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CyberGhost Review

Simon Migliano
By Simon MiglianoUpdated
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CyberGhost: Ranked #4 out of 99 VPNs that we tested

CyberGhost VPN is one of the most established VPN services around. It was founded by Robert Knapp in 2011, and it quickly became one of the most popular free VPNs.

CyberGhost currently has over 30 million users and its popularity keeps growing but the question is, how does it compare to other top VPN providers?

In this review you will learn what is good and what is not so good about CyberGhost, and you will find answers to popular questions like:

  • Is using CyberGhost safe?
  • Is it legal and does it really work?
  • Does CyberGhost still have a free version?
  • Does it work with Netflix?
  • Is torrenting & P2P allowed?

Before we answer all these questions (and many more), lets first examine CyberGhost VPN’s pros and cons:

  1. Fast speeds: 64Mbps (global average)
  2. Unlocks Netflix, BBC iPlayer & other streaming sites
  3. Optimized servers for torrenting/P2P traffic
  4. Strong logging policy & no IP/DNS/WebRTC leaks
  5. User-friendly apps for PC, Mac, iOS, & Android
  6. Great server network across 59 countries
  1. Torrenting not available on US & Australia servers
  2. Doesn't work in high censorship countries
  3. Not recommended for Kodi
  4. 14-day refund guarantee on 1-month plan

Works with

Netflix, Amazon Prime Video, Hulu, BBC iPlayer, Sky, HBO, Torrenting

Available on

  1. Windows
  2. Mac
  3. Ios
  4. Android
  5. Linux

Price from

$2.75/mo

As you can see CyberGhost is without a doubt an impressive VPN, but there are a few drawbacks that you need to know about in more detail.

Lets start off our in-depth review by looking at how fast CyberGhost really is.

Speed & Reliability

Very fast speeds, especially for same-country connections

CyberGhost can match almost any VPN service for fast download and upload speeds, but what it occasionally lacks is consistency.

CyberGhost VPN’s same-country (for example, London to London) download and upload speeds are impressive, but CyberGhost users connecting to international servers may notice a drop-off in speed, with ping times also increasing.

Use the table below to see how CyberGhost speeds fare against its top-scoring rivals in 11 locations around the world.

CyberGhostExpressVPNIPVanish
Download Average63.59 Mbps52.83 Mbps49.54 Mbps
Upload Average23.77 Mbps23.97 Mbps28.44 Mbps
Ping Average143 ms140 ms131 ms

Here are the average speeds you can expect from CyberGhost from a handful popular regions.

Europe Server locations include Amsterdam, Paris, Frankfurt and London.Asia Server locations include Singapore and Tokyo.USA Server locations include San Francisco and New York.Australia
Download Average220 Mbps206 Mbps102 Mbps181 Mbps
Upload Average118 Mbps130 Mbps63 Mbps100 Mbps
Ping Average5 ms2 ms83 ms6 ms

Averages are calculated from our test results over the last 4 weeks. To read about our speed testing methodologies, please read How We Test VPN Speed.

Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.

Before using CyberGhost:

  1. DownloadMbps

    95

  2. UploadMbps

    97

  3. Pingms

    2

When connected to CyberGhost:

  1. DownloadMbps

    54

  2. UploadMbps

    77

  3. Pingms

    13

Download speed without CyberGhost: 95 Mbps

Download speed with CyberGhost: 54 Mbps

Our download speed loss when CyberGhost is running: 43%

Server Locations

3,500 servers around the world

Globe with a blue flag59Countries
Image of a city landscape90+Cities
Image of a pink marker3,500+IP Addresses

CyberGhost’s servers cover the whole world, with great server coverage in Europe and North America.

A choice of over 3,500 servers is paired with a similar number of IP addresses.

Screenshot of CyberGhost Server Locations Map

3,500 servers is a very good number, and one of the highest server counts on the market. While it it’s considerably less than NordVPN‘s 5,000 plus servers, it is still a very high number of VPN servers.

Similarly to IPVanish, CyberGhost owns all of its DNS servers meaning that it doesn’t rely on rented servers to provide VPN connections.

The countries with the most CyberGhost servers are the US (708), Germany (609), France (336), the UK (288) and Canada (175).

At city-level, CyberGhost covers 13 different US locations, and 3 locations in Australia, Canada and the UK.

