We found it easy to install and set up ZoogVPN on all our test devices. The VPN service has easy-to-follow tutorials on its website.
You can download ZoogVPN and start using it for free on all major platforms once your email address is verified. All versions of the app feature minimal features: just a choice of protocol and a kill switch toggle.
This is reasonable enough. But frequent connection failures see ZoogVPN’s ease of use rating plummet. On several occasions, we waited a long time for the VPN to connect only for it to fail altogether.
If you’re planning on using a VPN frequently, ZoogVPN might become frustrating quite quickly.
Here’s a more detailed look at the interface of each ZoogVPN application:
Desktop & Laptop (Windows & Mac)
ZoogVPN’s desktop clients have some key differences, including the number of protocols available and whether the client is size-adjustable.
Windows is simply the better client, with no bugs and easier navigation. However, both desktop versions have the basics: OpenVPN, a kill switch, and the option to launch the app on startup.
ZoogVPN’s macOS (left) and Windows (right) clients have the same color palette but feature different information in the homepage.
In our tests, we found ZoogVPN has some annoying software bugs on macOS. After logging into ZoogVPN, the app window on macOS is fixed to the center of the screen and can’t be moved or resized.
We also experienced multiple connection failures using ZoogVPN’s OpenVPN protocol on our MacBook Pro. We were able to use IKEv2, but this isn’t the safest option. Other VPNs like NordVPN and PrivateVPN offer reliable OpenVPN connections on all major platforms.
Mobile (iPhone & Android)
ZoogVPN’s mobile apps are easy to install from official app stores, and straightforward to use on mobile. They are lacking advanced features like split tunneling or double VPN, though.
Both mobile apps feature the same dull green and gray color palette as on the desktop clients.
We’re shocked to see ZoogVPN shows you historical data usage from when you first activated your account till present. Not only does this feel unnecessary and intrusive, it also confirms that ZoogVPN logs your individual bandwidth usage.
ZoogVPN on iOS (left) and Android (right) have slight differences.
There are other VPNs that are much more attractive on Android and iOS. The only redeeming quality is that ZoogVPN Free on iOS doesn’t require an email address.
The free version on Android and all other platforms requires you to hand over your email address for account verification.
Amazon Fire TV & Android TV
ZoogVPN’s custom apps for Amazon Fire TV and Android TV are user-friendly enough for beginners, but doesn’t actually perform well at unblocking georestricted video content.
It’s also missing key features more advanced users will need. You only have one choice of protocol (OpenVPN) and it doesn’t have a kill switch to prevent IP address leaks.
We weren’t able to unblock Netflix’ US content library with ZoogVPN.
Unlike other ZoogVPN apps, there isn’t the option to search servers by country on Amazon Fire and Android TV. Instead, you have to manually scroll through every server available.
Lastly, you don’t get access to ZoogVPN’s full catalog of servers on Amazon Fire TV, but you can use 23 of its specialized streaming servers.