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FastestVPN Review

Screenshot of FastestVPN app in computer template

Callum Tennent oversees how we test and review VPN services. He's a member of the IAPP, and his VPN advice has featured in Forbes and the Internet Society.

Fact-checked by Simon MiglianoAdditional Testing by David Hughes

Our Verdict

7.7/10
How is this calculated?

We calculate the VPN service’s Overall Rating by combining the ratings of several testing categories. Each category is weighted as follows:

  • Privacy & Logging Policy: 20%
  • Speed: 20%
  • Security & Technical Features: 15%
  • Streaming: 15%
  • Ease of Use: 10%
  • Torrenting: 5%
  • Server Locations: 5%
  • Bypassing Web Censorship: 5%
  • Customer Support: 5%

Learn more by reading our VPN testing and review methodology.

FastestVPN is good for VPN newcomers and excellent for streaming. Thanks to its lifetime deal, it’s one of the best value for money VPNs around, and it recently added WireGuard to its suite of protocols. But it's still in need of improvement: its apps leak DNS requests and the kill switch doesn't work. FastestVPN is flawed, but a cheap option for reliable streaming.

Ranked #18 out of 65 VPNs

FastestVPN Category Ratings

  • 9.5/10
  • 5.3/10
  • 8.5/10
  • 8.9/10
  • 8.1/10
  • 4.0/10
  • 6.0/10
  • 6.0/10
  • 9.0/10
  • 9.9/10

FastestVPN Pros & Cons

  • Lifetime subscription bargain
  • Private logging policy
  • Excellent for global streaming
  • Fast live-chat support
  • Unrestricted torrenting
  • Servers in 51 countries

  • Leaks DNS requests
  • Connection failures & bugs
  • Complicated router setup
  • Fire TV Stick requires manual setup
  • Kill switch has security flaws

Why Trust Us?

We’re fully independent and have been reviewing VPNs since 2016. Our ratings are based on our own testing results and are unaffected by financial incentives. Learn who we are and how we test VPNs.

FastestVPN has two main strengths: streaming and privacy. It has an audited privacy policy and excels at unblocking streaming sites across the globe, including geo-blocked sports on DAZN, British TV on Channel 4 and BBC iPlayer, and content from 5 Netflix libraries, including the US one.

It is one of the best value VPNs on the market due to a special $40.00 lifetime subscription offer. FastestVPN comes with good live chat support and there are zero restrictions on torrenting.

But FastestVPN is limited by a small server network, some functionality issues, and a short refund period. It has some way to go before it can challenge the very best VPNs.

FastestVPN Key Data

Data CapUnlimited
Download Speed95Mbps
Logging PolicyNo Logs
Data LeaksNo
JurisdictionCayman Islands (Privacy Haven)
Servers800
IP Addresses800+
Countries with Servers51
US NetflixYes
TorrentingUnlimited
Simultaneous Connections10
Works In ChinaNo
SupportLive Chat Support
Cheapest Price$40.00 over lifetime
Money-Back Guarantee30-day Money-Back Guarantee
Official WebsiteFastestVPN.com

Privacy & Logging Policy

FastestVPN's Privacy Policy Is Audited & Verified

8.5/10
How is this calculated?

We analyze and dissect the VPN service’s logging and privacy policy. A VPN should never log and store:

  • Your real IP address
  • Connection timestamps
  • DNS requests

Headquarters outside of 14 Eyes or EU jurisdictions are also preferable.

FastestVPN logs almost no data at all: just the email address you used to register and the last time you connected to a server. This is deleted once you deactivate your account. It’s based in the Cayman Islands, which is a privacy haven, and there’s no scandals or controversy surrounding the company. We love that it recently underwent a third-party audit of its logging policy, which has really improved our trust in it as a service.

Ranked #19 out of 65 VPNs for Privacy & Logging Policy

Here you can see a summary of everything FastestVPN logs:

Data TypeLogged by FastestVPN
Account InformationYes
Browsing ActivityNo
Date of Last ConnectionYes
Device InformationNo
DNS QueriesNo
Individual Bandwidth UsageNo
Individual Connection TimestampsNo
ISPNo
Number of Simultaneous ConnectionsNo
Originating IP AddressNo
VPN Server IPNo
VPN Server LocationNo

You can read FastestVPN’s full privacy policy on its website.

FastestVPN does a very good job of clarifying exactly what user information it collects and stores. The fact it recently commissioned and passed a logging audit from independent firm Altius IT goes a long way to improve trust, too.

Cayman Islands Jurisdiction

FastestVPN is incorporated in the Cayman Islands, which is a safe-haven for privacy.

There are no mandatory data retention laws like in the EU’s Data Retention Directive, and it has no association with anti-privacy intelligence-sharing alliances like the Five Eyes. It has also enacted its own Data Protection Law.

FastestVPN Ownership Is Not Very Transparent

FastestVPN could build trust with us, and other users, by publishing regular transparency reports, detailing any law enforcement requests it has received. This is quite common in the industry.

We’d also like more transparency about the company behind FastestVPN. There is almost no information provided. The website only informs readers that it was founded by “a team of dedicated IT specialists.”

This isn’t surprising from a privacy company, but we also like to know the corporate structure behind VPN services to make sure they’re trustworthy.

When we asked FastestVPN, we were told:

“We would like to tell you that we are located at the Grand Pavilion Commercial Center, West Bay Road, Cayman Islands. Our Marketing and Support teams are located in Dallas, Texas. The brand is owned by Fast Technologies Ltd.”

There is hardly any public information available about Fast Technologies Ltd. All we could find out is that it was founded by Pakistani businessman Azneem Bilwani in 2017. Bilwani was the chairman of the Intermarket Group, a manufacturing firm, until 2021.

Streaming

Streams US Netflix, BBC iPlayer & More

9.5/10
How is this calculated?

This rating is calculated by how many different streaming services and regional content libraries the VPN can unblock, and how consistently it can access them.

We test access to Netflix, Disney+, Max, Amazon Prime Video, BBC iPlayer, and many more platforms on a weekly basis.

FastestVPN comes with a number of streaming-optimized servers that work to unblock 5 Netflix libraries, including US Netflix, and other streaming sites across the globe. This includes HBO Max, Hulu, BBC iPlayer, and DAZN Canada. It’s a highlight for US, Canada, UK, and India streaming. Only its Italy streaming server doesn’t work.

Ranked #7 out of 65 VPNs for Streaming

Here’s a list of popular streaming services that FastestVPN currently unblocks:

Streaming PlatformWorks with FastestVPN
Amazon Prime VideoYes
BBC iPlayerYes
Channel 4Yes
Disney+Yes
Hotstar IndiaYes
HuluYes
ITVXYes
MaxYes
Netflix USYes

FastestVPN comes with a selection of streaming-optimized servers for a number of countries, including the US, Canada, India, Italy, Japan, and the UK. These are all easily accessed by typing ‘Streaming’ into the server search bar.

FastestVPN Streaming Servers

FastestVPN has a large selection of working streaming servers.

It doesn’t specify which streaming services these servers unblock, but we tested them and found that, except for Italy, all work with the listed country’s Netflix library, including reliable access to Netflix Japan – and much more.

You can use FastestVPN to sign up for HBO Max from outside the US and also stream Hulu.

FastestVPN also stands out as a streaming VPN for India. It has four India streaming servers that all work to access Netflix India and Hotstar from outside India.

UK streaming sites are easily accessed. FastestVPN streams Channel 4 (All 4) from the US, as well as BBC iPlayer and ITV Player. You can also stream from the Disney+ Star hub from anywhere, which is a UK and Europe exclusive.

FastestVPN BBC iPlayer Streaming Test

FastestVPN unblocks all major UK streaming services.

Overall, FastestVPN is an excellent VPN for streaming. Italy’s streaming server isn’t working, and a Germany streaming server would go far, but all other servers work to unblock the most popular streaming sites across the globe.

EXPERT ADVICE: You have to use UDP and TCP protocols to access the FastestVPN streaming servers. These are available via Settings > General.

Torrenting

P2P-Friendly but Slow Torrent Speeds

5.3/10
How is this calculated?

This rating is determined by the VPN’s torrenting speeds, the percentage of servers that allow P2P file sharing, the service’s privacy and trustworthiness, and useful settings like port forwarding.

For speed specifically, we calculate the VPN’s average download bitrate using our bespoke torrenting setup.

FastestVPN does allow P2P torrenting activity across its server network and its logging policy is safe, but we experienced some of the slowest torrenting speeds we’ve ever seen when testing FastestVPN, getting just 0.7MiB/s. Slow speeds, an imperfect kill switch, and DNS leaks means you should avoid FastestVPN for file sharing. There’s also no port forwarding or SOCKS5 option.

Ranked #39 out of 65 VPNs for Torrenting

Here’s a summary of how FastestVPN performed in our latest torrenting tests:

Torrenting Attribute Result
Average Download Bitrate 0.28MiB/s
No. of P2P Servers 800
Logging Policy No Logs
Kill Switch Faulty
Port Forwarding No

We don’t recommend FastestVPN for torrenting. Connecting to a local server to test its P2P speeds, we experienced an average bitrate of 0.7MiB/s. These torrent speeds are nowhere near good enough.

FastestVPN Torrenting Test

We tested FastestVPN on qBittorrent

We expect a good torrenting VPN to be closer to 10.0MiB/s, making P2P file sharing quick and easy.

A torrenting VPN should also offer port forwarding and SOCKS5, which are favorite tools of seasoned torrenters. FastestVPN doesn’t have any of these.

We also have security concerns around FastestVPN’s kill switch and leaks. Our kill switch tests show that it doesn’t always block your real IP address, meaning that an internet disconnection could reveal your true location.

Furthermore, we recorded DNS request leaks and IPv6 leaks using FastestVPN on Windows – which is very serious. Definitely do not use FastestVPN to torrent on Windows devices.

It’s a shame as FastestVPN lets you torrent on all of its servers, and its logging policy is more than private enough.

Speed

Fast Local & International Speeds

8.9/10
How is this calculated?

We calculate the VPN’s speed rating using our download speeds, upload speeds, and ping (latency) measurements.

We regularly test the VPN’s local and international speeds using a dedicated 100Mbps internet connection in New York, USA.

FastestVPN is nowhere near as fast as its name suggests, but it does deliver strong speeds across its server network. It’s more reliable for local connections, but international speeds are good, too. FastestVPN is only let down by long-distance US connections, which have high download speed loss, low upload speeds, and high ping.

Ranked #30 out of 65 VPNs for Speed

FastestVPN is more than fast enough for all your internet needs but it’s some way off challenging the fastest VPNs on the market.

We found that our speeds consistently dropped the farther and farther away from our real location the FastestVPN server we connected to was. For example an average download speed on a Canada server of 96Mbps is very impressive, but 80Mbps when connecting to the UK is considerably worse.

All of FastestVPN’s download speeds more than meet our threshold for what we consider a fast VPN, though – it’s FastestVPN’s upload speeds that really disappoint. It consistently produced very poor upload speeds around the world on any server other than the one closest to us.

This might not have a huge impact on your daily usage, but if you game online, make a lot of video calls, or regularly torrent, you may find it affects you.

Server Locations

Physical Network Across 51 Countries

8.1/10
How is this calculated?

The key factor for calculating this rating is the global spread and coverage of the VPN’s server network.

We also consider the total number of servers, the number of city-level servers, and the number of IP addresses available.

FastestVPN has increased the size of it's server network to 800 servers in 51 countries. This is a big improvement, especially since it has added servers in Africa. However, it remains heavily Western-centric – there is only a handful of servers in South America, Africa, and Oceania. We’d like to see city-level choices expanded, too. However, the major countries are covered, and the server infrastructure is physical.

Ranked #22 out of 65 VPNs for Server Locations

Globe with a blue flag
51 Countries
Image of a city landscape
50 Cities
Image of a pink marker
800+ IP Addresses

FastestVPN has servers in the following continents:

Continent Number of Countries
Europe 30
Asia 12
South America 3
North America 3
Africa 2
Oceania 1

FastestVPN has 51 countries to connect to. This is a good number compared to many other VPN services. However, leading VPNs like ExpressVPN offer 106 countries.

We’re pleased that FastestVPN has recently increased its server size, adding more locations in Asia, Europe, and Africa. Like most VPNs, most servers are situated in the West, but Asia is relatively well represented.

Users in Oceania, Africa, and South America might want to consider another VPN with a more expansive server network, like Private Internet Access. FastestVPN has servers in Australia but not New Zealand, and the continent of Africa is only represented by Egypt and South Africa.

The best served nation is the US, which has 11 city-level choices across 11 US states.

The servers available also depend on your protocol choice, as you can see in the video below:

The FastestVPN protocol you choose affects which servers are available.

Physical Server Network

All of FastestVPN’s servers are physical, bare-metal servers, meaning the servers are actually located in the geographical region listed.

In contrast, virtual servers only provide IP addresses from the country without actually being located in that country.

This helps to explain why FastestVPN has so few individual servers, as physical servers are more expensive to establish and operate. The benefit is that these servers are considered to be more secure and more stable.

The exception is FastestVPN’s India servers, which are all virtual in order to avoid India’s new VPN data law that requires VPN services to store user data. We approve of this move.

However, FastestVPN was unwilling to tell us whether it owns all of its servers or rents them, as this is considered “confidential.” Based on this, we’ll assume they’re rented, as many VPNs are loud and proud about owning their infrastructure.

Security & Technical Features

DNS & Kill Switch Leaks

6.0/10
How is this calculated?

A secure VPN must offer OpenVPN or WireGuard protocols, AES-256 encryption, and a working kill switch.

To calculate this rating, we also factor in additional security settings and features.

FastestVPN appears to get the necessities of VPN security right, but it leaks sensitive DNS data and its kill switch doesn't work. Thankfully, AES-256 encryption is employed and OpenVPN protocol is available, while the new industry standard WireGuard was recently added.

Ranked #41 out of 65 VPNs for Security & Technical Features

ProtocolsAvailable in FastestVPN
IKEv2/IPSecYes
L2TP/IPSecYes
OpenVPN (TCP/UDP)Yes
PPTPYes
WireGuardYes
EncryptionAvailable in FastestVPN
AES-128No
AES-192No
AES-256Yes
BlowfishNo
ChaCha20Yes
SecurityAvailable in FastestVPN
Diskless ServersNo
DNS Leak BlockingNo
First-party DNSYes
IPv6 Leak BlockingYes
Supports TCP Port 443No
VPN Kill SwitchYes
WebRTC Leak BlockingNo
Advanced FeaturesAvailable in FastestVPN
Ad BlockerYes
Dedicated IPYes
Double VPNYes
SOCKSNo
Split TunnelingYes
Static IPNo
Tor over VPN ServerYes
Tracker BlockerNo

FastestVPN is comes with the essentials for internet security, but it’s not as advanced as VPNs like NordVPN or Windscribe. There is nothing as sophisticated as RAM-only servers or a GPS spoofer.

However, double VPN has been added under the name ‘D-VPN’, so you can now encrypt your connection twice for extra protection.

At the moment, you can select IKEv2, OpenVPN (TCP & UDP), and WireGuard protocols across FastestVPN apps. We recommend using OpenVPN or WireGuard – the safest (and fastest) protocols.

The VPN protocols available for selection in the FastestVPN macOS app

FastestVPN’s new macOS app showing the newly-added support for WireGuard.

Split tunneling is only available on the Android app, which is frustrating – is used to be a part of the Windows app but seems to have been recently removed.

Does FastestVPN encrypt your traffic?

The first thing we wanted to test was whether FastestVPN actually encrypts your traffic effectively. We ran it through Wireshark, a packet-sniffing tool.

As you can see in the screenshot below, when connected to FastestVPN our internet traffic became indecipherable, meaning it has been successfully encrypted.

FastestVPN Wireshark Test

FastestVPN encrypts your internet traffic.

FastestVPN uses AES-256 encryption, which is considered to be the very best. We expect nothing less from a quality VPN.

FastestVPN’s kill switch failed our tests

We tested FastestVPN’s kill switch using our unique kill switch test tool. We recorded our test so that you can see how FastestVPN fails to block your real IP being exposed. See it below:

FastestVPN failed our kill switch tests on macOS.

Using FastestVPN on macOS or Windows, your IP address will be exposed whenever you change your VPN server or when reconnecting to the internet after a random disconnection. This is a problem that needs to be addressed.

The kill switch works slightly better on Windows if you also select ‘Automatically Reconnect’ alongside the kill switch option, but it’s still not watertight.

EXPERT ADVICE: The kill switch is only automatic on macOS. You need to switch it on when it comes to other devices. Furthermore, the kill switch is not supported on the IKEv2 protocol on Android.

Leaks, virus & malware checks

We put FastestVPN through a series of tests to ensure there are no leaks, malware, or intrusive trackers. We were disappointed with the results.

After testing it with our leak test tool, we can report that FastestVPN does not leak IP, WebRTC, or Geolocation data, but it does leak DNS data.

Specifically, DNS leaks are a big flaw because it means that your ISP can still see what websites you’re visiting, making the VPN a lot less private. For this reason, we suggest being cautious when using FastestVPN.

