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VPN 360 Review

 Rated 1.5 out of 5 
2 user reviews
Two screenshots of VPN360 side by side

Callum Tennent oversees how we test and review VPN services. He's a member of the IAPP, and his VPN advice has featured in Forbes and the Internet Society.

Fact-checked by Simon MiglianoAdditional Testing by Alyx Morley

Ask Callum About VPN 360

Our Verdict

How is this calculated?

Our overall rating is reached by combining several subcategories. The subcategories are weighted as follows:

  • Logging & Jurisdiction: 30%
  • Speed & Reliability: 25%
  • Security & Extra Features: 20%
  • Streaming: 10%
  • Torrenting: 5%
  • Ease of Use: 5%
  • Support: 5%

See our full methodology in how we review VPNs.

VPN 360 is a free, mobile-only VPN for iOS and Android. We don't recommend using it though: its security and privacy is weak, its speeds are unreliable, and it doesn't work with Netflix. The VPN is also infested with advertisements. There are much safer and more trustworthy VPNs available.

Ranked #45 out of 56 VPNs

VPN 360 Category Ratings

  • 0.30.3/10
  • 00.0/10
  • 3.23.2/10
  • 4.84.8/10
  • 0.90.9/10
  • 4.14.1/10
  • 1.31.3/10
  • 55.0/10
  • 2.72.7/10

VPN 360 Pros & Cons

  • iOS app is fast, even over long distances
  • Custom apps are very simple to use

  • Android app very slow
  • Only one VPN server location (US)
  • No VPN kill switch
  • Doesn’t work with Netflix
  • Intrusive pop-up ads
  • Multiple (questionable) privacy policies

Why Trust Our Review?

We’ve spent thousands of hours testing and reviewing 56 VPN services using our impartial review process to recommend you the best VPN software.

Here are some of our key VPN testing statistics:

Total Hours of Testing30,000+
Weekly Speed Tests3,000+
VPN Services Reviewed56
Streaming Platforms Tested Daily12
IP & DNS Leak Tests Performed9,500+
How Much We've Spent On Testing$25,000+

VPN 360 is a popular freemium VPN that has been downloaded over 5 million times on the Google Play Store alone. It’s a popular VPN on the App Store, too.

While VPN 360 now offers a premium service, this review focuses on the free VPN application.

The VPN service claims to deliver “unlimited and dependable privacy protection” on its App Store listing. Sadly, the results of our tests prove the opposite.

We discovered concerning web logging practices, no details on the type of encryption used, and the absence of the very important VPN kill switch.

Moreover, VPN 360’s mobile connection speeds fluctuated significantly between operating systems. The VPN was relatively fast on iOS, but agonizingly slow on Android.

Entertainment-seeking users should also note that the free version of VPN 360 doesn’t unblock any major streaming platform, including Netflix.

Overall, VPN 360 is a bad VPN service we don’t recommend using. There are faster and safer free VPNs to choose from.

EXPERT ADVICE: NordVPN is one of our most highly-rated VPNs. Its speeds, security and unblocking capabilities are some of the best we’ve tested. Try NordVPN risk-free for 30 days.

VPN 360 Key Data

Data CapUnlimited
Logging PolicySome User Logs
Data LeaksNo
JurisdictionUS (Five Eyes Member)
ServersNot disclosed
IP AddressesNot disclosed
US NetflixNo
Simultaneous ConnectionsUnlimited
Works In ChinaNo
SupportEmail Support
Official WebsiteGoogle Play Store

Privacy & Logging Policy

VPN 360 logs personal web data

How is this calculated?

We dissect the logging and privacy policies of every VPN. A VPN should never log:

  • Your real IP address
  • Connection timestamps
  • DNS requests

A base of operations outside of 14-Eyes or EU jurisdiction is preferable.

While VPN 360 doesn't have its own logging policy. The parent company, Aura, admits its VPNs log huge amounts of information including IP addresses, connection records and even anonymized usage data.

Ranked #46 out of 56 VPNs for Privacy & Logging Policy

VPN 360’s privacy policy states that the VPN service doesn’t store logs of users’ browsing activities.

However, Aura (VPN 360’s holding company) admits to logging URLs visited through its VPN servers – but not in combination with anything that identifies an individual. It does pass on your approximate location to advertisers, though.

