VPN Proxy Master Review

VPN Proxy Master has a complex corporate structure behind it.

The company now in charge is Lemon Clove Pte. Limited, but it used to be Innovative Connecting PTE. Limited.

For all intents and purposes, these are the same company. They even have identical websites.

Research by Security Affairs showed the same email address registered both websites, as well as the websites for Turbo VPN, VPN Robot, VPN Monster, and VPN Snap.

Snap Master VPN is also the same app as VPN Proxy Master, just with a different name.

There’s not a lot of information offered on these websites, but Lemon Clove is based at 8 Marina View, #42-099, Asia Square Tower 1, Singapore.

The director of Lemon Clove/Innovative Connecting is Danian Chen, a Chinese national described by Fortune China as “one of the most influential young leaders in China.”

Chen is the Founder and CEO of Linksure, which launched the very successful WiFi Master Key app. He is one of the richest men in China.

This looks very suspicious. To be a successful business or businessman in China you typically have to fully co-operate with the Chinese Communist Party (CCP) and the Chinese military.

All Connected Co. is also listed as the developer of VPN Proxy Master. It is a subsidiary of Innovative Connecting.

All Connected Co. is also based in Singapore, but our VPN investigations revealed that, like Innovative Connecting, it has links to mainland China.

Singapore is a partner in an intelligence coalition called SIGINT Seniors Pacific. This also includes India, South Korea, and Thailand. It is led by the United States’ National Security Agency (NSA), making it an extension of the US surveillance apparatus.

Remember: we recommend using a VPN service headquartered in a country that has no legal claim on your personal information, and doesn’t engage in extensive state snooping.

Ever since VPN Proxy Master came under ownership of Lemon Clove, there’s been improvements to its logging policy.

VPN Proxy Master wants this “abstracted data” in order to maintain its service. This is the usual explanation for any amount of data retention from a VPN provider.

Sometimes the amount of data collected is fine. Other times that excuse simply doesn’t hold up.

We think VPN Proxy Master still logs too much data. Bigger and better VPNs maintain their service without requiring so much as aggregate bandwidth usage. However, it is an improvement on the previous logging policy.

The only real plus with VPN Proxy Master is that it claims to only log non-identifiable data. It does not know what websites or services you access when using the VPN, nor which user was connected to the VPN at any specific time.

VPN Proxy Master says “the extent of any disclosure of your data is limited” due to the limited logs. But it is quite open to sharing what information it collects from you to third-party vendors, business and advertising partners, the Singapore government, and more.

Some of its advertising partners include:

• Facebook
• AdMob
• UnityAD
• Vungle
• Smaato

All of these may “set and access their own cookies, pixel tags, and similar technologies on our services.”

The harsh reality is that a great number of VPNs that are free to download end up making their money back by selling on your data and giving advertisers permission to track you.

We don’t think that’s a price worth paying. While some users may not care regardless, it’s our job to try our best to persuade you that you shouldn’t do it.

We didn’t detect any DNS or IP leaks while testing VPN Proxy Master, which is encouraging.

The details of its encryption and security protocols are hard to find, but VPN Proxy Master references OpenVPN within its website FAQs.

This is good news, as OpenVPN is the security standard we like to see.

We contacted VPN Proxy Master to find out more. It replied by confirming it uses OpenVPN and AES-256 encryption. This is the industry-standard level of security you should expect from any good VPN.

Email exchange with VPN Proxy Master support

However, that’s all the good we have to say about it, because VPN Proxy Master has absolutely no additional security features. Its app offers no options or details at all regarding customizable features or encryption settings.

There is no kill switch, which we consider an essential feature for any safe VPN service. Without it, you risk exposing your true IP address if your internet connection drops.

Our free VPN investigations update also detected invasive functions and malware within VPN Proxy Master. Make no mistake: this is an unsafe and dangerous VPN that you should avoid.

If you want to use VPN Proxy Master to protect your device, beware that you may well end up putting yourself at greater risk.

VPN Proxy Master delivers speeds far below average. Check out the results here:

Our latest tests recorded download speeds of 23Mbps when connected to a nearby server, which works out to an average speed loss of around 50%. We’ve seen worse speeds from free VPNs, but this performance is mediocre at best.

Long-Distance Speed Results

If you’re connecting to an international VPN server in a distant location, expect your speeds to be even slower.

We put every VPN we test through a fair and scientific speed testing process.

Again, we’ve seen worse from free providers (the US result is strong), but it’s still way below our standards and you’ll definitely experience slow loading times.

VPN Proxy Master advertises itself as a VPN for streaming. However, our most recent tests found the VPN did not work to unblock or stream Netflix on either of its five US servers.

Its single server option on iOS means you can’t access any popular streaming services outside of your home country.

Since the Android version of VPN Proxy Master removed its UK server users can no longer access BBC iPlayer, either. This is a great shame as it has worked with British TV for some time.

However, its slow speeds and unreliable customer support mean it’s still not a very good VPN for streaming.

Torrenting isn’t permitted on any of VPN Proxy Master’s free servers.

There’s no explanation as to why this is, but users that attempt any sort of P2P activity while connected to the VPN risk having their account deactivated.

Want a free VPN that actually lets you torrent? We’ve listed the very best free VPNs for torrenting here.

Without any obfuscation tools, it’s highly likely that VPN Proxy Master won’t work in China.

It’s pretty open about this, informing users in its website FAQ that:

“We’re sorry to inform you that our product is currently not available in China due to some policy reasons.”

It’s safe to assume that this will be the case with VPN Proxy Master in any other country with censored internet.

If you’re traveling to, or live in one of these countries, we’ve listed VPNs that work reliably in Turkey and the best VPNs for China.

To contact support you have one option: head to ‘Feedback’ in the app.

You can then send an email to the address vpnproxymaster-support@lemonclove.net.

We sent an email and got a response two-days later from ‘Master VPN Customer Service Department.’

Support answered our query with minimal fuss, to its credit. But it was just too slow to be useful.

There are no troubleshooting tips or in-depth FAQs. It does appear to have ‘Live chat’ option on its website, but nothing happens when you select it.

VPN Proxy Master’s support is lacking.