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HideMyAss

April 2017 - Review, Packages & Deals

Our verdict

“Super slick and easy-to-use, HMA! really shines with its choice of servers and great support.”

8.9

RECOMMENDED FOR

  • Sports
  • Travel
  • Unblocking

HIGHLIGHTS

  • Huge choice of server locations
  • Fun, easy-to-use software
  • Killswitch & DNS leak blocking

Works with

  • Netflix
  • Facebook
  • Torrenting
  • Google-Gmail
  • Gaming
  • Twitter

Top HideMyAss packages for April 2017

1 Month

$11.52 per month
  • Connect to 196 Countries
  • 30-day Money-back Guarantee
  • Access to 120,000+ IPs
View Package

Hidemyass - 12 Months

$11.52 $6.55 per monthsave 43%
  • Connect to 196 Countries
  • 30-day Money-back Guarantee
  • Access to 120,000+ IPs
View Package

6 Months

$11.52 $8.33 per monthsave 28%
  • Connect to 196 Countries
  • 30-day Money-back Guarantee
  • Access to 120,000+ IPs
View Package

TOP10VPN RATING

Recommended For

  • Sports

    City-level server choices are perfect for streaming local events

  • Travel

    Huge range of server locations will suit globetrotters

  • Unblocking

    Freedom Mode connects you to the closest free-speech country

HideMyAss Overview

HideMyAss! (HMA!) is owned by leading anti-virus software company AVG and thanks to that financial backing has one of the sleekest, best-designed VPN apps in the market. The UK-based service was launched in 2010 and stands out as a sterling choice for anyone looking for a VPN with a broad range of server locations. With over 120,000 IP addresses across over 940 servers, the sheer size of the HMA! networks guarantees performance and reliability. The choice of over 60 US cities makes HMA! an excellent option for users requiring specific US locations to beat live sports blackouts. The corporate backing also provides excellent customer support with snappy response times and rich online resources.

The simple, slick app makes HMA! a great choice for people who just want to connect and get on with their lives rather than tinkering with settings. By the same stroke, if you are looking for the highest levels of privacy and anonymity then HMA! may not be the absolute best choice due to its incorporation in the UK, which leaves it subject to EU data retention regulations and intelligence-sharing agreements with the US.

What we like
  • Great interface, really easy to use
  • Wide range of server locations, including specific cities
  • Great customer support
What we like less
  • Lack of advanced manual options
  • Doesn't work with all major streaming services
  • Based in the UK so subject to EU data regulations

PRIVACY
6.0

If absolute anonymity is your priority then HMA! isn’t the best option available to you. It’s incorporated in the UK, which not only means it falls under EU data regulations but also covered by intelligence sharing agreements between the US and the US.

While HMA! does not monitor or keep a record of to what you connect over its service, it does log your connection timestamps, the amount of data transmitted per session and your IP address along with the IP address of the VPN server to which you connected.

These logs are usually stored for up three months then deleted, however they retain logs for longer than that if they suspect you of breaching their terms or engaging in any “illicit activity”.

All that said, if all you need is to browse public Wi-Fi safely and stream geo-restricted content then HMA! is as private and secure as you need it to be. It also has a built-in killswitch and DNS leak blocking while HMA! maintain first-party DNS servers, which is the strongly preferable option for privacy purposes.

FeatureHideMyAssBufferedExpressVPN
Open VPN (Auto) TrueFalseTrue
Open VPN (UDP/TCP) FalseTrueTrue
PPTP TrueFalseTrue
SSTP TrueFalseTrue
L2TP/IPSec TrueFalseTrue
IKEv2 TrueFalseFalse
Proprietary Protocols FalseFalseTrue
Supports TCP Port 443 FalseTrueTrue
Supports Obfsproxy FalseFalseFalse
Supports Multihop FalseFalseFalse
Supports SSH Tunnel FalseFalseFalse
Supports SSL Tunnel FalseFalseFalse
Permits P2P TrueTrueTrue
Strongest encryption AES-256256-bit BlowfishAES-256
First party DNS servers FalseFalseTrue
DNS Leak Blocking TrueFalseTrue
Killswitch TrueFalseTrue
Accepts Bitcoin TrueFalseTrue
Accepts Paypal TrueTrueTrue
Anonymous payment method FalseTrueTrue
Activity logging FalseFalseFalse
Connection logging TrueTrueTrue
Tor over VPN server FalseFalseFalse

SPEED & PERFORMANCE
8.1

HideMyAss! has stepped up its speed game in our most recent tests and is showing the kind of performance to match its very nicely design apps. The France server is the current standout and has doubled its download speed to now be zippy enough to deal with several HD streams or other high-bandwidth multi-tasking activities. Not far behind are the German and UK servers, who have also clocked big speed increases in our tests.

