CyberGhost: Ranked #4 out of 99 VPNs that we tested
CyberGhost VPN is one of the most established VPN services around. It was founded by Robert Knapp in 2011, and it quickly became one of the most popular free VPNs.
CyberGhost currently has over 30 million users and its popularity keeps growing but the question is, how does it compare to other top VPN providers?
In this review you will learn what is good and what is not so good about CyberGhost, and you will find answers to popular questions like:
- Is using CyberGhost safe?
- Is it legal and does it really work?
- Does CyberGhost still have a free version?
- Does it work with Netflix?
- Is torrenting & P2P allowed?
Before we answer all these questions (and many more), lets first examine CyberGhost VPN’s pros and cons:
Netflix, Amazon Prime Video, Hulu, BBC iPlayer, Sky, HBO, Torrenting
As you can see CyberGhost is without a doubt an impressive VPN, but there are a few drawbacks that you need to know about in more detail.
Lets start off our in-depth review by looking at how fast CyberGhost really is.
Speed & Reliability
Very fast speeds, especially for same-country connections
CyberGhost can match almost any VPN service for fast download and upload speeds, but what it occasionally lacks is consistency.
CyberGhost VPN’s same-country (for example, London to London) download and upload speeds are impressive, but CyberGhost users connecting to international servers may notice a drop-off in speed, with ping times also increasing.
Use the table below to see how CyberGhost speeds fare against its top-scoring rivals in 11 locations around the world.
|Download Average||63.59 Mbps||52.83 Mbps||49.54 Mbps|
|Upload Average||23.77 Mbps||23.97 Mbps||28.44 Mbps|
|Ping Average||143 ms||140 ms||131 ms|
Here are the average speeds you can expect from CyberGhost from a handful popular regions.
|Europe Server locations include Amsterdam, Paris, Frankfurt and London.||Asia Server locations include Singapore and Tokyo.||USA Server locations include San Francisco and New York.||Australia|
|Download Average||220 Mbps||206 Mbps||102 Mbps||181 Mbps|
|Upload Average||118 Mbps||130 Mbps||63 Mbps||100 Mbps|
|Ping Average||5 ms||2 ms||83 ms||6 ms|
Averages are calculated from our test results over the last 4 weeks. To read about our speed testing methodologies, please read How We Test VPN Speed.
Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.
Before using CyberGhost:
When connected to CyberGhost:
Download speed without CyberGhost: 95 Mbps
Download speed with CyberGhost: 54 Mbps
Our download speed loss when CyberGhost is running: 43%
3,500 servers around the world
CyberGhost’s servers cover the whole world, with great server coverage in Europe and North America.
A choice of over 3,500 servers is paired with a similar number of IP addresses.
3,500 servers is a very good number, and one of the highest server counts on the market. While it it’s considerably less than NordVPN‘s 5,000 plus servers, it is still a very high number of VPN servers.
Similarly to IPVanish, CyberGhost owns all of its DNS servers meaning that it doesn’t rely on rented servers to provide VPN connections.
The countries with the most CyberGhost servers are the US (708), Germany (609), France (336), the UK (288) and Canada (175).
Streaming & Torrenting
Great for Netflix, Torrenting and More
CyberGhost provides many dedicated Netflix servers, which is great. They are very east to find in the app and we’ve never had any issues unblocking Netflix when using CyberGhost VPN.
CyberGhost has also its own dedicated BBC iPlayer server, too, and CyberGhost is currently our highest-recommended VPN for BBC iPlayer.
That’s not all, though. CyberGhost subscribers also report that they can successfully stream:
- Amazon Prime Video
- Sling TV
- Now TV
- PlayStation Vue
CyberGhost is also a good choice for torrenting, although there are a couple of caveats:
- It doesn’t allow torrenting on its US or Australian servers
- It only allows P2P traffic via its Windows and macOS applications
If you’re ok with these P2P limitations, then CyberGhost is a safe, fast and reliable VPN for torrenting. CyberGhost doesn’t log, it has a VPN kill switch and when we checked for IP/DNS leaks, we found none.
If however the torrenting limitations above are putting you off, then take a look at our best VPNs for torrenting.
No good for China and highly censored countries
We can’t recommend CyberGhost as a VPN to use in high censorship countries, as it simply can’t guarantee to bypass aggressive web censors.
CyberGhost even warns that you use of a VPN in certain countries is forbidden and CyberGhost VPN shouldn’t be used in these nations. CyberGhost does mention that workarounds to make its VPN work in these countries are available, but that you shouldn’t try them.
Basically, CyberGhost doesn’t want people to use its VPN in countries where VPNs are not legal.
Platforms & Devices
Compatible with popular devices, including routers
Whatever your device or operating system, CyberGhost has you covered with either a custom VPN app, or a manual workaround for you to configure your device and use CyberGhost VPN with it.
You can also use CyberGhost on multiple devices at once, up to 7 in total (depending on the plan chosen).
Games Consoles & Streaming Devices
You can also use CyberGhost with a range of gaming consoles and streaming devices, by installing the VPN onto your home router and connecting the devices to it.
You can also piggyback off the CyberGhost VPN connection from another device running the CyberGhost app, such as your laptop.
The recent addition of a native VPN app for the Amazon Fire TV Stick is also a big plus.
