VyprVPN is a VPN provider with a message: “Your Data. Our Servers. No 3rd Parties.” This message is at the core of its unique offering: unlike competing services, VyprVPN owns and operates its entire server network through parent company Powerhouse Management.
Based in Switzerland, VyprVPN also offers secure encryption, a no-logs policy, and the proprietary Chameleon protocol which works to effectively bypass online censorship. It didn’t leak data in any of our tests, and when we scanned it for malware it came out clean. Together, this makes VyprVPN a very secure VPN.
It’s also great for streaming and provides reliable access to US, UK, Canadian, German, and Japanese Netflix libraries. Torrenting and P2P file-sharing is supported on all of VyprVPN’s servers and there are custom apps available for all major platforms.
VyprVPN’s speeds and pricing could be improved but it still offers very good value even on a one-year subscription. We recommend the service as an upstanding VPN provider that you can trust to safeguard your data.
We particularly recommend VyprVPN if you want to connect to the internet from censored countries like China, Iran, UAE, and Turkey.
There isn’t much to dislike here, but we’ve performed a variety of tests to produce the most comprehensive review of VyprVPN you’ll find. First, here are its biggest pros and cons:
VyprVPN Pros & Cons
VyprVPN Key Summary
|Logging Policy||No Logs|
|Works in China||Yes|
|Support||24/7 Live Chat|
|Cheapest Price||$2.5/mo over 24 Months|
Is VyprVPN Private?
About & Logging
VyrVPN is owned and operated by Golden Frog, itself owned by Powerhouse Management. Powerhouse Management, Golden Frog, VyprVPN, and all related companies belong to Ron and Carolyn Yokubaitis, who have been working in internet access and networking since they started Texas.net in 1994.
In 2009 the couple founded Golden Frog in a direct response to the Room 641a scandal — where it was discovered the NSA had been surveilling AT&T’s networks — and took the Snowden Revelations that occured four years later as validation of the company’s goals.
VyprVPN’s proposition of eliminating as many third parties as possible asks you to put a lot of trust in them. Like all VPN providers VyprVPN has the ability to monitor everything you do online, but this VPN goes a step further by taking control of your DNS requests through parent company Powerhouse Management. You can learn more about VyprVPN’s first-party DNS system later on in this review.
- We do not log a user’s IP address
- We do not log the IP address assigned to the user when using VyprVPN
- We do not log connection start or stop time
- We do not log a user’s traffic or the content of any communications
- We are network neutral. We do not discriminate against devices, protocols, or applications
- We do not throttle or rate limit your Internet connection
This is an explicit and detailed logging policy that sets out a principled vision for the relationship between user and network provider.
Being network neutral is a key detail: it means VyprVPN won’t run real-time analysis of your traffic or block certain kinds of activity. Importantly it means you can torrent on any server you want.
Similarly, by agreeing not to log your IP address or connection times VyprVPN makes it impossible for a third party to trace an IP back to you, even with a warrant.
This is good news for torrenters – and we’ll go over this in more detail later in the review.
A few years ago VyprVPN’s logging policy far exceeded what we consider reasonable. It has since remedied this, and we now feel comfortable recommending VyprVPN as a private service.
This information is enough to totally deanonymize users, and there are many examples of VyprVPN using this data to hand over its users’ information to DMCA trolls.
Unsurprisingly, this upset some of the service’s users.
By 2017, VyprVPN’s outdated approach to user privacy had earned it a negative reputation online.
Thankfully, Golden Frog eventually caught wind of this and updated it’s approach to user data.
The result is that In 2018, VyprVPN led the industry by being one of the first VPN providers to commission an independent audit of its logging policy. The audit was carried out by Leviathan Security Group, a consultancy firm specializing in information security and policy.
The audit found some issues with how personally identifiable information was being handled.
VyprVPN took action to remedy these problems, and afterwards Leviathan confirmed that its VPN servers don’t retain personally identifiable Information about users unless it is necessary for VyprVPN’s business operations.
This was great… in 2018. It’s been years since the audit, though, and we think VyprVPN is overdue for another audit, not just of its logging policy but also of its app and server security.
A commitment to regular, timetabled audits with publicly-available reports is the standard we want to see VPN providers move towards.
