As its name suggests though, Perfect Privacy excels at privacy and security, offering a full suite of advanced features, a 100% no-logs policy and a great jurisdiction. It has no access to Netflix and underwhelming speeds, though, so isn't a good VPN for streaming.
Overall Rating: 6.9/10
Perfect Privacy’s name sets expectations high, and its website calls it “one of the most secure VPN providers worldwide.”
Protection of user privacy is supposedly Perfect Privacy’s primary concern, but that’s what almost every VPN provider says.
We never take a VPN at face value, so we’ve put Perfect Privacy to the test to find out if it really is as faultless as it claims. We’ve done all the hard work to give you answers to the most important questions:
- Is Perfect Privacy really safe to use?
- How fast is it?
- Does Perfect Privacy allow you to torrent privately?
- Can you use it to watch Netflix?
- Is Perfect Privacy easy to use?
Before we let you know all the answers to these questions, take a look at Perfect Privacy’s good (and not-so-good) points.
Perfect Privacy Pros & Cons
Perfect Privacy Key Data
|Logging Policy||No Logs|
|Jurisdiction||Panama (Privacy Haven)|
|Works in China||Unreliable|
|Cheapest Price||$8.95/mo over 2 years|
Perfect Privacy Category Ratings
We test and review every VPN in eight key areas. Here’s how Perfect Privacy performs in each category:
- Privacy & Logging Policy: 9.9/10
- Encryption & Security: 7.7/10
- Speed & Reliability: 5.7/10
- Streaming & Torrenting: 3.0/10
- Bypassing Censorship: 7.2/10
- Ease of Use: 6.1/10
- Customer Support: 8.3/10
- Price & Value for Money: 3.0/10
To learn more about our methodology, read our full VPN testing process.
Who is Perfect Privacy?
About & Logging
Privacy & Logging Policy Rating: 9.9/10
Perfect Privacy was founded in 2008, at a time when commercial VPN services for individual use were just starting to take off.
But there’s not much information available about who founded the company.
All its website says is that Perfect Privacy is the “initiative of private and independent individuals from different parts of the globe, dedicated to protect your privacy and anonymity online.”
Perfect Privacy does name Vectura Datamanagement Limited Company as the party responsible for processing data on its website and Steffen Wernéry, who is a member of the German Association for Data Protection and Data Security, as the data protection officer.
Vectura Datamanagement Limited Company is Swiss and Wernéry is German.
The website and app are both available in German. A bonus for German speaking users and a clue to it’s operation (if not legal jurisdiction).
There’s also mention of a Panama-based company Webinvest International SA, which is behind Perfect Privacy’s ‘technical implementation.’
An email from customer support confirmed that “when it comes to enquiries from authorities regarding the VPN, Panama is normally responsible.”
Panama (as well as Switzerland) is considered a privacy haven, removed from international data-sharing nations like the Five-Eyes and the EU.
Perfect Privacy’s logging policy also complements its name well: it doesn’t log any user information.
That means no browsing history, no IP addresses, no VPN connection timestamps, and no individual bandwidth usage.
It really is very private.
In order to maintain the service Perfect Privacy does record the total load of each individual server, which you can see on the website’s status page.
That’s nothing to worry about, though, as this information can’t be linked back to individual users.
Perfect Privacy goes a step further to show users how safe it is by publishing a regular warrant canary. Here’s a recent statement:
“As of Jan 20, 2020, we have received
- NO National Security Letters
- NO warrants in regards to the Perfect Privacy VPN service
- NO domestic or foreign court orders
- NO requests to backdoor our service or compromise our customer’s privacy in any way
- NO gag orders which would prevent us from stating that we have received legal process seeking our users’ information”
Average speeds on nearby servers, slower when abroad
Speed & Reliability
Speed & Reliability Rating: 5.7/10
Perfect Privacy really is private but, unfortunately, it’s not very fast.
Even when we connected to servers near our physical location (London, UK), we still experienced around a 30% drop in our internet speeds. We actually found the fastest speeds when connecting to the France server.
While this won’t be noticeable for most users, those with more performance-heavy needs – like torrenters or gamers – will probably need better speeds.
If that’s you, check out our list of the fastest VPNs on the market.
