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Perfect Privacy Review

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Perfect Privacy screenshot
Simon Migliano Head of Research at Top10VPN

Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

Ask Simon about Perfect Privacy

Our Verdict

With no access to Netflix and underwhelming speeds, Perfect Privacy isn't a good VPN for streaming. As it's name suggests, though, it excells at privacy and security, offering a full suite of advanced features, a 100% no logs policy and a great jurisdiction.

Perfect Privacy’s name alone sets expectations high, and its website calls it “one of the most secure VPN providers worldwide.”

Protection of user privacy is supposedly Perfect Privacy’s primary concern, but that’s what almost every VPN provider says.

We never take a VPN at face value, so we’ve put Perfect Privacy to the test to find out if it really is as faultless as it claims. We’ve done all the hard work to give you answers to the most important questions:

  • Is Perfect Privacy really safe to use?
  • How fast is it?
  • Does Perfect Privacy allow you to torrent privately?
  • Can you use it to watch Netflix?
  • Is Perfect Privacy easy to use?

Before we let you know all the answers to these questions, take a look at Perfect Privacy’s good (and not-so-good) points.

Perfect Privacy Pros & Cons

  1. No-logs policy & safe jurisdiction
  2. Loads of extra security features
  3. Strong encryption & no IP/DNS/WebRTC leaks
  4. Supports torrenting on nearly all VPN servers
  1. Fairly slow VPN speeds
  2. Doesn’t work with Netflix
  3. Small VPN server network (26 countries)
  4. Pricey, even on longer plans

Perfect Privacy Key Summary

Data CapUnlimited
Speed66Mbps
Logging PolicyNo Logs
Data LeaksNo
JurisdictionPanama (Privacy Haven)
Servers57
IP AddressesNot disclosed
Countries26
US NetflixNo
TorrentingRestricted
Works in ChinaUnreliable
SupportEmail Support
Cheapest Price$8.95/mo over 2 years
Official WebsitePerfect-privacy.com

In order to know just how safe Perfect Privacy is, we need to take a look at the VPN company’s background and history – read on for everything you need to know.

Who is Perfect Privacy?

About & Logging

Perfect Privacy was founded in 2008, at a time when commercial VPN services for individual use were just starting to take off.

But there’s not much information available about who founded the company.

All its website says is that Perfect Privacy is the “initiative of private and independent individuals from different parts of the globe, dedicated to protect your privacy and anonymity online.”

Perfect Privacy does name Vectura Datamanagement Limited Company as the party responsible for processing data on its website and Steffen Wernéry, who is a member of the German Association for Data Protection and Data Security, as the data protection officer.

Vectura Datamanagement Limited Company is Swiss and Wernéry is German.

The website and app are both available in German. A bonus for German speaking users and a clue to it’s operation (if not legal jurisdiction).

There’s also mention of a Panama-based company Webinvest International SA, which is behind Perfect Privacy’s ‘technical implementation.’

An email from customer support confirmed that “when it comes to enquiries from authorities regarding the VPN, Panama is normally responsible.”

Panama (as well as Switzerland) is considered a privacy haven, removed from international data-sharing nations like the Five-Eyes and the EU.

Logging Policy

Perfect Privacy’s logging policy also complements its name well: it doesn’t log any user information.

That means no browsing history, no IP addresses, no VPN connection timestamps, and no individual bandwidth usage.

It really is very private.

In order to maintain the service Perfect Privacy does record the total load of each individual server, which you can see on the website’s status page.

That’s nothing to worry about, though, as this information can’t be linked back to individual users.

Perfect Privacy goes a step further to show users how safe it is by publishing a regular warrant canary. Here’s a recent statement:

“As of Jan 20, 2020, we have received

  • NO National Security Letters
  • NO warrants in regards to the Perfect Privacy VPN service
  • NO domestic or foreign court orders
  • NO requests to backdoor our service or compromise our customer’s privacy in any way
  • NO gag orders which would prevent us from stating that we have received legal process seeking our users’ information”

Middling speeds on nearby servers, slow further afield

Speed & Reliability

Perfect Privacy really is private, but unfortunately it’s not very fast.

Even when we connected to servers near our physical location (London, UK), we still experienced around a 30% drop in our internet speeds. We actually found the fastest speeds when connecting to the France server.

While this won’t be noticeable for most users, those with more performance-heavy needs – like torrenters or gamers – will probably need better speeds.

If that’s you, check out our list of the fastest VPNs on the market.