Golden Frog also has a specific copyright policy, which we discuss in the Torrenting section of this review.
While it is owned and operated from Texas, US, Golden Frog is incorporated in Switzerland: a plus for user privacy – although not as big as some will claim.
Switzerland is often called a ‘privacy haven’ because it isn’t in the EU or a major data sharing alliance like the Five Eyes or SIGINT. This means it doesn’t have a formal structure set up for sharing surveillance data.
The significant difference is that this cannot be done casually and that there is no law compelling VPN providers to keep logs in Switzerland.
It’s definitely preferable to incorporation in Texas — the US is one of the least privacy friendly nations on earth — but Switzerland isn’t the absolute haven Golden Frog and others portray it as.
Crucially, Golden Frog doesn’t retain any data for governments to share in the first place.
Over 700 servers in 64 countries, all self-owned
VyprVPN’s huge VPN server network of over 200,000 IP addresses is one of the biggest we’ve seen from any VPN service – it’s a truly massive number, and great news for reliable speed performance.
The choice of 73 cities spread over 64 countries is a much more normal number, but still a good selection for VyprVPN subscribers.
The servers are pretty evenly spread around the world, too, with 14 locations in Asia, seven in Central and South America, five in Oceania, five in the Middle East, and two in Africa. The choice of locations in Africa is fairly limited, with just Algeria and Egypt on offer.
We were shocked at the lack of city-level servers, though – VyprVPN currently offers city-specific choice in only two countries (US and Australia).
VyprVPN’s US servers are located in:
- Los Angeles
- New York
- San Francisco
- Washington D.C.
Server choice in Australia covers Melbourne, Perth, and Sydney.
VyprVPN states that its servers offer “end-to-end” privacy, and this is really the core of its unique offering. VyprVPN owns and operates all of its own servers under the company name Powerhouse Management.
This is a strong step towards privacy by design, as it eliminates the security risks that have been associated with renting servers or rapidly expanding a server network. Combined with Golden Frog’s in-house DNS service, VyprDNS, this means you only need to trust one party when you connect to the internet – VyprVPN itself.
It also has dynamic server switching, which seamlessly changes your server depending on load and server availability. This helps to maintain a consistently high quality connection without interrupting your service.
At the same time, it helps to keep your connection up and, when combined with the kill switch, practically eliminates the risk of your IP or DNS leaking.
One of the most secure VPNs on the market
Encryption & Security
DNS Leak Blocking
Supports TCP Port 443
VPN Kill Switch
Please see our VPN Glossary if these terms confuse you and would like to learn more.
VyprVPN is encrypted with gold standard AES-256 and uses OpenVPN: an open-source VPN protocol which is widely considered the most reliable and rigorously tested option. It performs well in all our security tests, too. We recommend it as a secure option.
It even has a NAT firewall to block any unrequested traffic coming into your device when connected to VyprVPN.
On top of this, it features an all-important kill switch, which stops your traffic from being exposed even if your VPN connection drops out momentarily.
There’s no support for port forwarding in VyprVPN’s apps, though, which some advanced users might miss.
There’s some variation between different platforms when it comes to advanced security features. For instance PC features a “public wifi protection” option not available on Mac, and Mac features split tunneling and a malware blocker absent from the PC app. We’ve broken down all these features by app later in the review.
We’ve already briefly mentioned VyprDNS, Golden Frog’s DNS network, but it’s an important element of what makes VyprVPN so secure. We’re going to investigate it in even more detail here, as well as test it to make sure it’s working.
According to VyprVPN, its in-house DNS service holds these benefits:
- No DNS logs: VyprDNS is “zero-knowledge,” which means it doesn’t retain logs of hotnames, IP addresses, geolocation data or anything else.
- No DNS censorship: DNS servers can be used to censor access to specific websites at the request of governments or ISPs, but VyprDNS tunnels your data to prevent this from happening.
- No DNS location errors: DNS servers located in different countries to your VPN server can cause issues when accessing geo-locked content. VyprDNS avoids this by putting a DNS server in the same country as each VPN server.
- No injected content: it is technically possible for a DNS provider to inject ads or content into your browser’s DNS requests (Hotspot Shield was caught injecting code into users’ browsers in 2017). VyprVPN DNS servers don’t manipulate any of the content on the websites you visit.
