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VPNhub Free Review

By Simon Migliano | Updated December 16, 2019

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Ranked #52 out of 74 VPNs

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A VPN designed, operated, and owned by the popular adult website Pornhub, VPNhub was created with the intention of protecting the anonymity of its users. 

You don’t have to be watching adult content to make the most of it, though – VPNhub can be used just like any other VPN, describing itself as “the only free VPN you can trust.”

We never trust statements of this kind without first doing the research. We put VPNhub under our expert microscope in order to ask some important questions, like:

  • Is VPNhub safe and secure?
  • Who made VPNhub and is it legit?
  • Can you torrent with VPNhub?

People want to know the answers to these questions, and we don’t blame them. Because the free version of VPNhub is by far the most popular, that’s what this review will strictly be addressing – not the paid version.

Before we answer them in depth, here’s a brief overview and summary of our findings:

Overview

VPNhub Free Pros & Cons

  1. Unlimited free data
  2. Good security features
  3. Works with Netflix
  4. Quality app with nice features
  1. Single US server
  2. Logs aggregate data
  3. Bad jurisdiction
  4. Won’t work against censorship
  5. Poor customer support

VPNhub Free Key Summary

Top Download Speed23Mbps
Logging PolicyAnonymous Server Usage Data
IP, DNS or WebRTC LeaksNo
JurisdictionUS
ServersNot disclosed
IP Addresses?
Countries1
US NetflixYes
TorrentingUnlimited
Works in ChinaNo
SupportEmail & Online Resources
Official WebsiteVpnhub.com

About & Logging Policy

Who is VPNhub Free?

VPNhub is owned by Pornhub, a Canada-based private company that provides online pornography. It’s headquarters are in Montreal, meaning the Canadian government has legal jurisdiction to demand information from the company. 

Pornhub was established in 2007 and is a subsidiary of MindGeek, which retains a monopoly on the porn industry – owning and operating plenty of other adult content distribution websites. You wouldn’t know it from its website, which makes absolutely no reference to porn whatsoever.

The owners of MindGeek are Feras Antoon and David Marmorstein Tassillo.

In 2016, Antoon was investigated for insider trading with bank accounts blocked by the Autorité des marchés financiers – Québec, Canada’s financial regulation body. In the book Planète Porn, it is said: “More than 800 million dollars would have been illegally pocketed” [translation from French].

MindGeek has offices in London, Dublin, Hamburg, Bucharest, Miami, Los Angeles and other places. It is headquartered at 32 Boulevard Royal, 2449 Luxembourg.

 

MindGeek Office

Luxembourg was an original member of the European Union and remains so, making it subject to intrusive European surveillance. You can read more about that here

To build VPNhub, Pornhub had to partner with a company called AppAtomic. AppAtomic Limited is based in Nicosia, Cyprus, but its servers are in the US

The US is where VPNhub user data will be processed, which is bad news: the US is one of the worst countries on earth when it comes to online snooping. 

Whichever way you look at it, these are bad jurisdictions for privacy-conscious VPN users. 

Logging Policy

VPNhub is no zero-log VPN – it keeps aggregated activity data.

What does this mean?

Well, it collects certain data from your device before you connect to VPNhub, and other types of data when you do. 

All together, VPNhub collects:

  • Usage data
  • Unique mobile ID
  • Operating system & platform
  • Browser type & version
  • Network information
  • IP address for the duration of session (“pseudonymized” & “encrypted”)

This isn’t good but it’s not terrible, as VPNhub deletes your IP after the session ends. None of this is ‘identifiable’, meaning: there’s nothing to identify you specifically or what websites you visit. 

To this extent, VPNhub is a safe VPN. Although many will be disturbed by the amount of aggregate data it does collect, which it is open about.

VPNhub Privacy Policy

Excerpt from VPNhub Privacy Policy

VPNhub is also able and willing to share and sell your data to advertisers, stating:

 

“We may also collect, use and share your data to produce and share aggregated data that do not identify you and therefore not considered as Personal Information.”

 

It’s also worth knowing that if you visit the VPNhub website, it records other websites that you visit before and after. 

None of this comes close to being a no logs VPN service. 

Speed & Reliability

Decent speeds for US connection

As VPNhub only allows us to connect to one server location, we could only test its speeds when connecting to the US.

But these results were quite impressive, featuring minimal speed loss for such a long distance connection – 9% loss of download speeds, and 12% loss in upload speeds (we test from London, UK).

Download speeds of 23Mbps and upload speeds of 45Mbps is pretty decent, enough for streaming with ease.

Server Locations

One server location only

Globe with a blue flag1Countries
Image of a city landscape1Cities
Image of a pink marker?IP Addresses

The free version of VPNhub allows you access to the US only. All other countries are inaccessible unless you pay for a premium account. 

VPNhub claims to have over 500 servers within the US for free users, but that’s not true: we were only allowed to connect to its Houston location. Although an IP check told us we were connected to Las Vegas.

Needless to say, this is extremely limiting.

VPNhub Server Location

Streaming & Torrenting

Good for Netflix

If you like watching Netflix on your phone, then you might consider VPNhub.

It accessed the popular streaming service with ease and streamed content quickly. 

VPNhub also works to get access to Disney+, just as long as you can download the mobile app through a US-registered account on Google Play store or App Store. You can read how to do this in our page for Disney+.