Local Speed Test Results

Before using Perfect Privacy:

  1. DownloadMbps

    93.26

  2. UploadMbps

    98.23

  3. Pingms

    14

When connected to Perfect Privacy:

  1. DownloadMbps

    65.49

  2. UploadMbps

    73.32

  3. Pingms

    15

Download speed without Perfect Privacy: 93.26Mbps

Download speed with Perfect Privacy: 65.49Mbps

Our download speed loss when Perfect Privacy is running: 30%

Unless you just plan on browsing, we don’t recommend connecting to Perfect Privacy servers that are far away from your physical location – it’ll really slow down your internet speeds.

From London to the US East Coast we experienced a speed drop of over 80%. Not good at all.

Small VPN server network covering just 26 countries

Server Locations

Globe with a blue flag26Countries
Image of a city landscape40Cities
Image of a pink markerUndisclosed number ofIP Addresses

Perfect Privacy’s poor speeds might be down to its small server network.

There are only 57 individual servers in 26 countries, which means they’re likely to get quite congested at peak times.

All of these servers are real, physical objects, though, as Perfect Privacy “renounces” the use of virtual servers.

The few servers available are spread fairly evenly around Asia-Pacific, Europe, and North America.

However, Egypt is the only server in Africa, and there are none in South America.

Screenshot of Perfect Privacy's server location list in app

Surprisingly, Perfect Privacy allows users to drill down to city level in a handful of countries, which provides users with access to even more specific content and – hopefully – better speeds.

  • France (3)
  • Germany (5)
  • Netherlands (2)
  • Sweden (2)
  • Switzerland (2)
  • UK (2)
  • US (5)

Poor for streaming, okay for light torrenting

Streaming & Torrenting

Perfect Privacy isn’t designed to unblock streaming sites like Netflix and BBC iPlayer, and our tests confirmed it.

We found Netflix to be blocked on all the US servers, and BBC iPlayer on the UK servers.

If you need a VPN for streaming, follow this link to find out the best ones for the job.

Torrenting

Perfect Privacy redeems itself a little when it comes to torrenting.

P2P traffic is permitted on all of Perfect Privacy’s servers, except for the US and France ones.

With high levels of privacy and security, it will certainly keep you safe while you torrent.

However, Perfect Privacy’s subpar speeds might be a hindrance for some. If you only want to use file-sharing programs occasionally it’s a great choice, but heavy torrenters should take a look at these top VPNs instead.

Stealth protocol works - sometimes

Censorship

Perfect Privacy comes with the right tool for bypassing censorship in China: a stealth protocol.

However, customer support told us that it doesn’t always work to get past the Great Firewall.

It’s a tricky situation – Chinese censors have gotten very good at spotting and blocking VPN traffic.

But there are still some VPN services that work (fairly) reliably – follow this link to see the best VPNs for China.

While Perfect Privacy is secure enough for other high censorship countries, its speeds aren’t ideal. Here are some guides we’ve published for those countries:

Custom VPN apps for most popular devices, except iOS

Platforms & Devices

Apps

Windows LogoWindows
Mac LogoMac
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

Perfect Privacy has custom VPN apps for:

  • Microsoft Windows
  • MacOS
  • Android
  • Linux

You might notice one key player missing, though: iOS.

Perfect Privacy hasn’t been the quickest to develop apps for all your favorite platforms. In fact, it took the team 10 years just to bring out an app for MacOS.

Users can still install the VPN software on iPhone and iPad, but it will require some manual configuration, which complicates things.

On the plus side, you can use Perfect Privacy on as many devices as you’d like – there’s unlimited simultaneous connections.

You can also manually configure supported routers – there’s detailed setup guides on Perfect Privacy’s website – or buy one pre-configured with VPN software.

Games Consoles & Streaming Devices

AppleTV LogoAppleTV
Amazon Fire TV LogoAmazon Fire TV
Chromecast LogoChromecast
Nintendo LogoNintendo
PlayStation LogoPlayStation
Roku LogoRoku
Xbox LogoXbox

Once you set up Perfect Privacy on a router you’ll be able to protect all internet-connected devices in your home, like Amazon Fire TV Stick, Apple TV, Roku, Xbox, PlayStation, and more.

Very safe, with loads of security extras

Encryption & Security

Protocols

IKEv2/IPSec

OpenVPN (TCP/UDP)

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

Supports TCP Port 443

VPN Kill Switch

WebRTC Leak Blocking

Advanced features

Ad Blocker

TOR via VPN Server

Please see our VPN Glossary if these terms confuse you and would like to learn more.

Perfect Privacy is one of the most configurable VPNs we’ve tested; it does the basics very well and provides loads of advanced features for more experienced users.

The apps use two of the most secure VPN protocols available: OpenVPN and IKEv2/IPSec. OpenVPN has a slight edge as it’s open-source, but IKEv2/IPSec is still considered very safe.

There’s several encryption cipher options available within the app, but we recommend using AES-256 as this is the industry gold standard and practically unbreakable.

