SlickVPN does a decent job when it comes to security and torrenting, but its performance is about that of a free VPN – not good, at all.
It also has a badly designed and unfriendly interface, and jurisdiction is in the US which only undermines its privacy credentials.
Nor does it work on any streaming service. There’s not a whole lot going for this provider.
Pricing & Deals
SlickVPN is expensive and overpriced if you’re looking for a short-term one-month fix, but the cost dwindles with longer commitments – the cheapest, $4 a month on a yearly commitment, is competitive but not the lowest price we’ve come across.
Get 60% off SlickVPN's 12-month plan
SlickVPN Pricing & Deals
SlickVPN doesn’t have a free trial to test whether it’s the VPN for you, but it offers a 30-day “no hassle” refund policy, which is about as generous as you can expect.
PayPal, Credit Card are available as standard payment options.
For more privacy conscious individuals, Bitcoin is also an available method.
Speed & Reliability
SlickVPN’s performance is wildly inconsistent, one of the strangest we’ve come across. The difference between uploads and downloads is often massive, but mainly the results are plain bad.
An average of 1.3 Mbps for downloads in the Netherlands and 3.07 for uploads is pretty dire and it’s not a whole lot better anywhere else.
Singapore is the lowest at 0.44 Mbps downloads and 1.3 uploads. Australia has 2.4 Mbps for downloads and 13 Mbps for uploads.
The top result is 18 Mbps down at our UK base, and 64 Mbps up.
Ping is also universally bad. Even in the UK, it comes to 8ms. In the Netherlands it was 170ms. This isn’t a VPN for gamers.
In fact, it’s not a VPN for anyone interested in top performance, operating at levels that we usually see with free VPNs.
Slick VPN is a decent choice for North America, Europe and Asia server locations.
But it lacks any serious coverage of Africa, South America, Middle East and Oceania – only seven server locations between these four continents.
For a VPN with a chameleon logo, it perhaps shouldn’t be a surprise that some server locations are only pretend, something we usually see from free VPNs – fake server locations to boost its purported number of servers, as our tested IP address didn’t coincide with the stated connection. At best it’s an unreliable app, at worst, deliberate deceit.
Platforms & Devices
SlickVPN is compatible with a good number of devices: Windows, Mac, iOS, Linux, Android, and a number of routers: QNAP, Synology, Asus.
You can also have up to five simultaneous connections, which is enough to cover a family-load of devices.
There are, however, no native apps for TV streamers or game consoles, which may put off gamers if the terrible latency hasn’t already.
Streaming & Torrenting
We tested a few UK servers and none worked with BBC iPlayer
What about Netflix?
Nope. Netflix didn’t work either, on any of the US servers that we tested.
This is incredibly disappointing if you’re one of many VPN users who just want to watch some content otherwise restricted.
However, unlimited P2P traffic is permitted, which is always a strong plus for torrenters.
Encryption & Security
SlickVPN runs OpenVPN, IPSec and PPTP, which are the industry standard for any competent VPN. This is probably the strongest feature of the service.
But it doesn’t have a kill switch, which should also be standard as far as we’re concerned.
Without it, you risk exposing your real IP address should your VPN connection suddenly drop for whatever reason.
- OpenVPN (TCP/UDP)
SlickVPN couldn’t give us “a firm answer on whether you’ll be able to access us” when using the service in a censored nation like China, saying, “China seems to depend on the day of the week.”
This isn’t unsurprising when considering that many VPNs also fail at this task, but it is none the less disappointing.
Slick VPN retains too much information for our liking.
It claims to collect information purely to “maintain billing for our services.”
But looking and it includes:
- Apache web server data
- Payment data
- Emails sent
- Google analytics
- Temporary cookies
- IP address used to visit the website
It’s also quite open about the fact that it may end up sharing your information with third party service providers as a result of potential business transfers, legal requests, and to reinforce SlickVPN policies against fraud or violations.
This is a lot of information that the rationale fails to justify.
Slick VPN is within the jurisdiction of the US, where the government has consistently proven keen on surveying internet users and is part of the Five Eyes intelligence apparatus. It’s a bad place to base any VPN service provider.
Ease of Use
SlickVPN is not a good user experience, at all.
On our first attempt to connect, we failed to secure a connection to any of the servers. Perplexed by this, we contacted support. What wasn’t made clear was that SlickVPN generates a unique username and password, different to the account you create when purchasing the VPN, which you need to sign in with. Some more clarification would have been good.
The interface itself is outdated, and the look is quite ‘techy’ looking in off-putting ways.
There’s a decent degree of customization and transparency, but at the cost of its usability.
SlickVPN is simple to set up on supported devices. Just download the relevant software from your account on the website, click through the installation prompts, and log in.
There’s a decent FAQ, with bespoke support operated chiefly via online ticket forms.
To contact support, you have to login to the client area and then login to a Help Desk. Then you can submit a ticket. It’s a bit annoying having to login two times. Support should be as easy to contact as possible.
We always like to see the option of a 24/7 live chat, which top-tier providers offer – that’s not the case here.
When we asked for help, support’s response was a bit confusing and hard to follow, but we managed to decipher it and resolve the issue.
The Bottom Line
- Decent security features
- Good for torrenting
- Terrible performance
- Collects too much information
- Jurisdiction in the US
- Unfriendly design and interface
- Limited server network
SlickVPN has industry standard protocols for security and is friendly to torrenters, but it’s below par in all other ways.
A better designed app and an overhaul in the performance department will go a long way to making this a VPN worthy of your attention.
As it stands, there’s very little reason to consider this as your VPN.