Aura’s policy also states that the VPN collects connection timestamps and the bandwidth consumed per session, as well as device hashes. It doesn’t store user IP addresses beyond your session.

VPN 360’s Android privacy policy states that it also logs user bandwidth, but in aggregated form.

However, VPN 360 says that it “may become necessary to temporarily maintain usage data to assist in debugging a problem with the service.”

This usage data may include the date and time of your login and the IP addresses you visited. VPN 360 claims this information is deleted once the issue has been resolved.

More worryingly, VPN 360 is willing to disclose “personal information, including your usage data, to governmental authorities or agencies . . . if there is a good faith belief that such collection or disclosure is required by law.”

This suggests that VPN 360 will enable logging if requested to do so.

A Google search showing multiple duplicate logging policies

We can’t trust VPN 360 fully until it irons out the confusions over its multiple privacy policies and copy-and-pasted Terms of Service.

Even then, Aura’s logging policy is far from perfect. On the basis of this alone, we don’t think you should use this VPN.

VPN 360 Ownership

When we looked into VPN 360’s background a few different names arose.

VPN 360 doesn’t have a website, so the Apple App Store and Google Play Store are the only available sources of information.

The Google Play Store and Apple App Store both list VPN 360 as being owned by the same company that developed Touch VPN (which we’ve reviewed here), TouchVPN Inc.

However, the support email brings up another company, Infinity Software, which claims to be “a small company based in Hong Kong focused on user experience (UX), great design and development of web and mobile applications.”

The iOS privacy policy redirects to Aura, the US company that owns Hotspot Shield (read our review) and Betternet (see our review).

Turns out that in 2015, Touch VPN was bought by AnchorFree, which later rebranded to Pango, and then Aura.

But where does Infinity Software come into the equation?

A member of VPN 360’s customer support team told us Infinity Software developed and maintains the VPN service.

It’s definitely not the most clear cut and transparent VPN service we’ve reviewed.

Our independent investigation into free apps actually confirmed a link between VPN 360 and mainland China.

Ultimately, VPN 360 operates under US jurisdiction and therefore is subject to the nation’s strict data and surveillance laws.


Quick iOS app but painfully slow Android app

How is this calculated?

Speed ratings are calculated using upload speeds, download speeds, and ping (latency).

We test average speeds regularly using a dedicated 100Mbps connection in London, UK. Local download speed is considered the most important factor.

Unusually for a VPN, VPN 360s speeds vary significantly between devices. It's fairly fast on iOS, but sluggishly slow on Android.

Ranked #45 out of 56 VPNs for Speed

VPN 360’s Android app and iOS are wildly different when it comes to speed.

Let’s start with the good news – the iOS app is surprisingly fast, even if there is only one server location available for free users.

Connecting from the UK to the free US server we experienced quick speeds, so if you live in North America it should be even quicker.

Local Speed Test results before using VPN 360:

  • Download Speed: 89.4Mbps
  • Upload Speed: 81.2Mbps
  • Ping: 5ms

Local Speed Test results with VPN 360:

  • Download Speed: 56.17Mbps
  • Upload Speed: 43.33Mbps
  • Ping: 93ms

Download speed loss when VPN 360 is running: 37%

These kinds of speeds are good enough for a range of online activities including browsing, streaming, and torrenting.

Now for the bad news.

The Android app is incredibly slow. We recorded VPN speeds under 2Mbps on a 100Mbps line. Such slowness will affect everything you do online.

It’s unclear why there’s such a discrepancy between the iOS and Android apps. It seems the VPN 360 support team doesn’t know either – it failed to reply to our query about it.

Server Locations

Free users get acces to a US server

How is this calculated?

The global spread and coverage of the VPN server network is the most important factor here.

We also consider the number of city-level servers, plus how many IP addresses are maintained.

This rating does not directly contribute to the Overall Rating, but instead makes up a portion of the Security & Features rating.

For free users there's only one server option on VPN 360: the US. Users based in Europe, Asia, Africa or South America will probably want to look elsewhere.

Ranked #56 out of 56 VPNs for Server Locations

Globe with a blue flag
Image of a city landscape
Image of a pink marker
Not DisclosedIP Address

VPN 360’s only server location available to free users is the US.

This is far from ideal for optimizing speeds and accessing geo-restricted content.

Confusingly, the apps do come with the full server locations list, but if you click on any of the locations the VPN will prompt you to upgrade to a premium subscription.