The service is turned on by default, but you can toggle it off if you’d stick to public DNS servers provided by companies like Google and Amazon.
VyprVPN Leak Tests
We thoroughly tested VyprVPN to check for data leaks, malware, and assess the strength of its encryption. In short, the results came out completely clean. Our IP address, WebRTC, and DNS all appeared under german IP addresses, and didn’t give up our true location in London, UK.
Here’s what we found when we ran VyprDNS through a leak test:
As you can see, the DNS servers aren’t showing up as VyprVPN, Golden Frog, or even Powerhouse Management, but as the very companies the service is supposed to help you avoid: Google and Amazon.
We were concerned this might mean that VyprDNS wasn’t working properly. We reached out to VyprVPN, which clarified that it uses a DNS relay system.
This means that before your DNS traffic reaches any public DNS servers it is routed through a DNS proxy, fully anonymizing your traffic. This isn’t quite the same as total end-to-end elimination of third parties, but it gets about as close to eliminating third parties as is possible without signalling to websites that a VPN is being used.
But that’s just DNS. Here are the results of another, full leak test:
These top-level checks are good, and show that VyprVPN wasn’t leaking any other data. However, they don’t guarantee your data is fully encrypted and protected from third parties.
We’ve gone a step further than other websites and inspected the packets of data being sent by VyprVPN to make absolutely certain it is properly encrypted.
We use Wireshark to inspect individual packets of data in DNS, TCP, and UDP traffic to make sure absolutely nothing is visible in plain text.
Here are our results:
This is an excellent outcome; exactly what we would expect from a top tier provider like VyprVPN.
We always want to be extra vigilant, so we’ve also scanned the VyprVPN desktop app using Malwarebytes looking for any potentially dangerous or malicious content.
Thankfully, it came out both virus- and malware-free.
Closed Source Apps
One thing we would like VyprVPN to work on is making its apps open-source, so they can be scrutinised by the wider information security community.
It doesn’t look like this is going to happen; CTO Michael Douglass even wrote a piece passionately opposed to open-sourcing VyprVPN in 2016.
His argument is that obscurity helps to keep VyprVPN secure, and that the specific workings of its software helps to maintain a competitive edge in the market-place.
This is an inadequate explanation which places VyprVPN’s direct commercial interests before transparency for its users.
Aside from the fact that “security by obscurity” has been widely debunked as a concept in the industry, we believe it is important that users be given total transparency, particularly because VPNs hold such responsibility for what happens to user data.
Reasonably fast same-country speeds
Speed & Reliability
VyprVPN isn’t as fast as our overall best VPN services but it’s certainly no slouch, with speeds more than quick enough to do almost anything you want online. We measured an average speed loss of 16% when connected to a nearby server, which is an above average result.
It’s shown some big improvements on global speeds recently, too.
We measured our connection speeds before and after connecting to VyprVPN’s servers to test its performance. We found that VyprVPN’s upload speeds are really strong – an improvement over the last time we tested them – reaching as high as 87.71Mbps.
Local Speed Test Results
Before using VyprVPN:
When connected to VyprVPN:
Download speed without VyprVPN: 91.58Mbps
Download speed with VyprVPN: 77.2Mbps
Our download speeds loss when VyprVPN is running: 16%
Speedy ping times of just over 10ms between London and European servers mean VyprVPN is an ideal VPN for keen gamers, too. Golden Frog clearly has experience in this area; alongside VyprVPN it runs Outfox, a dedicated gaming provider.
We also found VyprVPN very reliable overall, with very little fluctuation in speed from one server location to the next. As long as you have a stable internet connection, you shouldn’t have any issues with VyprVPN’s performance. That said, if speed is your primary concern, there are better VPNs on the market.
Long-Distance Speed Tests
We saw speeds on same city connections stay about the same as in our previous tests, but international speeds improve significantly. This is important if you’re looking to unblock websites or stream content from distant countries.
To show the improvement, we’ve compared our results from June 2019 with those taken in January 2020.
