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TorGuard Review

Rebecca Duff
By Rebecca DuffUpdated
Our Score7.6
User Rating
 40% 
(1 User Review)

Old-school budget VPN. Great for privacy but not at all user-friendly.

What we like
  • Fast speeds on local connections
  • Huge array of privacy tools
  • Additional obfuscation tools
  • Free encrypted webmail service
  • Connect securely to 52 countries
  • Ad and malware blocking tools

TorGuard is definitely best suited to those looking to protect their privacy first and foremost.

Those seeking easy access to streaming or sleek, user-friendly apps will be disappointed, but the sheer level of configuration offer is hard to overlook.

There are several reasons it doesn’t quite make our top ten, but it’ll certainly do the job for the majority of everyday users, so long as you’re not put off by the clunky, old-fashioned software.

Pricing & Deals

TorGuard offers the usual range of pricing plans to help you choose the best option for you. As is normally the case, the longer you sign up for, the less you pay each month.

A single month costs $9.99, which is pretty reasonable in the grand scheme of things. The biggest reductions can be found on the six and 12-month plans, both of which are just $4.99 per month, saving you 50%.

TorGuard Coupon

TorGuard Pricing & Deals

Best Value Deal
12 Months
US$4.99/mo
Save 50%
Billed $59.99 every 12 months
6 Months
US$4.99/mo
Save 50%
Billed $29.99 every 6 months
1 Month
US$9.99/mo
Billed $9.99 every month
Get TorGuard7-day money-back guarantee

TorGuard offers a seven-day money-back guarantee in place of a free trial. This is completely ‘no questions asked’ and TorGuard states that it will refund your payment “if you are less than 100% satisfied” with the service.

Payment Options

TorGuard offers an extensive range of payment options including all major credit and debit cards, PayPal and a long list of cryptocurrencies. Options such as Alipay and Neosurf are also available through its partnership with Paymentwall.

Speed & Reliability

TorGuard offers speedy performance both locally and internationally, making it suitable for doing anything you want online without breaking a sweat.

Locally, speeds are good enough for everyday users, peaking at 87Mbps in the Netherlands. Connecting out to the US was very quick at 41Mbps, and we were very pleasantly surprised to see speeds of up to 40Mbps as far away as Australia.

We found latency to be high across the board, which won’t affect most but may deter avid gamers.

Uploads are certainly fast enough on local connections but struggle across longer distances. Speeds in Germany peak at 75Mbps, ensuring speedy file uploads.

If you’re just looking for a VPN to use for general browsing and some streaming, TorGuard will most definitely do the job.

To read about our speed testing methodologies, please read How We Review VPNs.

Features

Server Locations

52Countries52Countries
65Cities65Cities
3,000+IP Addresses3,000+IP Addresses

With 52 countries to choose from, you shouldn’t have too many problems finding a nearby TorGuard server, no matter where you are in the world.

The range of IPs is impressive (3,000 shared and many more dedicated), meaning you’re unlikely to experience server congestion.

A choice of 10 US cities isn’t the best we’ve seen but there’s a good spread of locations covering East to West. City-level choice is also available in a handful of other countries.

South America and Africa unfortunately lacked significant options, so users based here should avoid.

You can find the complete list of TorGuard server locations by country and purpose on their website below.

Platforms & Devices

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

TorGuard offers custom apps for Microsoft Windows, MacOS, iOS, Android and Linux devices. You can also buy a pre-configured router from TorGuard’s website that already has the VPN installed, or install it on your existing router if you’d rather do that – check out our handy guide here.

Browser Extensions

Chrome LogoChrome
Firefox LogoFirefox

TorGuard offers proxy extensions for both Google Chrome and Mozilla Firefox browsers.

It should be noted that these are not true VPN extensions as they’ll only protect your browser traffic, therefore we wouldn’t advise using them in place of the desktop client.

Games Consoles & Streaming Devices

AppleTV LogoAppleTV
Amazon Fire TV LogoAmazon Fire TV
Chromecast LogoChromecast
Nintendo LogoNintendo
PlayStation LogoPlayStation
Roku LogoRoku
Xbox LogoXbox

TorGuard can be used with a wide range of games consoles and streaming devices by connecting them to a router that’s running the VPN software.

If you’re looking for more of a plug-and-play solution, you should check out PrivateVPN.

Streaming & Torrenting

Unless you’re willing to pay an extra $5 a month for a dedicated streaming IP, TorGuard isn’t a reliable option for streaming.

