VyprVPN Review

VyprVPN is a solid choice for those seeking good levels of privacy and consistent, reliable performance on popular servers. Upload and download speeds are relatively fast on local connections, making it appealing to streamers, torrenters and P2P users. Access to Netflix and BBC iPlayer is currently possible through its US and UK servers but isn’t guaranteed. User-friendly custom apps are available for the usual popular platforms, as well as routers that run on Tomato firmware.

VyprVPN offers strong encryption and a range of advanced privacy features, including its own DNS servers and a VPN killswitch. It logs basic connection metadata to maintain a high level of server performance which is stored for 30 days, including your originating IP address. It’s a brilliant option for users in China due to its proprietary Chameleon protocol, allowing users to bypass the Great Firewall. Customer support via live chat is excellent, making up for the somewhat threadbare online knowledge base.

VyprVPN offers two different types of package, standard and premium. These are both available on monthly or annual billing plans, but each offers a different set of features.

The premium plan includes 5 simultaneous connections, access to VyprVPN Cloud and use of the Chameleon protocol. This comes in at $12.95 for a single month or $6.67 if you sign up to an annual subscription, saving you almost 50%. The standard plan differs in that you can only connect 3 devices simultaneously and don’t get access to VyprVPN’s Cloud or proprietary Chameleon encryption. This costs $9.95 per month or $5.00 on an annual basis.

VyprVPN offers both a 30-day money-back guarantee and a 3-day free trial. The money-back guarantee is genuinely ‘no questions asked’ with no hidden data caps or fair usage policies, making it a great way to test out the service. However when we spoke to customer support they advised us that the money-back guarantee is a ‘promotional offer’ and therefore not always valid, so be sure to confirm this with them before you sign up.

The 3-day free trial is another good way to make sure VyprVPN is right for you before you commit to a paid subscription. The only downside to this is you have to provide your billing information before the trial begins, as you’ll be automatically signed up to one of the longer plans unless you cancel before the end of the third day. Thankfully cancelling your subscription is as easy as logging into your VyprVPN account and clicking the ‘cancel’ button, making signing up relatively risk-free.

VyprVPN offers fairly fast, reliable speeds on local connections, with an average download speed of 54Mbps on local connections. Speeds on some servers were even better, such as Sydney at an impressive 82Mbps, and Tokyo at a speedy 87Mbps. Connecting out to the US from the UK you can expect speeds of around 16Mbps, fast enough for streaming Netflix. More distant locations didn’t perform quite so well, with connections out from Sydney and Singapore struggling to reach a paltry 8Mbps.

We also logged low latency of under 2ms in London, Toronto and Sydney, making it a strong choice for gamers in those countries. However ping was not quite so good across the network, with results ballooning out to well over 113ms even on more popular servers such as Vancouver and Amsterdam.

VyprVPN connects fairly quickly each time at around 10 seconds on average. We found performance to be incredibly reliable with very little fluctuation, so as long as you have a stable internet connection you shouldn’t have any issues.

Average local upload speeds of 95Mbps put VyprVPN just behind its rival providers but are still more than fast enough for the everyday user. If poor performance in Vancouver hadn’t been taken into account, the average would be even higher. Certain servers performed even better than that, such as London with speeds of 151Mbps. This makes it very appealing to torrenters, especially since P2P is permitted on all of its servers.

VyprVPN may not be the fastest VPN out there but it’s definitely improving and producing more consistent results in each of our tests. If you’re a hardcore gamer or want to be able to stream in Ultra HD across international connections, it might not be the right choice for you. If you’re a privacy-conscious streamer, P2P user or just a general browser however, you should definitely consider VyprVPN.

To read about our speed testing methodologies, please read How we test for VPN speed performance.

VyprVPN offers a larger than average server network, covering the most popular locations across the world. A choice of 64 countries is enough that you shouldn’t struggle to find a suitable location, however there are providers out there that offer more should you need it.

VyprVPN really stands out for maintaining over 200,000 individual IP addresses, which is by far the largest number we have seen from any provider. This is fantastic for performance, as you’re extremely unlikely to suffer from slow speeds due to server congestion. This is aided by dynamic server switching, which further prevents overloaded or unavailable servers.

