Trust.Zone is an attractively-priced VPN thatt’s only really good for Windows or Android users.
The lack of custom apps outside of these platforms is a real shame, as not only is performance very quick, it’s also a strictly zero-logs VPN based in a privacy-friendly jurisdiction.
Those willing to try their hand at some manual configuration might be willing to give it a go, but if you’re looking for a plug-and-play solution this is unlikely to fit the bill.
Pricing & Deals
Trust.Zone offers a few different pricing plans to make it easy to choose the best option for you. These all have the same features but get cheaper on a monthly basis the longer subscription you opt for.
A single month is the most expensive option at $8.88, but this is reduced by 63% on the annual plan, coming in at an affordable $3.33 a month. There’s also a two-year plan that costs just $2.88 per month using our coupon below, reducing the price by a whopping 68%.
Get 68% off Trust.Zone's 2-year plan
Trust.Zone Pricing & Deals
Trust.Zone’s free trial is three days long and is subject to a 1GB data transfer limit, however you are able to connect to 109 out of Trust.Zone’s 124 available server locations. It’s a decent way to test out the service before committing to a longer plan.
If you aren’t satisfied with the service after signing up to a paid subscription, you have a 10-day window in which you can apply for a refund. However you’re only entitled to get your money back if you’ve used less than a stingy 1GB of bandwidth.
Payment & Refund Options
Trust.Zone accepts the usual range of payment options, including most major credit and debit cards, PayPal, Bitcoin and several international methods such as Alipay, QIWI Wallet and WebMoney.
Speed & Reliability
ZenMate offers below-average speeds across its server network and its performance is unreliable with fluctuating speeds and connection drops.
Long-distance connections performed very badly and latency was also very high, meaning gamers will want to look elsewhere. It’s worth noting that we use OpenVPN in all of our speed tests wherever possible, but this protocol is available on just two servers (US and UK) and requires manual configuration. This means it’s difficult for us to make a totally fair comparison with other providers.
Still, on local connections you can expect good enough performance for HD streaming with download speeds of 36Mbps in the UK. Outside of Europe, performance is about good enough for general browsing and latency is also very high.
Connecting out to the US East Coast you can expect speeds struggling to reach 10Mbps, with more distant connections coming in even worse.
We found ZenMate’s performance to be fairly unreliable, with lots of fluctuation in speeds from one test to the next, just seconds apart. We also experienced a few frustrating connection drops.
Considering that the app doesn’t operate on OpenVPN, the most secure protocol, you are sacrificing a level of privacy and not receiving heightened performance in recompense.
To find out about our speed testing methodologies, please read How We Review VPNs.
Trust.Zone’s server network is relatively small but covers a good range of locations given its budget price point.
We were disappointed by the small number of servers, at only 164 in total. Thankfully this isn’t too much of an issue yet, as servers are organized into zones with dynamic server switching in place to keep your connection running smoothly.
The US is the best represented with 24 state-specific locations, which is very helpful, as it means you can maximize performance by choosing the nearest server. You can also choose between four cities in Australia and three in Canada.
Europe is fairly well-served but lacks locations in smaller countries. Asia has a few options, including Hong Kong, Japan and China, while Africa and South America have only a single server each.
You can find the complete list of Trust.Zone server locations by country and city on their website below.
Platforms & Devices
Even though the custom apps are Windows and Android only, Trust.Zone can also be installed on several other platforms by downloading the free OpenVPN software. This isn’t too tricky, however it’s nowhere near as simple as using a dedicated app.
Trust.Zone can also be manually installed onto routers that run on DD-WRT firmware, meaning you can protect all of your connected devices without having to individually configure each one.
Normally at this level we’d expect to see at least a proxy extension, but Trust.Zone doesn’t offer any sort of browser extensions whatsoever. If this is a dealbreaker for you, check out our guides to this year’s best VPN extensions for Chrome and Firefox.
Games Consoles & Streaming Devices
There are setup guides on the website to use Trust.Zone with devices like Microsoft Xbox, Sony PlayStation and the Amazon Fire TV Stick. These are very easy to follow and include detailed screenshots showing you every step of the process.
You can also connect devices like these to a manually configured router running the VPN software.
Streaming & Torrenting
In theory, Trust.Zone should be one of the best VPN providers for easy access to streaming services thanks to its optimized servers, but they don’t always work in practice.