Local Speed Test Results
Before using Perfect Privacy:
When connected to Perfect Privacy:
Download speed without Perfect Privacy: 93.26Mbps
Download speed with Perfect Privacy: 65.49Mbps
Our download speed loss when Perfect Privacy is running: 30%
Unless you just plan on browsing, we don’t recommend connecting to Perfect Privacy servers that are far away from your physical location – it’ll really slow down your internet speeds.
From London to the US East Coast we experienced a speed drop of over 80%. Not good at all.
Small VPN server network covering just 26 countries
Perfect Privacy’s poor speeds might be down to its small server network.
There are only 57 individual servers in 26 countries, which means they’re likely to get quite congested at peak times.
All of these servers are real, physical objects, though, as Perfect Privacy “renounces” the use of virtual servers.
The few servers available are spread fairly evenly around Asia-Pacific, Europe, and North America.
However, Egypt is the only server in Africa, and there are none in South America.
Surprisingly, Perfect Privacy allows users to drill down to city level in a handful of countries, which provides users with access to even more specific content and – hopefully – better speeds.
- France (3)
- Germany (5)
- Netherlands (2)
- Sweden (2)
- Switzerland (2)
- UK (2)
- US (5)
Poor for streaming, okay for light torrenting
Streaming & Torrenting
Streaming & Torrenting Rating: 3.0/10
Perfect Privacy isn’t designed to unblock streaming sites like Netflix and BBC iPlayer, and our tests confirmed it.
We found Netflix to be blocked on all the US servers, and BBC iPlayer on the UK servers.
If you need a VPN for streaming, follow this link to find out the best ones for the job.
Perfect Privacy redeems itself a little when it comes to torrenting.
P2P traffic is permitted on all of Perfect Privacy’s servers, except for the US and France ones.
With high levels of privacy and security, it will certainly keep you safe while you torrent.
However, Perfect Privacy’s subpar speeds might be a hindrance for some. If you only want to use file-sharing programs occasionally it’s a great choice, but heavy torrenters should take a look at these top VPNs instead.
Stealth protocol works - sometimes
Bypassing Censorship Rating: 7.2/10
Perfect Privacy comes with the right tool for bypassing censorship in China: a stealth protocol.
However, customer support told us that it doesn’t always work to get past the Great Firewall.
It’s a tricky situation – Chinese censors have gotten very good at spotting and blocking VPN traffic.
But there are still some VPN services that work (fairly) reliably – follow this link to see the best VPNs for China.
While Perfect Privacy is secure enough for other high censorship countries, its speeds aren’t ideal. Here are some guides we’ve published for those countries:
Custom VPN apps for most popular devices, except iOS
Platforms & Devices
Perfect Privacy has custom VPN apps for:
- Microsoft Windows
You might notice one key player missing, though: iOS.
Perfect Privacy hasn’t been the quickest to develop apps for all your favorite platforms. In fact, it took the team 10 years just to bring out an app for MacOS.
Users can still install the VPN software on iPhone and iPad, but it will require some manual configuration, which complicates things.
On the plus side, you can use Perfect Privacy on as many devices as you’d like – there’s unlimited simultaneous connections.
You can also manually configure supported routers – there’s detailed setup guides on Perfect Privacy’s website – or buy one pre-configured with VPN software.
Games Consoles & Streaming Devices
Once you set up Perfect Privacy on a router you’ll be able to protect all internet-connected devices in your home, like Amazon Fire TV Stick, Apple TV, Roku, Xbox, PlayStation, and more.
Very safe, with loads of security extras
Encryption & Security
Encryption & Security Rating: 7.7/10
Perfect Privacy is one of the most configurable VPNs we’ve tested; it does the basics very well and provides loads of advanced features for more experienced users.
The apps use two of the most secure VPN protocols available: OpenVPN and IKEv2/IPSec. OpenVPN has a slight edge as it’s open-source, but IKEv2/IPSec is still considered very safe.
There’s several encryption cipher options available within the app, but we recommend using AES-256 as this is the industry gold standard and practically unbreakable.
It has yet to adobt WireGuard, though.
Perfect Privacy comes with loads of different settings to play with for the ultimate configurability but let’s start with the basics.
