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Hide.me Review

Callum Tennent
By Callum TennentUpdated
Get Hide.me
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Hide.me: Ranked #16 out of 99 VPNs that we tested

Do you want to subscribe to “the world’s fastest VPN”? That’s a no-brainer right? Almost everyone shopping for a new VPN does.

That’s also the extremely bold claim that Hide.me makes, clear as day, right on its homepage. Can it actually be the world’s fastest VPN, though? Or is that just marketing bluster?

We were just as keen to know as you are, so we bought a subscription to Hide.me to investigate it fully. We didn’t just look at its VPN connection speeds, though. We also asked:

  • Is Hide.me VPN safe?
  • How do you set up VPN on Hide.me?
  • Is Hide.me good for Android?
  • Does Hide.me have a Chrome extension?

Take a look at the most important pros and cons below, followed by our full Hide.me VPN review for all the details.

 

  1. Fast speeds - 81Mbps global average
  2. Currently works with Netflix
  3. P2P and torrenting works on many servers
  4. Easy-to-use apps for Windows, Mac, iOS & Android
  5. Connect securely to 56 locations in 35 countries
  1. Premium plan is quite pricey
  2. Doesn't work reliably in China
  3. Live chat agents lack technical knowledge

Works with

Netflix, Amazon Prime Video, Hulu, BBC iPlayer, Sky, Now TV, HBO, Sling TV, Torrenting, Kodi

Available on

  1. Windows
  2. Mac
  3. Ios
  4. Android
  5. Linux

Price from

$5.41/mo

Take note that this is just our review for the paid version of Hide.me – you can read our Hide.me Free review here.

If you’re in the right place, then let’s get started by taking a look at how fast Hide.me really is.

Speed & Reliability

Reliable and fast VPN great for torrenting

Use the table below to see how Hide.me speeds fare against its top-scoring rivals in 11 locations around the world.

Hide.meCyberGhostNordVPN
Download Average80.65 Mbps63.59 Mbps71.83 Mbps
Upload Average30.38 Mbps23.77 Mbps27.50 Mbps
Ping Average137 ms143 ms133 ms

Here are the average speeds you can expect from Hide.me from a handful popular regions.

Europe Server locations include Amsterdam, Paris, Frankfurt and London.Asia Server locations include Singapore and Tokyo.USA Server locations include San Francisco and New York.Australia
Download Average259 Mbps244 Mbps211 Mbps255 Mbps
Upload Average145 Mbps136 Mbps143 Mbps174 Mbps
Ping Average4 ms2 ms14 ms1 ms

Averages are calculated from our test results over the last 4 weeks. To read about our speed testing methodologies, please read How We Test VPN Speed.

Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.

Before using Hide.me:

  1. DownloadMbps

    80

  2. UploadMbps

    98

  3. Pingms

    2

When connected to Hide.me:

  1. DownloadMbps

    72

  2. UploadMbps

    58

  3. Pingms

    14

Download speed without HideMe: 80Mbps

Download speed with HideMe: 72Mbps

Our download speed loss when HideMe is running 10%

Hide.me is one of the best providers out there in terms of same-country downloads and uploads, alongside reliable global averages – averaging very fast download speeds.

Extremely low latency also makes Hide.me a fantastic choice for gamers and torrenters, even if longer distance connections don’t perform as strongly.

We found Hide.me’s connection to be incredibly reliable with little-to-no connection drops, so you shouldn’t have any issues as long as you’ve got a stable internet connection.

It may not be the absolute fastest out there, at least not where we test from, but Hide.me definitely won’t let you down.

Server Locations

Limited amount of servers, but popular locations are covered

Globe with a blue flag35Countries
Image of a city landscape56Cities
Image of a pink marker1,500+IP Addresses

Hide.me is limited when it comes to server locations. There are 1,400 VPN servers, but they are located in only 35 countries and worldwide, so you might want to look at another provider if you need more options.

However, most of the popular locations are covered (Europe has the best choice of locations) and new servers are added regularly. Hide.me also has 1,500 IP addresses which helps to reduce congestion at busy times.

Streaming & Torrenting

Great VPN for torrenting

Hide.me is a solid VPN for Kodi and torrenting, but it is no longer reliable when it comes to Netflix and BBC iPlayer. Other providers like SaferVPN offer dedicated streaming servers and much more consistent access.

Torrenting

Hide.me is a good option for torrenting and P2P due to consistently strong local upload and download speeds. However, be aware that torrenting is not permitted on all Hide.me servers – those that are are clearly marked within the client server list, though.

Bypassing Censorship

Unreliable in China

Hide.me used to work well within China, but it’s become less reliable since the government’s VPN crackdowns. SoftEther connections may bypass the Great Firewalls, though.

Hide.me does encourage its users to contact tech support before using its service in China. The Chinese government has blocked its website, App Store and Google Play listing, so the only way to download the software is from outside the country, or using another VPN provider.

Platforms & Devices

Manual set-ups for routers and gaming consoles

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

Hide.me offers the usual range of native apps for various popular devices. There are manual step-by-step installation guides on the website, including for configuring compatible routers and manual setup guides for devices such as AppleTV, Sony Playstation, and Kodi.