CyberGhost has VPN browser extensions available for Google Chrome or Mozilla Firefox. These extensions are entirely free but, regardless of whether or not you’re a paying customer, you’ll only get access to eight servers in four locations (2 servers each) through them: United States, Germany, Romania and the Netherlands.
These VPN add-ons are only proxies though, so they will only protect your web traffic. We recommend you use CyberGhost’s VPN extensions with the main VPN application or VPN client at all times.
Encryption & Security
One of the best VPNs for security
DNS Leak Blocking
IPV6 Leak Blocking
VPN Kill Switch
TOR via VPN Server
Please see our VPN Glossary if these terms confuse you and would like to learn more.
CyberGhost is an excellent choice for privacy, with one of the most advanced security suites of any VPN available today.
The CyberGhost apps default to our favorite protocol, OpenVPN, and it encrypts your web data traffic with the ultra-secure AES-256 encryption and has a kill switch to make sure your identity stays protected in the event of a connection drop.
Rest assured that your true location is safe and hidden with CyberGhost: we ran several IP or DNS leak tests and we found no leaks.
Based in EU but no logs policy assures privacy
This is a list of all the anonymous information that CyberGhost collects (taken from their logging policy):
“CyberGhost VPN records the log-in of an anonymous account for statistical purposes. We do this once a day (all other log-ins will be ignored) and sum up each daily log-in for one month. The daily log-in data will be deleted after 24 hours, the monthly sum at the end of each month.”
CyberGhost claims that this data is the bare minimum required to keep its VPN service running optimally.
CyberGhost’s logging policy makes it clear that no personally identifiable information is collected and therefore there is nothing stored on CyberGhost’s servers that could be used to identify you, should anyone ever seize their servers.
CyberGhost VPN is operated by the Romanian company CyberGhost SA, which was acquired by Kape Technologies PLC (previously known as Crossrider) in 2017.
The fact that CyberGhost is headquartered in Romania may seem less than ideal since Romania is part of the EU which has aggressive data-retention and sharing agreements in place with other nations.
However we are not concerned by where CyberGhost is located given that it doesn’t collect any personally identifiable connection data.
CyberGhost is a VPN you can trust with your online privacy.
Ease of Use
Extremely easy to use
How to Install & Set Up CyberGhost
CyberGhost is still one of the easiest VPNs to use, even with all of its bells and whistles.
Menus in the apps are clearly labeled and come with helpful contextual tooltips.
There’s even a set of demonstrative videos on the CyberGhost website that show you just how simple its VPN apps are.
CyberGhost’s browser extensions couldn’t be simpler. You just have to click the icon and select a location.
Live chat and extensive troubleshooting
|24/7 Live chat support|
The round-the-clock live chat support agents are always friendly and responsive, usually managing to solve our queries in a matter of minutes.
There’s a good chance you won’t ever need to use live support, though, as the online troubleshooting guides are pretty comprehensive.
Pricing & Deals
A great value VPN made very cheap with long-term plan
Get 79% off CyberGhost's 3-year plan
CyberGhost Pricing Plan
CyberGhost used to provide a free VPN service, however that is no longer the case.
At its very cheapest, CyberGhost costs $2.75 per month – a 79% saving – but this requires a 3-year commitment. We think it’s worth the money, but if you don’t want to commit for 3 years then a monthly subscription plan jumps to $12.99 per month while a 6-month plan will cost $7.99 per month (a 39% saving).
CyberGhost has a 45-day money-back guarantee in place, which is one of the longest we’ve come across, but it only applies to subscriptions of six months or longer – one-month subscriptions have a 14-day refund guarantee.
There are no hidden catches or restrictions. If you want your money back then CyberGhost will refund you in 5-10 working days. To get a refund, simply contact CyberGhost support (live chat or email) and request a refund before the 45-days are up. You may be asked to fill in a short survey.
CyberGhost also offers a one-day free trial (or seven days for mobile devices). The free trial grants you the full VPN experience with no personal or payment details asked for. A handy pop-up will remind you of your remaining runtime every time you use the VPN service.
US$12.99/moBilled $12.99 each month
US$7.99/moBilled $47.94 every 6 months
US$2.75/moBilled $99.00 every 3 years
All plans have 45-day money-back guarantee
Payment & Refund Options
CyberGhost accepts a range of payment options including most major credit cards, PayPal and Bitcoin.
Unfortunately, it doesn’t currently accept any other international options like Alipay or UnionPay.
You’ve read our expert review - read on for reviews from real users.
Based on 417 reviews
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Share your thoughts to help others
Great VPN provider
Very helpful technicians and it works like a charm. I like the different options for either streaming and torrenting.
Great on all devices except Windows7. There it is slow or late logging in and fails to start service automatically on Wake Up or ReBoot.
Fa quello che deve fareVerified Purchase
Ho aspettato un pò prima di scrivere una recensione, devo dire che sono sodisfatto, facile da usare e sempre presente quando è online
Great VPNVerified Purchase
This is truly the best VPN in the business! I like the pricing and the amount of devices I use my membership on . It is really convenient for multiple devices.
Affordable yet amazingVerified Purchase
A+ service and communication as well as seamless connections and reasonable speeds while connected. Keep up the great work CG!