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proXPN Review

Charlotte Darrell
By Charlotte DarrellUpdated
Our Score7.5
User Rating
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Zero-logs VPN that unlocks Netflix - decent speeds but in need of a makeover.

What we like
  • Peak local downloads of up to 57Mbps
  • Dedicated streaming server for Netflix
  • Collects no user logs
  • First-party DNS servers and VPN kill switch
  • Custom apps for popular devices

proXPN is a solid choice for privacy-conscious browsers and streamers.

It’s not the most configurable of VPNs and the custom apps are a little outdated, but we love its zero-logs policy, first-party DNS servers, and VPN kill switch feature. Encryption could be stronger, but it’s good enough for most.

proXPN allows you to access your favorite content on Netflix through dedicated servers, and speeds are decent enough locally and on some long-distance connections too. Where it falls down big time is its shoddy website that contains broken link after broken link. We have been told a makeover is on the way, though.

Pricing & Deals

proXPN is at the more expensive end of the VPN market – it doesn’t offer big discounts for committing to longer plans, but you can still save some money.

There’s no option to pay month-by-month, and the shortest plan is three months, which comes in at a fairly steep $9.98 per month. If you choose the annual plan, you can save 37%, which brings the monthly price down to $6.25.

proXPN Coupon

proXPN Pricing & Deals

Best Value Deal
12 Months
US$6.25/mo
Save 37%
Billed $74.95 every 12 months
6 Months
US$8.33/mo
Save 17%
Billed $49.95 every 6 months
1 Month
US$9.98/mo
Billed $29.95 every 3 months
Get proXPN30-day money-back guarantee

proXPN offers a 30-day money-back guarantee in place of a free trial, which is pretty standard for VPN services.

The guarantee is pretty risk-free, though, as you can request a refund with no questions asked about your reason for doing so.

Payment Options

Users are limited to paying with either credit and debit cards or PayPal.

It’s disappointing to see no option to pay using more private methods such as cryptocurrencies.

Speed & Reliability

proXPN isn’t a super fast VPN but performance will satisfy both casual browsers and streaming fans.

Speeds were a little hit and miss – downloads peaked at a quick 57Mbps connecting to the Netherlands server, but only reached 31Mbps when we connect to the UK, which is where we test from.

proXPN actually performed quite well internationally, though, with speeds reaching 36Mbps down connecting from Europe to the US East Coast, and 21Mbps to Sydney, Australia. These are still fast enough for HD streaming.

Uploads weren’t as good, peaking at 35Mbps in the Netherlands and dropping to just 10Mbps in the US. While this may be fine if you torrent on occasion, it’s not ideal for heavy P2P users.

Due to fairly high latency – 15ms on same-country connections – proXPN isn’t the right choice for privacy-conscious gamers. Some VPNs such as IPVanish offer super low ping times of under 1ms on some servers.

To read about our speed testing methodologies, please read How We Review VPNs.

Features

Server Locations

Globe with a blue flag13Countries
Image of a city landscape17Cities
Image of a pink marker?IP Addresses

proXPN has a tiny server network which covers just 13 countries, the vast majority of which are located in Western Europe and North America.

There are a few in the Asia-Pacific (Hong Kong, Singapore, Japan, and Australia), and one in Central America (Costa Rica). Those in South America and Africa don’t have any nearby options, though.

For such a small network we were pleasantly surprised to see city-level servers in five US cities. While it’s not much compared with top-tier VPNs, it does allow US users to choose the closest server to their physical location in order to experience the best possible speeds.

If you need a VPN with servers in far-flung locations, HideMyAss! offers them in over 190 countries.

Platforms & Devices

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

proXPN offers custom apps for the usual platforms: Microsoft Windows, MacOS, Linux, Android, and iOS. They aren’t all well-advertised on the website, though, so it may take an email to support for the download links.

There aren’t any native apps for streaming devices or games consoles, but you can still protect them by connecting them to a configured router (that supports OpenVPN).

Unfortunately, proXPN doesn’t provide any setup guides for this so you have to know what you’re doing. You can refer to our general installation guide for routers and apply it as best you can to proXPN.

Once you configure your router all Internet-connected devices in your home will be protected. If you choose to install the VPN on each device individually, you’ll be limited to four simultaneous connections.

Streaming & Torrenting

proXPN offers easy access to Netflix through a dedicated US server labeled ‘Unblock Netflix’, but there is a lack of UK streaming servers and we couldn’t watch any content on BBC iPlayer.

P2P users will be happy to know that all of proXPN’s servers are P2P-friendly. It’s not the fastest for uploads but the VPN kill switch and zero-logs policy ensure that your activities remain private.