VPNhub won’t work for BBC iPlayer, at least on its free version, as it doesn’t give you the option for a UK server connection. 

Torrenting

You can torrent with VPNhub. You should bear in mind, however, that it’s quite slow.

We also don’t like its privacy stance, making it less than ideal as a VPN for torrenting. 

P2P users should avoid.

Bypassing Censorship

Not an anti-censorship VPN

VPNhub won’t work in China, alongside a roster of other countries, including:

  • Cuba
  • Egypt
  • Iran
  • Myanmar 
  • North Korea
  • Qatar
  • Saudi Arabia
  • Sudan
  • Syria
  • UAE

VPNhub is quite open about this, stating:

 

“While we cannot say that it’s impossible to connect in these countries, there are a few challenges to overcome.”

 

We’re not surprised by any of this.

VPNhub does come with an ‘Obfuscate Connection’ option, but that seems pointless if it doesn’t work against state surveillance. 

Platforms & Devices

Free version is mobile-only

Apps

iOS LogoiOS
Android LogoAndroid

VPNhub is a mobile-only VPN app. 

You need a premium subscription to use the app on Windows or Mac. 

There are no manual workarounds if you’re keen to use it for games consoles or routers. 

This is a case of getting what you pay for.

Encryption & Security

Not bad for a free service

Protocols

IKEv2/IPSec

L2TP/IPSec

OpenVPN (TCP/UDP)

PPTP

SSTP

Encryption

AES-256

Security

VPN Kill Switch

Advanced features

Please see our VPN Glossary if these terms confuse you and would like to learn more.

VPNhub claims to support a number of protocols: 

There are a lot of protocols here, but you can’t manually select which ones you prefer. That means you may end up connecting to a protocol as insecure and outdated as PPTP. Our favorite is OpenVPN, which is much safer. 

We asked VPNhub and it told us IKEv2 is used for iOS and OpenVPN for Android. 

We sought out more details and were told the app uses AES-256 encryption. This cipher is considered virtually unbreakable, which is good news for security.

VPNhub includes a kill switch. This is an essential feature that protects against your real IP address being exposed should the VPN disconnect for whatever reason.

It also has a split tunneling feature, an option to ‘Obfuscate Connection’ (designed to bypass censorship and VPN blocks), and you can turn off the option to ‘Allow Data Collection (GDPR)’.

We didn’t experience any DNS or IPv6 leaks and, while VPNhub doesn’t own its servers, it uses those owned by StackPath, the cloud giant used by the popular no-logs VPN, IPVanish. 

All in all, this is a pretty good free VPN when it comes to security. 

Ease of Use

Nice apps with simple settings

How to Install & Set Up VPNhub Free

We’ll give VPNhub this: it’s perfectly simple. 

You don’t need any technical know-how at all with VPNhub.

It’s little more than a main screen with a settings option. It also doesn’t feature incessant and annoying pop-up ads like most free VPNs do. 

It doesn’t skimp on settings or additional features either, making complex things simple ‘On’ and ‘Off’ switches – good for newbies. 

The very minimal settings menu allows you to opt out of sending your advertiser ID to VPNhub, although we wish that that was standard and didn’t require manual toggling off. 

You can also choose a ‘discreet icon’ for your handset’s home screen, if you don’t want onlookers seeing its standard branding (which is near identical to that of Pornhub).

Customer Support

Basic, slow, and unhelpful

EmailYes
Online ResourcesYes

VPNhub has a basic FAQ on its website and a better one in the app itself – but it’s still limited.

There are no guides or troubleshooting tips, and there’s little information about any of the technical details of the app. 

There is a customer support email hidden in its privacy policy, but we’d like to see it more obviously advertized. It uses the popular customer support platform Zendesk, which automatically responds to requests and issues a ticket. 

We waited three days for a short, impersonal response that lacked depth or detail.

This isn’t good enough.

There’s also the option to ‘Report a problem’ in the ‘User profile’ menu, which directs you to a VPNhub email automatically, but that’s not much use when you want to ask a simple question and not report a problem. 

The Bottom Line

Do We Recommend VPNhub Free?

We can’t wholeheartedly recommend VPNhub, but we don’t think it’s an awful VPN either.

VPNhub is likely to do a good job of protecting your privacy as your browse the web, and it’ll also work to access US Netflix. 

As a free VPN, it is far from being the worst that we’ve come across – in fact it’s actually one of the better ones. 

But its one location server puts some serious barriers to its overall usefulness. Its servers being based in the US is also bad news for privacy, and its woeful customer support is a problem.

Alternatives to VPNhub Free

Windscribe Free Logo

Windscribe Free

Windscribe’s free app comes with 10 server locations which gives it far more options than VPNhub. We rank it as the number one free VPN service, so if you aren’t looking to spend, we’d suggest you take a look at Windscribe Free. Read Windscribe Free review

Ivacy Logo

Ivacy

Ivacy is cheap ($1.34 per month) but it ranks highly. There’s a lot more you can do with this app, including reliable access to streaming services and a decent server network. We’d recommend paying a slight amount and reaping the rewards. Read Ivacy review

About the Author


  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon leads our investigations into VPN safety and digital privacy. His work has been featured on the BBC, CNet, Wired and The Financial Times. Read full bio

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