VPN360 server locations

While most free VPN services don’t offer huge server networks, most come with several options to choose from.

For example, reviewing TunnelBear we discovered the service offers free VPN servers in 47 countries.

Even VPN 360’s premium subscription only comes with 10 locations and costs a steep $11.99 a month.


Doesn’t work with Netflix

How is this calculated?

Streaming is rated by the number of different services unlocked, how many regional libraries are viewable, and how consistently the VPN can access them.

Netflix, BBC iPlayer, HBO Max, Amazon Prime Video and more are all tested on a weekly basis.

VPN 360 only has a US server, so regional services from outside of the country (such as BBC iPlayer) don't work. It's also awful for premium US streaming services, though: we weren't able to connect to Netflix or Disney+, for instance.

Ranked #54 out of 56 VPNs for Streaming

It’s not surprising that VPN 360 doesn’t work with major streaming services like Netflix, HBO Max and BBC iPlayer.

For a start, the VPN doesn’t have any server location choice. If the only free server fails to unblock a video platform, you’ll be left with no other option.

Secondly, there is no UK server, so it’s impossible to watch BBC iPlayer, Channel 4 and other British streaming platforms.

The truth is most free VPNs can’t unblock Netflix and other content platforms. They simply don’t have the resources to bypass the strict streaming services’ VPN blocks.

If you want a VPN to stream geo-blocked video content, you’ll typically have to pay for one.


P2P traffic is blocked on the one available server

How is this calculated?

We calculate the average download bitrate of every VPN using a bespoke torrenting setup.

Testing also factors in the percentage of servers which permit P2P, plus useful features like port forwarding.

VPN 360 blocks P2P traffic on its server, but we wouldn't recommend using it if it did. The service is neither private, nor secure, and lacks a kill switch.

Ranked #48 out of 56 VPNs for Torrenting

VPN 360 doesn’t claim to block P2P traffic, but we weren’t able to torrent with it in our P2P tests.

In any event, there is no kill switch, which protects your real IP address from leaking to third parties if the VPN connection drops.

The service’s privacy-unfriendly logging policy is also cause for concern, and another reason for not using VPN 360 with P2P activities.

Instead of using VPN 360, consider using one of these free VPNs for torrenting, instead.

Bypassing Web Censorship

Lacks the tools required to work in China

How is this calculated?

Our remote-access server in Shanghai, China routinely tests if a VPN can beat restrictions and access a free, open internet. Obfuscation technologies and nearby servers are also a contributing factor.

This rating does not directly contribute to the Overall Rating, but instead makes up a portion of the Security & Features rating.

VPN 360 won't work in China, and it's unlikely to work in other censored regions. It doesn't include any obfuscation technology, which makes it super easy to for governments to identify and block.

Ranked #36 out of 56 VPNs for Bypassing Web Censorship

It’s unlikely that VPN 360 will work reliably in China.

There’s no obfuscation tools to mask VPN traffic, and so it would likely get blocked by the Great Firewall.

If you’re traveling to China you’ll have to get a VPN that’s designed for beating the censors, and the most effective will cost you.

ExpressVPN is one of the most reliable VPNs for China.

We don’t recommend VPN 360 for other high-censorship countries either due to the lack of server location choice and missing VPN kill switch.

Security & Technical Features

Lack of transparency about encryption

How is this calculated?

Top-rated VPNs offer OpenVPN or WireGuard protocols, AES-256 encryption, and a functional kill switch. We also consider additional security features and the global spread of VPN servers.

While the iOS app is ok, VPN 360 doesn't publish any information about its encryption and VPN protocols on its Android app. Both apps also lack a necessary kill switch.

Ranked #53 out of 56 VPNs for Security & Technical Features

ProtocolsAvailable in VPN 360
EncryptionAvailable in VPN 360
SecurityAvailable in VPN 360
DNS Leak BlockingNo
First-party DNSNo
IPv6 Leak BlockingNo
Supports TCP Port 443No
VPN Kill SwitchNo
WebRTC Leak BlockingNo
Advanced FeaturesAvailable in VPN 360
Ad BlockerNo
Dedicated IPNo
Double VPNNo
Smart DNSNo
Static IPNo
Split TunnelingNo
Tor over VPN ServerNo
Tracker BlockerNo

VPN 360 doesn’t clearly state which VPN protocols and ciphers it uses to encrypt users’ internet traffic.