It’s also great to see similar performance on distant servers like Mexico, which is a great sign for the overall performance of the global network whatever your access location. The China-based server has also delivered a bump in speed and while slow by western standards, it’s now more like what you would expect. We will be keeping a close eye on HMA! to see if there is yet more improvement in their performance.

FeatureHideMyAssBufferedExpressVPN
Max download speed 41.67 (FRA)42.19 (FRA)61.14 (UK)
Max upload speed 15.18 (FRA)30.71 (UK)36.64 (FRA)
Ping time 5ms5ms5ms
Unlimited bandwidth TrueTrueTrue
Average time to connect 9s23s8s
Reliability score 8.78.59.8
Tested and working with Netflix, Facebook, Torrenting, Google-Gmail, Gaming, TwitterFacebook, Netflix, Google-Gmail, BBC iPlayer, Pandora, YoutubeNetflix, BBC iPlayer, Gaming, Torrenting, Facebook, Twitter, Google-Gmail, Kodi

Speed breakdown

SERVER LOCATIONDownload Speed (Mbps)Upload Speed (Mbps)
USA21.5612.66
UK26.8414.96
Australia15.9611.13
Brazil12.9410.93
China4.437.39
France41.5715.18
Germany34.9013.92
Mexico32.139.6

How do we test these VPN speeds?

  • We continuously test the performance of all our featured VPN providers to ensure you have all the latest information you need to choose.
  • We use the Ookla Speedtest tool on our fibre-optic line in central London, via our own paid-for VPN accounts to ensure the fairest results.
  • Our normal download speed is around 40Mbps, upload 18Mbps and ping 3ms and results are from London to the most popular global locations.
  • Our tests are intended to give you an idea of the range of connection speeds. The closer the server and faster your connection, the faster your speeds.

LOCATIONS
10

HMA! has a very generous choice of servers locations spread across the globe, typically with multiple options per country. We love how you can choose a country and allow the software to optimise server choice for best performance or choose your own city manually. The US is particularly well-served with choices from Alabama to Wyoming and plenty in between. In fact, for US sports fans looking to beat the blackouts, HMA! is a very strong choice due to the breadth of US cities on offer. It’s also a performance booster for any US-based user as the closer the server, the better the performance. HMA! doesn’t just shine in the US, as it offers many countries that get overlooked by its rivals.

FeatureHideMyAssBufferedExpressVPN
Server locations 33638145
Servers 583Unconfirmed1,000+
IP addresses 120,000Unconfirmed20,000+
Dynamic server switching FalseFalseFalse

Server locations

Most popular locations

  • USA

    • Montgomery
    • Anchorage
    • Phoenix
    • Magnolia
    • Los Angeles
    • Orange County
    • San Diego
    • San Francisco
    • San Jose
    • Denver
    • Trumbull
    • Wilmington
    • Jacksonville
    • Miami
    • Orlando
    • Atlanta
    • Honolulu
    • Idaho Falls
    • Chicago
    • South Bend
    • Des Moines
    • Wichita
    • Louisville
    • New Orleans
    • Bath
    • Baltimore
    • Boston
    • Lansing
    • Saint Paul
    • Louisville
    • Kansas City
    • St. Louis
    • Billings
    • Omaha
    • Las Vegas
    • Bedford
    • Clifton
    • Newark
    • Albuquerque
    • Albany
    • Buffalo
    • Manhattan
    • Asheville
    • Grand Forks
    • Columbus
    • Oklahoma City
    • Portland
    • Scranton
    • Wilkes-Barre
    • Providence
    • Columbia
    • Sioux Falls
    • Nashville
    • Austin
    • Dallas
    • Houston
    • Round Rock
    • Salt Lake City
    • Rutland
    • Ashburn
    • Washington DC
    • Seattle
    • Philippi
    • Madison
    • Cheyenne
  • Canada

