Disclosure: Top10VPN is editorially independent. We may earn commissions if you buy a VPN through links on our site.

X-VPN Review

(1 User reviews)
X-VPN screenshot
Simon Migliano Head of Research at Top10VPN

Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

Ask Simon about X-VPN

Our Verdict

X-VPN is a decent option for unblocking Netflix, with fast speeds on nearby servers. The VPN also has an extensive server network and it’s easy to install and use, but this comes at the cost of security. X-VPN’s weak encryption, invasive logging policy, and lack of kill switch mean we do not recommend it for online privacy.

Overall Rating: 7.0/10

For this X-VPN review, we put X-VPN’s apps through our intensive testing process to find out if the service really works, and to answer questions like these:

  • Is X-VPN safe to use?
  • Does it work with Netflix?
  • How much does X-VPN cost?
  • Is torrenting permitted?
  • How fast is X-VPN?

Read our detailed review of the free version of X-VPN here.

X-VPN Pros & Cons


  1. Fast speeds on nearby VPN servers
  2. Works with Netflix
  3. Over 5,000 VPN servers in 52 countries
  4. Easy to set up and use
  1. No VPN kill switch for desktop
  2. WebRTC leaks on Chrome & Firefox extension
  3. Unclear torrenting policy
  4. Fairly extensive logging policy
  5. Lack of information about proprietary protocols

X-VPN Key Data

Data CapSpeedLogging PolicyData LeaksJurisdictionServersIP AddressesCountriesUS NetflixTorrentingWorks in ChinaSupportCheapest PriceOfficial Website
Some User LogsSome User Logs
Hong KongHong Kong
Live ChatLive Chat
$5.99/mo over 12 monthsFree

X-VPN Category Ratings

We test and review every VPN in eight key areas. Here’s how X-VPN performs in each category:

  • Privacy & Logging Policy: 7.0/10
  • Encryption & Security: 7.0/10
  • Speed & Reliability: 6.7/10
  • Streaming & Torrenting: 8.0/10
  • Bypassing Censorship: 4.0/10
  • Ease of Use: 8.3/10
  • Customer Support: 5.0/10
  • Price & Value for Money: 6.0/10

To learn more about our methodology, read our full VPN testing process.

Who is X-VPN?

About & Logging

X-VPN is owned by Free Connected Limited, which was incorporated in July 2017 and is based in Hong Kong.

The Free Connected Limited website states that Free Connected Limited believes in “equal and fair access” to an internet “built on privacy, security, and transparency.”

From a data retention point of view, Hong Kong is a privacy-friendly VPN jurisdiction. It’s not part of the Five Eyes intelligence-sharing alliance either.

However, our free VPN ownership investigation revealed that X-VPN does have links to mainland China, which is a privacy concern.

Jin Li, the company’s director, and Chengdu Zhuozhuo Technology Co, the sole shareholder, are based in the Sichuan province of China.

X-VPN also says it will not disclose your information “unless in response to law enforcement requests when the Service is being used contrary to these Terms and applicable laws.”

We’ll now review X-VPN’s logging policy to see how much of a privacy concern this is.

Logging Policy

Privacy & Logging Policy Rating: 7.0/10

X-VPN’s logging policy is clear and transparent but it does collect quite a lot of user data including:

  • Chosen VPN server
  • VPN connection timestamp (date and time)
  • Choice of VPN protocol
  • Network type
  • Server CPU load and bandwidth

These logs are stored for 96 hours before being erased and are collected for troubleshooting and VPN service optimization.

When you open the app, X-VPN also logs:

  • Device information
  • App version
  • Data usage
  • City-level location

This information is used to help X-VPN with product development, and can be deleted upon request.

X-VPN also collects anonymous aggregated data of the sites visited via its servers, however none of these can be attributed to a specific user.

Most importantly X-VPN doesn’t store user IP addresses.

This logging policy should satisfy most users, but read our Private Internet Access review for a top-rated no-logs VPN.