Encryption & Security

proXPN has some noteworthy security features but we’d like it to employ stronger encryption.

While the majority of the apps run on OpenVPN, our preferred protocol, the cipher used for encryption is Blowfish. This is generally secure but it does have some weaknesses.

Customer support has informed us that AES-256 encryption will be implemented for OpenVPN soon, a cipher considered unhackable. It’s already used for IKEv2 connections.

proXPN has some strong security extras including a VPN kill switch, which blocks your internet traffic should the VPN connection drop unexpectedly.

It also maintains its own DNS servers, so traffic isn’t routed through potentially less secure third parties, and we experienced no DNS or IPv6 leaks during our tests, which is very reassuring.

Protocol
  • IKEv2/IPSec
  • OpenVPN (TCP/UDP)
  • PPTP
Encryption
  • AES-256
  • Blowfish
Security
  • First-party DNS
  • Supports TCP Port 443
  • VPN Kill Switch
Advanced features

    Bypassing Censorship

    If you need a VPN for use in China – or any other high-censorship country like Iran or Turkey – don’t choose proXPN.

    It has no obfuscation tools other than TCP Port 433 support to help VPN connections go under the radar, so it’s very unlikely that it’d work reliably in the country.

    Support confirmed our suspicions, saying: “We cannot assure that you will be able to connect.” For more reliable options take a look at our roundup of the Best VPNs for China.

    Privacy

    Logging Policy

    proXPN’S privacy policy is short and to the point. It keeps no user logs and it doesn’t look at your online activities: “We do not keep logs of connection times, activity, or origin IPs.”

    It doesn’t even collect data used per session, but you’re free to send connection logs (stored on your device rather than on a proXPN server) for troubleshooting if you are experiencing issues.

    Jurisdiction

    It’s not very clear which jurisdiction proXPN operates under as the Term and Conditions policy lists three addresses in three different countries: the US, the UK, and the Netherlands.

    After some digging, we noticed that the logging policy applies to proXPN, B.V., which is registered in the Netherlands. Even then, none of the above jurisdictions are ideal for privacy as all three are members of the 14 Eyes international intelligence-sharing alliance.

    It has published a Warrant Canary stating: “As of 2016-09-26 we’ve not had any gag orders relating to our users or our IP’s”, but it’s a little concerning that this hasn’t been updated in years. While it may be down to a lack of website updates, it could mean that proXPN has received gag orders since that date.

    Nevertheless, none of this should be too much of an issue since proXPN doesn’t log any personalized user data.

    Ease of Use

    proXPN’s custom apps are fairly simple to use but aren’t particularly polished. The desktop app can be used as a system tray app – it’s a little fiddly – or expanded out into a full-sized client.

    The expanded app displays your new IP address when connected, and you can easily toggle between VPN protocols from the main screen.

    The servers are listed by city rather than country, and you need to disconnect from one server in order to change to another, which is frustrating. This was made worse when we couldn’t even connect to a few of the servers at all.

    The mobile apps are garish and lack any configurable options (including the VPN kill switch) but they are easy to use, and the addition of a map shows you where in the world you’re connected to.

    Getting Started

    It’s really easy to setup proXPN as long as there’s a custom app for your device. Simply download the relevant software from proXPN’s website, follow the installation prompts, and enter your credentials into the app’s login page.

    • Installing software
    • How to use the app

    Customer Support

    proXPN’s website is, quite frankly, a mess; most of the links are broken, including the one for the Help Center. There’s no live chat either.

    Thankfully, email support responded fairly quickly and informed up that proXPN is in the process of updating the website and support pages. In the interim, you can find some FAQs and installation guides by following this link.

    The online resources aren’t very comprehensive but alongside email support, you should be able to resolve any queries you have – albeit not as quickly as we’d have liked.

    The Bottom Line

    What we like
    • Peak local downloads reach 57Mbps
    • Easy access to Netflix through dedicated server
    • Zero-logs policy
    • Strong security features such as first-party DNS servers
    • Custom apps for five popular platforms
    What we like less
    • OpenVPN doesn’t use the strongest encryption
    • Tiny server network
    • Website links are broken and support is lacking

    proXPN is a decent VPN offering a good level of privacy and adequate speeds. It’s best suited for those looking to browse and stream securely but is fine for occasional P2P activity too.

    A tiny server network, less-than-perfect encryption, and a subpar website hold it back from scoring higher. However, a zero-logs policy, Netflix streaming servers, and strong security extras mean that it tilts more towards the higher end of our VPN ratings spectrum than the lower.


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