A choice of 8 different US cities puts VyprVPN a little behind its rivals but still provides a solid level of coast-to-coast coverage in the country. It’s great to see 3 different server locations across Australia too, however these are the only two countries with city-level choice, which is unusual in a network this size.

Europe and Asia are served incredibly well, with all of the usual options as well as some more obscure choices, such as Macau and the Maldives. It’s refreshing to see a bit more choice in South America and the Middle East too, including Uruguay, Bahrain and Saudi Arabia. Africa is the only continent that’s left wanting with just two locations in Algeria and Egypt.

You can find the complete list of VyprVPN server locations by country and city on their website below.

VyprVPN offers the usual range of custom apps for popular devices such as Windows, Mac, iOS and Android. Unfortunately you’re not able to buy pre-configured routers with VyprVPN already installed, so your only option is to manually configure your existing router. This is only possible on routers that support Tomato firmware, and step-by-step instructions are available on the support section of the website.

VyprVPN also provides a series of manual set-up guides for those devices without native apps, such as Linux, Blackberry and Kodi.

It’s possible to use VyprVPN with a range of consoles and streaming devices by connecting them to a configured router or another device running the VPN software. This includes devices such as Apple and Android TV, Kodi, PS3/4, Nintendo Wii and many more. The generous limit of 5 simultaneous connections on the Premium plan really comes in handy here.

Unfortunately VyprVPN only provides manual set-up guides for Apple/Android TV and Kodi, suggesting that convenient streaming is not their top priority. When we spoke to customer support we were advised that the majority of streaming devices and games consoles should work when connected to a configured router, however they cannot guarantee this.

VyprVPN is one of the few providers that still offers access to major streaming services. Watching Netflix was no problem through most of their US servers, although admittedly you do sometimes have to try a couple before you get one that works. VyprVPN also provides a long list of steps you can take if you’re having trouble accessing the service, but ultimately admits that they cannot guarantee any of their servers will work.

A lack of UK city-level servers was both a blessing and a curse when it came to trying to watch BBC iPlayer. It’s great that you don’t have to test out loads of different locations, however we found ourselves logging in and out repeatedly to get a new IP address to try and overcome the blocks. After a few tries we did eventually get it to work, but it doesn’t feel all that reliable.

Despite this, VyprVPN remains a popular choice with streaming fans due to fast speeds and easy access to other channels through Apple or Android TV such as ABC, HBO and Hulu. It’s also a great option for Kodi users and torrenters due to reliable upload speeds and a strong set of privacy features.

VyprVPN is a strong choice for privacy, with a couple of caveats that most people will happily live with. The app defaults on startup to OpenVPN, the most secure protocol available, however there are other options to choose from should you require them. Encryption is via the ‘unhackable’ AES-256, a top cipher favored by the US federal government.

The highly effective VPN killswitch is a must-have, enabling you to automatically block your internet connection should the VPN get disconnected for any reason. Another huge bonus is that VyprVPN operates its own DNS servers, meaning none of your web traffic will be routed through third-party servers that could potentially expose your true IP address. You’re also protected against DNS leaks, a great feature not offered by every provider.

We love the NAT firewall that blocks unrequested incoming traffic, as well as VyprVPN’s own Chameleon Protocol that works really well to overcome censorship measures including the Great Firewall of China. TCP Port 443 is also supported, meaning you appear online as normal browser traffic rather than a VPN user.

VyprVPN is considered by many to be one of the most reliable providers for users in China following the VPN crackdown in that country. However their main website is blocked in China and the iOS app has been removed from the Chinese App Store, so you need to make sure you download the app before you go if possible.

VyprVPN’s proprietary Chameleon protocol is available at every server location worldwide, and scrambles OpenVPN packet metadata to ensure it’s unrecognizable via deep packet inspection. This means users are able to bypass restrictive government networks such as the Great Firewall without sacrificing any speed or privacy.

Because of Chameleon, VyprVPN is also a brilliant choice for users in other high-censorship countries as it prevents governments, corporations and ISPs from inspecting or diverting your web traffic. A good-sized server network is also helpful here, as it means that you’ll never be too far from a fast, reliable server.

VyprVPN connects enough basic connection metadata in order to maintain its excellent level of server performance. It does not collect or monitor your web traffic or content of any communications, meaning it has no way of knowing what you’re doing online.