It has a VPN kill switch. This is an essential feature, which blocks your internet traffic in case of an unexpected VPN disconnection.
Perfect Privacy also comes with DNS leak protection and supports IPv6 traffic, which is an uncommon but very welcome addition.
Here’s the results of our leak test to prove that Perfect Privacy didn’t let any of our information leave the VPN tunnel:
Now for the more advanced stuff.
Perfect Privacy allows for port forwarding, which is useful for gaming and torrenting.
The VPN service also has Multi-Hop VPN, which routes traffic through multiple servers before it reaches the website or service you want to access. This feature can increase privacy, overcome harsh censorship, and prevent some online tracking.
Speaking of tracking, Perfect Privacy also has a feature called TrackStop, which provides protection against tracking cookies, certain types of malware, phishing sites, and more. This feature has to be activated from your account on Perfect Privacy’s website, though, not through the app.
There’s also quite a few other tools and settings to adjust for a really tailored VPN service.
The Android app doesn’t include any of these advanced features, though, and you will manually have to enable the VPN kill switch.
Not very beginner-friendly
Ease of Use
How to Install & Set Up Perfect Privacy
Ease of Use Rating: 6.1/10
As we mentioned above, Perfect Privacy’s desktop apps come with loads of configurable options. While that makes it an attractive choice for more experienced users, it can look intimidating to beginners.
It doesn’t help that Perfect Privacy’s apps look very outdated.
Once you cut through all the noise, they’re fairly easy to use.
Rather than having a big central connect button like most VPN apps do, Perfect Privacy has individual connect buttons for each server, and you have to disconnect manually from one in order to connect to another. It feels pretty clunky.
Perhaps the biggest issue is the lack of custom app for iOS devices. If you’re a beginner and an iPhone user, it’s best to stick to one of these VPNs instead.
No live chat support, slow email replies
Customer Support Rating: 8.3/10
Perfect Privacy isn’t as polished as the top VPNs we’ve tested, and that shows the most in its customer support.
For a start, there’s no live chat support so you won’t be able to get instant answers to your questions.
There is email support – you have to fill in a form – but the replies can be fairly slow. We had to wait half a day for the first reply, and the response wasn’t very clear.
Thankfully, Perfect Privacy has loads of online resources, including in-depth FAQs, useful setup guides, and a community forum.
Expensive and with barely any discounts
Price & Value for Money Rating: 3.0/10
Perfect Privacy provides a really safe service, but it comes at a high price.
At $12.99 (or €12.99) a month it’s not cheap. The one year deal is better value, though, at $9.99 (or €9.99). You might want to use a VPN or Proxy to puy Perfect Privacy for a slightly lower price.
The biggest discount you’ll get is on the two-year plan (31%), which is nothing in comparison to the massive savings offered by other top VPN providers. Oddly, the price in Euros and Dollars is the same, which means you can save a bit extra by paying in Euros.
US$12.99/moBilled $12.99 every month
US$9.99/moBilled $119.99 every 12 months
US$8.95/moBilled $214.95 every 2 years
All plans have 7-day money-back guarantee
Payment & Refund Options
Perfect Privacy accepts loads of payment methods, including:
- Debit and credit card
- Bitcoin & Bitcoin Cash
- A variety of other international methods via Paymentwall
There’s also a seven-day money-back guarantee “if you are not 100% satisfied” with the service.
The Terms of Service does encourage users experiencing technical difficulties to get in touch with customer support in order to troubleshoot the issue before requesting a refund.
Do We Recommend Perfect Privacy?
The Bottom Line
It depends. If you’re an experienced techie who’s looking for top-notch privacy and security Perfect Privacy is a great choice.
But if you’re a beginner or looking to access popular streaming services like Netflix, Perfect Privacy isn’t for you. There are far cheaper and more reliable options for that purpose.
Additional research by Liam Mullally
Alternatives to Perfect Privacy
Like Perfect Privacy, IPVanish has plenty of configurable options but it’s much cheaper. It also works with Netflix, and provides really fast speeds. Read IPVanish review
Need simple apps and consistent streaming access? CyberGhost is the ideal choice. It doesn’t compromise on privacy either. Read CyberGhost review