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VPN Proxy Master Review

VPN Proxy Master screenshot
Simon Migliano Head of Research at Top10VPN

Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio

Ask Simon about VPN Proxy Master

Overview

VPN Proxy Master has an astonishing 10 million installations from the Google Play Store. It’s incredibly popular, so it must be doing something well, right?

That’s what we are here to find out. Popularity doesn’t necessarily mean quality, particularly when it comes to free Android VPNs. There a bunch of unanswered questions that people have about VPN Proxy Master, such as:

  • Is VPN Proxy Master safe to use?
  • Does it work in China?
  • Does VPN Proxy Master keep logs?
  • Which company is behind VPN Proxy Master?

Before we answer these questions in depth, here’s a quick summary of its pros and cons. 

VPN Proxy Master Pros & Cons

  1. No bandwidth restrictions
  2. Uses OpenVPN protocol
  1. Collects too much data
  2. Chinese links
  3. No security features whatsoever
  4. Malware detected
  5. Not enough servers (one for iOS)

VPN Proxy Master Key Summary

Data CapUnlimited
Speed47Mbps
Logging PolicyIntrusive Logging
Data LeaksNo
JurisdictionSingapore (SIGINT Member)
ServersNot disclosed
IP Addresses8
Countries7
US NetflixNo
TorrentingNo
Works in ChinaNo
SupportEmail
Official WebsiteWww.VPNproxymaster.com

Now let’s look at the people behind VPN Proxy Master.

Who is VPN Proxy Master?

About & Logging

VPN Proxy Master has a complex corporate structure behind it.

The company in charge is Innovative Connecting PTE. Limited. There’s not a lot of information offered on its website, but it’s based at 38 Beach Road, South Beach Tower, Singapore.

Innovative Connecting also owns TurboVPN – another popular free service. Snap Master VPN is also the same app as VPN Proxy Master, just with a different name. 

The director of Innovative Connecting is Danian Chen (陈大年), a Chinese national described by Fortune as “one of the most influential young leaders in China.” Chen is the Founder and CEO of Linksure, which launched the wildly successful WiFi Master Key app, and is one of the richest men in China.

Danian Chen, Director of Innovative Connecting

Danian Chen, Director of Innovative Connecting

In his Fortune profile, he says “doing the right thing is far more important than hard work.”

All Connected Co. is also listed as the developer of VPN Proxy Master. It is a subsidiary of Innovative Connecting (and even has an identical website). 

All Connected Co. is based in Singapore as well, but our investigative work has shown that, like Innovative Connecting, it has links to mainland China. 

Singapore is a mixed bag as a legal jurisdiction. It’s been traditionally considered a good place for privacy-friendly operations, and it can still be, but since the Edward Snowden leaks it’s been discovered that Singapore cooperate with the Five-Eyes spying network.

Singapore is a partner in an intelligence coalition called SIGINT Seniors Pacific, which also includes India, South Korea, and Thailand. This is led by the United States’ National Security Agency (NSA), making it an extension of the US surveillance apparatus. 

Remember: it’s best to have a VPN situated in a place that has no legal claim on your personal information and doesn’t engage in extensive state snooping. 

Singapore barely serves these needs anymore. It’s made even more complicated by the fact that it has close ties with China and often falls under its sphere of influence. We know Innovative Connecting has Chinese links, but the Singaporean government also cooperates with the Chinese Communist Party (CCP) in issues of defence under the Agreement on Defence Exchanges and Security Cooperation (ADESC).

In this jurisdiction, VPN Proxy Master gets the worst of both worlds. All of this would be a lot better if we could trust it not to keep user logs, but we can’t. Read on to see why.

Logging Policy

VPN Proxy Master may not be quite as bad as some other free VPN services when it comes to collecting logs, but it still collects a lot.

This includes:

  • Your IP address
  • Your internet service provider (ISP)
  • Connection timestamps
  • Size of data transferred
  • Usage statistics
  • Platform, browser, and application version
  • Mobile device information, such as your IMEI code

VPN Proxy Master wants this information in order to maintain its service – the usual explanation for any amount of data retention from a VPN provider. Sometimes the amount of data collected is fine – other times that excuse simply doesn’t hold up.

