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Does Surfshark Work with Netflix?

Simon Migliano Head of Research at Top10VPN

Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

Our Verdict

Surfshark works very well with Netflix. It unblocks 31 Netflix regions, including Netflix US, at high speed. The VPN is affordable, with a Smart DNS tool for added device compatibility. In short, we recommend using Surfshark to stream Netflix.

illustration of a man filling in the final piece of a Netflix puzzle with a piece branded with the Surfshark VPN logo

October 2021 Update:

Surfshark is currently not working with Netflix in any location. Instead, we recommend you try ExpressVPN. ExpressVPN still works with Netflix in the US, the UK, and Canada.

The movies and TV shows available on Netflix change according to your where you’re located. For instance, subscribers in the US can watch Breaking Bad, but those in Australia cannot.

Therefore, many people use a virtual private network (VPN) to bypass these geo-restrictions and maximize their Netflix subscription.

A VPN hides your IP address to make you appear from a different location. It does this by routing your internet traffic through a remote, private server based in a country of your choosing.

Sadly, since Netflix started blocking access to VPN and proxy users, it has become much harder to find a VPN service that reliably works with Netflix.

In this guide, we’ll reveal how good Surfshark is at streaming Netflix. We also share troubleshooting tips if Surfshark VPN isn’t working with Netflix.

Surfshark VPN Not Working with Netflix?

Netflix is constantly finding new ways to block VPNs in an effort to prevent people from viewing certain content.

While Netflix feels obliged to do this because of its licensing agreements with production studios, viewers are the ones left suffering the inconvenience.

Surfshark is currently one of only a few VPNs that works well with Netflix, but on occasion you may come across the painfully familiar Netflix proxy error.

Netflix proxy error

Netflix’s “Streaming Error” message.

“Oops, something went wrong… Streaming Error. You seem to be using an unblocker or proxy. Please turn off any of these services and try again.”

Here are some easy workarounds to help you bypass the Netflix proxy error (also known by error code m7111-5059).

1. Use a different VPN server

Netflix blocks VPN servers by blacklisting the IP addresses that belong to them. While VPN services regularly launch new servers and refresh their old IP addresses, they’re not always able to keep up.

Luckily, Netflix is usually only able to blacklist a handful of servers at a time. Therefore, the first thing you can try is simply reconnecting to a different server in the same location. It’ll have a new, unique IP address, that may not be blocked by Netflix (yet).

You may need to try several different servers before you unblock the library you’re looking for. However, Surfshark’s large 3,200-strong server network means you should be able to find one that works on most occasions.

EXPERT TIP: Alternatively, you could use uNoGS to identify another country where Netflix hosts the content you’re after, and connect to a VPN server there.

2. Use a different encryption protocol

If you can access your Netflix library, but the content is stuck on the loading screen, you may need to change the encryption protocol. To switch to a different protocol:

  1. Go to the Settings page in the Surfshark app
  2. Click or tap the Advanced tab
  3. Ensure the protocol is set to OpenVPN/UDP or WireGuard
  4. Restart Netflix

3. Contact the customer support team

The Surfshark customer support team is on-hand 24/7 to help with any difficulties, including the m7111-5059 error. We’ve always found them very responsive and helpful in our years of testing.

If you can’t find the answers you need in Surfshark’s online resources, contact support via email or via live chat.

Is Surfshark Good for Netflix?

Surfshark's app for Amazon Fire TV, which can be used to unblock Netflix

Surfshark is an extremely good VPN for streaming Netflix.

We put the VPN through our exhaustive test process, and it performed very well.

Surfshark consistently unblocks 31 Netflix regions with quick speeds and minimal buffering.

The VPN service is great for streaming on a range of devices too. This includes an impressive Firestick app to easily watch region-restricted movies on your TV.

The section below takes a detailed look at what makes Surfshark so good for Netflix.

Alternatively, skip to our section on how to set up Surfshark for streaming, or check out these workarounds if you’re still seeing the Netflix proxy error.

Unlocks 31 Netflix Libraries

Surfshark unblocks Netflix in 31 regions, including:

  • Australia
  • Brazil
  • Canada
  • France
  • Germany
  • India
  • Italy
  • Japan
  • Netherlands
  • Norway
  • Singapore
  • South Korea
  • Turkey
  • United Kingdom
  • United States

Being able to access the US Netflix library is a huge advantage if you don’t live in the US, since it has the biggest content catalog.

Movie buffs will also be happy to access the Canadian library, which has the most movies available.

Other VPN services can stream more Netflix regions (e.g. Windscribe (42) or PrivateVPN (32)), but the fact Surfshark works with the US, UK, Japanese, and Canadian libraries should be enough for most users. Very few titles are exclusively available outside these countries.

In addition, Surfshark unblocks other content platforms, including Amazon Prime Video, Disney+, Hulu, Sky, and HBO Max.

The VPN’s UK servers also work with BBC iPlayer, one of the hardest streaming services to unblock.

Watch US Netflix from Anywhere

Not only can you access American Netflix via Surfshark’s US VPN servers, the VPN also lets you stream US movies and TV shows from any server location that isn’t streaming-enabled.

Simply connect to a country that isn’t listed above and you’ll be able to stream US content.

