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VPNSecure Review

 40% 
(3 User reviews)
VPNSecure screenshot
Headshot of Top10VPN.com Site Editor Callum Tennent

Callum oversees how we test and review VPN services. He's a member of the IAPP, and his advice about VPNs has featured in Forbes and the Internet Society. Read full bio

Ask Callum about VPNSecure

Our Verdict

6.16.1/10
How is this calculated?

Our overall rating is reached by combining several subcategories. The subcategories are weighted as follows:

  • Logging & Jurisdiction: 30%
  • Speed & Reliability: 25%
  • Security & Features: 20%
  • Streaming: 10%
  • Torrenting: 5%
  • Ease of Use: 5%
  • Support: 5%

See our full methodology in how we review VPNs.

VPNSecure is a mediocre VPN with basic apps and average connection speeds. The company’s Australian jurisdiction is problematic and, despite an impressive server network, it fails to unlock popular streaming services. It's only affordable if you sign up for an enormous three-year subscription, which we advise against. The company's questionable history and the lack of information surrounding it, combined with its other flaws, means that we can't recommend VPNSecure.

Ranked #41 out of 68

VPNSecure Category Ratings

  • 0.80.8/10
  • 5.85.8/10
  • 55.0/10
  • 7.27.2/10
  • 7.57.5/10
  • 77.0/10
  • 7.97.9/10
  • 8.28.2/10
  • 7.97.9/10
  • 44.0/10

VPNSecure Pros & Cons

Pros

  1. Decent speeds on nearby servers
  2. Includes a VPN kill switch & no IP leaks
  3. Impressive server network
  4. Simple VPN apps for popular devices

Cons

  1. Based in privacy-unfriendly Australia
  2. Questionable ownership & history
  3. Doesn’t work with Netflix

We put VPNSecure through our rigorous testing process to answer the following questions:

  • Is VPNSecure any good?
  • How fast is it?
  • Is torrenting allowed?
  • Does VPNSecure work with Netflix?
  • Is it safe?

We’ve given a quick summary of VPNSecure’s pros and cons below, followed by our full VPNSecure review.

See why ExpressVPN is our top-rated VPN

VPNSecure Key Data

Data CapUnlimited
Speed77Mbps
Logging PolicyNo Logs
Data LeaksNo
JurisdictionAustralia
Servers80
IP AddressesNot disclosed
Countries33
US NetflixNo
TorrentingUnlimited
Works in ChinaUnreliable
SupportEmail & Online Resources Only
Cheapest Price$2.99/mo over 3 years
Official WebsiteVPNSecure.me

A no-logs policy - but it's not to be 100% trusted

Logging & Jurisdiction

55.0/10
How is this calculated?

We dissect the logging and privacy policies of every VPN. A VPN should never log:

  • Your real IP address
  • Connection timestamps
  • DNS requests

A base of operations outside of 14-Eyes or EU jurisdiction is preferable.

Even after years of testing, we still can't find out anything about VPNSecure. It may say that it logs no personal data, but there's just not enough information in its privacy policy to satisfy us. It also appears to still be based in Five Eyes Australia, despite saying that it was moving years ago.

VPNSecure, also branded as VPN.S, is owned by VPNSecure Pty Ltd.

It was founded in Australia in 2010. Australia is one of the worst jurisdictions for a VPN service to be based in: it’s a member of the Five Eyes international intelligence-sharing alliance.

In addition to Australia’s mandatory data retention laws, the country recently passed controversial laws that force technology companies to give police and security agencies a backdoor to encrypted messages.

This poses a huge privacy issue for VPN companies incorporated in the country.

In February 2019, VPNSecure notified users that it was moving the company to Hong Kong.

The email we received said that the VPN service would soon operate under Lucro Corp Limited.

However, years on from that we still have no idea if that move actually took place. There is practically no information on VPNSecure’s ownership within its privacy policy (or the internet in general), with Australia still being the only country mentioned.

Lucro Corp does seem to be a shell company registered within Hong Kong, however it doesn’t have an official website or any information on the businesses it represents.

The lack of information combined with (what we presume to still be) an Australian jurisdiction is not good.

