HideMyAss!: Ranked #17 out of 99 VPNs that we tested
HideMyAss! is one of the oldest and most popular VPN providers out there, having built a large, loyal user base since its inception all the way back in 2005.
It’s quirky, it’s different, but is it the right VPN for you? We looked past its marketing bravado to find out:
- What is HideMyAss! used for?
- Is HideMyAss! safe?
- How much does HideMyAss! cost?
- Who owns HideMyAss!?
- Does HideMyAss! work with Netflix?
But we don’t stop there – by the end of our comprehensive HMA! review you’ll know all about HideMyAss!’s VPN speeds, its servers, its logging policy, and more.
Netflix, Amazon Prime Video, Hulu, BBC iPlayer, Sky, HBO, Torrenting, Kodi
Our research has found HideMyAss! to not be quite as secure as its rivals, and it doesn’t let expert users tinker with too much, either. That said, it’s still one of the better VPNs going. One of its strongest attributes is its VPN speeds, which you can read more on just below.
Speed & Reliability
Brilliant speeds, close to the top
Use the table below to see how HideMyAss! speeds fare against its top-scoring rivals in 11 locations around the world.
|Download Average||66.84 Mbps||63.59 Mbps||73.38 Mbps|
|Upload Average||27.40 Mbps||23.77 Mbps||28.09 Mbps|
|Ping Average||131 ms||143 ms||131 ms|
Here are the average speeds you can expect from HideMyAss! from a handful popular regions.
|Europe Server locations include Amsterdam, Paris, Frankfurt and London.||Asia Server locations include Singapore and Tokyo.||USA Server locations include San Francisco and New York.||Australia|
|Download Average||216 Mbps||220 Mbps||194 Mbps||156 Mbps|
|Upload Average||137 Mbps||137 Mbps||140 Mbps||58 Mbps|
|Ping Average||3 ms||3 ms||4 ms||15 ms|
Averages are calculated from our test results over the last 4 weeks. To read about our speed testing methodologies, please read How We Test VPN Speed.
Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.
Before using HideMyAss!:
When connected to HideMyAss!:
Download speed without HideMyAss!: 99Mbps
Download speed with HideMyAss!: 75Mbps
Our download speed loss when HideMyAss! is running 25%
HideMyAss! (HMA) has produced brilliant speeds, putting it close to the top VPN providers.
When we connected to a nearby London, UK server HMA notched up average download speeds of 75Mbps.
It also reached average uploads of 44Mbps.
Latency was not the best we have ever seen, but we found the majority of locations to be between 4-6ms, making it an ideal VPN for gamers.
Average local upload speeds are faster than most of other VPN services, making HideMyAss! an option for torrenters (be aware of its intrusive logging policy, though)
An astonishing network server – 65 city-level servers
HideMyAss! is the leading VPN for choice of server locations – it doesn’t get any better than this: over 960 VPN servers in 190 countries.
HMA covers almost every country on the planet, so if you live away from the usual, popular locations than you’re in luck. HMA is particularly good for Africa coverage, which is an often-neglected continent.
There are city-level options in:
- Canada (3 cities)
- Australia (2)
- France (2)
- Germany (2)
- Russia (2)
- Spain (2)
- UK (2)
- US (65)
HMA’s enormous 65 city-level servers in the US is unbeatable. The fact that the Canada servers cover both the East and West coast is a plus for such a big country, too.
The benefit of city-level servers is less congestion, but we’d like to see city-level servers in the less popular regions of VPN coverage. It would also be good to see greater coverage of Australia, where both city-level servers are concentrated in New South Wales (Sydney and Melbourne).
Streaming & Torrenting
One of the most consistent VPNs for streaming
HideMyAss!’s dedicated servers for the most popular streaming services make it ever so simple to access your favorite video content sites anywhere in the world.
The brilliant speeds go a long way in making streaming and torrenting with HMA as user-friendly and easy as possible.
Torrenting is allowed on all HideMyAss! servers. Support agents even regularly recommend optimized options for the best possible performance. HideMyAss! also works with Kodi.
However, HMA’s intrusive logging policy is a problem, making it potentially unsafe for torrenting. We cannot recommend HideMyAss! as a good VPN for torrenting as a result. If you need a VPN to torrent with, we recommend using ExpressVPN or NordVPN.
Won't work in China
HideMyAss! doesn’t always work in China – the best test of a VPN’s ability to beat censorship. It’s unreliable, which means that we can’t recommend it for anyone living or traveling there.
HMA is also unlikely to work in other high-censorship countries, like the UAE, Russia or Iran. We recommend using a much more effective VPN in these regions, one that can bypass the most aggressive censors.
Platforms & Devices
Compatible across devices and at router level
There are also detailed manual setup guides to install and use HideMyAss! VPN on other devices too, like gaming consoles.
You can also install HMA! at router level, or even buy a new router with it already set up and pre-installed. You can read our guide to learn how to set up HideMyAss! VPN on router.
Games Consoles & Streaming Devices
HideMyAss! doesn’t have any dedicated VPN apps for popular streaming devices like Amazon Fire TV Stick – although you can cover them by connecting to a router or computer running the VPN.
