VPNSecure is – true to its name – a secure service with a strict zero-logs policy incorporated outside of the 14 Eyes. Coupled with zippy upload speeds, it’s a good choice for torrenters and P2P users.
The custom apps may be a little outdated, but they’re simple enough to use and pack in lots of configurable features. Just don’t expect them to work reliably with streaming services like Netflix and BBC iPlayer.
Pricing & Deals
VPNSecure isn’t a cheap VPN, particularly if you pay month-by-month, which will cost you $9.95. But you can cut the cost by 33% to a more reasonable $6.66 per month if you subscribe to the 12-month plan. The six-month option also saves you 16% of the original price, at $8.32 a month.
Get 33% off VPNSecure's 12-month plan
VPNSecure Pricing & Deals
VPNSecure offers a 30-day free trial for Windows and MacOS users. It doesn’t require any payment details, but the trial is pretty limited as you can only connect to one server (in the US) and data is capped at a fairly restrictive 2GB, which you could easily burn through in a couple of hours of streaming.
VPNSecure also offers a seven-day money-back guarantee, but you have to meet certain requirements in order to receive a refund. Firstly, you won’t be eligible if you haven’t already contacted support to allow them to troubleshoot the issue. Secondly, you can’t request a refund just because a particular site or service, such as Netflix, doesn’t work.
Payment & Refund Options
VPNSecure accepts a range of payment options including most credit/debit cards and PayPal. You can also pay with Bitcoin, but no other cryptocurrencies are currently accepted. Perfect Money and PaymentWall payment platforms are also offered.
Speed & Reliability
VPNSecure isn’t very fast, but local speeds will allow you to enjoy buffer-free streaming on one or two devices at the same time.
Download speeds on local connections are a little below average, peaking at an adequate 40Mbps in the UK (where we test from). Some of the other European servers were slower at around 22Mbps, but this is still just about sufficient for HD streaming.
Connecting over longer distances, even from the UK to the US East Coast produces disappointing speeds that barely reached 10Mbps. That’s fast enough for general browsing but not much else.
Local uploads are better than downloads, coming in at around 70Mbps. This, along with a P2P-friendly policy, makes it a good choice for torrenters.
Latency is fairly high – same-country connections come in at 15ms. This won’t be a problem for most, but serious gamers may want to look into our top-tier providers, some of which boast latencies as low as 1ms or less.
To find out more about our speed testing methodologies, please read How We Review VPNs.
VPNSecure operates a mid-sized server network covering 48 countries in total, but it does well to distribute servers fairly evenly around the world, providing choice in all continents.
VPNSecure maintains around 80 individual servers, which is very small and may lead to some congestion and decreased speeds during peak times.
The servers on the app are labeled by country and number (e.g. Italy, Italy 2, Italy 3), and not by city, making drilling down to city level a bit of a guessing game.
Those in the US can at least choose between servers clearly marked North, South, East, and West.
Platforms & Devices
VPNSecure offers custom apps for Microsoft Windows, MacOS, Linux, iOS, and Android – a fairly standard range.
VPNSecure is compatible with DD-WRT and Tomato routers, meaning that you can protect streaming devices like the Amazon Fire TV or games consoles like the Sony PlayStation 4 by connecting them to a configured router. You can set up your current router manually using VPNSecure’s instructions or buy one pre-flashed online.
You can use VPNSecure on up to five devices at one time, as long as you’re connected to different servers on each device.
VPNSecure also provides a browser extension for Google Chrome, which is simple to install and good for masking your IP address but it doesn’t encrypt your traffic.
Streaming & Torrenting
VPNSecure doesn’t work reliably with major streaming services like Netflix and BBC iPlayer, both of which have recently cracked down on VPN providers.
You can’t even use the 7-day money-back guarantee as a fall-back to test out whether certain services work or not as refunds won’t be given for this reason. For easy streaming, look into providers that offer dedicated servers, such as SaferVPN.
Thankfully, torrenting is permitted on all but three servers (UK1, UK2, and US10), so VPNSecure remains a good choice for P2P users, especially considering its strict zero-logs policy, strong encryption, and speedy local uploads.
Encryption & Security
VPNSecure does well for security, offering solid encryption and some great extra features.
All of the apps, except Android, use our preferred protocol, OpenVPN, which provides the best balance between performance and privacy. The app’s default encryption is DES-CBC, which is fast but not the most secure option, so we’d advise changing it to AES-256 as soon as possible.
VPNSecure offers a VPN kill switch feature which blocks online traffic should the VPN connection drop unexpectedly, protecting your true IP address from being exposed. It also operates first-party, zero-log DNS servers and offers protection against DNS and IPv6 leaks, all of which keep your online activities private.
VPNSecure also boasts some extra security features such as split tunneling, which allows you to choose which traffic gets routed through the VPN connection, possibly improving your performance. You can get a dedicated IP address too, but it comes at an extra cost.
- OpenVPN (TCP/UDP)
- DNS Leak Blocking
- First-party DNS
- IPV6 Leak Blocking
- Supports TCP Port 443
- VPN Kill Switch
- Dedicated IP
- Split Tunneling
Despite China’s recent VPN crackdowns, VPNSecure continues to work (intermittently) in the country due to its proprietary StealthVPN protocol. The protocol makes VPN traffic appear as normal internet traffic so that it is much harder for censors to detect and block it.
Getting past the Great Firewall isn’t guaranteed, though – some users have no issues, others can’t connect at all – and the Stealth protocol is currently only available on the desktop apps. If you are looking to use your mobile device in the country, take a look at our VPN recommendations for China here.
VPNSecure offers a high level of privacy with a strict zero-logs policy. The policy clearly states that it doesn’t log:
- IP Address
- Connection timestamp
- Bandwidth used
- DNS requests
VPNSecure does monitor general server usage, including CPU and total bandwidth per server, for performance and for troubleshooting purposes. Since nothing can be linked back to an individual user, your online identity and activity remains private.
VPNSecure was originally incorporated in Australia but recently made the decision to move its operation base to Hong Kong.
The motivation was a change in Australian legislation that requires companies to create backdoors for end-to-end encrypted communications at the direction of the authorities. Hong Kong has no mandatory data retention laws, making it more privacy-friendly than Australia.
VPNSecure used to regularly publish warrant canaries to let users know that no data information has been requested by official authorities, but it has been temporarily removed in order to “comply with the new legal requirements”. VPNSecure has assured users that the canary will be online as soon as the jurisdiction move is completed.
Ease of Use
VPNSecure may not have the prettiest apps we’ve seen, but they are simple to use and pack in loads of configurable settings.
The apps are very beginner-friendly, with contextual information in the settings menu to explain each of the features.
Our biggest complaint is the lack of city-level labeling for the server locations, which is frustrating and leads to some trial and error to find the city you’re looking for.
It takes just a few minutes to set up VPNSecure and the process super easy.
Just download the software for your device from VPNSecure’s website, and click through the series of simple installation prompts.
Once that is complete, you just have to log in with your signup details and you’re good to go!
VPNSecure offers decent customer support, with a fairly reliable 24/7 live chat feature. The support agents are quick to respond but tend to use generic answers copied and pasted from the website. The live chat is great for asking simple questions, but nothing more complex, and email support can be pretty slow.
VPNSecure’s website does offer a range of useful resources, including setup guides for most devices and basic troubleshooting. However, the support section isn’t very user-friendly, meaning you may have to look around a bit to find answers to your questions.
The Bottom Line
- Peak downloads speeds of 40Mbps
- Torrenting/P2P permitted on almost all servers
- User-friendly custom apps for popular devices
- Strict zero-logs policy
- Connect securely to 48 countries
- Netflix and BBC iPlayer currently blocked
- App defaults to DES-CBC encryption