Fast on same-country connections, disappointing over distance

Speed & Reliability

Speed & Reliability Rating: 6.7/10

Before we reveal how well X-VPN performed in our speed tests you should know that the service doesn’t use standard VPN protocols like OpenVPN, which we usually use for our tests.

Because of that it’s not fair to compare speeds like-for-like with other VPNs we’ve reviewed.

X-VPN employs a proprietary protocol named ‘Protocol-X’, but confusingly this isn’t the terminology used within the VPN apps, where you’ll find protocols labeled ‘Protocol A’ through to ‘Protocol I’.

Screenshot of X-VPN's protocol options

For these speed tests we used protocol H, which claims to provide the highest level of security and the fastest speeds of all the protocols on offer.

Despite selecting the fastest protocol available X-VPN’s speeds were fairly mediocre.

The VPN performed well with speedy downloads and low ping times when we connected to nearby servers, losing about 15% of our normal internet download speeds. However, it was slow on longer distance connections, such as the UK to the US and beyond.

Local Speed Test Results

Before using X-VPN:

  1. Download93Mbps
  2. Upload99Mbps
  3. Ping6ms

When connected to X-VPN:

  1. Download79Mbps
  2. Upload44Mbps
  3. Ping6ms

Download speed without X-VPN: 92.88Mbps
Download speed with X-VPN: 79.15Mbps
Our download speed loss when X-VPN is running: 15%

Even on UK-to-UK connections, you can see that upload speeds take quite a hit. The situation is much worse over long-distance connections:

  • USA: 22Mbps (download) & 5Mbps (upload)
  • Netherlands: 81Mbps (download) & 44Mbps (upload)
  • Singapore: 29Mbps (download) & 4Mbps (upload)
  • Australia: 12Mbps (download) & 2Mbps (upload)

As long as you connect to servers close to your physical location, X-VPN should be fast enough for most online activities including HD streaming, torrenting, and gaming.

Over 5,000 VPN servers in 52 countries

Server Locations

Globe with a blue flag
Image of a city landscape
Image of a pink marker
5,000+IP Addresses

X-VPN’s server network is one of the biggest in the market with over 5,000 individual servers – these are a mixture of bare metal servers and rented virtual servers. The network covers 52 countries, which is about average.

Screenshot of X-VPN's server locations list

The network covers popular locations like Australia, Canada, the UK, and the US, as well as plenty in Asia-Pacific.

There’s an Egypt server, which is handy for those in North Africa, but there are no other locations on the continent. It’s the same for South and Central America with only Brazil representing the huge area.

Thankfully, you can drill down to city level in several countries, which is not only great for optimizing performance but also for accessing state or city-specific content:

  • Australia (2)
  • Canada (2)
  • France (2)
  • Germany (2)
  • India (3)
  • US (18)

However, we did experience a few misconfigured servers during our testing.

For example, when we connected to the Germany server a leak test showed that the VPN actually connected to a US server.

Screenshot of X-VPN app connected to Germany server in front of leak test results showing a US IP address

We contacted X-VPN about this and a customer support agent told us “Sometimes it happens. Sorry for your inconvenience.”

This is clearly a huge drawback – if you want to access German content, you won’t be able to with a US IP address.

X-VPN’s casual approach to this issue is also concerning. We expect better from a well-established VPN service.

Surprisingly good for streaming, not so much for torrenting

Streaming & Torrenting

Streaming & Torrenting Rating: 8.0/10

X-VPN comes with servers optimized for streaming popular services like Netflix and BBC iPlayer.

Just select one of the servers from the ‘Streaming’ tab within the app and you’ll be able to watch all your favorite shows immediately.

It’s very surprising that X-VPN is still able to stream US Netflix and BBC iPlayer, especially the latter. Many VPN services struggle to access the BBC’s video platform.


While X-VPN is a good choice for streaming fans, it’s not ideal for torrenters.

There’s no kill switch for desktop and X-VPN’s upload speeds aren’t ideal for P2P activities.

Also, there’s no mention of torrenting on the website.