 

Streaming & Torrenting

Great for Netflix, Torrenting and More

CyberGhost provides many dedicated Netflix servers, which is great. They are very east to find in the app and we’ve never had any issues unblocking Netflix when using CyberGhost VPN.

CyberGhost has also its own dedicated BBC iPlayer server, too, and CyberGhost is currently our highest-recommended VPN for BBC iPlayer.

That’s not all, though. CyberGhost subscribers also report that they can successfully stream:

  • Amazon Prime Video
  • Hulu
  • HBO
  • Sling TV
  • Sky
  • Now TV
  • PlayStation Vue

Torrenting

CyberGhost is also a good choice for torrenting, although there are a couple of caveats:

  • It doesn’t allow torrenting on its US or Australian servers
  • It only allows P2P traffic via its Windows and macOS applications

If you’re ok with these P2P limitations, then CyberGhost is a safe, fast and reliable VPN for torrenting. CyberGhost doesn’t log, it has a VPN kill switch and when we checked for IP/DNS leaks, we found none.

If however the torrenting limitations above are putting you off, then take a look at our best VPNs for torrenting.

 

Bypassing Censorship

No good for China and highly censored countries

We can’t recommend CyberGhost as a VPN to use in high censorship countries, as it simply can’t guarantee to bypass aggressive web censors.

Unfortunately CyberGhost doesn’t have the obfuscation tools that make ExpressVPN and VyprVPN better VPN services to beat online censorship in countries like China, the UAE, Saudi Arabia and Iran.

CyberGhost even warns that you use of a VPN in certain countries is forbidden and CyberGhost VPN shouldn’t be used in these nations. CyberGhost does mention that workarounds to make its VPN work in these countries are available, but that you shouldn’t try them.

Basically, CyberGhost doesn’t want people to use its VPN in countries where VPNs are not legal.

Platforms & Devices

Compatible with popular devices, including routers

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

Whatever your device or operating system, CyberGhost has you covered with either a custom VPN app, or a manual workaround for you to configure your device and use CyberGhost VPN with it.

CyberGhost VPN is compatible with all Windows, macOS, iOS and Android devices.

You can also use CyberGhost on multiple devices at once, up to 7 in total (depending on the plan chosen).

Games Consoles & Streaming Devices

AppleTV LogoAppleTV
Amazon Fire TV LogoAmazon Fire TV
Chromecast LogoChromecast
Nintendo LogoNintendo
PlayStation LogoPlayStation
Roku LogoRoku
Xbox LogoXbox

You can also use CyberGhost with a range of gaming consoles and streaming devices, by installing the VPN onto your home router and connecting the devices to it.

You can also piggyback off the CyberGhost VPN connection from another device running the CyberGhost app, such as your laptop.

The recent addition of a native VPN app for the Amazon Fire TV Stick is also a big plus.

Browser Extensions

Chrome LogoChrome
Firefox LogoFirefox

CyberGhost has VPN browser extensions available for Google Chrome or Mozilla Firefox. These extensions are entirely free but, regardless of whether or not you’re a paying customer, you’ll only get access to eight servers in four locations (2 servers each) through them: United States, Germany, Romania and the Netherlands.

These VPN add-ons are only proxies though, so they will only protect your web traffic. We recommend you use CyberGhost’s VPN extensions with the main VPN application or VPN client at all times.

Encryption & Security

One of the best VPNs for security

Protocol

IKEv2/IPSec

L2TP/IPSec

OpenVPN (TCP/UDP)

PPTP

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

VPN Kill Switch

Advanced features

Split Tunneling

TOR via VPN Server

Please see our VPN Glossary if these terms confuse you and would like to learn more.

CyberGhost is an excellent choice for privacy, with one of the most advanced security suites of any VPN available today.

The CyberGhost apps default to our favorite protocol, OpenVPN, and it encrypts your web data traffic with the ultra-secure AES-256 encryption and has a kill switch to make sure your identity stays protected in the event of a connection drop.

Rest assured that your true location is safe and hidden with CyberGhost: we ran several IP or DNS leak tests and we found no leaks.