    • Vancouver
    • Toronto
    • Montreal
  • UK

    • Maidenhead
    • Gosport
    • Maidstone
    • Leicester
    • London
    • Manchester
    • Belfast
    • Nottingham
    • Glasgow
  • Anguilla

  • Antigua and Barbuda

  • Aruba

  • Bahamas

  • Barbados

  • British Virgin Islands

  • Cayman Islands

  • Cuba

  • Dominica

  • Dominican Republic

  • Greenland

  • Haiti

  • Jamaica

  • Mexico

    • Guadalajara
    • Mazatlan
  • Montserrat

  • Nicaragua

  • Puerto Rico

  • Saint Kitts and Nevis

  • Saint Lucia

  • Saint Vincent and the Grenadines

  • Trinidad and Tobago

  • Turks and Caicos Islands

  • Netherlands

    • Alblasserdam
    • Amsterdam
    • Dronten
    • Hague
    • Rotterdam
    • Schiedam
    • Spijkenisse
  • Aland Islands

  • Albania

  • Andorra

  • Austria

    • Vienna
    • Klagenfurt
  • Belarus

  • Belgium

    • Antwerp
    • Brussels
  • Bosnia & Herzegovina

  • Bulgaria

  • Croatia

  • Cyprus

    • Limassol
    • Nicosia
  • Czech Republic

  • Denmark

  • Georgia

  • Germany

    • Munich
    • Nuremberg
    • Berlin
    • Dusseldorf
    • Frankfurt
  • Gibraltar

  • Greece

    • Athens
    • Patras
    • Thessaloniki
  • Estonia

  • Faroe Islands

  • Finland

  • France

    • Gravelines
    • Lyon
    • Paris, Aubervilliers
    • Paris, Clichy-Levallois
    • Paris, Courbevoie
    • Paris, Nanterre
    • Paris, Saint-Denis
    • Roubaix
    • Strasbourg
    • Toulouse
  • Hungary

  • Ireland

  • Iceland

  • Italy

    • Milan
    • Porcia
  • Latvia

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Macedonia

  • Malta

  • Moldova

  • Monaco

  • Norway

  • Poland

    • Gdansk
    • Warsaw
  • Portugal

    • Leiria
    • Lisbon
  • Romania

    • Bucharest
    • Cluj-Napoca
  • Russia

    • Moscow
    • Saint Petersburg
  • San Marino

  • Serbia

  • Slovakia

    • Bratislava
    • Vrhnika
  • Spain

    • Alicante
    • Barcelona
    • San Sebastien
    • Madrid
    • Valencia
  • Sweden