We think VPN Proxy Master logs way too much data. Bigger and better VPNs maintain their service without requiring so much as aggregate bandwidth usage.

VPN Proxy Master Privacy Policy

Excerpt from VPN Proxy Master Privacy Policy

The only real plus with VPN Proxy Master is that it cannot know what websites or services you access when using the VPN, nor which user was connected to the VPN at any specific time.

Innovative Connecting says that should anyone “try to compel Innovative to release user information based on any of the above” it can’t, because “the data don’t exist [sic].” However, it later makes clear that the company will share information to “satisfy any applicable law, regulation, legal process, or governmental request.”

And it is quite open to sharing what information it collects from you to third-party vendors, “partners,” and service providers “for promotional and/or marketing purposes.”

Its advertising partners include:

  • Facebook
  • AdMob
  • UnityAD
  • Vungle
  • Smaato

All of these may “set and access their own cookies, pixel tags, and similar technologies on our services.”

The harsh reality is that a great number of VPNs that are free to download end up making their money back by selling on your data and giving advertisers permission to track you.

We don’t think that’s a price worth paying and, while some users may not care regardless, it’s our job to try our best to persuade you that you shouldn’t do it.

Poor speeds

Speed & Reliability

VPN Proxy Master delivers some below average speeds. We’ve seen far worse speeds from free VPNs, but it’s mediocre even at best. 

Local Speed Test Results

Before using VPN Proxy Master:

  1. DownloadMbps

    46.86

  2. UploadMbps

    48.03

  3. Pingms

    4

When connected to VPN Proxy Master:

  1. DownloadMbps

    23.2

  2. UploadMbps

    33.5

  3. Pingms

    12

Download speed without VPN Proxy Master: 46.86 Mbps

Download speed with VPN Proxy Master: 23.20 Mbps

Our download speed when VPN Proxy Master is running: 50%

We put every VPN we test through a fair and scientific speed testing process. Based on this we’ve worked out the average speeds you can expect to get when connecting to various parts of the globe (we test from London, UK):

  • Germany: 13.33 Mbps (download) & 19.60 Mbps (upload)
  • USA: 23.20 Mbps (download) & 33.50 Mbps (upload)
  • Singapore: 2.02 Mbps (upload) & 42.03 Mbps (upload)

Minimal options, only one location for iOS

Server Locations

Globe with a blue flag7Countries
Image of a city landscape8Cities
Image of a pink marker8IP Addresses

VPN Proxy Master’s website claims to have over 40 locations and over 6,000 secure servers across the globe. 

Well, not for the (far more popular) free version. When using the iOS app you have only one option: to connect to the ‘Fastest Server’, which is in Germany. 

When using Android, it’s slightly better: seven countries, eight cities and eight IP addresses. For this reason, it’s better to use VPN Proxy Master on Android if you have the choice. 

The available countries are:

  • Canada
  • Germany
  • India
  • Netherlands
  • Singapore
  • United Kingdom
  • United States

It has two city-level options in the US, one in New York and the other in San Francisco, which is a decent budget solution to covering such a large country. 

There is no coverage for South America or Africa, though. This is a big miss, and means anyone in these parts of the world should really think twice before using VPN Proxy Master.  

Android app unblocks BBC iPlayer

Streaming & Torrenting

VPN Proxy Master advertises itself as a VPN for streaming. 

When it comes to the free iOS version: forget about streaming entirely. The single server option means you can’t access any popular streaming services.VPN Proxy Master Streaming Graphic

You’re in more luck with the Android app which did work to unblock and stream BBC iPlayer. 

However, Netflix remains blocked, with none of its two US servers working. 

So if you’re an Android user who wants to stream BBC iPlayer, you could potentially consider using VPN Proxy Master, but it’s still not a very good VPN for streaming.

Torrenting

Torrenting isn’t permitted on any of VPN Proxy Master’s free servers. 

There’s no explanation as to why this is, but users that attempt any sort of P2P activity while connected to the VPN risk having their account deactivated.

