addresses
  2. Unreliable access to Netflix & BBC iPlayer
  3. No router or Linux support
  4. Very small server network (22 countries)
  5. Doesn’t work in China

Freedome VPN Key Summary

Data CapUnlimited
Speed73Mbps
Logging PolicyIntrusive Logging
Data LeaksNo
JurisdictionFinland (EU Member)
ServersNot disclosed
IP AddressesNot disclosed
Countries22
US NetflixYes
TorrentingRestricted
Works in ChinaNo
SupportLive Chat
Cheapest Price$2.91/mo over 12 Months
Official WebsiteF-secure.com

Who is Freedome VPN?

About & Logging

Freedome VPN is part of the F-Secure Corporation, with its VPN service initially released in 2013.

F-Secure is based in Helsinki, Finland, meaning it’s subject to intrusive EU data retention laws. That’s bad news for privacy.

What’s worse: Freedome VPN’s privacy policy states that it will share user data if necessary to comply with “lawful warrants and court orders of the jurisdictions applicable to [it],” and it has enough data to identify an individual user.

Logging Policy

Freedome VPN’s logging policy is extremely intrusive and far from privacy-friendly.

The VPN service collects detailed VPN connection logs, which include:

  • Your originating country and IP address
  • Duration of your VPN session
  • Total amount of data transferred per VPN session
  • Your device ID
  • Host name (VPN gateway) from where the VPN client connects to its service

Your IP address can be used to identify you, which makes this VPN service a terrible choice for those with stringent privacy needs.

Even worse, all of this information is stored for up to a year before being permanently deleted, depending on the purpose of the logs. This is a very long time to store such personally identifiable information.

In its policy, Freedome VPN state: “We do not seek to spy on the exact content of your private communications.” This implies that it does seek to spy on the general content.

F-Secure Freedome states that this information is necessary for troubleshooting purposes, as well as to monitor the service for misuse, but many other VPNs manage to maintain a quality service without such intrusive data logging. We’re not fooled.

And it gets even worse.

While Freedome VPN doesn’t store DNS requests for VPN-only users, if you use the Tracker Mapper service – which is automatically enabled when you first use the VPN – it logs all the URLs you visit while connected!

These logs are permanently deleted after three days. But the privacy risks that come with Tracker Mapper far outweigh the advantages provided by the feature.

You should disable Tracker Mapper before you start using Freedome VPN and also opt out of sending ‘non-personalized usage data’ upon installing the software.

Overall, Freedome VPN’s privacy policy has very little interest in your privacy; it knows everything that you’re doing and even screens traffic to “inhibit usage against our acceptable use policy”.

Fairly quick on nearby servers

Speed & Reliability

Freedome VPN isn’t as fast as our top rated VPNs, but it’s still quite quick on nearby servers.

On same-country connections you can expect Freedome to bring your internet connection down by around 20% (the fastest VPNs record drops of less than 10%).

That should be more than fast enough for HD streaming with very little buffering. We got speeds of 74Mbps down using the Freedome’s UK VPN server (we test from the UK) starting on a 100Mb connection.

Local Speed Test Results

Before using Freedome VPN:

  1. DownloadMbps

    91.59

  2. UploadMbps

    96.62

  3. Pingms

    3

When connected to Freedome VPN:

  1. DownloadMbps

    73.91

  2. UploadMbps

    64.58

  3. Pingms

    14

Download speed without Freedome VPN: 91.59Mbps

Download speed with Freedome VPN: 73.91Mbps

Our download speed loss when Freedome VPN is running: 19%

Over long-distance VPN connections Freedome VPN cuts down your download speeds by about 60% (the UK connecting to the US), a far cry from the speeds of our fastest VPN services.

Here are our speed test results connecting from the UK to various Freedome VPN servers:

  • USA: 38Mbps (download) & 57Mbps (upload)
  • Germany: 71Mbps (download) & 69Mbps (upload)
  • Singapore: 38Mbps (download) & 47Mbps (upload)
  • Australia: 37Mbps (download) & 11Mbps (upload)

Freedome’s upload speeds are pretty good (a 33% drop on same-country connections), but its intrusive logging policy should be more than enough to put off torrenters.

Latency-wise, Freedome’s ping times are higher than gamers would tolerate. We’ve listed our top VPNs for gaming here.

If you’re interested in knowing more about how we test VPN speeds please read our How We Review VPNs page.

Very small server network covering 22 countries

Server Locations

Globe with a blue flag22Countries
Image of a city landscape29Cities
Image of a pink markerUndisclosed number ofIP Addresses

Freedome VPN has a very small server network with only 22 countries to choose from across the world.

The vast majority of Freedom VPN’s servers are located in Europe and North America. Popular locations like the UK, the US, Canada, and Australia are covered.

Freedome VPN server network in the MacOS app

Freedome VPN provides only two VPN server options for all of  Asia: Japan and Singapore. It used to cover Hong Kong but has since removed its servers from there.

There are no VPN servers at all in Central and South America, or Africa.

If you live far away from one of the countries provided, you’re better off choosing another VPN service that provides more options, such as NordVPN.

We didn’t expect to be able to drill down to city level in any country considering F-Secure Freedome’s server network is tiny, but you can in Canada, which has three city options (Montreal, Toronto, and Vancouver).

Freedome VPN also provides regional options in the US, which is split into five regional servers with labels like East Coast, West Coast, South, and so on.

Connecting to the closest region will help you to experience the fastest speeds.

Freedome VPN doesn’t disclose the number of individual VPN servers in its network, the customer support team confirmed that the network consists of bare-metal physical and virtual VPN servers.

Some of the servers are owned by Freedome VPN and some are leased, which is common practice among VPN services.

Unreliable for streaming & torrenting is restricted

Streaming & Torrenting

We don’t recommend Freedome VPN for streaming due to its very small server network.

During our most recent tests, we could watch BBC iPlayer while connected to Freedome VPN’s UK VPN server, but we failed to unblock US Netflix on its servers.

The lack of dedicated streaming servers means that Freedome VPN could get blocked when popular streaming services crack down on VPNs – which happens quite often.

If you’re mainly going to be watching Netflix while connected to the VPN then check out our top VPN picks for streaming here.

Torrenting

Freedome VPN isn’t a good (or safe) VPN choice for torrenters as is prohibits P2P activity on over half of its VPN servers, including those in the US, UK, and most of Europe.

Here’s a list of all servers that you’re not allowed to torrent on:

  • Australia
  • Belgium
  • Canada
  • France
  • Germany
  • Hong Kong
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Poland
  • Singapore
  • United Kingdom
  • United States

If you attempt to torrent in any of these locations, Freedome VPN will temporarily block the user’s network connection for a few hours. This is a particularly strict VPN when it comes to cracking down on P2P file-sharing.

If that’s not enough to put you off Freedome VPN for torrenting, it’s intrusive logging policy will.

Use one of these VPN services for torrenting instead.

Not a reliable VPN for China

Censorship

Freedome VPN isn’t reliable for China, or other high-censorship countries like Iran, Russia, or Saudi Arabia.

Not only does Freedome VPN have a tiny VPN server network but it also lacks additional obfuscation tools or stealth protocols which mask VPN traffic to beat the censors. In other words, blocked content will remain blocked.

Freedome VPN is useless as an anti-censorship tool.

To learn more, read our dedicated guide to using Freedome VPN in China. Alternatively, you can see the top VPN recommendations for China here.

Custom apps for four popular platforms, no router support

Platforms & Devices

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid

Freedome VPN provides custom VPN apps for just four platforms:

Unfortunately, there’s no way of manually configuring the Freedome VPN software to work with any other devices, such as Linux.

You can use Freedome VPN on up to three or seven devices at the same time, depending on the price plan you have chosen.

Games Consoles & Streaming Devices

Freedome VPN doesn’t provide any native apps for streaming devices like the Amazon Fire TV Stick.

You can’t even install Freedome VPN at router level, so there’s no way of protecting any devices outside of the four main platforms shown above or using it on games consoles like Xbox or Playstation.

Browser Extensions

Freedome VPN doesn’t have any browser extensions or add-ons for Google Chrome, Mozilla Firefox, Opera, or Safari.

Does the basics well but lacks configurable options

Encryption & Security

Protocols

IKEv2/IPSec

OpenVPN (TCP/UDP)

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

VPN Kill Switch

Advanced features

Ad Blocker

Please see our VPN Glossary if these terms confuse you and would like to learn more.

Freedome VPN will be secure enough for most everyday users, but it doesn’t have many configurable options.

The Windows, MacOS, and Android custom VPN apps run exclusively on our preferred VPN protocol OpenVPN, which gives the best balance between performance and privacy.

The iOS app operates on IKEv1 or IKEv2 (selectable by the user), the latter of which is second-best to OpenVPN, but still safe. There is no option to choose WireGuard protocol on any of Freedome VPN’s apps.

Freedome VPN’s settings menu is sparse with hardly any customization options

Encryption is via AES-256, a top cipher that’s considered to be ‘unhackable’.

Freedome VPM comes with the essential VPN kill switch feature, which cuts off all web traffic in case of a VPN connection drops to prevent your true IP address from being leaked.