  • Switzerland

  • Turkey

  • Ukraine

  • Vatican

  • Afghanistan

  • Armenia

  • Azerbaijan

  • Bahrain

  • Bangladesh

  • Bhutan

  • Brunei

  • Cambodia

  • China

    • Beijing
    • Shenzhen
    • Chengdu
  • Cocos Islands

  • Hong Kong

    • Kowloon
    • Shatin
    • Wan Chai
  • India

  • Indonesia

  • Iran

  • Iraq

  • Israel

    • Petah Tikva
    • Rosh Haain
  • Jordan

  • Japan

  • Kazakhstan

  • Kyrgyzstan

  • Kuwait

  • Laos

  • Lebanon

  • Macau

  • Malaysia

    • Johor Bahru
    • Kuala Lumpur
  • Maldives

  • Mongolia

  • Myanmar

  • Nepal

  • North Korea

  • Oman

  • Pakistan

  • Palestine

  • Philippines

  • Qatar

  • Saudi Arabia

  • Singapore

  • South Korea

  • Sri Lanka

  • Syria

  • Taiwan

  • Tajikistan

  • Thailand

  • Turkmenistan

  • UAE

  • Uzbekistan

  • Vietnam

  • Yemen

  • American Samoa

  • Australia

    • Sydney
    • Brisbane
    • Melbourne
  • Christmas Island

  • Cook Islands

  • Fiji

  • Guam

  • Kiribati

  • Nauru

  • New Zealand

  • Niue

  • Norfolk Island

  • Palau

  • Papua New Guinea

  • Pitcairn Islands

  • Samoa

  • Solomon Islands

  • Tokelau

  • Tonga

  • Tuvalu

  • Vanuatu

  • Belize

  • Costa Rica

  • El Salvador

  • Guatemala

  • Honduras

  • Panama

  • Argentina

  • Bolivia

  • Brazil

    • Joao Pessoa
    • Sao Paulo
  • Chile

  • Colombia

  • Ecuador

  • Falkland Islands

  • Paraguay

  • Peru

  • Suriname

  • Uruguay

  • Venezuela

  • Algeria

  • Angola

  • Benin

  • Botswana

  • Burkina Faso

  • Burundi

  • Cameroon

  • Cape Verde

  • Central African Republic

  • Chad

  • Comoros

  • Congo

  • Cote d'Ivoire

  • Djibouti

  • Egypt

  • Equatorial Guinea

  • Eritrea

  • Ethiopia

  • Gabon

  • Gambia

  • Ghana

  • Guinea

  • Kenya

  • Lesotho

  • Liberia

  • Libya

  • Madagascar

  • Malawi

  • Mali

  • Mauritania

  • Mauritius

  • Morocco

  • Mozambique

  • Namibia

  • Niger

  • Nigeria

  • Republic of the Congo

  • Rwanda

  • Sao Tome and Principe

  • Senegal

  • Sierra Leone

  • Somalia

  • South Africa

  • Sudan

  • Swaziland

  • Tanzania

  • Togo

  • Tunisia

  • Uganda

  • Zambia

  • Zimbabwe

See all supported locations…

EASE OF USE
9.1

What we like
  • Simple yet very slick with a "mobile app feel"
  • Cheeky, playful branding combined with intuitive design
  • Powerful, zippy search functionality
What we like less
  • Very occasionally unresponsive
  • No advanced or manual options at all

The new HMA! app is really well-designed and one of the best looking pieces of VPN software that we have had the pleasure of reviewing. It’s simple and modern but retains the cheeky, playful branding and feel we have come to expect from HideMyAss! It very much has an mobile app-like feel on desktop with all the action taking place in a smartphone-like window.

The search function works seamlessly, which is great given the vast number of servers to choose from. Confirmation messages and other information, such as your old vs new IP address, are presented intuitively and strike a good balance between keeping you informed and getting out of the way. Very occasionally the interface was slightly unresponsive but it was far from a dealbreaker or frequent enough to be annoying.

The app is very simple to use, even offering an “Instant Mode” that just creates the best possible connection for you. For more advanced users though the simplicity might be a curse, as perhaps our biggest complaint is the lack of advanced manual options within the app itself.

The mobile app trumps the desktop version here as it offers a choice of security protocols whereas the desktop appears to be OpenVPN only with no manual settings at all.

Is HideMyAss compatible with my device?

FeatureHideMyAssBufferedExpressVPN
Windows TrueTrueTrue
Mac TrueTrueTrue
Linux Manual Manual True
iOS TrueManual True
AndroidTrueManual True
Windows Phone Manual FalseManual
Blackberry FalseFalseTrue
Router Manual Manual True
Kindle FalseFalseTrue
Games consoles FalseFalseManual

CUSTOMER SUPPORT
9.5

We were really impressed by the customer support from HideMyAss!, via email it was incredibly quick and very helpful. Live chat support is also excellent. The knowledge base on the HMA! website is certainly comprehensive and the only thing holding them back from a perfect score here is that it could be more clearly organised for browsing. There’s a ton of information here that many users might not find unless they go looking.

FeatureHideMyAssBufferedExpressVPN
Support quality 9.78.210
Email response time 42mins12hrs 4mins12hrs 19mins
24/7 support TrueTrueTrue
Live chat TrueFalseTrue
Knowledge base TrueTrueTrue
Video tutorials TrueFalseTrue

VALUE FOR MONEY
7.7

What we like
  • Full-featured VPN with slick, easy-to-use app
  • Huge range of servers and IP addresses
  • Killswitch and DNS leak blocking functionality
What we like less
  • Not working with all premium streaming services
  • Not compatible with many devices outside main platforms
  • Lack of manual options

our rating
8.9

“Super slick and easy-to-use, HMA! really shines with its choice of servers and great support.”

Visit HideMyAss website