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CyberGhost Review

Callum Tennent
By Callum TennentUpdated
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CyberGhost screenshot

CyberGhost: Ranked #4 out of 99 VPNs that we tested

  1. Fast download speeds: 64Mbps (global average)
  2. Unlocks Netflix and other popular streaming sites
  3. Optimized servers for torrenting and P2P traffic
  4. Simple setup on most popular devices
  5. Connect securely to 60 countries
  1. Torrenting not available on US & Australia servers
  2. Server network could be bigger

Works with

Netflix, Amazon Prime Video, Hulu, BBC iPlayer, Sky, HBO, Torrenting

Available on

  1. Windows
  2. Mac
  3. Ios
  4. Android
  5. Linux

Price from

Speed & Reliability

Very fast speeds on local connections

Use the table below to see how CyberGhost speeds fare against its top-scoring rivals in 11 locations around the world.

Select server location
CyberGhostExpressVPNIPVanish
Download Average64.11 Mbps59.06 Mbps54.01 Mbps
Upload Average23.83 Mbps24.94 Mbps28.36 Mbps
Ping Average144 ms141 ms134 ms

Here are the average speeds you can expect from CyberGhost from a handful popular regions.

Europe Server locations include Amsterdam, Paris, Frankfurt and London.Asia Server locations include Singapore and Tokyo.USA Server locations include San Francisco and New York.Australia
Download Average236 Mbps232 Mbps116 Mbps157 Mbps
Upload Average125 Mbps131 Mbps47 Mbps94 Mbps
Ping Average4 ms2 ms89 ms6 ms

Averages are calculated from our test results over the last 4 weeks. To read about our speed testing methodologies, please read How We Test VPN Speed.

Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.

Before using CyberGhost:

  1. DownloadMbps

    95

  2. UploadMbps

    97

  3. Pingms

    2

When connected to CyberGhost:

  1. DownloadMbps

    54

  2. UploadMbps

    77

  3. Pingms

    13

Download speed without CyberGhost: 95 Mbps

Download speed with CyberGhost: 54 Mbps

Our download speed loss when CyberGhost is running: 43%

CyberGhost can match almost any VPN service for sheer download and upload speeds, but what it occasionally lacks is consistency.

CyberGhost VPN’s local download and upload speeds are impressive, but those connecting to international servers may notice a drop-off in performance, with ping times increasing, too.

Server Locations

Global coverage with 3,500 servers

Globe with a blue flag60Countries
Image of a city landscape90+Cities
Image of a pink marker3,500+IP Addresses

CyberGhost’s servers cover the whole world, with great server coverage in Europe and North America. A choice of over 3,500 servers is paired with a similar number of IP addresses.

CyberGhost Server Location List on CyberGhost Website

3,500 IPs is a very good number. It does fall a little short when compared to one of CyberGhost’s top rivals NordVPN, which boasts over 5,000 IP addresses. While it would be great to see CyberGhost’s number of IPs increase in the near future, the current number is absolutely fine for now.

Streaming & Torrenting

Great for Netflix, Torrenting and More

CyberGhost provides many dedicated Netflix servers, which is great. We have never had issues accessing Netflix when using CyberGhost VPN.

CyberGhost has its own dedicated BBC iPlayer server, too, and it is currently out recommended VPN for iPlayer.

That’s not all, though. CyberGhost subscribers also report enjoying using it with:

  • Amazon Prime Video
  • Hulu
  • HBO
  • Sling TV
  • Sky
  • Now TV
  • PlayStation Vue

Torrenting

Torrenting works brilliantly, although there are a couple of caveats: CyberGhost doesn’t allow torrenting on US or Australian servers, and only allows P2P traffic via its Microsoft Windows and MacOS applications.

If you’re ok with these P2P limitations, then CyberGhost is a fast and reliable VPN for torrenting. If not, then take a look at our best VPNs for torrenting.

Bypassing Censorship

Not equipped to work in China

We can’t recommend CyberGhost as a means to beat China’s Great Firewall as it simply can’t guarantee reliable access – there aren’t any special tools in place to help it do so. VyprVPN is a VPN service to consider if you’re planning on using a VPN in China.

Away from China, though, CyberGhost should work for you just fine. Given CyberGhost’s presence in Africa and Asia you shouldn’t ever be too far from a server, either.

Platforms & Devices

Compatible with popular devices, including routers

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

Whatever your device or operating system, CyberGhost has you covered. Aside from the standard platforms, router-level install means that you can get everything covered at once.

Games Consoles & Streaming Devices

AppleTV LogoAppleTV
Amazon Fire TV LogoAmazon Fire TV
Chromecast LogoChromecast
Nintendo LogoNintendo
PlayStation LogoPlayStation
Roku LogoRoku
Xbox LogoXbox

You can use CyberGhost with a range of gaming consoles and streaming devices by connecting them to a configured router.

You can also piggyback off the CyberGhost VPN connection from another device running the CyberGhost app, such as a laptop or smartphone. The recent addition of a native app for the Amazon Fire TV Stick is also a plus.

Browser Extensions

Chrome LogoChrome
Firefox LogoFirefox

CyberGhost has browser extensions available on Google Chrome or Mozilla Firefox. These extensions are entirely free but, regardless of whether or not you’re a paying customer, you only get access to four locations through them.

These add-ons are only proxies, so they will only protect your web traffic. We recommend you use CyberGhost’s extensions in conjunction with the main VPN app. If you’re looking for a VPN service with VPN extensions then ExpressVPN is the VPN provider for you.