 

Logging Policy

Based in EU but no logs policy assures privacy

This is a list of all the anonymous information that CyberGhost collects (taken from their logging policy):

“CyberGhost VPN records the log-in of an anonymous account for statistical purposes. We do this once a day (all other log-ins will be ignored) and sum up each daily log-in for one month. The daily log-in data will be deleted after 24 hours, the monthly sum at the end of each month.”

CyberGhost claims that this data is the bare minimum required to keep its VPN service running optimally.

CyberGhost’s logging policy makes it clear that no personally identifiable information is collected and therefore there is nothing stored on CyberGhost’s servers that could be used to identify you, should anyone ever seize their servers.

Excerpt from CyberGhost Logging Policy

Excerpt from CyberGhost Logging Policy

Jurisdiction

CyberGhost VPN is operated by the Romanian company CyberGhost SA, which was acquired by Kape Technologies PLC (previously known as Crossrider) in 2017.

The fact that CyberGhost is headquartered in Romania may seem less than ideal since Romania is part of the EU which has aggressive data-retention and sharing agreements in place with other nations.

However we are not concerned by where CyberGhost is located given that it doesn’t collect any personally identifiable connection data.

CyberGhost is a VPN you can trust with your online privacy.

Ease of Use

Extremely easy to use

How to Install & Set Up CyberGhost

CyberGhost is still one of the easiest VPNs to use, even with all of its bells and whistles.

Menus in the apps are clearly labeled and come with helpful contextual tooltips. 

There’s even a set of demonstrative videos on the CyberGhost website that show you just how simple its VPN apps are.

Browser Extensions

CyberGhost’s browser extensions couldn’t be simpler. You just have to click the icon and select a location.

Customer Support

Live chat and extensive troubleshooting

24/7 Live chat support
Online Resources

The round-the-clock live chat support agents are always friendly and responsive, usually managing to solve our queries in a matter of minutes.

There’s a good chance you won’t ever need to use live support, though, as the online troubleshooting guides are pretty comprehensive.

 

Pricing & Deals

A great value VPN made very cheap with long-term plan

CyberGhost Coupon

CyberGhost

Get 79% off CyberGhost's 3-year plan

  • Tested

CyberGhost Pricing Plan

CyberGhost used to provide a free VPN service, however that is no longer the case.

At its very cheapest, CyberGhost costs $2.75 per month – a 79% saving – but this requires a 3-year commitment. We think it’s worth the money, but if you don’t want to commit for 3 years then a monthly subscription plan jumps to $12.99 per month while a 6-month plan will cost $7.99 per month (a 39% saving).

CyberGhost has a 45-day money-back guarantee in place, which is one of the longest we’ve come across, but it only applies to subscriptions of six months or longer – one-month subscriptions have a 14-day refund guarantee.

There are no hidden catches or restrictions. If you want your money back then CyberGhost will refund you in 5-10 working days. To get a refund, simply contact CyberGhost support (live chat or email) and request a refund before the 45-days are up. You may be asked to fill in a short survey.

CyberGhost also offers a one-day free trial (or seven days for mobile devices). The free trial grants you the full VPN experience with no personal or payment details asked for. A handy pop-up will remind you of your remaining runtime every time you use the VPN service.

CyberGhost accepts a range of payment options including most major credit cards, PayPal and Bitcoin.

Unfortunately, it doesn’t currently accept any other international options like Alipay or UnionPay.

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User Reviews

 94% 
4.7 out of 5 stars

Based on 417 reviews

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Best Positive Review
 100% 

Great VPN provider

Verified Purchase

Very helpful technicians and it works like a charm. I like the different options for either streaming and torrenting.

Best Critical Review
 80% 

general impression

Verified Purchase

Great on all devices except Windows7. There it is slow or late logging in and fails to start service automatically on Wake Up or ReBoot.

Showing 1-3 of 417 Reviews
  1.  100% 

    Fa quello che deve fare

    Verified Purchase

    Ho aspettato un pò prima di scrivere una recensione, devo dire che sono sodisfatto, facile da usare e sempre presente quando è online

  2.  100% 

    Great VPN

    Verified Purchase

    This is truly the best VPN in the business! I like the pricing and the amount of devices I use my membership on . It is really convenient for multiple devices.

  3.  100% 

    Affordable yet amazing

    Verified Purchase

    A+ service and communication as well as seamless connections and reasonable speeds while connected. Keep up the great work CG!

See all 417 CyberGhost user reviews