Logging Policy

At first glance, VPNSecure’s privacy policy looks really promising:

  • IP Address NOT logged
  • Connection timestamp NOT logged
  • Disconnect timestamp NOT logged
  • Bandwidth used NOT logged
  • DNS Requests NOT logged

Screenshot of banner on VPNSecure's website claiming 'no logs ever'

But there’s a catch.

VPNSecure is a no-logs VPN until the government decides to intervene:

“VPNSecure Trust will not monitor you or your use of the service, including its contents unless VPNSecure Trust has reason to believe that such action is necessary to: (1) conform to legal requirements or comply with legal process.”

Knowing what we do about Australia’s intrusive privacy laws, that’s very concerning.

We asked VPNSecure what this might entail and the company’s managing director told us:

“If required by a court order then we would only capture the specific data that was outlined within the court order and no other details.”

According to the director, so far the company has not been required to do this, but VPNSecure can’t rule it out for the future.

What’s worse, VPNSecure has been forced to withdraw its warrant canary that it used to publish in order to inform users that it had not received any gag orders or warrants. This is due to an Australian law that came into effect in 2015 prohibiting the use of canaries.

Until VPNSecure moves its operations to a privacy-friendly jurisdiction and expands upon its privacy policy we can’t guarantee that it’s a truly private VPN service.

Average speeds locally, slower on long distances

Speed & Reliability

7.27.2/10
How is this calculated?

Speed ratings are calculated using upload speeds, download speeds, and ping (latency).

We test average speeds regularly using a dedicated 100Mbps connection in London, UK. Local download speed is considered the most important factor.

VPNSecure maintains good download speeds on same-country connections, but suffers significantly when you need to connect further afield. Upload speeds are a pleasant surprise, though, with VPNSecure recording very impressive numbers globally,

VPNSecure is neither the fastest nor the slowest VPN we’ve tested – it’s fairly average.

You can expect a 20% drop in download speeds when connected to a nearby server and a much greater slowdown on servers further afield.

If all you need a VPN for is protecting your browsing and some light streaming it’ll hold up nicely.

Local Speed Test results before using VPNSecure:

  • Download Speed: 96.13Mbps
  • Upload Speed: 98.56Mbps
  • Ping: 3ms

Local Speed Test results with VPNSecure:

  • Download Speed: 76.49Mbps
  • Upload Speed: 92.26Mbps
  • Ping: 15ms

Download speed loss when VPNSecure is running: 20%

Upload speeds were much more impressive, dropping by just 6% on same-country connections – that’s great if you’re a gamer or spend a lot of time on video calls while working from home.

Here’s how VPNSecure performed connecting to other countries:

  • US: 28Mbps (download) & 82Mbps (upload)
  • Germany: 53Mbps (download) & 92Mbps (upload)
  • Japan: 18Mbps (download) & 33Mbps (upload)
  • Australia: 9Mbps (download) & 25Mbps (upload)

Those download speeds are poor – particularly when connecting to the East Coast of the US. If you don’t live near a SecureVPN server then your speeds will suffer.

Cannot unblock Netflix, Amazon Prime Video, or Disney+

Streaming

0.80.8/10
How is this calculated?

Streaming is rated by the number of different services unlocked, how many regional libraries are viewable, and how consistently the VPN can access them.

Netflix, BBC iPlayer, HBO Max, DAZN, and Amazon Prime Video are all tested on a weekly basis.

VPNSecure is practically useless for streaming. In our tests it could only unblock one service: the UK's All 4. We tried it with dozens of Netflix libraries, Amazon Prime Video, DAZN, Disney+, and more, and it failed them all on multiple servers.

If streaming is your number one reason for considering a VPN then VPNSecure is close the worst choice you could make.

There are no servers labeled for or dedicated to streaming, but we went through every server anyway: the only service we were able to gain access to was All 4 (any UK server will work).

P2P supported on all servers, but shouldn't be trusted for torrenting

Torrenting

5.85.8/10
How is this calculated?

We calculate the average download bitrate of every VPN using a bespoke torrenting setup.

Testing also factors in the percentage of servers which permit P2P, plus useful features like port forwarding.