We love this feature because it allows users who don’t live near to the US to enjoy American Netflix content without sacrificing internet speed. You get the speed benefit of a local VPN connection, while accessing the most desirable Netflix region.

Fast Enough Speeds for Buffer-Free Streaming

When you change IP address by connecting to a VPN server, your internet traffic has to make a longer round trip. This means a VPN connection will almost always be slower than connecting directly.

If your service’s speed isn’t fast enough, you’ll be restricted to low-quality video with a lot of buffering.

Netflix recommends the following minimum speeds:

  • >3Mbps for standard-definition (480p) content
  • >5Mbps for high-definition (1080p) content
  • >25Mbps for ultra-high-definition (2160p / 4K) content

Thankfully, Surfshark offers strong speeds on both local and international connections. It’s not the quickest VPN around, but it’s fast enough to stream Netflix videos in high-quality and with minimal buffering.

Our tests showed just a 10% drop in download speeds when using the WireGuard protocol to connect to a nearby server in the UK. We measured speeds of 90Mbps which is more than enough to stream Netflix in 4K.

Surfshark’s speeds are also impressive on international connections, which is important if you want to unblock movies and TV shows in countries far away. We recorded an average download speed loss of 44% and an average download speed of 56Mbps when connecting to US servers from the UK.

The VPN also performs reasonably well on other global connections:

Country Avg. Download Speed Avg. Speed Loss
Australia 47Mbps 53%
Canada 42Mbps 58%
Germany 76Mbps 24%

The above speeds were recorded using our 100Mbps fibre broadband.

Surfshark’s large server network of 3,200 servers in 65 countries helps it to maintain good connection speeds by reducing server congestion and improving the distance between you and your local VPN server.

Elite-Level Encryption & Security

Surfshark protects your data with the safest encryption technologies on the market. It uses the military-grade AES-256 cipher to secure your traffic and lets you choose between a selection of great VPN protocols, including OpenVPN and WireGuard.

In addition, the VPN comes with effective IP, DNS, and WebRTC leak blocking tools, as well as a VPN kill switch that cuts your internet connection if the VPN ever stops working for a moment. Clearly, these tools are working well as we found no evidence of data leaks when we put Surfshark to the test.

Not only will Surfshark’s security suite keep you private and safe online, it’ll also help you beat Netflix’s geo-blockers. The obfuscation technology used by Surfshark makes VPN traffic look the same as regular HTTPS traffic, which makes it much harder for Netflix to identify you as a VPN user.

Obfuscation is applied automatically whenever you connect to a Surfshark server through the OpenVPN protocol. However, if necessary, you can change the connection protocol in the app’s Settings menu.

Simply open up Settings, select Advanced, and then choose your preferred protocol.

Compatible With a Wide Range of Devices

Surfshark lets you stream Netflix on all major desktop and mobile operating systems including MacOS, Windows, Android, and iOS.

You can also use its Chrome or Firefox extensions if you prefer streaming video content in a browser.

Surfshark is also one of the best VPNs for streaming on your TV. Its dedicated Fire TV Stick app is very easy-to-use and well-optimized for bigger screens.

Simply download the app from the Fire TV app store and use it to change your geographic region on a number of streaming platforms, including Hulu, HBO and YouTube.

Smart DNS and Trust DNS

Surfshark's Smart DNS activation section

Unlike many rival VPNs, you can easily use Surfshark on Apple TV, PS4 and other devices that don’t support native VPN applications.

To do this, it uses a SmartDNS (or Trust DNS) feature that works by rerouting your DNS requests rather than hiding your IP address.

Smart DNS won’t encrypt your traffic in the way a full VPN does so you should be careful when using it. But for spoofing your location and unblocking Netflix on Smart TVs and games consoles, it’s a great additional tool to have.

You can find full instructions for using Smart DNS on the Surfshark website.

Budget-friendly VPN With a 7-day Free Trial

Surfshark is among the cheapest premium-quality VPNs around.

The VPN costs as little as $2.49 a month, if you’re willing to pay for two years up front. That’s considerably cheaper than our top-rated VPN, ExpressVPN, which costs $6.67 a month.

If want to try before you buy, Surfshark offers an unrestricted week-long trial period.

There’s also a 30-day refund period, meaning you can essentially stream with Surfshark entirely risk-free for up to five weeks.


Surfshark is an excellent VPN for Netflix and is great value for money, too. Read our Surfshark review for more information.

How to Use Surfshark for Netflix

To use Surfshark VPN to watch Netflix:

  1. Register for a Surfshark account. Choose the two-year subscription plan for the best value for money. You can also test out the VPN with a seven-day free trial.
  2. Download the VPN software onto your device. We always recommend choosing the dedicated app from the associated official app store if you have the option.
  3. Decide which region’s Netflix content library you want to access. uNogs is a great resource for seeing where movies and TV shows are available.
  4. Connect to a VPN server in that location. Use the ‘Locations’ tab in the app to find your chosen country.
  5. Once connected, open your Netflix app or website and your desired Netflix library should appear. Now, just choose a show or movie, and start watching.

One Netflix subscription is enough to unblock movies and TV shows in all 31 regions Surfshark unblocks.

If you connect to a VPN server that doesn’t support streaming, the service will also automatically redirect you to the US Netflix library.

If you run into any problems, like Netflix error m7111-5059, consult our workarounds below.

About the Author

  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio