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VPN Proxy Master Review

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VPN Proxy Master screenshot
Simon Migliano Head of Research at Top10VPN

Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

Ask Simon about VPN Proxy Master

Our Verdict

VPN Proxy Master is a popular free VPN for Mac, iOS, and Android devices. It offers mediocre speeds, slow support, and a complete lack of security features. As well as an invasive logging policy, we detected unsafe functions and malware within the app. In short, this VPN puts both your device and your personal privacy at risk.

VPN Proxy Master has an astonishing 10 million installations from the Google Play Store. It’s incredibly popular, so it must be doing something well, right?

That’s what we are here to find out. Popularity doesn’t necessarily mean quality, particularly when it comes to free Android VPNs. There a bunch of unanswered questions that people have about VPN Proxy Master, such as:

  • Is VPN Proxy Master safe to use?
  • Does it work in China?
  • Does VPN Proxy Master keep logs?
  • Which company is behind VPN Proxy Master?

This VPN Proxy Master review will answer all of these questions in depth. Before we do, here’s a quick summary of this VPN’s pros and cons:

VPN Proxy Master Pros & Cons

  1. No bandwidth restrictions
  2. Uses OpenVPN protocol
  1. Collects too much data
  2. Links to China
  3. No security features whatsoever
  4. Malware detected
  5. Not enough servers (one for iOS)

VPN Proxy Master Key Summary

Data CapUnlimited
Speed47Mbps
Logging PolicyIntrusive Logging
Data LeaksNo
JurisdictionSingapore (SIGINT Member)
ServersNot disclosed
IP Addresses8
Countries7
US NetflixNo
TorrentingNo
Works in ChinaNo
SupportEmail
Official WebsiteWww.VPNproxymaster.com

Who is VPN Proxy Master?

About & Logging

VPN Proxy Master has a complex corporate structure behind it.

The company in charge is Innovative Connecting PTE. Limited. There’s not a lot of information offered on its website, but it’s based at 38 Beach Road, South Beach Tower, Singapore.

Innovative Connecting also owns TurboVPN – another popular free service. Snap Master VPN is also the same app as VPN Proxy Master, just with a different name. 

The director of Innovative Connecting is Danian Chen (陈大年), a Chinese national described by Fortune as “one of the most influential young leaders in China.” Chen is the Founder and CEO of Linksure, which launched the wildly successful WiFi Master Key app, and is one of the richest men in China.

Danian Chen, Director of Innovative Connecting

Danian Chen, Director of Innovative Connecting

This is bad as in order to be a successful businessman or business in China you basically have to fully co-operate with the Chinese Communist Party and the Chinese military, which is why many western countries are concerned over the idea of having Huawei provide its infrastructure.

All Connected Co. is also listed as the developer of VPN Proxy Master. It is a subsidiary of Innovative Connecting (and even has an identical website). 

All Connected Co. is based in Singapore as well, but our investigative work has shown that, like Innovative Connecting, it has links to mainland China. 

Singapore is a mixed bag as a legal jurisdiction. It’s been traditionally considered a good place for privacy-friendly operations, and it can still be, but since the Edward Snowden leaks it’s been discovered that Singapore cooperate with the Five-Eyes spying network.

Singapore is a partner in an intelligence coalition called SIGINT Seniors Pacific, which also includes India, South Korea, and Thailand. This is led by the United States’ National Security Agency (NSA), making it an extension of the US surveillance apparatus. 

Remember: it’s best to have a VPN situated in a place that has no legal claim on your personal information and doesn’t engage in extensive state snooping. 

Singapore barely serves these needs anymore. It’s made even more complicated by the fact that it has close ties with China and often falls under its sphere of influence. We know Innovative Connecting has Chinese links, but the Singaporean government also cooperates with the Chinese Communist Party (CCP) in issues of defence under the Agreement on Defence Exchanges and Security Cooperation (ADESC).

In this jurisdiction, VPN Proxy Master gets the worst of both worlds. All of this would be a lot better if we could trust it not to keep user logs, but we can’t. Read on to see why.

Logging Policy

VPN Proxy Master may not be quite as bad as some other free VPN services when it comes to collecting logs, but it still collects a lot.

This includes:

  • Your IP address
  • Your internet service provider (ISP)
  • Connection timestamps
  • Size of data transferred
  • Usage statistics
  • Platform, browser, and application version
  • Mobile device information, such as your IMEI code

VPN Proxy Master wants this information in order to maintain its service – the usual explanation for any amount of data retention from a VPN provider. Sometimes the amount of data collected is fine – other times that excuse simply doesn’t hold up.