VPNSecure is simply too slow and too light on features for us to recommend as a good VPN for torrenting. However, it does allow torrenting on all servers and doesn't throttle traffic, so it's not a terrible choice.

We recorded an average of 4.6MiB/s while torrenting with VPNSecure, compared to 11.2MiB/s with no VPN connected.

Considering how respectable the standard download speeds VPNSecure produces are on local connections, this is a pretty large drop off.

Speed isn’t the main factor holding VPNSecure back for torrenting, though – it’s its terrible jurisdiction and inadequate logging policy.

While VPNSecure claims to maintain a no-logs service, the Australian authorities can demand user data as and when they please.

Not to mention Australia’s very strict torrenting laws.

Uses strong encryption with a VPN kill switch for extra security

Security & Features

7.97.9/10
How is this calculated?

Top-rated VPNs offer OpenVPN or WireGuard protocols, AES-256 encryption, and a functional kill switch. We also consider additional security features and the global spread of VPN servers.

VPNSecure offers some advanced security features across its apps, but the selection varies depending on your platform. Windows gets some helpful leak-prevention features, as well as URL split tunneling. Most importantly, though, we found no IP or DNS leaks during our testing.

Protocols
  1. OpenVPN (TCP/UDP)
Encryption
  1. AES-128
  2. AES-256
Security
  1. VPN Kill Switch
Advanced features
  1. Split Tunneling

VPNSecure comes with all the VPN basics: strong encryption, solid protocols, and a VPN kill switch.

There’s not much more to it, but those features alone provide enough security.

Firstly, the VPNSecure apps run on OpenVPN – the safest protocol you can use.

The apps come with three different ciphers to choose from: DES-CBC, AES-128, and AES-256. We strongly recommend AES-256 as it’s the industry standard and considered to be uncrackable.

VPNSecure’s kill switch feature (‘Disable Internet on disconnect’) is available for the Windows and MacOS apps only, and it prevents your IP address from being exposed to your ISP or any snoopers in the event of a sudden VPN disconnection.

Screenshot of VPNSecure app settings meu

There’s also a feature within the settings menu that allows you to pick and choose which domains are to be routed through VPN tunnel, similar to split-tunneling.

VPNSecure has first-party DNS servers, and throughout our tests we found VPNSecure to be free of any IP, DNS, or WebRTC leaks:

Screenshot of VPNSecure leak test results

We test from the UK. As you can see from the results, VPNSecure is effectively hiding our true IP address.

There’s also an option to disable IPv6, which further prevents IP leaks.

Has StealthVPN mode, but didn't work in our China tests

Bypassing Censorship

77.0/10
How is this calculated?

Our remote-access server in Shanghai, China routinely tests if a VPN can beat restrictions and access a free, open internet. Obfuscation technologies and nearby servers are also a contributing factor.

This rating does not directly contribute to the Overall Rating, but instead makes up a portion of the Security & Features rating.

Our latest tests connecting to the internet within China using VPNSecure failed. The app actually struggled to make a connection to the internet, and gave us an error code as a result.

VPNSecure’s desktop apps come with Stealth VPN, which is an obfuscation tool that scrambles OpenVPN traffic so that it is less easily detected by firewalls such as China’s.

However, it’s still not a surefire way to access all the blocked websites in the country: when we tested it on our Shanghai server it could not connect. No VPN connection means no uncensored internet.

Other users online shared a similar experience to us, with the most recent reviews saying it didn’t work:

Screenshot of VPNSecure user review on Trustpilot complaining about lack of support in China

China is the absolute hardest test for any VPN, though. We feel fairly confident that VPNSecure’s obfuscation tools will still work in other high-censorship countries like Turkey and Russia. They are also only available on desktop.

33 countries spread well around the world

Server Locations

7.57.5/10
How is this calculated?

The global spread and coverage of the VPN server network is the most important factor here.

We also consider the number of city-level servers, plus how many IP addresses are maintained.

This rating does not directly contribute to the Overall Rating, but instead makes up a portion of the Security & Features rating.

The bad news is that VPNSecure recently lowered its total number of country locations from 50 to 33. The good news is that they're still spread well around the globe, with some representation in often-neglected areas including South America (Brazil) and Africa (South Africa). You also have a choice of multiple cities in an impressive 13 nations.