Poor Ad & Tracker Blocker

FastestVPN claims to have an ad and tracker blocker automatically enabled on all of its apps.

We put FastestVPN’s ad blocker to the test by using an ad block test. The result was disappointing: only 56% of ads and trackers were blocked, making it one of the worst we’ve tested.

The best VPN ad blockers manage to prevent over 90% of ads and trackers.

We also tested FastestVPN’s tracker blocker ability using a tool provided by the EFF. The result was disappointing. It said that FastestVPN does not effectively block trackers.

FastestVPN Tracker Test

FastestVPN was disappointing at blocking both ads and trackers.

Overall, FastestVPN needs to focus on boosting its security offering: fixing DNS leaks and building IPv6 support, as well as a system-wide kill switch that doesn’t leak. That’s before advanced features like multi-hop servers, diskless servers, rotating IP addresses, and much more. FastestVPN has a long way to go.

Bypassing Web Censorship

Unable to Access Blocked Websites in China

4.0/10
How is this calculated?

We routinely test if the VPN can bypass strict internet restrictions in China using our remote-access server in Shanghai.

Other important factors we consider include obfuscation technologies and the availability of servers in neighboring countries (for faster connections).

FastestVPN doesn’t have any obfuscation technology and our tests confirm that it doesn’t work in China. It may work in a country with softer restrictions, like Russia, but there are better options available.

Ranked #40 out of 65 VPNs for Bypassing Web Censorship

We tested FastestVPN on our own Shanghai server to see if it can access sites blocked by The Great Firewall. Unfortunately it cannot.

We were unable to login to FastestVPN when connected in China. All of FastestVPN’s apps have been blocked.

However, after we used another VPN that works reliably in China, our login worked and we were able to access blocked sites like Instagram and Facebook using FastestVPN.

The requirement to use another VPN before means that we cannot recommend FastestVPN for censorship.

It might perform better in a country with less robust censorship, like Turkey, but the Western-centric nature of its server network means that FastestVPN can’t help much in regions where the internet is often blocked and censored.

Device & OS Compatibility

Available on Popular Platforms

How is this rated?

A high-quality VPN should maintain functional, fully-featured applications and browser extensions for as many platforms and devices as possible.

Our ‘Device & OS Compatibility’ assessment contributes to the Ease of Use rating.

FastestVPN is available to install as a custom app on popular desktop and mobile devices, including Windows, macOS, Android and iOS. It claims to have apps for Fire TV and Android TV, but they have to be installed manually. We also struggled to install FastestVPN on router, despite following the provided instructions. This means we couldn’t use FastestVPN on Smart TVs, games consoles, Roku, and more.

Apps

FastestVPN is compatible with the major platforms. This includes:

  1. Windows
  2. Mac
  3. iOS
  4. Android
  5. Linux
  6. Router

While it is possible to use FastestVPN on Linux devices, this is only after some manual configuration, which can be a little tricky for beginners. The best Linux VPNs come with a dedicated GUI Linux app.

FastestVPN lists a wide variety of devices and platforms it’s compatible with.

Router Installation Does Not Work

When we attempted to install FastestVPN on our LINKSYS WRT 32100 ACN test router, we found the installation process very difficult and, in the end, it failed to establish a VPN connection.

FastestVPN has no Apple TV app yet, and unable to install Fit on router, we couldn’t use it on games consoles and other devices without a dedicated app, including Smart TVs and Roku. This drastically reduces FastestVPN’s compatibility.

Fire TV App Has to Be Manually Installed

FastestVPN claims to have a custom, user-friendly Firestick VPN app, but it doesn’t appear anywhere in the Fire TV app store.

FastestVPN is not available on the Fire TV store and has to be manually installed.

Instead, it only has a guide for installing FastestVPN manually. We followed these instructions and managed to set it up, but this takes some time.

You can see us using the app in the video below:

You can use FastestVPN's Fire TV app to unblock Netflix.

10 Simultaneous VPN Connections

FastestVPN allows you to run 10 simultaneous VPN connections across as many devices as you want.

It’s an unlimited allowance as FastestVPN does not log the number of devices associated with your account.

This is a very generous allowance that enables you to protect every device you own.

Browser Extensions

FastestVPN has browser extensions available to install on:

  1. Chrome
  2. Firefox

These extensions have streaming-servers for Netflix, Hotstar, PureFlix, and Prime Video US. There’s also some settings, like Block WebRTC and an ad blocker.

