Ivacy Review

Ivacy fared a lot worse over far-reaching connections, with a significant download speed dip of 42% when connected to a US East Coast VPN server.

Depending on your internet speeds, this magnitude of drop could make US Netflix streaming a chore.

Using our 100Mbps fiber optic connection, you can view our speed test results connecting from the UK to various Ivacy servers below:

USA: 55Mbps (download) & 14Mbps (upload)
Germany: 82Mbps (download) & 48Mbps (upload)
Singapore: 47Mbps (download) & 13Mbps (upload)
Australia: 15Mbps (download) & 7Mbps (upload)

Latency remained fairly low on our local connection, making Ivacy a great choice for gamers. But there are even better VPN options out there for gaming.

If you want to read more about how we test VPN speeds, check out our page on how we review VPNs.

Ivacy has a decent server allocation, maintaining a mid-sized server network with 57 countries to choose from.

Coverage is best in Europe and North America but recent network expansion has seen Ivacy introduce VPN servers in more traditionally underrepresented countries, including Costa Rica, Ghana, Kenya, and Panama.

The overall country spread is mediocre, though, so we strongly recommend checking the server list to ensure your desired location is on there.

Ivacy’s total server number is more pleasing, with over 1,000 spread across the globe.

But be warned — this is not as impressive as it first seems. A staggering 25% are not physical servers. Ivacy operates a huge fleet of virtual servers, which use masking techniques to conceal their location for WHOIS lookups.

For instance, Ivacy’s ‘Luxembourg’ server is actually located in Atlanta, US, and its ‘Turkey’ server is located in New York.

On top of this, you can use OpenVPN, our preferred protocol, in just 17 of those 57 countries.

You can read more about why we endorse OpenVPN and the drawbacks of other VPN protocols in our VPN encryption guide.

Ivacy is a good VPN choice for streamers, successfully unblocking most major streaming services.

Ivacy regularly unblocked US Netflix and BBC iPlayer in our testing, which is particularly impressive given iPlayer’s infamous difficulty.

Both Netflix and BBC iPlayer can be accessed through Ivacy’s dedicated streaming servers. These servers are clearly labeled and easily discoverable, which remedies a frustration we have with some other VPN providers.

Ivacy’s mediocre speed performance means you may have buffering issues if you’re connecting from further afield, though.

We also wish Ivacy was able to unblock Disney+, which proved inaccessible in our testing.

If streaming is your main concern, check our recommendations for the best VPNs for streaming. These VPNs combine consistent unblocking of all the major streaming services with the fastest VPN speeds.

Ivacy is a great VPN choice for torrenters — providing dedicated servers just for P2P traffic.

These servers are somewhat undiscoverable, but can be found within the ‘Secure Download’ section of the app. We do wish that this was more explicitly explained in the interface, though.

By having servers exclusively for P2P activity, this works to massively reduce the risk of congestion and speed bottlenecks, even at peak times.

Ivacy’s use as a torrenting VPN is made particularly attractive due to its stellar logging policy, ensuring your torrenting activity stays anonymous.

This ensured anonymity is only available to torrenters on Windows and Android, however, as the Ivacy app on both platforms includes an internet kill switch. But Mac and iOS users should avoid using Ivacy for torrenting.

As the kill switch is not supported on any of Apple’s platforms, your true IP address is at risk of being revealed if your VPN connection drops when torrenting from an Apple device.

Ivacy has a bespoke app just for use in China, called Ivacy Prime. This is tied to your regular Ivacy subscription, so you don’t need to pay for two separate applications.

Ivacy Prime is only available on Windows and Android.

Frustratingly, there is no documentation relating to Ivacy Prime on the Ivacy web page, despite vast differences between it and the regular Ivacy app.

Firstly, the Ivacy Prime app does not offer an internet kill switch. This means that if your connection drops for any reason, your true IP address is at risk of being revealed.

Split tunneling is also not supported, which is less critical of a feature, but still a notable omission.

Ivacy Prime also only supports the OpenVPN protocol, which is a big win in our eyes. OpenVPN is open-sourced and has proven to be the best balance between performance and privacy.