- US server speed up from 21.13Mbps to 54.82Mbps between tests
- France server speed up from 70.35Mbps to 74.69Mbps between tests
- Japan server speed up from 8.99Mbps to 34.22Mbps between tests
- Singapore server speed up from 16.98Mbps to 19.21Mbps between tests
- Australian server speed up from 23.26Mbps to 33.13Mbps between tests
- US server speed down from 54.01Mbps to 44.41Mbps between tests
- France server speed up from 49.89Mbps to 87.78Mbps between tests
- Japan server speed up from 0.19Mbps to 14.51Mbps between tests
- Singapore server speed up from 2.87Mbps to 14.29Mbps between tests
- Australia server speed up from 3.89Mbps to 8.86Mbps between tests
On almost all connections we saw notable speed improvements for both uploads and downloads.
While global speeds have been a weakness for VyprVPN in the past, this is clearly no longer the case.
VyprVPN's Chameleon Protocol works in China
VyprVPN works well in China – in fact, it’s one of the most reliable VPN services for bypassing censorship, although it isn’t our number one choice.
VyprVPN’s proprietary Chameleon protocol is designed to bypass aggressive censorship and VPN blocks in countries like Russia, China and UAE. It’s currently available on every VPN server, too.
In countries with advanced censorship infrastructure like China’s Great Firewall, just encrypting data is not enough. These countries will run something called deep packet inspection (DPI) to determine if certain packets of data belong to a VPN.
If they identify a VPN they will simply block the connection, keeping you from accessing the free and open internet.
VyprVPN’s Chameleon protocol works by scrambling the metadata of each OpenVPN packet, preventing it from being identified through DPI. This allows it to avoid detection from governments, ISPs, and other network administrators like your employer, school or university.
Underneath the obfuscation technology lies the unmodified OpenVPN protocol, with tried and tested AES-256 encryption. This means you can overcome censorship without giving up security – a really strong feature.
The company released Chameleon 2.0, the latest version of their proprietary protocol, in January 2020. The update comes with new cloaking technology, improved reliability, and additional compatibility with Windows, Android, MacOS, and iOS.
Chameleon 2.0 is still called “Chameleon” in current versions of the app, and is not shown as a separate protocol. To use it, simply choose the Chameleon protocol option in the application’s interface and click connect. If you haven’t downloaded VyprVPN yet, you’ll need to select a Premium account under the billing options to get access to the latest version.
Just be sure to download VyprVPN before you travel to China, as it’s currently banned in Chinese app stores.
If you want to connect out of China, keep an eye on the VyprVPN subreddit, too. The company posts regular updates about how its service is performing in China as well as troubleshooting tips for any potential issues.
Currently, you need to be using the beta version of the app to get reliable access in China for PC or iOS.
It’s not just China, either – VyprVPN works in other high-censorship countries like:
- Saudi Arabia
Its global network of bare-metal servers means a VPN server is never that far away. So you should get decent VPN speeds from any of these regions, too.
A good VPN for Netflix & torrenting
Streaming & Torrenting
A good VPN can help you access content on streaming services which have been blocked in your region. We’ve tested VyprVPN to see how it matches up to the competition when trying to unblock content.
VyprVPN works well with Netflix on most of its US servers. Occasionally we found a server that doesn’t work, but in our most recent tests all of the VPN servers we checked had access to Netflix on our first try. Even better, the video quality was excellent.
There aren’t dedicated “streaming” or “torrenting” servers, but enough of VyprVPN’s servers work for streaming that it doesn’t really matter.
We also found that VyprVPN works to unblock the British, Canadian, Japanese, and German Netflix libraries.
If you have any problems streaming Netflix, check out VyprVPN’s support page that has a series of troubleshooting tips. In our experience, the live chat agents are always happy to help, too.
Hulu fans are also in luck – VyprVPN works without any issues.
Streaming local content on VyprVPN’s non-US servers can be frustrating, though, with services like BBC iPlayer not always available, which is a shame.
For reliable access we recommend using one of the best VPN services for BBC iPlayer instead.
We’ve also tested VyprVPN and found it can unlock Disney+, which means you’ll be able to watch great shows like the Mandalorian even if you aren’t based in the US, Canada, Australia, New Zealand, or Puerto Rico.
Setting up a Disney+ account isn’t as easy as Netflix or iPlayer, though. You can learn more on our dedicated Disney+ page.
VyprVPN lets you access region specific content on YouTube too, although we’ve yet to see a VPN which doesn’t.