When we contacted X-VPN a member of the team said that P2P traffic is only permitted on some servers but didn’t tell us which ones those were.

Take a look at these VPNs for torrenting instead.

Bad choice for China


Bypassing Censorship Rating: 4.0/10

A member of X-VPN’s customer support informed us that the company doesn’t support service in China due to “related policies.”

So, if you’re looking to bypass the Great Firewall X-VPN won’t worktry these VPNs for China instead.

X-VPN’s proprietary protocol does offer a couple of configurations geared towards bypassing censorship, so it could be a viable option for use in other high-censorship countries, such as Turkey and Russia.

However, there are speedier and more reliable VPN services available for high censorship countries, like NordVPN.

Simple custom VPN apps for wide range of devices

Platforms & Devices


  1. Windows Logo
  2. Mac Logo
  3. iOS Logo
  4. Android Logo
  5. Linux Logo

X-VPN has custom apps for:

  • Microsoft Windows
  • Apple MacOS
  • iOS
  • Android
  • Linux

You can use X-VPN on up to five devices at any time using just one account.

Games Consoles & Streaming Devices

  1. AppleTV Logo
  2. Amazon Fire TV Logo
    Amazon Fire TV
  3. Chromecast Logo
  4. Nintendo Logo
  5. PlayStation Logo
  6. Roku Logo
  7. Xbox Logo

X-VPN provides a VPN solution for streaming devices and games consoles via router configuration.

This is only an option for specific types of routers, though, so be sure to check if yours is compatible before you take out a subscription.

There are setup guides for Asus and TP-Link routers on the X-VPN website if you need help.

However, you can only use four VPN server locations on router:

  • US-Dallas
  • Hong Kong
  • United Kingdom
  • US-Netflix

There’s a simpler solution for Amazon Fire TV Stick users, though. X-VPN has a custom app that can be downloaded straight from the Amazon app store.

Browser Extensions

  1. Chrome Logo

There’s a browser extension for Google Chrome, but we wouldn’t recommend using it.

Not only did it connect us to the wrong country – we selected the US and it gave us a Canadian IP address – but it also leaked our IP address through WebRTC.

Screenshot of X-VPN leak test result showing WebRTC leaks

You can see our true IP address in the WebRTC section of the leak test.

WebRTC leaks are a browser issue which expose your true IP address, and usually browser extensions block these leaks, but X-VPN has failed to do so.

This puts your privacy at risk.

No VPN kill switch for desktop, and no transparency over protocols

Encryption & Security

  1. Proprietary
  1. AES-256
  1. DNS Leak Blocking
  2. First-party DNS
  3. VPN Kill Switch
Advanced features
  1. Split Tunneling

Encryption & Security Rating: 7.0/10

X-VPN doesn’t offer a sufficient level of security.

Firstly, it uses proprietary protocols rather than the standard ones – these are labeled from A to I and, according to X-VPN’s website, vary in speed and security levels.

While X-VPN claims its proprietary technology is better than the standard protocols, there’s no way to know this for sure because the company doesn’t publish any technical details about it.

Until we know more details about the technology, we’d rather stick with VPN services that use standard protocols like OpenVPN, which is open-source and has been through thorough testing.

Here’s what X-VPN has to say about its proprietary protocol, named ‘X’:

“Our self-developed protocol X is proven to be highly effective in unblocking heavily restricted/censored networks thanks to its camouflage mechanics which disguises [sic] the data communication patterns.

“While we primarily focusing on circumvent performances of the protocol X [sic], we also implemented multiple unparalleled encryptions & authentication algorithms to ensure its security.”

According to X-VPN’s website, the service uses AES-256 cipher to encrypt traffic at least, which is considered very secure.

More worrying is the lack of VPN kill switch for the desktop apps.

A kill switch ensures your personal data remains protected in the event of a sudden VPN disconnection. Thankfully, these are available for Android and iOS.

There’s also a split tunneling feature called Application control, which allows you to choose which apps go through the VPN tunnel, but that’s about it for configurable options.

Even then, there’s a pop-up warning Windows users that the application control may lead to connection issues.