The palette of modes has also been stripped back in the Ivacy Prime app — offering just ‘Smart Connect’, ‘Streaming’, and ‘Social Sites’.

The ‘Social Sites’ section is the most meaningful addition of the Prime app. This allows you to access popular sites like Facebook, Spotify, and YouTube which have been blocked by the notorious ‘Great Firewall of China’.

The usual fare of streaming services, like Netflix and Amazon Prime Video, have their own dedicated servers. There is a notable addition of YouTube TV, but BBC iPlayer is disappointingly absent.

Ivacy is a solid VPN choice when it comes to encryption and security.

Disappointingly, OpenVPN (our preferred VPN protocol), is available on servers in just 17 countries and has to be enabled in the settings menu. Otherwise, Ivacy will default to IKEv2.

When using Ivacy VPN, all your data is encrypted through the virtually unhackable AES-256 cipher. AES-256 is offered by most major VPN providers, being the gold standard for online encryption protocols.

On top of this, Ivacy provides a VPN kill switch, DNS, and IPv6 leak protection – all of which work to prevent your true IP address from being exposed in case of an unexpected connection drop.

Our tests found Ivacy to be fully protected from any DNS or IP leaks, too. Ivacy can be relied upon to successfully hide your true IP address.

But be warned – the internet kill switch is only available on Windows and Android. This means iOS and Mac users miss out on a kill switch, which is a huge downside.

The inclusion of split tunneling is a welcome feature. This allows you to safeguard your web traffic while maintaining compatibility with devices on your network, like your printer or streaming device.

But again, split tunneling is only available on Windows and Android. We long for Ivacy to give Apple users as much love as the rest of its user base.

Installing Ivacy is incredibly simple, even for VPN novices.

In short, you just have to head to the downloads page of the Ivacy website and click ‘Get Started’ for your preferred platform, then follow the on-screen steps.

Once installed, the Ivacy app is fine but certainly not great.

The different sections of the app are ambiguously labeled and it can be difficult to determine the particular purpose of each option.

To make this worse, the ‘more info’ button, which presumably explains the role of each section, does not work.

But don’t worry, we’ve got you covered.

• ‘Smart Connect’ simply connects you to your nearest Ivacy VPN server
• ‘Secure Download’ is for torrenting and P2P traffic
• ‘Streaming’ is for unblocking geo-restricted streaming services
• ‘Unblocking’ is for connecting to a VPN server in a country of your choosing

Configuring some of Ivacy’s security options can also be a chore. Bizarrely, the kill-switch is hidden behind a drop-down menu on the ‘Connection’ tab of settings. IP and DNS leak protection is also off by default.

Some settings are also concealed by technical jargon. It would be useful if the VPN protocol options of UDP and TCP were explained to be the OpenVPN options, for example.

Despite being always available, Ivacy’s customer support is not as good as we’d like.

Ivacy’s 24/7 live chat feature is great if you’re in a hurry, but falls flat most of the time.

We found it to work mostly as a conduit to its online resources, as almost all our queries were answered with a link.

However, this is not necessarily a bad thing, as Ivacy does boast a decent knowledge base which should answer the majority of questions.

The support section on the website is where you’ll find FAQs, troubleshooting advice, and manual setup guides for lots of devices.

With more technical questions, we were directed to Ivacy’s email support team. Disappointingly, they were not the hastiest repliers and were often unable to adequately answer our questions.

More frustratingly, Ivacy’s customer support team outright refused to answer some of the questions we posed.

For instance, Ivacy refused to tell us how it determines the source country of its users, and ignored all correspondence regarding the company’s ownership structure.

In summary, you should avoid using Ivacy due to its purposely hidden ownership structure and its sketchy business methods.

This is a shame, given how consistently Ivacy unblocks major streaming services, how laudable its privacy policy is, and the robust security techniques it employs.

But would you deposit your money with a bank who closes the shutter when you ask about its manager? Buy a car from a dealer that refuses to provide you with the vehicle history? Buy a phone from a company who surreptitiously operates fake review sites?

Certainly not. So long as Ivacy deliberately choose to stay in the shadows, it does not deserve your money.