We think VPN Proxy Master logs way too much data. Bigger and better VPNs maintain their service without requiring so much as aggregate bandwidth usage.

VPN Proxy Master Privacy Policy

Excerpt from VPN Proxy Master Privacy Policy

The only real plus with VPN Proxy Master is that it cannot know what websites or services you access when using the VPN, nor which user was connected to the VPN at any specific time.

Innovative Connecting says that should anyone “try to compel Innovative to release user information based on any of the above” it can’t, because “the data don’t exist [sic].” However, it later makes clear that the company will share information to “satisfy any applicable law, regulation, legal process, or governmental request.”

And it is quite open to sharing what information it collects from you to third-party vendors, “partners,” and service providers “for promotional and/or marketing purposes.”

Its advertising partners include:

  • Facebook
  • AdMob
  • UnityAD
  • Vungle
  • Smaato

All of these may “set and access their own cookies, pixel tags, and similar technologies on our services.”

The harsh reality is that a great number of VPNs that are free to download end up making their money back by selling on your data and giving advertisers permission to track you.

We don’t think that’s a price worth paying and, while some users may not care regardless, it’s our job to try our best to persuade you that you shouldn’t do it.

No security features & malware detected

Encryption & Security

Protocols

OpenVPN (TCP/UDP)

Undisclosed

Encryption

AES-256

Undisclosed

Security
Advanced features

Please see our VPN Glossary if these terms confuse you and would like to learn more.

We didn’t detect any DNS or IP leaks while testing VPN Proxy Master, which is encouraging.

The details of its encryption and security protocols are hard to find, but VPN Proxy Master references OpenVPN within its website FAQs. This is good news, as OpenVPN is the security standard we like to see.

We contacted VPN Proxy Master to find out more – it replied by confirming it uses OpenVPN and AES-256 encryption. This is the industry-standard level of security you should expect from any good VPN.

Email exchange with VPN Proxy Master Support

Email exchange with VPN Proxy Master support

However, that’s all the good we have to say about it, because VPN Proxy Master has absolutely no additional security features. Its app offers no options or details at all regarding customizable features or encryption settings.

There is no kill switch, which we consider an essential feature for any safe VPN service. Without it, you risk exposing your true IP address if your internet connection drops.

Our investigation also detected invasive functions and malware within VPN Proxy Master. Make no mistake: this is an unsafe and dangerous VPN that you should avoid.

If you want to use VPN Proxy Master to protect your device, beware that you may well end up putting yourself at greater risk.

Slow VPN connection speeds

Speed & Reliability

VPN Proxy Master delivers speeds far below average. Our latest tests recorded download speeds of 23Mbps when connected to a nearby server, which works out to an average speed loss of around 50%. We’ve seen much worse speeds from free VPNs, but this performance is mediocre at best.

If you’re connecting to an international VPN server in a distant location, expect your speeds to be even slower.

Local Speed Test Results

Before using VPN Proxy Master:

  1. DownloadMbps

    46.86

  2. UploadMbps

    48.03

  3. Pingms

    4

When connected to VPN Proxy Master:

  1. DownloadMbps

    23.2

  2. UploadMbps

    33.5

  3. Pingms

    12

Download speed without VPN Proxy Master: 46.86 Mbps

Download speed with VPN Proxy Master: 23.20 Mbps

Our download speed when VPN Proxy Master is running: 50%

We put every VPN we test through a fair and scientific speed testing process. Based on this we’ve worked out the average speeds you can expect to get when connecting to various parts of the globe (we test from London, UK):

  • Germany: 13.33 Mbps (download) & 19.60 Mbps (upload)
  • USA: 23.20 Mbps (download) & 33.50 Mbps (upload)
  • Singapore: 2.02 Mbps (upload) & 42.03 Mbps (upload)

Does not work with US Netflix

Streaming & Torrenting

VPN Proxy Master advertises itself as a VPN for streaming. However, our most recent tests found the VPN did not work to unblock or stream Netflix on either of its two US servers.

While the Android app did work to stream BBC iPlayer, the free iOS version fails to work with streaming altogether. Its single server option means you can’t access any popular streaming services on iOS.