VyprVPN allows torrenting and P2P activity on all its VPN servers, and it works great, too.
However, VyprVPN used to engage in controversial practices when it came to torrenting activity.
In fact, on receipt of DMCA notices listing VyprVPN/Golden Frog IP addresses, VyprVPN staff would locate the user account involved and lock it.
That’s all in the past now, and VyprVPN has since gone no-logs (backed by an independent audit) and doesn’t lock accounts anymore.
VyprVPN’s kill switch feature and first-party DNS servers are great pluses, which mean that your personal identity is hidden during file-sharing.
At first the current policies seem to hold some conflict. The Copyright Policy states that “it is Golden Frog’s policy:
- to remove or disable access to the content identified in the notice of claimed infringement;
- to notify the subscriber that it has removed or disabled access to the content; and
- to terminate in appropriate circumstances subscribers who are repeat infringers.”
There are several concerning things about this policy. It implies that VyprVPN might be running real-time analysis on its users’ traffic to identify torrenting of prohibited content, or it might be keeping a record of users’ IP addresses and connection times, then cross-referencing this information with DMCA requests from copyright holders.
Either of these practices would contradict privacy policies promised by Golden Frog: that it “treats all traffic equally” and that it doesn’t log IP addresses or connection times.
Thankfully, VyprVPN’s actions don’t mirror this conflict. We haven’t seen any examples of customers receiving such notices or having accounts locked since VyprVPN changed its policies.
The copyright policy appears to have remained mainly for the benefit of copyright holders, with VyprVPN having taken a privacy by design approach which allows them maintain a strict no-infringement policy without the capacity to identify any infringement.
VyprVPN has apps for all popular devices
Platforms & Devices
You can use VyprVPN on the most common mobile and desktop operating systems, including:
- Microsoft Windows
The device limit is five, which should be enough to get all your devices connected. It’s also pretty standard in the industry. If connecting lots of devices is a priority for you, you might want to look at a provider which offers unlimited connections, like Windscribe.
It’s also possible to manually set up VyprVPN on devices for which VyprVPN doesn’t have native VPN apps, like Linux or BlackBerry. This is done by setting up the VPN on your router, which can be a little more tricky but there’s a setup guide on VyprVPN’s website, or you can read our guide on how to set up a VPN on your home router.
For the sake of total clarity, we’ve also taken a look at the trackers and permissions within the Android app using the exodus tool.
The results show that the VyprVPN app contains four third party trackers: Adjust, Google Analytics Google CrashLytics, and Google Tag Manager.
This is more than we would like, and undermines the idea that the app is anonymous.
All the trackers are analytics, so there’s nothing too concerning here, but other providers, like Astrill, have made their apps completely tracker free.
On top of this, VyprVPN’s Android app asks for 11 permissions from your phone, including “ACCESS_FINE_LOCATION,” a special permission which allows access to both GPS and network based location.
We know why some VPNs include this, it’s a quick way to determine the location of your device for a “fastest” connection to the nearest server. But pinging servers to find the quickest connection is not only more accurate, it also doesn’t unnecessarily gather data about users.
Hopefully this is something VyprVPN will address in the future.
Games Consoles & Streaming Devices
VyprVPN also has a custom app for Android TV – great for users of the Xiaomi Mi Box, Sony smart TVs, Nvidia Shield, or Razer Forge TV box.
One of the best ways to use VyprVPN is to install it on a compatible router. This allows you to route the traffic from all your internet connected through the VPN, including devices which cannot support or just don’t have VyprVPN apps, including:
- Internet of things devices
- PlayStation 4
- Xbox One
- Nintendo Switch
- Most smart TVs
- Amazon Fire TV & Fire TV Stick
Another benefit of using a VPN router is it allows you to connect more than the limited number of devices, since the router only counts as one device.
VyprVPN is also fairly unique in maintaining a custom router app. This adds a level of usability many VPN router setups lack.
The app itself is compatible with Tomato flashed routers – although it has specific hardware requirements.
It also offers manual setups for the following firmware:
Having in-depth guidance is a big bonus, but compatible apps for all this firmware would be even better.
VyprVPN doesn’t currently have any VPN plug-ins for your browser, which is a shame if they’re something you like to use.
We generally recommend using a full VPN anyway, though.