However, the browser extension streaming servers do not actually work to unblock the listed sites.

FastestVPN’s browser extensions come with additional features – but they don’t work.

Furthermore, the extension ad blockers performed worse than the desktop ones, blocking only 22% of ads and trackers in our tests.

The FastestVPN browser extensions are quite limited and are not free like the ones offered by Windscribe, CyberGhost, and TunnelBear.

However, if you’re a FastestVPN subscriber they do offer a solution to quick and private web browsing. Just remember: extensions are not VPNs and do not encrypt your traffic.

FastestVPN’s browser add-ons are HTTPS proxies, which mean that they encrypt browser traffic but leave all traffic outside the web browser unprotected. It shouldn’t be a replacement for the full VPN desktop app, which protects all other apps like torrenting clients and email as well.

Ease of Use

Dated Apps, but Perfectly Simple

6.0/10
How is this calculated?

This rating mainly consists of the user-friendliness and intuitiveness of setting up and regularly using the VPN.

We also factor in customization settings, as well as device and OS compatibility (see section above).

FastestVPN is still very easy to use but it needs to update its apps and fix bugs that make the user experience frustrating. We experienced failed connection attempts and extremely slow connection times. Language options would go a long way to help with accessibility, too.

Ranked #48 out of 65 VPNs for Ease of Use

FastestVPN’s apps could do with both updates and fixes. At this point, the interface and design is lagging behind other more user-friendly offerings now available on the VPN market.

During our tests, we also experienced technical issues and bugs that made the user experience much worse than it had to be. For example, some servers simply didn’t connect and loading times were sometimes unacceptably slow.

At the same time, FastestVPN is so absent of additional features that it remains a foolproof VPN, incredibly simple to use. There’s not a lot to it: a home screen with a connect button, a server list, and a cog symbol to take you to settings.

While there aren’t many features that come with FastestVPN, you can compare them across platforms using the table below:

FastestVPN on Desktop: macOS & Windows

FastestVPN on macOS only offers the option to change your server and your protocol. There are no other features to speak of. The kill switch is enabled automatically.

FastestVPN macOS App

FastestVPN’s macOS app is simple but sparse.

This makes it super simple to use, but not necessarily for the better. You can have an advanced VPN that is still easy to use. For example, Surfshark strikes a good balance between usability and technical depth.

The Windows app is slightly more advanced as it includes some ease of use features like Auto-Connect After Launch and Launch at Startup.

However, setting up FastestVPN on Windows is confusing and you have to manually install the TAP adapter. We found that it crashes a lot, too, and that its support for split tunneling was recently removed.

FastestVPN on Mobile: iOS & Android

FastestVPN on iOS is minimal and uncomplicated. It consists of the main home screen with the central connect button, the server list, and a slight settings page that allows you to change your protocol or use Smart Tunneling – a clever feature that allows you to choose specific URLs to be tunneled via the VPN, even if the VPN wasn’t turned on.

FastestVPN Android App

FastestVPN on Android has split tunneling.

FastestVPN on Android is equally simple, and is the only FastestVPN app to support split tunneling, but the kill switch needs to be manually set up. You do this via the Android device settings.

FastestVPN iOS App

FastestVPN’s iOS app is similar to Android.

Both of the FastestVPN mobile apps are incredibly simple.

Customer Support

Helpful Live Chat

9.0/10
How is this calculated?

This rating is based on our assessment of the VPN’s:

  • Live chat support
  • Email support
  • Online resources

Not every VPN offers all these support options, and they often vary in quality and response times.

FastestVPN has live chat support operated by human beings, not bots. We like the human touch, and responses are quick, polite, and helpful. However, we've encountered bugs when using the live chat. The website resources aren’t quite as extensive or technical as we’d like, either, but there are plenty of tutorials to assist in easy setup.

Ranked #7 out of 65 VPNs for Customer Support

Customer SupportAvailable in FastestVPN
24/7 Email SupportYes
24/7 Live Chat SupportYes
ChatbotNo
Email Support via Online FormNo
Online ResourcesYes
Tutorial VideosNo

FastestVPN has live chat support via its contact page. When using it, you are quickly connected with a human being (not a bot) and our experience with the support agents has always been positive; they respond quickly and politely.

