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mySteganos Online Shield Review

Rebecca Duff
By Rebecca DuffUpdated
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mySteganos Online Shield screenshot

mySteganos Online Shield: Ranked #48 out of 99 VPNs that we tested

  1. Fast downloads & uploads
  2. Works with BBC iPlayer
  3. Torrenting/P2P allowed
  4. Simple custom apps
  5. Minimal logging
  1. Only compatible with four platforms
  2. Limited server network
  3. Terrible customer support
  4. Doesn't work with Netflix

Works with

BBC iPlayer, Torrenting

Available on

  1. Windows
  2. Mac
  3. Ios
  4. Android

Price from

$4.16/mo

Speed & Reliability

Local speeds of over 70Mbps

Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.

Before using mySteganos Online Shield:

  1. DownloadMbps

    97

  2. UploadMbps

    99

  3. Pingms

    4

When connected to mySteganos Online Shield:

  1. DownloadMbps

    74

  2. UploadMbps

    57

  3. Pingms

    8

Download speed without mySteganos Online Shield: 97Mbps

Download speed with mySteganos Online Shield: 75Mbps

Our download speed loss when mySteganos Online Shield is running: 23%

It’s hardly one of the quickest providers we’ve seen, but mySteganos Online Shield didn’t disappoint when it came to performance. It’s fast, even across long distances, with snappy ping times to boot.

A little improvement is needed to bring mySteganos up to the same level as our top-tier providers, but it’s nevertheless very good in its own right.

Server Locations

Choice of 19 countries around the world

Globe with a blue flag19Countries
Image of a city landscape19Cities
Image of a pink marker?IP Addresses

Considering the monthly cost of mySteganos Online Shield, we were expecting a bigger server network. 19 countries will just about do the job for most, but it’s hardly providing comprehensive worldwide coverage.

mySteganos server list

There is a least one option on every continent apart from Africa (and Antarctica), even though South America is limited to just a single server in Brazil. Europe is, as usual, the best served, accounting for 13 of the total countries.

We were pleasantly surprised to see a server in Australia as well as two in Asia, however US-based users will be disappointed to read there are no city-level options in that (or any other) country.

Streaming & Torrenting

Good for torrenting & works with BBC iPlayer

While there are better options out there for Netflix fans, mySteganos Online Shield is an excellent choice for those who enjoy watching BBC iPlayer. We were able to access the service via the UK server with no problems whatsoever.

Unfortunately there’s only one server choice in the US and that didn’t work with Netflix, which is disappointing. It looks like it has in the past though, so the situation may change soon – VPN providers are in a constant game of cat-and-mouse with these services.

Torrenting

Torrenting is permitted on all of mySteganos Online Shield’s servers, making it well-suited for P2P activity – just be cautious of the lack of VPN kill switch while torrenting.

Bypassing Censorship

Won't work in China

There’s absolutely no mention of China on mySteganos’ website, which would imply it’s probably not a very effective solution for those in that country.

Not only do the apps use OpenVPN, which is very easily detected and blocked by censors, there’s also no way of manually selecting your port. This means that it’s very unlikely to bypass the strict government-operated content blocks, also known as the Great Firewall.

It could be worth a try in other high-censorship countries, but we wouldn’t recommend it too highly, especially considering other providers such as Astrill do a much better job.

Platforms & Devices

Only compatible with Windows, MacOS, iOS and Android

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid

mySteganos Online Shield can be used on Windows, MacOS, iOS and Android devices. There are no manual workarounds for those platforms lacking native apps, including routers.

This makes it totally impossible to use the VPN on any sort of games consoles or streaming devices, as there are no custom solutions for these either. If you’re looking for a plug-and-play experience across a wider range of platforms, it’s worth checking out ExpressVPN.

There are also no browser extensions of any sort.

We’ve published guides to the best VPN extensions from Chrome and Firefox though, which are well worth taking a look at if that’s an important feature for you.

Encryption & Security

Strong encryption but no advanced features

Protocol

IKEv2/IPSec

OpenVPN (TCP/UDP)

Encryption

AES-256

Security
Advanced features

Ad Blocker

Please see our VPN Glossary if these terms confuse you and would like to learn more.

mySteganos Online Shield offers a very solid level of privacy but lacks any sort of real configurability. You have no control over the VPN protocol but it’s OpenVPN on desktop and Android and IKEv2 on iOS – the two most secure choices. Encryption is top cipher AES-256.

mySteganos settings menu

We were very disappointed to see no sort of kill switch, as this puts your IP address at risk of being exposed should the connection drop for any reason. There’s no built-in leak protection either, but thankfully we didn’t experience any DNS, IPv6 or WebRTC leaks in our tests.

The only ‘advanced’ features to speak of are the ad and tracker blockers, which prevent you from seeing targeted adverts. There’s also a setting designed to automatically erase your cookies, which is useful.

Logging Policy

Minimal logging, based in Germany

The logging policy isn’t the worst we’ve seen and is actually pretty well laid out, however, the fact it’s in very poorly-written English isn’t ideal. The service is fairly close to being zero-logs, only collecting the amount of data transferred when you use the VPN.

We really like that mySteganos doesn’t collect any information that could be used to personally identify you, such as your IP address or your chosen VPN server location.

Jurisdiction

All of the above means that the company’s German jurisdiction isn’t too much of a concern, as even if a law enforcement agency were to request your data, mySteganos would have nothing to give them.

Ease of Use

Hassle-free setup and easy to get started

How to Install & Set Up mySteganos Online Shield

The custom apps are certainly nothing to look at but they’ll do the job, especially for those looking to just click and forget.

We really don’t like the way mySteganos has done the server list, though – it’s a very well-camouflaged dropdown menu that disappears if you’re not hovering over it. The excessive amount of animation on the home screen seems unnecessary, too.

There are no real settings other than the ad-blocker and tracker prevention that can be toggled on and off from the main screen, so those looking for a lot of configurability are out of luck. It’s very well-suited to VPN newbies.

Customer Support

Very limited with no live chat feature

Email support via an online form
Online Resources

It’s a real understatement to say that mySteganos Online Shield’s customer support needs some improvement – it has a very long way to go before we’d consider it at all worthy of the monthly cost.

Not only are the online resources incredibly limited, it’s also near impossible to locate them on the website, and they contain a lot of broken links to pages that no longer exist.

There’s no live chat and it took five days to receive a response to our email, even though we only asked a very simple question. Good luck getting in touch if you have any sort of serious issue.

Pricing & Deals

Too expensive for the level of service

mySteganos Online Shield Coupon

mySteganos Online Shield

Get 48% off mySteganos Online Shield's 12-month plan

  • Tested

mySteganos Online Shield Pricing Plan

mySteganos Online Shield offers monthly, semi-annual and annual pricing plans. These are no different but get cheaper the longer you sign up for.

The monthly plan is the most expensive at $7.95 but you can reduce this by 48% to $4.16 per month if you sign up to the annual plan. The savings aren’t quite as big on the semi-annual subscription, reducing the cost by just 13% to $6.95 per month.

You can pay for mySteganos Online Shield via credit card, PayPal or wire transfer. There’s no option to pay using cryptocurrencies currently, which is a shame.

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