The Best VPNs for HBO Max & How to Fix Your VPN Not Working

Testing 56 VPN services with HBO Max revealed that many aren’t worth recommending.

While 34 VPNs did unblock HBO Max, many delivered slow streaming speeds, or aren’t compatible with popular streaming devices.

Below is a list of popular VPN services that fell short of making our top HBO Max recommendations:

Not all VPNs work with HBO Max. HBO tries to detect VPN connections and block access outside permissible regions.

You’ll know your VPN isn’t working if you see the error message “Not in Service Area or VPN Detected” or “Sorry, HBO Max isn’t available in your region yet.”

HBO Max has geo-detection methods.

1. Change Your HBO Max Account Password

After using a VPN with HBO Max for a while, you might experience the service blocking you from logging in, stating that your username and password is incorrect even if you haven’t changed it.

We suspect HBO Max does this when it detects many different IP addresses logging into your account. You can easily fix this by resetting your password via HBO Max account settings.

2. Connect to a Different US VPN Server

HBO Max’s detection methods aren’t as sophisticated as BBC iPlayer, Netflix, or DAZN. Connecting to a different US server often to work to unblock HBO Max.

ExpressVPN has multiple US server locations.

3. Clear Your Browser Cache and Cookies

If changing server doesn’t work, delete your web browser cookies and cache to remove traces of your geo-location.

Clear Browsing Data option as seen on MacOS Chrome.

Similarly, you can also try accessing HBO Max in a Google Incognito or Firefox Private Browsing window.

4. Change VPN Protocol

If the current VPN protocol your VPN app is using isn’t working with HBO Max, try using a different protocol. You can change this in the VPN’s settings.

Lightway protocol encryption settings.

In our streaming tests, we found that ExpressVPN’s Lightway protocol and NordVPN’s NordLynx are the best for bypassing HBO’s VPN blocks.

5. Check for IP or DNS Address Leaks

If your VPN leaks your real IP address, HBO Max will detect it and block you from streaming its video content.

Use our VPN leak test tool to check that your VPN is secure and doesn’t leak your IP and DNS credentials.

6. Contact Your VPN’s Customer Support

You can always contact your VPN’s support team, asking them for recommended servers for unblocking HBO Max.

The best VPN service’s offer 24/7 live chat support, so you can get a prompt answer on which servers work best for streaming.

7. Use Smart DNS

If you’re still encountering problems with your HBO VPN, use the service’s Smart DNS tool, if available.

The tool changes your default DNS servers and replaces them with US servers. It’s an easy to way to unblock HBO Max on Apple TV and games consoles.

The Smart DNS settings page in our Surfshark account.

8. Use a Residential IP Address

Residential IP addresses belong to household internet service providers like AT&T and Verizon.

In other words, residential IP addresses appear the same as regular IP addresses for US-based internet users.

In order to get a residential IP address, you’ll have to buy one separately from a VPN service. Windscribe is the best VPN to offer residential IPs.

While Windscribe is the best free HBO VPN, residential IP addresses are only available to paid subscribers, and cost extra.

Windscribe’s residential IP addresses worked with HBO.

If none of the troubleshooting steps above work, it most likely means your VPN isn’t equipped to beat HBO Max’s geo-restrictions.

Even good VPNs like CyberGhost and IPVanish don’t work with HBO Max. If you want to avoid VPN detections, stick to our recommended VPNs for HBO Max.

Trying a better VPN is the best course of action for other streaming services too, for example to bypass Hulu VPN blocks.

Fix HBO Max Error Codes 905, 100, 321

If you get an HBO Max error code, first use downdetector.com to see whether the problem lies with the HBO Max service, or your own connection.

HBO Max errors can sometimes occur due to heavy traffic to the website/application, or a faulty server.

If the problem lies with your internet connection, check for updates to the HBO Max app. Out of date software often leads to error codes. It’s also worth restarting your HBO app and device.

If your VPN connection is running, turn it off and see if HBO Max returns to normal. If it does, reconnect with a different VPN server.

If the problem persists, delete your device cookies, clear your cache, and then restart the console again. That should make it work again.

The error code 03-37-215 occurs for people watching HBO Max on PlayStation. To fix this, simply restart your games console.

If you continue experiencing problems, you’ll have to contact HBO support.

The video below shows you how to use a VPN with HBO Max. We’re using ExpressVPN here, but the process is identical for other VPNs:

If you want to stream HBO Max but you’re outside the US, you’ll need two things: a good VPN, and access to a US payment method.

Sadly, you can’t get HBO Max for free and there’s no free trial.

If you don’t have a US payment method, we’ll walk you through other ways to get HBO Max.

How to Pay for HBO Max Outside the US

Even if you don’t have an American payment method, you can still sign up for an HBO Max account from the UK, Canada, Australia, or any other country.

You need a US payment method to subscribe to HBO Max.

That’s it. It’s an incredibly simple way to get HBO Max from anywhere.

To learn more about redeeming HBO Now gift cards, read this helpful article.

Method 2: Use a Third-Party Card Service

Another easy way to sign up for HBO Max is to use US card payment services like StatesCard or USUnlocked, which have guides for HBO Max specifically.

For a small fee these payment card services provide US payment details and US zip codes that can be used to register for HBO Max.

Method 3: Create a US Apple ID

Getting a US Apple ID and paying for HBO Max isn’t as easy as just changing your region in App Store settings.

