In a market flooded with cheap VPN services that over-promise and under-deliver, Zoog VPN is a breath of fresh air.
Zoog VPN is far from perfect, but if it can improve its lackluster speeds and server selection then it could soon compete with some of the top VPN providers.
Pricing & Deals
If a relatively unknown VPN service is to really challenge the best VPN providers, then it also needs to come in at an attractive price point, and Zoog VPN’s is an absolute jaw-dropper.
At $1.75 per month on its two-year plan it’s one of the absolute cheapest fully-featured VPN services we’ve seen. For comparison, at $1.99 per month the cheapest VPN provider among the top VPNs is Surfshark.
Pricing naturally increases over longer periods of time, but $3.99 per month for six months and even $7.99 for a single month are both good prices if you don’t want to fully commit.
Zoog VPN Pricing & Deals
Zoog VPN offers a seven-day money-back guarantee, but it comes with some terms. You aren’t eligible for a full refund if you’ve used more than 2GB of data, but Zoog VPN may offer a partial refund at its discretion.
You may only receive a partial refund if “only some of the desired services are not availalbe [sic].”
Payment & Refund Options
There’s a strong lineup of options on offer, from the standard PayPal, Visa and American Express to Bitcoin, UnionPay and Paymentwall.
There’s a free version of Zoog VPN available, too, but we would strongly recommend you opt for the premium version.
Speed & Reliability
After giving a great first impression, Zoog VPN’s speeds really let the service down.
Servers were occasionally inaccessible with zero explanation, and even our closest options delivered mediocre speeds.
Based in London, we would like to see download speeds double the 39Mbps average we recorded across Zoog VPVN’s three premium UK servers. In fact, 61Mbps from the Netherlands server was actually the fastest we clocked – an impressive figure, but one all-too-rarely experienced.
Download speeds when connected to US servers were an ordinary 25Mbps, while heading further afield to Australia averaged 16Mbps – a predictable decline, but a decline nonetheless.
Upload speeds around the world fared better, but nothing out of the ordinary.
If fast speeds are your priority then you won’t find many VPN services faster than Private Internet Access.
If you live in Europe, North America, or even Asia, you’re well served with a variety of locations and multi-city server options.
There are no servers in Africa, and just one in South America (Santiago, Chile), though. If you live on either of those continents then you should stop considering Zoog VPN right now and opt for a VPN service with VPN servers in more countries.
The number of IP addresses is pretty low, though. A Zoog VPN customer support agent told us there are “hundreds”, which may lead to some congestion at peak times.
We also found servers occasionally not connecting, too, with no explanation as to why. We simply had to try them again at a later date.
Platforms & Devices
There are currently no Zoog VPN browser extensions. You’ll have to rely on the standard desktop program or a router installation to protect your connection.
If you need a VPN that provides VPN browser extensions, we recommend ExpressVPN which has VPN addons for Google Chrome, Mozilla Firefox and Safari.
Games Consoles & Streaming Devices
We were impressed to see that there’s a Zoog VPN app available for both Amazon Fire TV and Android TV – very handy if either of those is your main choice of streaming platform.
While there’s no native app for any games consoles, router-level coverage will protect all of them at once if you care to take the time to go through the installation.
Streaming & Torrenting
Netflix works reliably on all of the various servers we tested, which is a big plus, but the typically tough BBC iPlayer wouldn’t work on any of the UK servers.
Even the walkthrough on the Zoog VPN website couldn’t unblock it for us on desktop. On Android, though, access worked seamlessly once we turned on Zoog VPN Shadowing obfuscation.
One of the nicer perks of the Zoog VPN app is that it tells you exactly which servers allow torrenting/P2P, so you can torrent away without worrying about your account being suspended. Neither of the two Australian servers permit it, though.
Encryption & Security
Zoog VPN doesn’t provide anything out of the ordinary when it comes to protocols and security features, but it offers enough for most users.
Zoog VPN does have a VPN kill switch but it isn’t enabled automatically either – you’ll want to turn that on to prevent your IP from being exposed should the VPN’s connection drop.
We were pleased to note that Zoog VPN passed all of our leak tests, though, meaning there’s minimal risk of you being identified.
- OpenVPN (TCP/UDP)
- VPN Kill Switch
It’s hard to say for sure whether Zoog VPN can be used to consistently bypass internet censors.
That said, the Android VPN app does have Zoog VPN Shadowing – an extra obfuscation tool designed to help you beat censorship blocks. It’s a promising sign, and will almost certainly do the trick in slightly less heavily censored countries like Russia and the UAE.
Zoog VPN Shadowing is currently only available on the Android VPN app, but a support agent said that the company is working on bringing Zoog VPN Shadowing to the desktop VPN program as soon as possible.
If you’re planning on traveling to a high censorship country, we suggest you use a more effective VPN service like VyprVPN.
Zoog VPN has a logging policy to aspire to. It has everything we look for when examining a provider, clearly spelling out what little it collects.
That information is as follows:
- Your email address, for account management purposes
- Total server bandwidth usage for maintenance purposes
That’s it. None of this information is shared with any other company or party, save for customer emails in cases where they’re required to verify payment (for example with PayPal or your credit card provider).
Zoog VPN’s logging policy states that zero usage logs are kept, meaning all of your browsing habits are kept 100% secret and unobserved.
Based in Greece, Zoog VPN rightly asserts that it is a jurisdiction away from any data-sharing agreements like 14-Eyes.
This means that only Greek authorities have the right to request data from Zoog VPN. While it’s a nation within the EU, we believe there’s little reason to fear any outside force accessing what little information Zoog VPN collects.
Ease of Use
Zoog VPN will be immediately familiar to anyone who’s ever used a VPN before, and super intuitive to anyone who hasn’t.
The server list is sorted in alphabetical order, with the options that allow P2P conveniently marked as so. The servers available to free users are also clearly labelled so that you can avoid them.
There’s not many options to play around with – just a choice of protocol and a kill switch toggle. The mobile app doesn’t have a choice of protocol, but it does allow you to turn on an extra layer of obfuscation – we’d recommend it if you want to stream on foreign services.
Startup is as simple as it comes – just install the program, fire it up and login.
It’s little more than a system tray pop-up once running, with very few options to click on or confuse you other than the server list and a small settings menu.
24-hour live chat support from a VPN this small is very impressive, and something that usually distinguishes the more expensive providers from the rest of the pack.
It sometimes took a little while to get a response, and it wasn’t always the most helpful, but for the majority of user queries it should be a terrific resource.
There’s also a comprehensive FAQ section on the Zoog VPN website, along with setup wizards for numerous platforms and other helpful miscellaneous resources.
The Bottom Line
- Water-tight logging policy
- Simple VPN Apps for popular platforms
- Very inexpensive
- Easy to use
- Slow speeds
- Some servers don't always work
- Inconsistent access to BBC iPlayer
Zoog VPN provides a trustworthy and private service at a really low price.
Beyond the basics, though, Zoog VPN is a VPN with some substantial flaws. It doesn’t always work with streaming services, it is often slow and sometimes we couldn’t connect to its servers.
It’s a shame we encountered these flaws as otherwise Zoog VPN is a very promising VPN.