Clear, simple, uncluttered apps
Ease of Use
How to Install & Set Up VyprVPN
Clarity is clearly a priority in all VyprVPN’s apps. The simple and uncluttered desktop apps are incredibly easy to set up and use.
Choosing a server location couldn’t be simpler, either, and VyprVPN keeps all the advanced options you may want to tinker with in one place, clearly explained in plain English.
The features and interface on offer do vary a bit by device though:
The VyprVPN Windows app feels great to use.
It has a big central “Connect” button, with a country select button just above. At the bottom of the screen there are three tabs: customize, connection, servers. This is simple and easy – everything we want from a VPN app.
The customise tab reveals a set of useful features, from toggles like public wifi protection and a kill switch to more complex controls for DNS, VPN protocol, and TAP Adapter settings.
You can customize what notifications you receive on desktop, too, a great little feature.
By default Windows uses OpenVPN to connect – our protocol of choice – but you also have IKEv2 and VyprVPN’s obfuscation protocol, Chameleon, to choose from.
The MacOS app does all the same things as the Windows app, offering easy access to all VyprVPN’s servers as well as toggles for advanced features.
Unlike the Windows app, though, it includes both split tunneling and a malicious site blocker.
The malicious site blocker is a good feature, although it’s made redundant by several free security browser extensions that do a better job.
Split tunneling, on the other hand, is an exceptionally useful feature which allows you to route some traffic inside the VPN while keeping other traffic outside. This allows you, for instance, to have your web browser within the VPN but a gaming connection outside, or your email client within the VPN and a web browser outside.
There are some downsides compared to the Windows app, too.
You won’t be able to set the Mac app to run on start-up, or access the TAP adapter controls.
The default VPN protocol on Mac is IKEv2. We tend to prefer OpenVPN for desktops but this is a secure and well tested alternative.
Both OpenVPN and the Chameleon protocol are available, too, so you can switch to those if necessary.
The Android app is slick and visually very similar to the design of the desktop apps. Its features are pretty much on par with the MacOS and Windows apps, too.
You get split tunneling, a kill switch, VyprDNS, and plenty more. The only features absent from the Android app are TAP adapter controls and a malicious site blocker.
It can run on either OpenVPN or the Chameleon protocol, both good choices. If you’re in a censored region or you suspect your network provider might block a VPN go for Chameleon, otherwise the default OpenVPN is your best choice.
The Android app is our favorite of the bunch.
The iOS app functions in much the same way as the Android one. It’s quick and easy to use and navigate, like all of VyprVPN’s apps.
It lacks some of the features of the other apps, though. There is no kill switch, for instance, which is a pretty major omission (although there aren’t many VPNs that have one on iOS). There also isn’t split tunneling, which limits the utility of the app somewhat.
Most significantly, you won’t be able to access VyprDNS, one of VyprVPN’s unique selling points. A real shame.
IKEv2 is the default protocol. This isn’t our favorite for PC or MacOS but is particularly strong on mobile connections, so we think it’s a good call here.
You can still access the Chameleon protocol, too, which is a plus.
The custom router app only works on certain Tomato flashed routers, but offers great utility with explicit router level considerations.
On top of the basic VyprVPN operation, it includes port forwarding controls, access restriction, per device controls, and support for all VyprVPN’s protocols (including Chameleon and OpenVPN at the AES-256 level of encryption). A great suite of features.
It also has USB and NAS controls which allow you to get the most out of your local network while still running the VPN at router level.
The VyprVPN router app gives you the ability to trace your bandwidth usage over time (stored locally). While not totally necessary, this does let you keep a close eye on the levels of activity in your local network.
Most of all, it facilitates quick and easy connection changes for all your home devices to anywhere in the VyprVPN network.
Available for Android TVs and Amazon Fire TV devices, the VyprVPN smart TV app differs in user interface from the other apps on offer – a good thing considering the radically different capabilities of a TV remote compared to a touchscreen or mouse.
The app has been simplified even more, meaning some features are absent, too. It has WiFi protection for unsafe networks and a kill switch – both great features – but nothing else.
This isn’t a surprise for a smart TV app, as they tend to be fairly limited.
There are some reporting settings – app data, crash reports and (locally stored) connection logs – which are all turned on by default.
