Norton’s VPN service might be easy to use, but we did discover some differences between the interface on different devices, which can be confusing.
Here are some opinions on our experience using the VPN on each different platform:
Desktop & Laptop (Windows & Mac)
Norton Secure VPN’s Windows app has more features than any other platform. It includes a kill switch, split tunneling, and a tracker blocker.
As the VPN can be used in the Norton 360 app, there’s no learning curve for existing Norton users. It can be enabled and configured similarly to all of the app’s other features, like device scanning.
We like the consistency between Norton Secure VPN’s designs, as it makes it easier to use when moving between platforms.
The VPN section of the Windows app differs slightly from the Mac version. You can still connect using the simple Turn On button, but the Windows app uses a basic pop-up window when changing servers or configuring settings.
By contrast, the Mac app behaves like a more traditional VPN app. In all, Norton’s Windows app is better than all of its other versions. It includes all of its features and additional security protection.
Norton’s macOS application doesn’t include any security features, although it did recently add a kill switch (enabled automatically — you can’t actually find a toggle for it in the app).
It doesn’t have split tunneling, but we do think it at least looks slightly nicer than the Windows version overall.
Mobile (iPhone & Android)
Although Windows and macOS allow you to use the VPN in Norton 360, you’ll have to use the standalone Norton Secure VPN app on mobile devices.
iOS is on the left and Android is on the right – it’s refreshing to see two mobile apps so closely aligned in design.
Norton’s iOS client is as simple as it gets. The app appears as if it’s been quickly designed, with not much consideration for how it looks or works — the background is white regardless of whether or not your iPhone is in dark mode, for example.
We also didn’t like how you have to switch between tabs to perform common functions, like switching to a different VPN server. Most VPN apps allow you to connect, change servers, and change basic settings from a single home screen. We’d like Norton to do the same.
The app is nice and easy to use for beginners, though. Just press the Turn On VPN button from the app’s home screen. This will connect you to the nearest server location.
Norton VPN’s Android app is by far the most fully-featured mobile app. Unlike iOS, it includes split tunneling, while as of late 2022 both apps now have a kill switch.
As P2P traffic is supported on Android, you also have the option of connecting to its dedicated server for torrenting. As we found on Windows, though, this just redirects you to the Netherlands server location. P2P speeds were the same as on Windows, too.
Apart from that, the Android app looks and works the same as the iOS version. The color theme can’t be changed and its design is extremely basic.