Perfect Privacy comes with loads of different settings to play with for the ultimate configurability but let’s start with the basics.

It has a VPN kill switch. This is an essential feature, which blocks your internet traffic in case of an unexpected VPN disconnection.

Perfect Privacy also comes with DNS leak protection and supports IPv6 traffic, which is an uncommon but very welcome addition. You can read more about VPN leaks here.

Here’s the results of our leak test to prove that Perfect Privacy didn’t let any of our information leave the VPN tunnel:

Screenshot of Perfect Privacy's leak test results

Here are Perfect Privacy’s leak test results. We test from the UK and you can see that there are no IP, DNS, or WebRTC leaks.

Now for the more advanced stuff.

Perfect Privacy allows for port forwarding, which is useful for gaming and torrenting.

The VPN service also has Multi-Hop VPN, which routes traffic through multiple servers before it reaches the website or service you want to access. This feature can increase privacy, overcome harsh censorship, and prevent some online tracking.

Speaking of tracking, Perfect Privacy also has a feature called TrackStop, which provides protection against tracking cookies, certain types of malware, phishing sites, and more. This feature has to be activated from your account on Perfect Privacy’s website, though, not through the app.

There’s also quite a few other tools and settings to adjust for a really tailored VPN service.

The Android app doesn’t include any of these advanced features, though, and you will manually have to enable the VPN kill switch.

Not very beginner-friendly

Ease of Use

How to Install & Set Up Perfect Privacy

As we mentioned above, Perfect Privacy’s desktop apps come with loads of configurable options. While that makes it an attractive choice for more experienced users, it can look intimidating to beginners.

It doesn’t help that Perfect Privacy’s apps look very outdated.

Once you cut through all the noise, they’re fairly easy to use.

Rather than having a big central connect button like most VPN apps do, Perfect Privacy has individual connect buttons for each server, and you have to disconnect manually from one in order to connect to another. It feels pretty clunky.

Perhaps the biggest issue is the lack of custom app for iOS devices. If you’re a beginner and an iPhone user, it’s best to stick to one of these VPNs instead.

No live chat support, slow email replies

Customer Support

EmailYes
Online ResourcesYes

Perfect Privacy isn’t as polished as the top VPNs we’ve tested, and that shows the most in its customer support.

For a start, there’s no live chat support so you won’t be able to get instant answers to your questions.

There is email support – you have to fill in a form – but the replies can be fairly slow. We had to wait half a day for the first reply, and the response wasn’t very clear.

Thankfully, Perfect Privacy has loads of online resources, including in-depth FAQs, useful setup guides, and a community forum.

Pricey, with barely any discounts

Pricing

Perfect Privacy Coupon

Perfect Privacy Pricing Plan

Perfect Privacy provides a really safe service, but it comes at a high price.

At $12.99 a month it’s not cheap, and to make things worse there aren’t many rewards to be had for committing to a longer subscription plan, either.

The biggest discount you’ll get is on the two-year plan (31%), which is nothing in comparison to the massive savings offered by other top VPN providers.

  1. Monthly

    US$12.99/mo

    Billed $12.99 every month
  2. 12 months

    US$9.99/mo

    Billed $119.99 every 12 months
    Save 23%
  3. 2 years

    US$8.95/mo

    Billed $214.95 every 2 years
    Save 31%

All plans have 7-day money-back guarantee

Payment & Refund Options

Credit CardYes
PayPalYes
BitcoinYes
AliPayYes
UnionPayYes

Perfect Privacy accepts loads of payment methods, including:

  • Debit and credit card
  • PayPal
  • Bitcoin & Bitcoin Cash
  • Alipay
  • UnionPay
  • A variety of other international methods via Paymentwall

There’s also a seven-day money-back guarantee “if you are not 100% satisfied” with the service.

The Terms of Service does encourage users experiencing technical difficulties to get in touch with customer support in order to troubleshoot the issue before requesting a refund.

Do We Recommend Perfect Privacy?

The Bottom Line

It depends. If you’re an experienced techie who’s looking for top-notch privacy and security Perfect Privacy is a great choice.

But if you’re a beginner or looking to access popular streaming services like Netflix, Perfect Privacy isn’t for you. There are far cheaper and more reliable options for that purpose.

Alternatives to Perfect Privacy

IPVanish Logo

IPVanish

Like Perfect Privacy, IPVanish has plenty of configurable options but it’s much cheaper. It also works with Netflix, and provides really fast speeds. Read IPVanish review

CyberGhost

CyberGhost

Need simple apps and consistent streaming access? CyberGhost is the ideal choice. It doesn’t compromise on privacy either. Read CyberGhost review

About the Author


  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio


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