This kind of telemetry to improve performance is fine when users consent, but we VyprVPN should be more upfront that it’s happening.
Uniquely among the VyprVPN apps, the smart TV app has an option for both AES-128 and AES-256 encryption (the other apps only offer the more secure AES-256).
VyprVPN claims the AES-128 encryption option can be faster, but we wouldn’t recommend using it as it is less secure than AES-256, which has become the industry standard.
Friendly live chat, limited online resources
|24/7 Live chat support||Yes|
We’ve seen better support than VyprVPN offer, but it’s certainly satisfactory and offers more to international audiences than other providers.
VyprVPN has online support resources in multiple languages, including:
This many options is surprisingly rare among VPN providers. A good start.
Less impressive is the scope of those resources. Compared to other VPN providers, VyprVPN’s online resources are pretty poor. There are no video tutorials and there’s not much in-depth advice on advanced issues.
The setup guides are very useful, though.
Getting in touch via the 24/7 live chat is by far the best way to get help from VyprVPN. Responses can take a few minutes, but the customer support agents are always clear, helpful and friendly.
Best value on the 12-month plan
VyprVPN Pricing Plan
VyprVPN isn’t the cheapest VPN we’ve seen.
As with lots of commercial VPNs, the monthly deal is pretty poor value at $12.95 each month.
The absolute best value is on the two year plan, which costs just $2.50 a month (that’s an 81% discount over the basic plan). This is a long commitment, though.
A more balanced commitment exists in the one year deal, which will put you back $3.75 per month, a total saving of 71%.
VyprVPN used to offer separate “Standard” and “Premium” plans, but has quietly phased them out.
Before that it offered a “Pro” account, as well.
We prefer the kind of simple, straightforward offering it now takes. The sudden, unannounced changes, have left some customers upset, though.
In this case a user subscribed to the “Pro” account just before “Premium” replaced it – meaning they had to pay more money for fewer features. When they contacted customer support about this, they were informed they could pay a surcharge to move over to the new plan.
We think Golden Frog definitely could have handled this incident better, and it leaves a stain on our otherwise very positive assessment of its customer support.
The new plan includes the same features as the “Premium” plan used to: up to five simultaneous connections, unlimited bandwidth, and access to the proprietary Chameleon protocol.
We’ve also noticed that prices are the same in pounds and dollars. This means if you’re based in the UK you may want to connect to a US server from a trusted free VPN like Windscribe in order to get the best deal.
US$12.95/moBilled $12.95 every month
US$3.75/moBilled $45.00 each year
US$2.50/moBilled $60.00 every two years
All plans have 30-day money-back guarantee
Payment & Refund Options
VyprVPN offers a 30-day refund guarantee, so you have proper time to get to know the service before committing.
We think this is great for users, and are glad the 30-day refund guarantee is becoming standard for high profile VPN providers.
VyprVPN accepts a few different payment methods including most major credit and debit cards, PayPal, and UnionPay.
It doesn’t accept any forms of cryptocurrency, though, and international options are very limited compared to top-tier VPNs. Don’t expect a totally anonymous process.
Do We Recommend VyprVPN?
The Bottom Line
VyprVPN’s Chameleon protocol leads the market, and its VyprDNS service allows it to offer a unique proposal in security, privacy, and anonymity. Add a kill switch, an audited no logs policy, well designed apps, competitive pricing and successful leak tests, and we can enthusiastically recommend VyprVPN.
That said, it isn’t without fault, and there are several ways in which VyprVPN could improve. It needs more anonymous payment methods, we’d like to see open source applications, and we don’t like the number of third-party trackers built into the Android app. VyprVPN could benefit from more regular audits, and the shadow of VyprVPN’s past torrenting policy is still present, even if the company has resolved the issue.
If any of these things give you pause for thought, you should look into an alternative. If not, then this is a very, very good VPN.
