PureVPN User Reviews

 80% 
4 out of 5 stars

Based on 8 reviews

  1. 5 star
     0% 
    (6)
  2. 4 star
     0% 
    (0)
  3. 3 star
     0% 
    (0)
  4. 2 star
     0% 
    (0)
  5. 1 star
     0% 
    (2)

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Showing 1-8 of 8 Reviews
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  1.  100% 

    support

    Verified Purchase

    Angelo was very helpful and fully solved my problem, i now have a connection that gives me exactly what I need.

  2.  20% 

    Beware

    Pure VPN was ok but at the end of my agreed term they used my Credit card to renew at a higher rate without my expressed consent. Going on CHAT I was given links for cancelling future automatic renewals and on insisting I get a refund I was given a link for that too. I'm concerned that they still have my credit card information and black listed them with my bank. Pure VPN would not confirm that my credit card info was removed from their system. I received an email that my credit card was credited but so far it's not showing up.

  3.  100% 

    Amazing Customer service

    Verified Purchase

    Vladimir Nobov was really helpful and a pleasure to talk to. He helped me claim my refund whilst leaving an amazing impression for me to come back.

  4.  100% 

    Fine for me

    Verified Purchase

    Reliable and convenient VPN to use. The price could be more attractive for large volumes For the support ask Vladimir it is very good.

  5.  100% 

    Excellent customer support.

    Verified Purchase

    Providing fast solution has always been their top priority. Downtime is almost nil and seamless integration across various platforms.

  6.  100% 

    Would recommend this VPN to anyone who wants a great VPN

    Verified Purchase

    Would recommend this VPN to anyone who wants a great VPN . Has great prices on there plans and the servers and speeds for me are great I have been using over 1 year now and no down times or slow speeds. I did have 1 small issue about 3 months back and it was on my end where i was not to knowledgeable about how to use a program and the support team was right there too help me and was very knowledgeable and patient with me. So if your looking for a great VPN for the price and speed then PureVPN is right for you try it out you will love it just like me and millions of other people.

  7.  100% 

    Problems downloading the app in my MacBook Pro

    Verified Purchase

    The Customer Support service was excellent. The technical team provided remote support in an very effective way, and helped me to solve the problem in a few minutes.

  8.  20% 

    Beijing, China

    Just been to Beijing for 14 days. PureVPN did not work any of the days. Contacting support did not help either. Their only reply was “it will work within 48 hours”. It never did.

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