Globe with a blue flag
33Countries
Image of a city landscape
54Cities
Image of a pink marker
UndisclosedIP Addresses

While the selection of server locations is fairly impressive, VPNSecure actually maintains a very small number of servers in total.

There are only 80 VPNSecure servers spread over its 54 global cities. That’s definitely a small selection, which could partly explain some of the poor speeds we encountered while using the service.

VPNSecure’s servers are dotted fairly evenly around the world, although the majority in Europe and North America. The US has eight locations to choose from and the UK has four.

In addition to one location each in South America and Africa, Asia and the Middle East are very well covered thanks to servers in India, Indonesia, Israel, Japan, Singapore, the UAE, and Hong Kong.

While it’s great that VPNSecure serves Oceania with servers in both Australia and New Zealand (a real rarity), users on the west coast of Australia might want to consider another option – all four AUS servers are in Sydney and Brisbane.

Simple custom VPN apps for most popular devices

Platforms & Devices

How is platform & devices rating rated?

A quality VPN should maintain functional, fully-featured applications and extensions for as many platforms and devices as possible.

This does not directly contribute to the Overall Rating, but instead makes up a portion of the Ease of Use rating.

VPNSecure has apps for Windows, MacOS, iOS, Android, and also routers. This means that you can use it to protect any other devices on your home network, like games consoles and streaming devices.

Apps

VPNSecure is available on the four most popular desktop and mobile platforms, plus Linux and router:

  1. Windows Logo
    Windows
  2. Mac Logo
    Mac
  3. iOS Logo
    iOS
  4. Android Logo
    Android
  5. Linux Logo
    Linux
  6. Router Logo
    Router

While it may not be listed anywhere on VPNSecure’s website, it allows for you to use the VPN on up to five devices simultaneously with one membership.

However, you have to be connected to a different server on each device (we have no idea why).

Games Consoles & Streaming Devices

  1. AppleTV Logo
    AppleTV
  2. Amazon Fire TV Logo
    Amazon Fire TV
  3. Chromecast Logo
    Chromecast
  4. Nintendo Logo
    Nintendo
  5. PlayStation Logo
    PlayStation
  6. Roku Logo
    Roku
  7. Xbox Logo
    Xbox

VPNSecure doesn’t provide any custom VPNs apps for streaming devices and games consoles, but that doesn’t mean you can’t protect them.

By installing the VPN software on a supported router all the internet-connected devices in your home can benefit from VPN encryption.

It’s a more complicated setup process, and not all home routers support VPNs, but once running VPNSecure will encrypt every device connected to the network with no extra steps required.

Browser Extensions

  1. Chrome Logo
    Chrome

VPNSecure also comes with a proxy browser extension for Chrome, but we don’t recommend installing it.

While it will spoof your IP address to get past geo-blocks, the proxy doesn’t encrypt internet traffic, so your personal information won’t be protected.

Clunky apps, but easy enough to use

Ease of Use

8.28.2/10
How is this calculated?

This rating mainly consists of the intuitiveness of setup and everyday use.

Device or platform compatibility and customization options are also a factor.

VPNSecure's apps are ugly and dated, but there's nothing fundamentally wrong with them. It's a fairly simple VPN, which means that there's not much that can go wrong with it while you're using it.

How to Install & Set Up VPNSecure

VPNSecure may not have the prettiest apps we’ve seen, but they are simple enough to set up and use, and they come with all the settings you need for a secure connection.

The settings menu includes contextual information to explain each of the features, which is particularly helpful for VPN newbies.

The main screen of the app displays the server locations list, your IP address, and membership type.

Rather than having a central connect button like the majority of VPN apps, VPNSecure has individual connect buttons for each server, which feels a little clunky.

Our biggest complaint is the lack of city-level labeling for the server locations, which is frustrating and means that you have to cross-reference the app with VPNSecure’s website to find your desired location.

Live chat is gone - you have to wait for email now

Customer Support

7.97.9/10
How is this calculated?

