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SaferVPN

April 2017 - Review, Packages & Deals

Our verdict

“A speedy VPN that's very easy to use and covers basic privacy needs well enough”

7.8

RECOMMENDED FOR

  • Sport
  • Travel
  • Unblocking

HIGHLIGHTS

  • Zippy speed test results
  • Super easy to use
  • Quality mobile app

Works with

  • Gaming
  • Facebook
  • Google-Gmail
  • Skype
  • Youtube
  • Twitter
  • Snapchat
  • Instagram

Top SaferVPN packages for April 2017

1 Month

$12.99 $10.99 per monthsave 15%
  • 30-day Money-back Guarantee
  • Connect to 30+ Countries
  • Zero-log Policy
View Package

12 Months

$12.99 $5.99 per monthsave 54%
  • 30-day Money-back Guarantee
  • Connect to 30+ Countries
  • Zero-log Policy
View Package

2 Years

$12.99 $3.49 per monthsave 73%
  • 30-day Money-back Guarantee
  • Connect to 30+ Countries
  • Zero-log Policy
View Package

TOP10VPN RATING

Recommended For

  • Sport

    Great server performance for buffer-free streaming of big sporting events

  • Travel

    High quality mobile app is perfect for connecting on the move

  • Unblocking

    Manual protocol options plus server performance even over distance

SaferVPN Overview

SaferVPN is a US-based VPN service that stands out as being one of the very few providers to offer a proper free trial (one-day only but with access to full features) as well as a money-back guarantee. SaferVPN also offers a Chrome extension that complements its client software plus a refer-a-friend scheme that earns you and each friend a free month of VPN access.

The SaferVPN apps are really nicely-designed, easy-to-use and offer excellent performance. Server selection is a bit limited but covers most popular locations.

Additional privacy features are lacking and there is more logging than we would ideally like, although the company’s privacy policy clearly states that this is for troubleshooting and managing its service only. Customer service is very quick and efficient. Reliable access to streaming services is a bit hit and miss, with some of the biggest blocked in our most recent tests.

What we like
  • Fast speeds with low latency
  • Slick user experience - a pleasure to use
  • Free 1-day trial
What we like less
  • Falls under US jurisdiction due to HQ in NYC
  • Temporary logging more extensive than we would like
  • Blocked by the most popular streaming services

PRIVACY
6.2

SaferVPN will certainly cover your basic privacy needs on public Wi-Fi or to avoid general monitoring and data collection by your ISP. The auto-protection feature of the SaferVPN mobile app is an added bonus here. Where SaferVPN starts to come up short however is should you have more demanding privacy needs. SaferVPN is incorporated in the US, which means it’s within the juridiction of that nation’s authorities.This makes it an absolute no-no for the keen torrenter, for example.

SaferVPN also logs certain details of your VPN sessions and retains them for 12 months, including when you connected and disconnected, how much data you used and the IP address you used to connect along with the IP address of the VPN server to which you connected. While Safer VPN does not log any further info, such as details of the websites you visit or files you download, and states it would only share this information “if we get a subpoena from a court of justice in a criminal case asking to specifically reveal this information”, this is more logging than more privacy-focused users may be comfortable with. Key privacy features such as killswitch or DNS leak blocking are also absent.

FeatureSaferVPNExpressVPNNordVPN
Open VPN (Auto) TrueTrueFalse
Open VPN (UDP/TCP) FalseTrueTrue
PPTP TrueTrueTrue
SSTP FalseTrueTrue
L2TP/IPSec TrueTrueTrue
IKEv2 TrueFalseTrue
Proprietary Protocols FalseTrueFalse
Supports TCP Port 443 FalseTrueFalse
Supports Obfsproxy FalseFalseTrue
Supports Multihop FalseFalseTrue
Supports SSH Tunnel FalseFalseFalse
Supports SSL Tunnel FalseFalseTrue
Permits P2P TrueTrueTrue
Strongest encryption AES-256AES-256AES-256
First party DNS servers FalseTrueTrue
DNS Leak Blocking FalseTrueTrue
Killswitch TrueTrueTrue
Accepts Bitcoin TrueTrueTrue
Accepts Paypal TrueTrueTrue
Anonymous payment method TrueTrueTrue
Activity logging FalseFalseFalse
Connection logging TrueTrueFalse
Tor over VPN server TrueFalseTrue

SPEED & PERFORMANCE
9.2

SaferVPN offers very fast download speeds across the majority of its servers with impressively low latency, which means you can expect snappy performance on even the most demanding websites and apps. Upload speeds are some of the fastest we have seen, making this a great choice for gamers or file-sharers.

The only downsides were a surprisingly average download speed for its US servers, however this was still more than enough for high-definition video. Average connection time was also super low at around 2s on average.