While the iOS app does give users an option to connect through IKEv2 – a safe, secure, and fast protocol – there isn’t any information readily available about the Android app.

The iOS app also comes with ‘Auto mode’, ‘Stay connected mode’, and ‘Fast mode’ next to the IKEv2 connection option. There is no contextual information given about these modes and whether they use a different protocol or not.

Screenshot of VPN360 connections modes in iOS app

There’s also no information given about the type of encryption ciphers VPN 360 uses.

On top of the lack of transparency about the technology behind VPN 360 the apps don’t come with a VPN kill switch.

We consider a kill switch to be essential – it protects your private data in the event of a sudden VPN disconnect.

Thankfully we didn’t experience any IP, DNS, or WebRTC leaks during our tests:

Screenshot of VPN360 leak test results

We test from the UK and connected to VPN360’s free US server.

Device & OS Compatibility

Simple VPN apps for mobile devices only

How is this rated?

A quality VPN should maintain functional, fully-featured applications and extensions for as many platforms and devices as possible.

This does not directly contribute to the Overall Rating, but instead makes up a portion of the Ease of Use rating.

You can access VPN 360 on either Android or iOS. It doesn’t have apps for desktop or other platforms.


  1. iOS
  2. Android

VPN 360 is a mobile-only VPN with custom apps for Android and iOS.

There’s no way to use it on Windows, macOS, or Linux computers.

And forget about installing the VPN on your router.

Ease of Use

Easy to use but too many annoying in-app pop-ups

How is this calculated?

This rating mainly consists of the intuitiveness of setup and everyday use.

Device or platform compatibility and customization options are also a factor.

VPN 360's apps are very limited. They are easy to use, but lack advanced functionality or customization options. They also include some very annoying pop-up adverts.

Ranked #48 out of 56 VPNs for Ease of Use

How to Install & Set Up VPN 360

It doesn’t take much technical knowhow to install and use VPN 360’s custom VPN apps for Android and iOS.

All you need to do is download them from the relevant app store, tap through a couple of installation prompts, and click the connect button in the center of the app.

There is a server location list within the app but there’s no point looking at it as free users only have access to the United States server.

The iOS app comes with some minimal settings (VPN protocol selection), while the Android app has none at all.

Aside from the lack of security features our biggest frustration with the VPN 360 apps is the constant pop-up ads. They’re intrusive and disruptive.

The ‘Fast mode (beta) connection mode for iOS didn’t work for us either.

Customer Support

No website, fairly quick email replies

How is this calculated?

This rating is based on our assessment of each VPN’s:

  • Email support
  • Live chat support
  • Online resources

Not every VPN offers all of these, and they often vary in quality and response time.

While VPN 360 lacks a website, we did get a response when we contacted the support email on the Google App Store. This is the baseline of what we would expect from a VPN, but at least it makes it.

Ranked #45 out of 56 VPNs for Customer Support

Customer SupportAvailable in VPN 360
24/7 Live Chat SupportNo
24/7 Email SupportNo
Live Chat SupportNo
Email Support via Online FormNo
Tutorial VideosNo
Online ResourcesNo

There’s no official website for VPN 360, nor are there any FAQs or troubleshooting tips on the Google Play Store or iOS App Store entries.

It’s a given that VPN 360 doesn’t have live chat support, but there is a support email provided.

While we didn’t have much hope for a response to our questions we were surprised to receive one after just an hour or so.

The VPN 360 email support team answered most of our questions comprehensively, but it’d be better for there to be a dedicated website with a support page to save users the hassle of getting in touch over simple queries.

The Bottom Line

Do We Recommend VPN 360?

No. The huge differences between its two apps, the inadequate security features, and lack of a website mean we cannot recommend VPN 360.

There are far safer and more transparent VPNs available.

Alternatives to VPN 360

Proton VPN logo

Proton VPN Free


If you’re after a free VPN you can use for extended periods of time Proton VPN is a great choice - there’s no VPN data cap. Proton VPN is really safe and secure, and the speeds aren’t bad either. Read Proton VPN Free review

TunnelBear VPN logo



While TunnelBear does limit users to just 500MB per month it comes with 23 free VPN server locations. That’s ideal if you need occasional access to restricted websites. Read TunnelBear review

User Feedback for VPN 360

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