Encryption & Security

One of the best VPNs for security

Protocol

IKEv2/IPSec

L2TP/IPSec

OpenVPN (TCP/UDP)

PPTP

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

VPN Kill Switch

Advanced features

Split Tunneling

TOR via VPN Server

Please see our VPN Glossary if these terms confuse you and would like to learn more.

CyberGhost is an excellent choice for privacy, with one of the most advanced security suites of any VPN available today.

The CyberGhost apps default to our favorite protocol, OpenVPN, it uses the ultra-secure AES-256 encryption and has a kill switch to make sure your identity stays protected in the event of a connection drop.

CyberGhost didn’t suffer from any IP or DNS leaks thanks to CyberGhost owning all of its own DNS servers, and there’s plenty of extra features for power users to play with.

Logging Policy

Based in EU but no logs assure privacy

This is a list of all the information that CyberGhost collects:

  • The time and date you connected to the VPN
  • Your country of origin (but not your IP)

CyberGhost claims that this is the bare minimum required to keep the service running optimally, and we’re inclined to agree. There’s absolutely nothing detailed in its logging policy that could be used to identify you, should anyone ever seize their servers.

Excerpt from CyberGhost Logging Policy

Excerpt from CyberGhost Logging Policy

Jurisdiction

At a glance CyberGhost’s Romanian jurisdiction may seem less than ideal. Any EU nation makes for a poor base of operations for a VPN due to the body’s data-retention and sharing agreements.

Our concerns are eased by the sheer lack of information collected by CyberGhost, though. There’s so little connection data logged that you would be unidentifiable to any law enforcement agency or government body.

CyberGhost is a VPN you can trust.

Ease of Use

Extremely easy to use

How to Install & Set Up CyberGhost

CyberGhost is still one of the easiest VPNs to use, even with all of its bells-and-whistles. Menus in the apps are clearly labeled and come with helpful contextual tooltips.

There’s even a set of demonstrative videos on the CyberGhost website that show you just how simple the whole thing is.

Browser Extensions

CyberGhost’s browser extensions couldn’t be simpler. You just have to click the icon and select a location.

Customer Support

Live chat and extensive troubleshooting

24/7 Live chat support
Online Resources

The round-the-clock live chat support agents are always friendly and responsive, usually managing to solve our queries in a matter of minutes.

There’s a good chance you won’t ever need to use live support, though, as the online troubleshooting guides are pretty comprehensive.

Pricing & Deals

A great value VPN made very cheap with long-term plan

CyberGhost Coupon

CyberGhost Pricing Plan

At its very cheapest, CyberGhost requires a 3-year commitment, costing just $2.75 per month – a 79% saving.

CyberGhost offers both a 45-day money-back guarantee and a one-day free trial (or seven days for mobile devices). The money-back guarantee is one of the longest we’ve come across, but it’s worth noting that it only applies to subscriptions of six months or longer – one-month subscriptions have a 14-day guarantee.

There are no hidden catches or restrictions. Your card will be charged when you first sign up but refunds are processed in 5-10 working days.

The free trial grants you the full VPN experience with no personal or payment details asked for. A handy pop-up will remind you of your remaining runtime every time you use the service. You can read how to get the free trial in our handy step-by-step guide.

  1. Monthly

    US$12.99/mo

    Billed $12.99 each month
  2. 6 months

    US$7.99/mo

    Billed $47.94 every 6 months
    Save 39%
  3. 3 years

    US$2.75/mo

    Billed $99.00 every 3 years
    Save 79%

All plans have 45-day money-back guarantee

Payment Options

Credit Card
PayPal
Bitcoin

CyberGhost accepts a range of payment options including most major credit cards, PayPal and Bitcoin.

Unfortunately, it doesn’t currently accept any other international options like Alipay or UnionPay.

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User Reviews

 94% 
4.7 out of 5 stars

Based on 385 reviews

  1. 5 star
     0% 
    (282)
  2. 4 star
     0% 
    (88)
  3. 3 star
     0% 
    (7)
  4. 2 star
     0% 
    (3)
  5. 1 star
     0% 
    (5)

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Best Positive Review
 100% 

Great VPN provider

Verified Purchase

Very helpful technicians and it works like a charm. I like the different options for either streaming and torrenting.

Best Critical Review
 80% 

general impression

Verified Purchase

Great on all devices except Windows7. There it is slow or late logging in and fails to start service automatically on Wake Up or ReBoot.

Showing 1-3 of 385 Reviews
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  1.  100% 

    Leistung und Preis Top

    Verified Purchase

    Sehr einfache Installation über App auf allen Geräten und flüssige Wiedergabe von Streams und Gez Mediatheken funktionieren ohne Probleme was bei meinem vorherigen Anbieter nicht so war. 3Jahres Abo Preis unschlagbar war vorher bei VyrVpn und hatte immer wieder Probleme mit der Verbindung .Klare Empfehlung für CyberGhost

  2.  100% 

    BEST VPN!!

    Verified Purchase

    The best VPN I've tried where security and speed are preferred. VPN at a cheap price but quality and reasonable

  3.  100% 

    Great, easy to use

    Verified Purchase

    Lovely program. It's fast and easy to use! I would definitely recommend it to others. I even gave a friend a one year subscription as a gift :)

See all 385 CyberGhost user reviews