The only data VyprVPN temporarily collects is limited to:

• Connect and disconnect date and time
• Originating IP address and that of the VyprVPN server selected
• Total amount of data transferred

These logs are stored for 30 days before they’re deleted. This is a little longer than we would like, especially owing to the fact that they could be used to identify you through your originating IP address. For the majority of everyday users this is nothing to worry about, however if your wish is for completely online anonymity then you might want to look elsewhere.

VyprVPN is based in privacy-friend Switzerland, beyond the reach of US and EU jurisdictions and data retention laws. It’s also part of the US-Swiss Privacy Shield Framework, which means it has to comply with Swiss data protection requirements when transferring customer data from Switzerland to the United States.

In VyprVPN’s privacy policy, it states that it “cooperates fully with law enforcement agencies”, but there has to be a subpoena before a user’s identifying information will be supplied. Even so, it’s a little unnerving to think that your VPN provider could hand over your personal details to someone else, making it a lot less appealing from a pure privacy perspective.

VyprVPN offers a simple, uncluttered range of custom apps that while a bit raw, definitely prioritize clarity in their user experience. The main screen of the desktop client displays your new public IP address, selected VPN protocol and firewall status. We can take or leave the graph showing network activity but it’s a nice touch. It’s really easy to choose a new server location, although we aren’t fans of the separate window for the server list.

More advanced options can be found behind the cog icon in the top right-hand corner. These also open in a separate window and are organized into clearly labelled tabs, making them accessible even to VPN newbies. We love that underneath each of the VPN protocols there is a summary of its encryption strength, average speed and best devices to use it with. However, it’s not immediately clear that you can’t access most configurable options while you’re connected to the VPN, which can be a bit confusing.

We didn’t love the mobile apps quite as much as we found them very fiddly to use, requiring multiple password entries. Once you’re in, the experience is very similar to desktop, so connection is relatively swift and pain-free. The Android app is definitely more up-to-date than the app for iOS, including access to the Chameleon protocol and the VPN killswitch.

Installing VyprVPN is a really simple process and should only take you a few minutes from start to finish. Whatever your device, there are loads of set-up guides available on the support section of VyprVPN’s website.

It’s as easy as downloading the relevant software from the site and then following the sequence of installation prompts, which are fairly self-explanatory. When you’ve done this, all that’s left to do is enter your user credentials and you’re ready to use the software. Should you get stuck, simply refer back to the set-up guides or speak to a member of VyprVPN’s friendly live chat team, and you should be back on track.

What VyprVPN lacks in its somewhat threadbare knowledge base it makes up for with genuinely 24/7 live chat support. Responses can be a little on the slow side, but as long as you’re prepared to wait a couple of minutes this shouldn’t be too much of an issue. All of our problems were solved incredibly quickly by friendly, helpful agents who actually answered our questions rather than sending us back to the FAQs, which makes a refreshing change.

The support section on VyprVPN’s website isn’t quite as comprehensive as we’d like, lacking video tutorials or in-depth advice for more advanced issues. There’s enough information for help with manual set-up and basic troubleshooting but not a great deal more, which won’t affect most people but could put off more experienced users. Overall we found the level of customer support to be more than good enough for dealing with all of our issues, both minor and more complex.

VyprVPN is a great choice for those seeking a solid level of privacy without sacrificing on performance. The best features are limited to the Premium plan, which comes in at a fairly reasonable price on the annual subscription. It offers fast speeds in most popular locations, with quick uploads making it very appealing to torrenters and P2P users. Access to Netflix and BBC iPlayer is currently possible through their US and UK servers, however it’s not as hassle-free as with some top-tier providers.

VyprVPN offers a good enough level of privacy for most, including advances features such as a VPN killswitch and their own zero-log DNS servers. Basic connection metadata is logged for 30 days, which is a little less appealing, but helps maintain a high level of server performance.

The software is uncluttered and user-friendly with lots of advanced features, however the mobile app could do to be a little less fiddly. VyprVPN is currently one of the most reliable providers for connecting out from China due to its proprietary Chameleon protocol, which allows users to bypass government censorship measures. This is one of the best proprietary protocols we’ve seen from any provider, striking a brilliant balance between speed and security.