VPN Proxy Master Streaming Graphic

If you’re an Android user who wants to stream BBC iPlayer, you could consider using VPN Proxy Master. However, its slow speeds and unreliable customer support mean it’s still not a very good VPN for streaming. If you’re an iOS user or you’re looking to watch Netflix with a VPN, we recommend avoiding VPN Proxy Master entirely.

Torrenting

Torrenting isn’t permitted on any of VPN Proxy Master’s free servers. 

There’s no explanation as to why this is, but users that attempt any sort of P2P activity while connected to the VPN risk having their account deactivated.

Want a free VPN that actually lets you torrent? We’ve listed the very best free VPNs for torrenting here.

Minimal server options, only one location for iOS

Server Locations

Globe with a blue flag7Countries
Image of a city landscape8Cities
Image of a pink marker8IP Addresses

VPN Proxy Master’s website claims to have over 40 locations and over 6,000 secure servers across the globe. 

Well, not for the (far more popular) free version. When using the iOS app you have only one option: to connect to the ‘Fastest Server’, which is in Germany. 

When using Android, it’s slightly better: seven countries, eight cities and eight IP addresses. For this reason, it’s better to use VPN Proxy Master on Android if you have the choice. 

The available countries are:

  • Canada
  • Germany
  • India
  • Netherlands
  • Singapore
  • United Kingdom
  • United States

It has two city-level options in the US, one in New York and the other in San Francisco, which is a decent budget solution to covering such a large country. 

There is no coverage for South America or Africa, though. This is a big miss, and means anyone in these parts of the world should really think twice before using VPN Proxy Master.  

Does not work in China

Censorship

Without any obfuscation tools, it’s highly likely that VPN Proxy Master won’t work in China.

It’s pretty open about this, informing users in its website FAQ that:

 

“We’re sorry to inform you that our product is currently not available in China due to some policy reasons.”

 

It’s safe to assume that this will be the case with VPN Proxy Master in any other country with censored internet. If you’re traveling to or live in one, we’ve listed the top choices for:

Available on most platforms

Platforms & Devices

Apps

Mac LogoMac
iOS LogoiOS
Android LogoAndroid

You can connect up to five devices when using VPN Proxy Master. This is a generous amount.

It’s available for MacOS, iOS and Android devices. 

It also offers a beta version of the app for Windows. 

There are, however, no workarounds for games consoles or routers. 

VPN Proxy Master also has a browser extension available as an add-on to Google Chrome. 

With the logging policy as it is, we recommend against installing it, though. 

Basic applications with aggressive advertising

Ease of Use

How to Install & Set Up VPN Proxy Master

The iOS app for VPN Proxy Master is so simple that it’s barren. 

All you can really do is press the big Earth button to connect to the single available server or to disconnect. There is nothing else.

Except for pop-up ads. There are lots of those. It’s often to be expected when using a free VPN service, but they are particularly annoying in this case, bombarded multiple times with the exits made hard to find.

There are no settings or obvious support options. You can offer ‘Feedback’ and through this contact VPN Proxy Master by offering your email.

The Android app is slightly different in design but equally useless. It is made as easy as can be to subscribe to premium but nothing else is available. 

VPN Proxy Master offers a seven-day free trial if you subscribe to the Premium service. If you do, VPN Proxy Master will automatically renew and charge you if you don’t cancel within that time. 

Slow and unreliable customer support

Customer Support

EmailYes

To contact support you have one option: head to ‘Feedback’ in the app. 

You can then send an email to the address vpnmaster-support@inconnecting.com

We sent an email and got a response two-days later from ‘Master VPN Customer Service Department’. 

Support answered our query with minimal fuss, to its credit, but this is just too slow to be useful. 

There are no troubleshooting tips or in-depth FAQs. 

VPN Proxy Master’s support is seriously lacking. 

Do We Recommend VPN Proxy Master?

The Bottom Line

We do not. 

VPN Proxy Master is far too unsafe. 

Unless you’re prepared to put your device safety and your personal privacy at risk just so you can watch some BBC iPlayer, we suggest you seek another, safer option.

Alternatives to VPN Proxy Master

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VPNhub Free

VPNhub is a free VPN that gets a lot right. It’s far from perfect, but it’s much safer than VPN Proxy Master, has unlimited data and also works with Netflix. Read VPNhub Free review

Surfshark

Surfshark

It’s not free but Surfshark is one of the most affordable premium VPN services that you can get your fins on. We think for such a small cost the protections and benefits are worth it. Read Surfshark review

About the Author


  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio


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