Want a free VPN that actually lets you torrent? We’ve listed the very best free VPNs for torrenting here.

Look elsewhere to bypass censors

Censorship

Without any obfuscation tools, it’s highly likely that VPN Proxy Master won’t work in China.

It’s pretty open about this, informing users in its website FAQ that:

 

“We’re sorry to inform you that our product is currently not available in China due to some policy reasons.”

 

It’s safe to assume that this will be the case with VPN Proxy Master in any other country with censored internet. If you’re traveling to or live in one, we’ve listed the top choices for:

Available on most platforms

Platforms & Devices

Apps

Mac LogoMac
iOS LogoiOS
Android LogoAndroid

You can connect up to five devices when using VPN Proxy Master. This is a generous amount.

It’s available for MacOS, iOS and Android devices. 

It also offers a beta version of the app for Windows. 

There are, however, no workarounds for games consoles or routers. 

VPN Proxy Master also has a browser extension available as an add-on to Google Chrome. 

With the logging policy as it is, we recommend against installing it, though. 

No features & malware detected

Encryption & Security

Protocols

OpenVPN (TCP/UDP)

Undisclosed

Encryption

AES-256

Undisclosed

Security
Advanced features

Please see our VPN Glossary if these terms confuse you and would like to learn more.

We didn’t detect any DNS or IP leaks while testing VPN Proxy Master, which is encouraging.

What about its encryption and protocols for security? The details are hard to find, butVPN Proxy Master references OpenVPN within its website FAQs. This is good news, as OpenVPN is the standard we like to see.

We contacted VPN Proxy Master to find out more – it replied (eventually) by confirming OpenVPN and the use of AES-256 encryption. 

Email exchange with VPN Proxy Master Support

Email exchange with VPN Proxy Master support

However, that’s all the good we have to say about it.

That’s because there are absolutely no other security features to speak of when using VPN Proxy Master.

Its app offers no options or details at all regarding customizable features or settings. 

There is, for example, no kill switch, which we consider to be an essential feature to any VPN service. Without it, you risk exposing your true IP address. 

Worse than that, our investigation detected unsafe functions and malware within VPN Proxy Master. Make no mistake: this is a dangerous VPN

If you want to use VPN Proxy Master to protect your device, beware that you may well end up putting it at greater risk. 

Nothing to it, in a bad way

Ease of Use

How to Install & Set Up VPN Proxy Master

The iOS app for VPN Proxy Master is so simple that it’s barren. 

All you can really do is press the big Earth button to connect to the single available server or to disconnect. There is nothing else.

Except for pop-up ads. There are lots of those. It’s often to be expected when using a free VPN service, but they are particularly annoying in this case, bombarded multiple times with the exits made hard to find.

There are no settings or obvious support options. You can offer ‘Feedback’ and through this contact VPN Proxy Master by offering your email.

The Android app is slightly different in design but equally useless. It is made as easy as can be to subscribe to premium but nothing else is available. 

VPN Proxy Master offers a seven-day free trial if you subscribe to the Premium service. If you do, VPN Proxy Master will automatically renew and charge you if you don’t cancel within that time. 

Rarely available

Customer Support

EmailYes

To contact support you have one option: head to ‘Feedback’ in the app. 

You can then send an email to the address vpnmaster-support@inconnecting.com

We sent an email and got a response two-days later from ‘Master VPN Customer Service Department’. 

Support answered our query with minimal fuss, to its credit, but this is just too slow to be useful. 

There are no troubleshooting tips or in-depth FAQs. 

VPN Proxy Master’s support is seriously lacking. 

Do We Recommend VPN Proxy Master?

The Bottom Line

We do not. 

VPN Proxy Master is far too unsafe. 

Unless you’re prepared to put your device safety and your personal privacy at risk just so you can watch some BBC iPlayer, we suggest you seek another, safer option.

Alternatives to VPN Proxy Master

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Surfshark

Surfshark

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About the Author


  • Simon Migliano Head of Research at Top10VPN

    Simon Migliano

    Simon is a recognized world expert in VPNs. He's tested hundreds of VPN services and his research has featured on the BBC, The New York Times, CNet and more. Read full bio


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