The VPN service also operates its own DNS servers, further protecting your personal information, and we didn’t find it to be leaking our DNS or WebRTC requests either.

Screenshot of F-Secure Freedome VPN's leak test results on browserleaks.com

Freedome VPN leak test results on browserleaks.com. We test from the UK.

Freedome VPN doesn’t have any other configurable options, though, so there’s no split tunneling, port control, or VPN servers optimized for Tor. Overall, Freedome VPN has a good level of security that will protect your data but there’s barely any additional features to explore or take advantage of. As it stands, this is a basic VPN.

Quick and easy setup with simple custom apps

Ease of Use

How to Install & Set Up Freedome VPN

Freedome VPN is really easy to download and install on your device, requiring no manual configuration or prior VPN knowledge.

Once set up, Freedome’s custom VPN apps are great for inexperienced VPN users or those looking to ‘click and forget’.

The home screen is incredibly simple, and there’s a ‘How Does This Work?’ prompt in the top-right corner that explains how virtual locations work and where you should connect for the best possible performance, which is a nice little touch for VPN newbies.

More tech-savvy users will be disappointed with the lack of manual configuration on offer, though.

Live chat support and community forum

Customer Support

Live chat SupportYes
Online ResourcesYes

Freedome’s customer support is good, if a little difficult to navigate. Because the company has so many different products, and even different VPN packages, you have to do a bit of digging to avoid getting lost in irrelevant content.

As well as some useful online resources and a community forum, there’s also a live chat feature that’s available during normal working hours (the service hours are listed on the website) with friendly, helpful agents that were willing to answer all of our questions in detail.

It’s refreshing to see that F-Secure also includes contact telephone numbers for those that would rather speak to a human being – this isn’t very common with VPN providers, but we think it’s a really valuable feature that will be appreciated by a lot of people.

Reasonable prices & 30-day money-back guarantee

Pricing

Freedome VPN Pricing Plan

Freedome VPN from F-Secure has VPN subscriptions that vary in cost based on the number of devices you can use the VPN on simultaneously.

To use Freedome VPN on seven devices for two years, the cost is $89.99. That works out as $3.75 per month.

To use Freedome on seven devices for one year, it costs $69.99, which comes to $5.83 per month.

The cheapest option is Freedome VPN’s offer of three devices for one year, which costs $34.99 up-front, which comes to $2.91 per month.

All of these are reasonable if slightly on the pricey side when considering what’s on offer, and we don’t like how cost is determined by the number of devices you wish to use your VPN on. Most top-level VPNs offer five simultaneous connections as the default and some, like Surfshark, put no limits on the number of devices you can use under its subscription at all.

  1. 2 years

    US$3.75/mo

    7 devices - Billed $89.99 every 2 years
  2. 12 months

    US$5.83/mo

    7 devices - Billed $69.99 every 12 months
  3. 12 months

    US$2.91/mo

    3 devices - Billed $34.99 every 12 months

All plans have 30-day money-back guarantee

Payment & Refund Options

Freedome VPN accepts a limited range of payment methods:

  • Major credit and debit cards
  • PayPal
  • Wire transfer

Unlike many VPN services, you can’t pay using cryptocurrencies like Bitcoin for more privacy, nor can you use international methods like AliPay.

Freedome VPN comes with a five-day free trial – you don’t have to provide any personal details or payment information, so there’s no risk of auto-renewal. The free trial allows you to test out the full-featured software with no data or speed restrictions.

Freedome VPN also has a 30-day money-back guarantee, which is completely no-questions-asked. This means you don’t need a specific reason to request a refund – just contact the support team for your money back even if you just change your mind.

Do We Recommend Freedome VPN?

The Bottom Line

While Freedome VPN is easy to use, making it attractive for those with little technical knowledge, we don’t recommend it due to its intrusive logging policy.

Freedome VPN logs your true IP address for 90 days, in addition to a bunch of other connection logs, and it doesn’t even work reliably with popular streaming services like Netflix. There are far better, cheaper, and safer VPNs available at the same (or even lower) price point.

Alternatives to Freedome VPN

CyberGhost

CyberGhost

CyberGhost is a cheap VPN that's simple to use for beginners. It works with Netflix, BBC iPlayer, torrenting, and more. Best of all, it's trustworthy and safe to use. Read CyberGhost review

ExpressVPN

ExpressVPN

ExpressVPN is a little more expensive than Freedome VPN, but it provides a far, far better VPN service. Not only can you connect to over triple the number of countries (94) but you can also install it on streaming devices and Linux, which isn't possible for Freedome. It works with streaming, torrenting, and in China, too. Read ExpressVPN review

About the Author


  • Simon Migliano

    Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio


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