On the plus side, the main VPN apps didn’t leak during our IP, DNS, and WebRTC leak tests:

Screenshot of X-VPN's leak test results

Here are the leak test results when we connected to X-VPN’s Canada server. We test from the UK.

However, as we’ve discussed above, the Chrome extension doesn’t protect against WebRTC leaks.

Simple set up but lacks customization

Ease of Use

How to Install & Set Up X-VPN

Ease of Use Rating: 8.3/10

X-VPN is really easy to use, at the expense of configurability.

There aren’t many settings to play around with, particularly on desktop which doesn’t even have a VPN kill switch.

All you need to do is download the custom app for your device from X-VPN’s website, run through some installation prompts, select a server location, and connect.

You can choose to route certain app traffic outside the VPN tunnel using the Application control but that’s about it.

The main screen is very sparse – it displays the server you’re connected to but no other information like your new IP address is supplied.

The most complicated part of the apps is the protocol options. X-VPN doesn’t use standard VPN protocols and labels them from Protocol A to Protocol I.

While the desktop apps give some context about the security and performance of the various protocols, the mobile apps don’t, leaving users in the dark.

Browser Extensions

Screenshot of X-VPN's Chrome browser extension

It takes no time to set up X-VPN’s browser extension for Google Chrome.

All you need to do is add it to your browser from the Chrome Web Store and log in. There aren’t any settings, so just choose and server and click the connect button.

We experienced WebRTC leaks while using the extension, though, so we advise against downloading it.

Disappointing and unreliable

Customer Support

Live chat SupportYes

Customer Support Rating: 5.0/10

X-VPN does offer live chat support but it’s not at all reliable.

We were told that live chat is available Monday to Saturday but even within those days we were left waiting hours for a response on occasion.

When an agent did eventually answer they lacked technical knowledge and asked us to send an email with our questions for the manager.

It took a couple of days for the manager to reply, and they still didn’t answer all of our questions.

X-VPN’s online resources are particularly bad.

Aside from the poor layout and lack of search feature, X-VPN’s Help Center lacks in-depth guides.

There are a few basic setup articles and some general FAQs, but it lacks troubleshooting and technical resources.

There seems to be quite a lot of information on the website that conflicts with what customer support told us, too. It’s in desperate need of an update.

Not worth the price


Price & Value for Money Rating: 6.0/10

X-VPN is fairly pricey, particularly because it doesn’t provide any long-term plans to bring the monthly price down.

There’s a one-month plan for $11.99 or a yearly plan for $5.99 a month.

There are far better VPN services available for less money. Check out the best cheap VPNs here.

  1. Monthly


    Billed $11.99 every month
  2. 12 months


    Billed $71.88 every 12 months
    Save 50%

All plans have 7-day money-back guarantee

Payment & Refund Options

Credit CardYes

There’s a seven-day money-back guarantee in case you change your mind.

Just get in touch with live chat support to request a refund. The agent may ask you the reason for canceling the service but they will issue a refund within that time period whatever the reason.

X-VPN accepts the standard payment methods like credit card and debit card, as well as PayPal.

You can also pay with cryptocurrencies through CoinPayments for more privacy, as well as via gift card.

Do We Recommend X-VPN?

The Bottom Line

Not at the moment. X-VPN is simple to use but it compromises on security and privacy. It’s not particularly cheap for a VPN of this standard, either.

You can watch shows on Netflix and other popular streaming platforms but the lack of transparency about the proprietary protocols, mediocre speeds, and missing kill switch for desktop are less than ideal.

Alternatives to X-VPN



CyberGhost is one of the cheapest VPNs on the market and it’s great for streaming and torrenting. CyberGhost also maintains a no-logs policy and comes with all the security essentials you need. Read CyberGhost review

The new ExpressVPN logo


A little more expensive than X-VPN, ExpressVPN offers a much better package. It’s compatible with loads of devices, uses the most secure encryption and technology, and it works in China. Read ExpressVPN review

About the Author

  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

User Feedback for X-VPN