We used to be able to access Netflix on a couple of US servers, however in our recent tests it was unfortunately blocked. BBC iPlayer remains inaccessible, as has been the case for several months now.

TorGuard is, however, an excellent choice for torrenters, as P2P activity is permitted on all servers. Quick uploads and a ton of privacy features are also advantages in this area.

Encryption & Security

This is where TorGuard really comes into its own, providing one of the highest levels of privacy we’ve seen from any VPN provider.

Not only is encryption is via top cipher AES-256, the Windows app defaults on startup to OpenVPN, the most secure protocol.

There are enough advanced settings to satisfy even the most security-conscious user, including a kill switch feature and first-party DNS servers to name a couple.

We were pleased to see no DNS or IP leaks in our latest tests, too.

There’s also the option to connect via TCP Port 443, which masks the fact you’re using a VPN. The only downside is that these features do have a negative impact on performance.

Protocol
  • IKEv2/IPSec
  • L2TP/IPSec
  • OpenVPN (TCP/UDP)
  • PPTP
  • SSTP
Encryption
  • AES-256
Security
  • DNS Leak Blocking
  • First-party DNS
  • IPV6 Leak Blocking
  • Supports TCP Port 443
  • VPN Kill Switch
  • WebRTC Leak Blocking
Advanced features
  • Ad Blocker
  • Dedicated IP
  • SOCKS

Bypassing Censorship

Even despite China’s recent crackdown on VPN users, TorGuard remains a reliable choice for connecting out from that country due to its proprietary Stealth protocol, STunnel.

This makes it a lot easier for you to bypass the censors and access government-blocked content. Just beware that the website is currently blocked in China, so be sure to download the VPN before you travel.

TorGuard is also a solid choice for users in other high-censorship countries such as Iran, Turkey and Saudi Arabia.

Privacy

Logging Policy

TorGuard operates a strict zero-logs policy, not even temporarily logging connection metadata as is common to manage a VPN network. This means no date/timestamps, IP addresses or bandwidth get recorded at all, so there is no way that anything you do online can be linked back to you.

Jurisdiction

TorGuard is based in Florida, USA, which could be seen as a problem. Thankfully, its zero-logs policy means this isn’t something to worry too much about. Even if a third party were to request your data, TorGuard would have nothing to hand over.

Customer support informed us that it would only comply with “an official court ordered ruling”, and even then all it would be able to do is “hand over blank hard drives”, which is reassuring.

Ease of Use

TorGuard’s custom apps are aimed more at VPN veterans that want to fine-tune every behavior of the app, right down to the level of handshake encryption being used.

Looks aside, we can confidently say that it works well and does it what is promises with fairly minimal fuss. The apps are OpenVPN only and you manually select UDP or TCP and the combination of ciphers to be used.

Advanced settings are numerous and sensibly organized – although lacking any contextual help or tips – that enable you to add layers of extra security, switch to using proxy servers, and even execute custom scripts.

Getting Started

Downloading and installing TorGuard is incredibly simple. All you have to do is sign up for an account, go to the downloads section of the website and click the button for the relevant device.

  • Installing software
  • How to use the app

Customer Support

TorGuard’s customer service is decent enough for a budget provider. The website is packed full of useful information but it’s hard to navigate and there’s no real effort to explain concepts or use plain English. The forums are useful for more specific queries, though.

Live chat is also available, which is great at this price-point. Agents use pre-written responses where they can to save time but add personal touches and come across as friendly. Email support was very fast and provided clear answers.

The Bottom Line

What we like
  • Great local speeds
  • Huge array of privacy tools
  • Works well in high-censorship countries
  • Connect securely to 52 countries
  • Strict zero-logs policy
What we like less
  • Slow international performance
  • Unpolished, dated apps
  • Inconsistent access to Netflix
  • Customer support needs a makeover

If you’re looking for a VPN that offers the highest level of privacy and will help you beat the censors, TorGuard is an excellent choice.

Local performance is good but it’s not the best option for streaming, however we like the strict zero-logs policy and the huge array of privacy tools on offer.

Inexperienced VPN users and speed freaks should consider other options, but tech-savvy anonymity-seekers on a budget should definitely take a look.


TorGuard User Reviews

 40% 
2 out of 5 stars

Based on 1 review

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  1.  40% 

    Be aware they dont give refund!

    Be aware they dont give refund!, before i make purchase they offfer 7 days refund but after purchase on first day of subscription! i make request for refund theay say theay cannot beacuse refund abuse is currently being attempted by many users? Why they misleading people that they offer 7 days refund? be aware that TorGuard dosent offer refund!

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