HideMyAss! has no browser extensions of any sort. We’d like to see this in the future when considering that the majority of top VPN services include the feature.
ExpressVPN is much better for browser extensions, or you can take a look at our review here.
Encryption & Security
Not as private as other top VPN providers
DNS Leak Blocking
IPV6 Leak Blocking
VPN Kill Switch
Please see our VPN Glossary if these terms confuse you and would like to learn more.
Among the most popular VPN services HideMyAss! is one of the least private. It has a concerning history of security flaws.
But that’s not to say HMA is unsafe or inadequate; it encrypts data traffic with the AES-256 encryption and uses our preferred OpenVPN protocol. It also has a VPN kill switch and first-party DNS servers – must-haves for privacy – and functional built-in DNS and IPv6 leak protection.
Collects more information than necessary
Does HideMyAss! keep logs? Yes, it unfortunately does.
The HideMyAss! servers collect the following information:
- Your license ID
- A timestamp when you connect/disconnect to the VPN
- Amount of data transmitted during your session
- The subnet of your original IP address (the last octet is anonymized)
- IP address of your chosen VPN server
Frankly, that’s collecting more data logs than we are comfortable with.
HideMyAss! maintains that this is to improve the service from a technical standpoint and to prevent illegal user activity. However, many other VPN services
manage all of this without collecting and storing as much information.
That said, this data is only retained for 30 days before being deleted.
HideMyAss! was founded in 2005, but has been a subsidiary of cybersecurity firm Avast since 2016, which is based in the Czech Republic. HideMyAss!, however, is based in the UK.
HideMyAss! is subject to all of those intelligence-sharing agreements, plus it also has a history of cooperating with law enforcement to supply information.
This is undoubtedly one of HMA!’s biggest negatives, paired with the fact that it keeps 30-day logs of users internet traffic.
Ease of Use
Nicely designed with a decent mobile app
How to Install & Set Up HideMyAss!
HideMyAss!’s range of VPN apps and programs are sleek and simple – we love them. Even if you have never used a VPN before you shouldn’t have any trouble with HMA! whatsoever.
Being able to search the server list is a big help, as is being able to favorite locations, and the options menu is straightforward.
As for HMA’s mobile apps, they definitely do a basic job well, but unlike the desktop apps they lack some of the advanced features – like the important kill switch.
Fantastic support, including 24/7 live chat
|24/7 Live chat support|
HideMyAss! has genuinely 24/7 live chat support that is extremely quick to respond and often very helpful. Backed up by an extensive knowledge base, HMA! should have your issues resolved in minutes.
The video walkthroughs are a great touch, too – we just wish that the whole support section of the website was a little easier to navigate.
Pricing & Deals
Cheap long term plan
Get 75% off HideMyAss!'s 3-year plan
HideMyAss! Pricing Plan
How much does HideMyAss! cost?
HideMyAss!’s best price comes with its three-year subscription, giving you a huge 75% saving and lowering the monthly cost to $2.99. That’s a very reasonable price.
If you want to try HMA VPN before you buy, there is a 7-day free trial you can take advantage of. They also provide a 30-day refund guarantee with every subscription, giving you plenty of time to decide whether or not it’s the VPN for you.
If you want to get money back from HMA, the guarantee is subject to some Ts and Cs which state that you can’t:
- use more than 10GB of data, or
- connect to HMA! more than 100 times
You also need to fill out a form explaining your decision to cancel your subscription.
US$11.99/moBilled $11.99 every month
US$6.99/moBilled $83.88 every 12 months
US$4.99/moBilled $119.76 every 2 years
US$2.99/moBilled $107.64 every 2 years
All plans have 30-day money-back guarantee
Payment & Refund Options
HideMyAss! accepts a good range of payment options, including:
- Major credit cards (including Visa, Mastercard, American Express, Eurocard, JCB, Discover/Novus, Diners, Solo, Carte Bleue)
- Qiwi Wallet
- Alipay (支付宝)
Alternative payment methods are available depending on your location, such as iDeal in the Netherlands and Dankort in Denmark.
You’ve read our expert review - read on for reviews from real users.
Based on 10 reviews
- 5 star(7)
- 4 star(1)
- 3 star(0)
- 2 star(0)
- 1 star(2)
Share your thoughts to help others
Internet Safety. A Growing issue...
I've been using HMA Pro for the better part of a year now and I have to say I love it. The safe feeling I get when I'm browsing the web or making purchases with HMA active is second to none. Whether it's on my phone, laptop or PC my piece of mind is concrete and unwavering.
Didn’t work once
The user interface is easy to use. But it never worked when I wanted to use it and wasted my money which was disappointing
Hide My Ass can't trick GOOGLE MAPS
Try the following : start HMA and choose a server in Germany. Start GoogleMaps with geo-localization activated. Google maps will show the exact position where you are actually ... It will not show the position of the server you choose in HMA... This makes HMA useless.
Super Application and the Best Support TeamVerified Purchase
This is the only VPN Application I have found which is worth your money. This includes also the after sales support which is one of the best I have encountered. I can highly recommend that you buy this application to protect yourself and your family in the Internet.
Good vpnVerified Purchase
This is one of the best vpn's I've ever used been using now for 2 years and never had a problem downloading anything well worth £10