This rating is based on our assessment of each VPN’s:

  • Email support
  • Live chat support
  • Online resources

Not every VPN offers all of these, and they often vary in quality and response time.

VPNSecure previously offered 24/7 live chat support, but that's gone now. With no more live chat of any sort, your only choice is to consult the fairly limited knowledge base or use the email support. Our queries took a few hours to get a response. In fairness to VPNSecure's support team, though, when we did get a response it was quite helpful and in well-written English.

24/7 Live chat supportYes
Online ResourcesYes

We’ve seen more robust online resources from VPNs but the 125 or so articles on VPNSecure’s website definitely have the potential to be helpful.

The majority either help with device setup, which is always appreciated, or address extremely specific technical issues.

VPNs removing their live chat service is always a shame, but our past experiences with VPNSecure’s were never great. If waiting a few more hours is the price to pay for much better, more accurate support, then it’s not a huge loss.

VPNSecure is overpriced

Price & Value

44.0/10
How is this calculated?

Price & Value for Money receives a rating, but is not factored into our Overall Rating. We believe the reader should decide what is or isn’t a reasonable price.

A good rating here isn’t just based on how cheap the VPN is, but for the value it offers overall.

VPNSecure represents poor value. To lower its monthly cost to anywhere near tempting you need to sign up for three years, which is a huge commitment to very average service. There's simply no compelling reason to subscribe to it when so many better VPNs cost so much less.

You can see all three VPNSecure pricing plans here:

  1. Monthly

    US$9.95/mo

    Billed $9.95 every month
  2. 12 months

    US$6.66/mo

    Billed $79.95 every 12 months
    Save 33%
  3. 3 years

    US$2.99/mo

    Billed $107.64 every 3 years
    Save 70%

All plans have 7-day money-back guarantee

If you want to pay month to month it’ll cost $9.95, which is pretty standard as VPN subscriptions go.

However a one-year subscription only lowers the price to $6.66 per month (paid as a $79.95 one-off cost). That’s more than practically every VPN in our top 10.

Finally, the longest plan is a three-year subscription. This lowers the price to a much more reasonable $2.99 per month (in the form of a $107.64 one-time charge).

That’s a good price – but to have to commit for three years to get it is unreasonable for a VPN of this quality, in our opinion.

Payment & Refund Options

  1. American Express logo
    American Express
  2. Bitcoin logo
    Bitcoin
  3. Bitcoin Cash logo
    Bitcoin Cash
  4. Mastercard logo
    Mastercard
  5. Monero logo
    Monero
  6. PayPal logo
    PayPal
  7. Visa logo
    Visa

VPNSecure accepts a wide range of payment methods including:

  • Credit and debit cards
  • PayPal
  • Various cryptocurrencies via Clio

There’s a seven-day money-back guarantee, which is all but guaranteed.

“We will not refund under any circumstances if a particular site or service on the internet does not work, we cannot control what is outside the realm of our VPN network,” states VPNSecure’s Terms of Service.

You can try out the VPN service for free for 30 days, but it limits you to just 2GB of VPN data and one server location in the US.

A decent VPN service held back by its jurisdiction & ownership

The Bottom Line

Not while the company is based in Australia.

VPNSecure seems like a decent VPN service until you take into account its jurisdiction, which has the power to force the company to enable logging and user data collection.

It’s not worth the risk until VPNSecure moves its operations to a country that values online privacy.

Alternatives to VPNSecure

The new ExpressVPN logo

ExpressVPN

9.79.7/10

ExpressVPN is the best VPN we’ve ever tested - not only is it fast, secure, and intuitive, it’s also based in a privacy-friendly jurisdiction. Read ExpressVPN review

CyberGhost

CyberGhost

9.29.2/10

With a no-logs policy and top-notch security, CyberGhost is another great option. It’s a far sight cheaper than ExpressVPN too. It’s also ideal for streaming all your favorite shows on Netflix, BBC iPlayer, and more. Read CyberGhost review

About the Author


  • Headshot of Top10VPN.com Site Editor Callum Tennent

    Callum Tennent

    Callum oversees how we test and review VPN services. He's a member of the IAPP, and his advice about VPNs has featured in Forbes and the Internet Society. Read full bio


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