However, these are Hide.me SOCKS proxy extensions rather than true VPN connections, meaning that they won’t encrypt traffic – they just spoof your IP address. We recommend using them alongside the full-featured desktop apps to encrypt all of your device’s internet traffic.

Games Consoles & Streaming Devices

AppleTV LogoAppleTV
Amazon Fire TV LogoAmazon Fire TV
Chromecast LogoChromecast
Nintendo LogoNintendo
PlayStation LogoPlayStation
Roku LogoRoku
Xbox LogoXbox

Hide.me has native apps for Amazon Fire TV, Android TV and Roku. There are also loads of easy-to-follow manual set-up guides for devices such as Apple TV, PlayStation 3 and 4 and Kodi.

In order to use games consoles or any other streaming devices you’ll have to connect wirelessly via a configured router, or use a crossover cable to a PC or Mac with the VPN software installed. This is not too difficult and means you can protect multiple devices at once.

Browser Extensions

Chrome LogoChrome
Firefox LogoFirefox

Hide.me has a browser extension for Google Chrome and Mozilla Firefox, which can be quickly installed to your browser for a lightweight experience and the inclusion of protection against WebRTC leaks.

Encryption & Security

Excellent choice for complete privacy

Protocol

IKEv2/IPSec

L2TP/IPSec

OpenVPN (TCP/UDP)

PPTP

SSTP

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

Supports TCP Port 443

VPN Kill Switch

Advanced features

SOCKS

Split Tunneling

Please see our VPN Glossary if these terms confuse you and would like to learn more.

Hide.me is an excellent choice if complete privacy is your priority. OpenVPN is the most secure protocol, and encryption is via the unbreakable AES-256.

There are also numerous advanced privacy features – a VPN kill switch that prevents true IP addresses from being exposed, zero-log DNS servers that avoid third-party servers, and built-in DNS leak protection to keep your activity hidden from your ISP.

Hide.me also has port randomization and a split tunneling feature, which allows you to choose which apps are and aren’t routed through the VPN connection.

Combine these features with strong privacy policy and Hide.me is a real contender for the most private VPN service on the current market.

Logging Policy

Strict no logs makes it impossible to identify you

Hide.me operates a very strict zero-logs policy, maintaining only non-persistent logs of connection data for troubleshooting purposes that are erased every few hours and cannot be used to identify you.

Hide.me’s privacy policy states that monitoring or logging your browsing behavior is made ‘impossible’ by the technical backend, which is good to know.

It should be noted that Hide.me does log the amount of monthly data traffic to maintain a high quality of service and also to properly bill its customers on data-capped plans. However this data is not linked to you in any way and can be deleted on request.

Jurisdiction

Hide.me is incorporated in Malaysia, putting it beyond the reach of US authorities and EU data retention regulations. Malaysian law does not require VPN providers to keep persistent logs of customer connections or network activity, and furthermore Hide.me has reassured its users that if this ever changes they will move jurisdictions or close the service. Even with a valid court order from a legal authority, Hide.me cannot supply a customer identity as there is no stored information to hand over.

Ease of Use

Will satisfy the VPN newbie and experienced user alike

How to Install & Set Up Hide.me

Hide.me offers a well-designed, functional set of easy-to-use apps and with lots of extra features including a VPN kill switch.

The main screen is a simple on/off button, with your chosen location and new IP address. We also like the handy ‘change location’ option.

The settings are numerous and well-organized, separated into tabs like ‘protocol’ and ‘kill switch’ which makes it easy to navigate.

Customer Support

Support could do with improvement

Live chat Support
Online Resources

Hide.me offers decent customer service through a range of online services and a live chat on the website.

Response from support is usually quick, although it frustratingly tends to simply link you to a support page, lacking knowledge concerning technical issues and simply advising you to email support and wait, instead.

The support section offers helpful answers to FAQs which addresses more complex issues with screenshots and videos.

Pricing & Deals

Quite expensive, especially on a monthly basis

Hide.me Coupon

Hide.me

Get 15% off Hide.me's 12-month plan

  • Tested

Hide.me Pricing Plan

Hide.me offers a Premium and a Free plan. You can read our review of Hide.me Free here.

The longer the subscription you opt for, the less you pay on a monthly basis; a single month is the most expensive option at $14.95 but $5.41 on the two-year plan.

Hide.me offers a 30-day money-back guarantee, but the terms of service state that you can only get your money back if you have “not consumed a significant amount of your transfer data”.

Hide.me also offers a free plan so that you can test out the software before buying but you are limited to four countries.

 

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User Reviews

 98% 
4.9 out of 5 stars

Based on 10 reviews

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    (9)
  2. 4 star
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  3. 3 star
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Showing 1-3 of 10 Reviews
  1.  100% 

    Solid VPN

    Verified Purchase

    Does exactly what it needs to do. Plenty of usert-set-up options to suit all requirements and regular updates. Very satisfied.

  2.  100% 

    Awsome

    Verified Purchase

    The VPN is awesome I use almost every day and it allows me to keep my info safe and secure. I love it.

  3.  100% 

    I love this service

    Verified Purchase

    Dear Hide me vpn, I am extremely satisfied with your customer service as well as the possibility of the great diversity of locations. The vpn works fast , and there are countless options in the program itself. Thank you for saving my safety and freedom. Yours sincerely, Mark A.

See all 10 Hide.me user reviews