Alternatives to VyprVPN
ExpressVPN sets the standard in VPN usability. It gets you access to a much larger range of streaming services and has an even wider server network available. It doesn’t have some of VyprVPN’s unique features though, like VyprDNS. Read ExpressVPN review
Whereas VyprVPN hasn’t been audited for a few years, ProtonVPN received full audits for all its apps in late 2019. It is also open-source on all platforms, meaning you can fully trust ProtonVPN is doing what it claims. The VPN itself comes with a full suite of features, including a kill switch, access to Netflix and core integration with the Tor network. Read ProtonVPN review
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stable, easy, multi purpose
I wasn't a big fan of most of the VPN services I tried, but VyprVPN is truly acing it. The encryption is always stable, even if I'm on holiday in exotic places (Malaysia, Cuba). I used it for all my desktop systems (Mac & PC), mobile/iOS and on my NAS.
The past 6 months have been a struggle
Used to be great, but its now not connecting time and time again, then stops responding then I have to kill the process till that finally hangs all of my apps and I end up having to restart the laptop. This happens 2-3 time a week. Its really a shame that its so buggy as other than that is a decent product.
Waste of time and effort
Connection with android was fine when it worked but a lot of connection errors. Connnection with windows only ever worked during the free trial period. As soon as I paid for the service I could never connect again using a PC. Repeated conversations and emails with Vypr support could not resolve this. After a couple of months repeated attempts to connect via windows I requested a refund from Vypr. Even though they admitted that I had not received the service I had paid for they would not give a refund. Terrible service, terrible support.
pretty greatVerified Customer
i like your vpn a lot. big fan of the 'connect with untrustworthy wifi's'-feature. also very happy about the new no logs policy. sometimes the ios app has trouble connecting and in some cases i have to restart my device to be able to connect to a wifi network. and one other thing, wich would be nice. being able to circumvent more netflix vpn blockers. thanks and keep up the good work
Good,but still have improvedVerified Customer
I use it almost everyday. It can connect in most of time,and many time is very fast. But still sometimes can’t connect, or is very slow, and can’t use YouTube. Had use manual disconnect and connect many times.
Stable, Fast, and very easy to use!Verified Customer
I have been using VyprVPN intermittently since it was launched, as it was a part of my Giganews subscription back in the day.... it has excellent android and iOS clients, which allow you to block malware, auto connect, and have a killswitch feature so that no data flows without the VPN. It works with the Flix of Net in the US, and for accessing other geo-locked content from other providers in other countries. We normally connect to Mexico or the US. I have found it considerably faster than other VPN services.
“The Auto-Disconnect VPN”Verified Customer
After their tech department verified my connection was very good on multiple occasions, they could not resolve their servers intermittently disconnecting when using their ‘Chameleon Protocal,’ causing me to lose hours of work on websites requiring I signed in to perform work.
My Experience With ViperVerified Customer
I have had this service for several months now and I have been mostly pleased. I will be moving to a foriegn country soon and want to be able to access certain US based apps, which was my primary motivation for buying the service. There are times when the VPN disconnects in the middle of what I’m doing. When that happens, I have to go into the app and the screen will say connecting but it will not connect until I hit disconnect repeatedly, then finally once it is disconnected I can reconnect again. The process is aggravating especially when you were in the middle of something. I’m still generally pleased but would like to see this technicality corrected. I would also like to know why you show Facebook, Google and Twitter below? I trust none of them. Are you in anyway affiliated with any of them? Sincerely, Dan
I love VyprVPNVerified Customer
I'm now live in China and VyprVPN is my last hope that I could bypass the evil GFW to enjoy the TRUE FREEDOM!! The connection is almost always fast and stable, thanks for your effort!
A solid VPN that works across all devices!Verified Customer
I mainly use Vyprvpn with Apple devices and Sony TVs. It just works all the time, always fast, stable and reliable. Not a huge fan of the logs, but can’t beat the price and performance of the apps. I was on undecided on which service to select due to so many to choice from, but will be renewing my Vyprvpn subscription again after comparing it to other vpn’s. I have now used this services for some time! A happy costumer :)
Very good VPNVerified Customer
Here in Italy it is not usual to use a VPN I’ve tried some before VyprVPN but I wasn’t happy at all due to several problema and speed on web very limited. With VyprVPN I got fast surfing on the web and very stable connection. The only limit that I found is that using the server in Italy (Rome) you could not connect to services like Netflix or Sky.
Almost Two YearsVerified Customer
I have been using VyprVPN for almost two years and I am very happy with the service. The main reason is that I feel protected and also allows me to connect with servers in others countries to watch local tv programs in those countries.