However, a couple of times they have responded with an answer to a question we never asked. For example, when we simply asked about the number of servers FastestVPN has, it only told us that its Russia servers are under maintenance.

Furthermore, the live chat has stopped working when we tried it. When we sent a question we were presented with a blank, non-interactive blank screen.

The website resources can be useful for complex manual setups but it’s generally lacking in technical depth. The FAQ page is basic and limited.

For more complex questions, it’s best to use the FastestVPN support email: support@fastestvpn.com.

Response times are fast, but by no means instant; we sent an email at 4:04pm and got a response at 5:39pm – just over 90 mins. Mullvad only took 13 minutes to reply to our email.

Overall, the support is sufficient enough to answer both simple and complex questions.

Price & Value

Cheap Lifetime Offer Is the Best Deal on the Market

9.9/10
How is this calculated?

While we do assign a ‘Price & Value’ rating, it doesn’t contribute to the Overall Rating. We believe the reader should decide what is or isn’t a reasonable price.

A good rating isn’t just based on how cheap the VPN is, but for the overall value it offers.

FastestVPN is one of the best value for money VPN services out there. It only costs $1.11 per month on its three-year deal. Even better than that, it has a special lifetime subscription offer for just $40.00. It’s not a perfect VPN, but it's difficult to say no to such a low price tag.

Ranked #1 out of 65 VPNs for Price & Value

FastestVPN is one of the cheapest VPNs you can get.

There are currently four pricing plans:

  1. Monthly

    $10.00/mo

    Billed $10.00 every month
  2. 12 Month(s)

    $2.49/mo

    Billed $29.95 every year
  3. 3 Year(s)

    $1.11/mo

    Billed $39.95 every three years
    Save 75%
  4. Lifetime

    $40.00/

    Billed $20.00 once
    Save 95%

$10.00 per month is a standard price for a short term VPN subscription.

The real savings are made with longer-term plans. The yearly plan grants 75% off the normal monthly cost, bringing it down to $2.49 per month (paid in one lump yearly sum).

This is already a cheap VPN, but you can get even cheaper by going for the three-year deal of $1.11 per month – paid as $39.95 every three years.

Best of all is FastestVPN’s lifetime offer of just $40.00 — paid once. We bought this plan and can attest that it is legitimate.

With such a small amount of money at stake, FastestVPN’s lifetime deal represents astonishing value, even if it’s more likely that you’ll outlast FastestVPN. There’s no reason to choose any of the shorter and more expensive plans, making FastestVPN easily the best lifetime VPN.

You can also pay $6.00 for each new multi-login you’d like to add. But each plan comes with 10 by default, so it’s unlikely you’ll need to buy more.

Payment & Refund Options

You can pay for FastestVPN in a number of ways, including:

  1. American Express
  2. Bitcoin
  3. Bitcoin Cash
  4. Mastercard
  5. PayPal
  6. UnionPay
  7. Visa

Alongside the standard credit and debit card options is PayPal and a number of cryptocurrencies.

Cryptocurrency is the most privacy-friendly payment method available. If you want the most private option — cash – you can use a VPN like Mullvad.

There is no free trial option available but FastestVPN has increased it’s money-back guarantee from 15 days to 30 days in line with industry standards. However, some go as far as 60 days, like Norton Secure VPN.

If you apply for the refund within the 15 day period it can take a further 15 days before you get your money back.

The Bottom Line

Great Value, but Needs Improvement

FastestVPN has lots of room for improvement. It needs to improve its ad and tracker blocker, invest in advanced security tools like diskless RAM, expand its server network, and fix DNS and kill switch leaks.

We want to see FastestVPN made more reliable and less buggy before we can wholeheartedly recommend it. At the same time, it has all the foundations of a great VPN: a no logs privacy policy, incredible value for money, and genuinely impressive streaming capabilities.

With some work, FastestVPN could be a top service. Right now, we recommend it to anyone who wants to use a VPN to stream on a budget. For other use cases, like torrenting or bypassing censorship, there are many better options.

Alternatives to FastestVPN

PrivateVPN

PrivateVPN

9.1/10

It's hard to beat FastestVPN’s low cost, but the absolute best value for money VPN is PrivateVPN. It’s a bit more expensive but much better as a VPN service overall. Read PrivateVPN review

NordVPN

NordVPN

9.4/10

NordVPN beats FastestVPN for speed and security and it’s reasonably priced. If quality is your chief concern, think about NordVPN instead. Read NordVPN review