FeatureSaferVPNExpressVPNNordVPN
Max download speed 41.21 (UK)61.14 (UK)46.57 (US)
Max upload speed 58.65 (US)36.64 (FRA)36.14 (US)
Ping time 4ms5ms5ms
Unlimited bandwidth TrueTrueTrue
Average time to connect 2s8s13s
Reliability score 8.99.89.6
Tested and working with Gaming, Facebook, Google-Gmail, Skype, Youtube, Twitter, Snapchat, InstagramNetflix, BBC iPlayer, Gaming, Torrenting, Facebook, Twitter, Google-Gmail, KodiNetflix, Facebook, BBC iPlayer, Torrenting, Twitter, Google-Gmail, Youtube, Kodi

Speed breakdown

SERVER LOCATIONDownload Speed (Mbps)Upload Speed (Mbps)
Australia20.064.83
Brazil4.743.27
ChinaN/AN/A
France40.3754.91
Germany35.7355.32
MexicoN/AN/A
UK41.2131.38
USA19.3758.65

How do we test these VPN speeds?

  • We continuously test the performance of all our featured VPN providers to ensure you have all the latest information you need to choose.
  • We use the Ookla Speedtest tool on our fibre-optic line in central London, via our own paid-for VPN accounts to ensure the fairest results.
  • Our normal download speed is around 40Mbps, upload 18Mbps and ping 3ms and results are from London to the most popular global locations.
  • Our tests are intended to give you an idea of the range of connection speeds. The closer the server and faster your connection, the faster your speeds.

LOCATIONS
6.5

SaferVPN has most popular server locations covered but at only 30 locations, it has one of the narrowest choices on the market. Asia is particularly poorly served with only Singapore, Japan, Thailand and Hong Kong on offer while South America’s sole offering is Brazil.

Do not expect city-level server choice, while the US only has two options: east and west. Good server performance even over distance however does make up for lack of choice somewhat so as long as the specific locations you need are covered, there’s no need to be put off.

FeatureSaferVPNExpressVPNNordVPN
Server locations 3514557
Servers 4001,000+790
IP addresses 1,00020,000+2,000
Dynamic server switching FalseFalseTrue

Server locations

Most popular locations

  • USA

    • East
    • West
  • Singapore

  • Austria

  • Norway

  • Finland

  • Spain

  • UK

  • France

  • Germany

  • Poland

  • Hong Kong

  • India

  • Switzerland

  • Japan

  • Russia

  • Denmark

  • Sweden

  • Netherlands

  • Australia

  • Italy

  • Canada

  • Brazil

  • Israel

  • New Zealand

  • Belgium

  • Thailand

  • Romania

  • Hungary

  • South Africa

See all supported locations…

EASE OF USE
9.1

What we like
  • Great user experience
  • Auto mode is great if you just want to click and forget
  • Mobile app is very slick
What we like less
  • No advanced settings on desktop
  • LT2P over IPSec only on the mobile app
  • Other protocols must be fully manually configured

SaferVPN has a simple but nicely designed app, which is pleasant to use. Everything happens in one window on desktop and everything feels slick and responsive. It’s easy to search for server locations and mark them as favourites for later. Selecting VPN protocols couldn’t be more straightforward with a simple dropdown in the settings that contains each protocol. There is also an automatic mode if you don’t have a preference.

Basic connection info, including your new IP address and connection protocol, is visible in your main view. And that is basically it. There are no advanced settings whatsoever on the desktop. While this certainly makes the SaferVPN super easy to use, more advanced users may be left wanting.

The mobile app is similarly slick and modern-looking, however it lacks any kind of manual protocol selection (LT2P over IPSec is the only native protocol included with the app, although OpenVPN and PPTP can be configured manually on iOS/Android plus IKEv2 on iOS only). On the plus side, it does have some additional manual settings for automatic WiFi protection and auto reconnection that can be easily toggled on or off).

Is SaferVPN compatible with my device?

FeatureSaferVPNExpressVPNNordVPN
Windows TrueTrueTrue
Mac TrueTrueTrue
Linux Manual TrueManual
iOS TrueTrueTrue
AndroidTrueTrueTrue
Windows Phone Manual Manual Manual
Blackberry Manual TrueFalse
Router Manual TrueManual
Kindle Manual TrueFalse
Games consoles Manual Manual False

CUSTOMER SUPPORT
8.0

Customer support is quick and helpful. Livechat responses are snappy and friendly, while email responses are typically within a couple of hours. Trustpilot reviews of customer service are very positive across a solid number of submissions. The online knowledge base covers the basics well enough of installation, manual configuration and troubleshooting well enough but we would have liked to have seen a bit more depth and detail to earn a top score.

FeatureSaferVPNExpressVPNNordVPN
Support quality 9.2109.2
Email response time 2h 17min12hrs 19mins46hrs
24/7 support TrueTrueTrue
Live chat TrueTrueTrue
Knowledge base TrueTrueTrue
Video tutorials TrueTrueTrue

VALUE FOR MONEY
7.9

What we like
  • Annual subscription is very affordable
  • High performance on popular servers
  • Very easy to use
What we like less
  • Limited choice of servers
  • No advanced settings
  • Unreliable streaming service access

our rating
7.8

“A speedy VPN that's very easy to use and covers basic privacy needs well enough”

Visit SaferVPN website