You need to start from the bottom up and pay with a US gift card. You also need an Apple computer, like an iMac or MacBook.

Follow these steps to do it:

1. Connect to a US server with your VPN.
2. Open iTunes and sign out of your account if you already have one.
3. Scroll to the bottom of the iTunes window and select the option Country or Region in the bottom right corner.
4. Now create a completely new Apple ID account. Select the United States as your Region/Country if it hasn’t automatically changed already.
   

   Choose the United States as your country when creating a new Apple ID.

5. It’s essential that you do not include any payment information as part of your new account. Select None when asked to include payment information and insert a random US address.
   

   Make sure to select ‘None’ as a payment method.

6. With your new US Apple ID registered, purchase a US gift card for iTunes – enough to cover the cost of HBO Max. We recommend that you use Best Buy or My Gift Card Supply.
7. Once purchased, open the Apple App Store, head to the bottom of the window, and select the Redeem option. Sign in with your new US account if you haven’t already. In the screen that follows, enter the code of the gift card you purchased.
8. With credit now tied to your account, you can use your VPN to connect to a US server and sign up for HBO Max, paying with your iTunes gift card.

Method 4: Create a US Google Account

If you don’t use Apple devices, you can also get HBO Max on Android devices by setting up a US Google account.
Follow these steps:

1. Connect to a US IP address through a VPN installed on your Android device.
2. Now you need to create a new US Google account. To do this, go to your Android Settings.
3. Select Google and tap the arrow beside your current account.
4. Tap Add Another Account and fill out the details. Do not add any information that could reveal your real whereabouts.
5. Once completed, you need to go and purchase a US Google Play gift card. These can be bought at Amazon.com.
6. The gift card code will be sent to the email of your new account. Copy the code and paste it into the Google Store to redeem it. The Redeem gift code option is found under Payments and subscriptions. If asked to, enter a random US ZIP code.
7. Now that you have a US Play Store account and a gift card cashed in, you can search for and install the HBO Max app.
8. Download the app and register for a HBO Max subscription using your gift card balance.
9. Now you can stream HBO Max from wherever you like just as long as you are connected to a US server. You can use the same login for any device you want to stream HBO Max on.

The best way to watch the latest HBO Max blockbuster like Mortal Kombat or The Suicide Squad is via your home cinema setup.

You can do this by installing HBO Max onto your Smart TV, Amazon Fire TV Stick, Apple TV, Xbox Series X|S, PlayStation 5, or Roku device. If you’re in the US, you can do this as you would normally.

If you’re outside the US, you’ll need a VPN that has a Fire TV Stick app or Smart DNS feature. The VPNs we recommend all come with good Fire TV Stick apps and Smart DNS tools.

At the least, your VPN should be compatible with routers. But this process is more complicated than installing a bespoke app.

Use Smart DNS for HBO Max

Smart DNS works by spoofing your online location so that you can fool HBO Max into thinking you’re in the US.

Unlike a VPN, it doesn’t encrypt your traffic or change your IP address. Instead, it changes the DNS server that your traffic is routed through, enabling you to access geo-blocked websites on devices that lack VPN applications, like Smart TVs, Apple TV, and games consoles.

Smart DNS is a useful tool for streaming movies on larger-screen devices, as it accesses HBO Max content reliably and with fast speeds.

You’ll need a VPN that has a Smart DNS feature if you want the big-screen experience. You can activate your Smart DNS via your VPN provider’s website.

We list the VPNs that have Smart DNS in our HBO Max VPN comparison table.

The installation process is different for every VPN service, but they all follow the same principles. In this example, we did it with Surfshark.

Here’s how to set up Smart DNS for HBO Max:

1. Login to your VPN provider’s members area via its website and head to its Smart DNS tool. Some providers give its Smart DNS feature bespoke names. ExpressVPN calls it MediaStreamer, for example.
   

   Surfshark Smart DNS tool.

2. Click the Get started button. Surfshark will then automatically detect your IP address. You can see below that our London office IP address is detected.
   

   Surfshark’s Smart DNS automatically detects your IP address.

3. Click the Activate Smart DNS button. This automatically takes you to a page that generates alternative DNS addresses. You can only activate Smart DNS on one IP address.
   

   Surfshark’s Smart DNS generates alternative DNS addresses (redacted as this is a premium feature).

4. With Smart DNS now activated, you can now set it up on your various devices. Surfshark has tutorials for multiple devices. Generally speaking, as part of your network settings your device allows you to manually configure your DNS server.
5. Simply insert the DNS server address provided by Surfshark when your device prompts you.
6. Restart your device after you’ve manually changed your DNS server. You’ll now be able to stream HBO Max from the US on your TV.

How to Get HBO Max on Amazon Fire TV Stick

To install HBO Max on your Firestick from outside the US, it’s not as simple as changing your IP address with a VPN. You’ll need to register a US Amazon account.

Even with your VPN on, if your Fire TV Stick is linked to an Amazon account registered in the UK, for example, HBO Max won’t appear in your Amazon App Store searches.

To fix this, create an Amazon profile with a US address.

Once this is done and linked to your Fire TV Stick, you can find HBO Max in the app store search bar.

However, this means you will lose access to region-specific apps, like BBC iPlayer.

Switching between US and UK Amazon accounts on your Fire TV Stick isn’t an instant process, either. You’ll have to repeat the process in reverse each time.