Access to Netflix has been blocked for some time now – we were able to watch it a couple of weeks ago but in our most recent tests we were faced with more error messages. We haven’t been able to access BBC iPlayer for quite a while either.
Trust.Zone has recently introduced dedicated IP addresses that are supposed to work for streaming, however these come at an extra monthly cost and are still not guaranteed to work.
One of our top picks for reliably unblocking streaming sites is PrivateVPN.
It’s a different story for torrenting, however, as P2P activity is permitted on all of Trust.Zone’s servers. Decent local speeds and a strict zero-logs policy are added bonuses here too.
Encryption & Security
Trust.Zone does a lot right when it comes to privacy, but we’d appreciate more transparency around its chosen VPN protocol. It uses a proprietary protocol of unknown quality, so the only way to use OpenVPN is to manually configure it server-by-server.
We like that you can force all of your traffic through Trust.Zone’s own zero-log DNS server, though. This does require you to change your DNS settings but there are helpful instructions on the website. The kill switch is a useful feature too.
Trust.Zone also offers support for Port 443 (the port used for HTTPS traffic) masking your VPN traffic as a normal web connection. We also didn’t detect any DNS leaks in our most recent tests, which is impressive.
- OpenVPN (TCP/UDP)
- DNS Leak Blocking
- First-party DNS
- Supports TCP Port 443
- VPN Kill Switch
Trust.Zone wouldn’t be our top choice for China, following its recent VPN crackdown, as it lacks the additional obfuscation tools that are usually needed to beat the censors.
Trust.Zone does include information on how best to use the service in China on its website, however we would still recommend utilizing the free trial just to double-check you won’t have any issues.
With its support for Port 443, Trust.Zone is a decent option for users in other high-censorship countries such as Iran and UAE – just make sure you download the VPN before you travel.
Trust.Zone operates a strict zero-logs policy, which is set out in one of the most concise privacy policies we’ve ever seen. It doesn’t even store temporary logs of basic connection metadata.
It should be noted that Trust.Zone does monitor server usage to ensure it can maintain a high level of performance, however all of this data is anonymous and can in no way be traced back to your true IP address.
Trust.Zone operates under the jurisdiction of the Seychelles, putting it far beyond the reach of EU data retention laws and intelligence-sharing agreements with other countries.
It’s also worth noting that even if legally compelled to comply with a data request from an official authority, Trust.Zone wouldn’t be able to supply any personally-identifiable information as it doesn’t have any.
We also love the fact that Trust.Zone publishes up-to-date warrant canaries on its site, which state that no searches or seizures of any of its servers have ever occurred.
Ease of Use
Trust.Zone’s apps are compact, solid and mostly user-friendly. The main screen is very stripped back and the settings are really easy to navigate and fiddle with – we were disappointed with the overall level of configurability, though.
We also weren’t too fond of the server names, such as us-nfx.trust.zone, as this made it harder to find what we were looking for at a glance. Other than that, we found the software pretty responsive and straightforward to use.
It’s easy to download and install Trust.Zone, taking only a few minutes from start to finish. There are setup guides for all popular platforms on the website, including lots of helpful screenshots and tips to keep it simple.
If you’re using any platform other than Windows or Android, you have to download a free third-party software before you can begin manual configuration.
The FAQs area of Trust.Zone’s website contains some useful information, which is fairly easy to navigate due to a handy search function, but does lack the depth of support offered by top-tier providers.
The only way to get in touch with the support team is via a contact form once you’ve logged into the website, and with email responses often taking upwards of five or six hours this isn’t ideal if you only have a quick question.
The Bottom Line
- Reliable local performance
- Apps for Windows and Android
- Connect securely to 31 countries
- Strictly zero logs
- No apps for MacOS or iOS
- Unknown VPN protocol
- Streaming servers don't always work
- Limited customer support
Trust.Zone is an excellent option for Windows and Android users looking for the closest thing to online anonymity. It’s fast enough in most popular locations, but access to Netflix and BBC iPlayer remains blocked.
When it comes to privacy, Trust.Zone has a lot to offer, based in a friendly jurisdiction with a strict zero-logs policy. The lack of OpenVPN will be a letdown for some, though.
If you’re looking for a VPN to plug-and-play across lots of different devices you might want to look elsewhere, however if you’re looking for robust encryption at a great price Trust.Zone is definitely one to consider.