VPNhub Free Review

VPNhub is owned by Pornhub, a Canada-based private company that provides online pornography. It’s headquarters are in Montreal, meaning the Canadian government has legal jurisdiction to demand information from the company. 

Pornhub was established in 2007 and is a subsidiary of MindGeek, which retains a monopoly on the porn industry – owning and operating plenty of other adult content distribution websites. You wouldn’t know it from its website, which makes absolutely no reference to porn whatsoever.

The owners of MindGeek are Feras Antoon and David Marmorstein Tassillo.

In 2016, Antoon was investigated for insider trading with bank accounts blocked by the Autorité des marchés financiers – Québec, Canada’s financial regulation body. In the book Planète Porn, it is said: “More than 800 million dollars would have been illegally pocketed” [translation from French].

MindGeek has offices in London, Dublin, Hamburg, Bucharest, Miami, Los Angeles and other places. It is headquartered at 32 Boulevard Royal, 2449 Luxembourg.

 

Luxembourg was an original member of the European Union and remains so, making it subject to intrusive European surveillance. You can read more about that here. 

To build VPNhub, Pornhub had to partner with a company called AppAtomic. AppAtomic Limited is based in Nicosia, Cyprus, but its servers are in the US. 

The US is where VPNhub user data will be processed, which is bad news: the US is one of the worst countries on earth when it comes to online snooping. 

Whichever way you look at it, these are bad jurisdictions for privacy-conscious VPN users. 

VPNhub is no zero-log VPN – it keeps aggregated activity data.

What does this mean?

Well, it collects certain data from your device before you connect to VPNhub, and other types of data when you do. 

All together, VPNhub collects:

• Usage data
• Unique mobile ID
• Operating system & platform
• Browser type & version
• Network information
• IP address for the duration of session (“pseudonymized” & “encrypted”)

This isn’t good but it’s not the worst practice we’ve seen as VPNhub deletes your IP after the session ends. None of this is ‘identifiable’, meaning: there’s nothing to identify you specifically or what websites you visit. 

To this extent, VPNhub is a safe VPN. Although many will be disturbed by the amount of aggregate data it does collect, which it is quite open about.

VPNhub is also able and willing to share and sell your data to advertisers, stating:

 

“We may also collect, use and share your data to produce and share aggregated data that do not identify you and therefore not considered as Personal Information.”

 

It’s also worth knowing that if you visit the VPNhub website, it records other websites that you visit before and after. 

None of this comes close to being a no logs VPN service. 

As VPNhub only allows us to connect to one server location, we could only test its speeds when connecting to the US.

But these results were quite impressive, featuring minimal speed loss for such a long distance connection – 9% loss of download speeds, and 12% loss in upload speeds (we test from London, UK).

Download speeds of 23Mbps and upload speeds of 45Mbps is pretty decent, enough for streaming with ease, torrenting or browsing. 

The free version of VPNhub allows you access to the US only. All other countries are inaccessible unless you pay for a premium account. 

VPNhub claims to have over 500 servers within the US for free users, but that’s not true: we were only allowed to connect to its Houston location. Although an IP check told us we were connected to Las Vegas.

Needless to say, this is extremely limiting.

If you like watching Netflix on your phone, then you might consider VPNhub.

It accessed the popular streaming service with ease and streamed content quickly. 

VPNhub also works to get access to Disney+, just as long as you can download the mobile app through a US-registered account on Google Play store or App Store. You can read how to do this in our page for Disney+.

VPNhub won’t work for BBC iPlayer, at least on its free version, as it doesn’t give you the option for a UK server connection. 

You can torrent with VPNhub. You should bear in mind, however, that it’s not the quickest. 

We also don’t like its privacy stance, making it less than ideal as a VPN for torrenting. 

P2P users should avoid.

VPNhub won’t work in China, alongside a roster of other countries, including:

• Cuba
• Egypt
• Iran
• Myanmar 
• North Korea
• Qatar
• Saudi Arabia
• Sudan
• Syria
• UAE

VPNhub is quite open about this, stating:

“While we cannot say that it’s impossible to connect in these countries, there are a few challenges to overcome.”

We’re not surprised by any of this.

VPNhub does come with an ‘Obfuscate Connection’ option, but that seems pointless if it doesn’t work against state surveillance. 

VPNhub claims to support a number of protocols: 

• IKEv2
• L2TP/IPSec
• OpenVPN (TCP and UDP)
• PPTP
• SSTP

There are a lot of protocols here, but you can’t manually select which ones you prefer. That means you may end up connecting to a protocol as insecure and outdated as PPTP. Our favorite is OpenVPN, which is much safer. 

We asked VPNhub and it told us IKEv2 is used for iOS and OpenVPN for Android. 

We sought out more details and were told the app uses AES-256 encryption. This cipher is considered virtually unbreakable, which is good news for security.

VPNhub includes a kill switch. This is an essential feature that protects against your real IP address being exposed should the VPN disconnect for whatever reason.

It also has a split tunneling feature, an option to ‘Obfuscate Connection’ (designed to bypass censorship and VPN blocks), and you can turn off the option to ‘Allow Data Collection (GDPR)’.

We didn’t experience any DNS or IPv6 leaks and, while VPNhub doesn’t own its servers, it uses those owned by StackPath, the cloud giant used by the popular no-logs VPN, IPVanish. 

All in all, this is a pretty good free VPN when it comes to security. 

We’ll give VPNhub this: it’s perfectly simple. 

You don’t need any technical know-how at all with VPNhub.

It’s little more than a main screen with a settings option. It also doesn’t feature incessant and annoying pop-up ads like most free VPNs do. 

It doesn’t skimp on settings or additional features either, making complex things simple ‘On’ and ‘Off’ switches – good for newbies. 

The very minimal settings menu allows you to opt out of sending your advertiser ID to VPNhub, although we wish that that was standard and didn’t require manual toggling off. 

You can also choose a ‘discreet icon’ for your handset’s home screen, if you don’t want onlookers seeing its standard branding (which is near identical to that of Pornhub).

VPNhub has a basic FAQ on its website and a better one in the app itself – but it’s still limited.

There are no guides or troubleshooting tips, and there’s little information about any of the technical details of the app. 

There is a customer support email hidden in its privacy policy, but we’d like to see it more obviously advertized. It uses the popular customer support platform Zendesk, which automatically responds to requests and issues a ticket. 

We waited three days for a short, impersonal response that lacked depth or detail.

This isn’t good enough.

There’s also the option to ‘Report a problem’ in the ‘User profile’ menu, which directs you to a VPNhub email automatically, but that’s not much use when you want to ask a simple question and not report a problem. 

We can’t wholeheartedly recommend VPNhub, but we don’t think it’s an awful VPN either.

VPNhub is likely to do a good job of protecting your privacy as your browse the web, and it’ll also work to access US Netflix. 

As a free VPN, it is far from being the worst that we’ve come across – in fact it’s actually one of the better ones. 

But its one location server puts some serious barriers to its overall usefulness. Its servers being based in the US is also bad news for privacy, and its woeful customer support is a problem.