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HideMyAss! Review

Simon Migliano
By Simon MiglianoUpdated
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HideMyAss!: Ranked #17 out of 99 VPNs that we tested

HideMyAss! is one of the oldest and most popular VPN providers out there, having built a large, loyal user base since its inception all the way back in 2005.

It’s quirky, it’s different, but is it the right VPN for you? We looked past its marketing bravado to find out:

  • What is HideMyAss! used for?
  • Is HideMyAss! safe?
  • How much does HideMyAss! cost?
  • Who owns HideMyAss!?
  • Does HideMyAss! work with Netflix?

But we don’t stop there – by the end of our comprehensive HMA! review you’ll know all about HideMyAss!’s VPN speeds, its servers, its logging policy, and more.

  1. Great speeds - 67Mbps global average
  2. Works with Netflix and BBC iPlayer
  3. P2P/torrenting permitted on many servers
  4. Easy-to-use apps with simple setup on most devices
  5. Connect securely to over 190 countries
  1. Based in the privacy-unfriendly UK
  2. Collects detailed connection logs and stores them for 30 days
  3. Limited to OpenVPN protocol on the desktop app
  4. Not compatible with many devices outside main platforms

Works with

Netflix, Amazon Prime Video, Hulu, BBC iPlayer, Sky, HBO, Torrenting, Kodi

Available on

  1. Windows
  2. Mac
  3. Ios
  4. Android
  5. Linux

Price from

$2.99/mo

Our research has found HideMyAss! to not be quite as secure as its rivals, and it doesn’t let expert users tinker with too much, either. That said, it’s still one of the better VPNs going. One of its strongest attributes is its VPN speeds, which you can read more on just below.

Speed & Reliability

Brilliant speeds, close to the top

Use the table below to see how HideMyAss! speeds fare against its top-scoring rivals in 11 locations around the world.

HideMyAss!CyberGhostPrivateVPN
Download Average66.84 Mbps63.59 Mbps73.38 Mbps
Upload Average27.40 Mbps23.77 Mbps28.09 Mbps
Ping Average131 ms143 ms131 ms

Here are the average speeds you can expect from HideMyAss! from a handful popular regions.

Europe Server locations include Amsterdam, Paris, Frankfurt and London.Asia Server locations include Singapore and Tokyo.USA Server locations include San Francisco and New York.Australia
Download Average216 Mbps220 Mbps194 Mbps156 Mbps
Upload Average137 Mbps137 Mbps140 Mbps58 Mbps
Ping Average3 ms3 ms4 ms15 ms

Averages are calculated from our test results over the last 4 weeks. To read about our speed testing methodologies, please read How We Test VPN Speed.

Speed results from our physical location in London (100Mbps fibre optic connection) to a London test server.

Before using HideMyAss!:

  1. DownloadMbps

    99

  2. UploadMbps

    92

  3. Pingms

    2

When connected to HideMyAss!:

  1. DownloadMbps

    75

  2. UploadMbps

    44

  3. Pingms

    16

Download speed without HideMyAss!: 99Mbps

Download speed with HideMyAss!: 75Mbps

Our download speed loss when HideMyAss! is running 25%

HideMyAss! (HMA) has produced brilliant speeds, putting it close to the top VPN providers. 

When we connected to a nearby London, UK server HMA notched up average download speeds of 75Mbps. 

It also reached average uploads of 44Mbps.

Latency was not the best we have ever seen, but we found the majority of locations to be between 4-6ms, making it an ideal VPN for gamers.

Average local upload speeds are faster than most of other VPN services, making HideMyAss! an option for torrenters (be aware of its intrusive logging policy, though)

Server Locations

An astonishing network server – 65 city-level servers

Globe with a blue flag190Countries
Image of a city landscape280Cities
Image of a pink marker5,000+IP Addresses

HideMyAss! is the leading VPN for choice of server locations – it doesn’t get any better than this: over 960 VPN servers in 190 countries. 

HMA covers almost every country on the planet, so if you live away from the usual, popular locations than you’re in luck. HMA is particularly good for Africa coverage, which is an often-neglected continent. 

There are city-level options in:

  • Canada (3 cities)
  • Australia (2)
  • France (2)
  • Germany (2)
  • Russia (2)
  • Spain (2)
  • UK (2)
  • US (65)

HMA’s enormous 65 city-level servers in the US is unbeatable. The fact that the Canada servers cover both the East and West coast is a plus for such a big country, too.

The benefit of city-level servers is less congestion, but we’d like to see city-level servers in the less popular regions of VPN coverage. It would also be good to see greater coverage of Australia, where both city-level servers are concentrated in New South Wales (Sydney and Melbourne).

Streaming & Torrenting

One of the most consistent VPNs for streaming

HideMyAss!’s dedicated servers for the most popular streaming services make it ever so simple to access your favorite video content sites anywhere in the world. 

Our regular testing finds HMA! to be one of the most consistent VPN services to unblock and work with Netflix, BBC iPlayer and other streaming services.

The brilliant speeds go a long way in making streaming and torrenting with HMA as user-friendly and easy as possible.

Torrenting

Torrenting is allowed on all HideMyAss! servers. Support agents even regularly recommend optimized options for the best possible performance. HideMyAss! also works with Kodi.

However, HMA’s intrusive logging policy is a problem, making it potentially unsafe for torrenting. We cannot recommend HideMyAss! as a good VPN for torrenting as a result. If you need a VPN to torrent with, we recommend using ExpressVPN or NordVPN.

Bypassing Censorship

Won't work in China

HideMyAss! doesn’t always work in China – the best test of a VPN’s ability to beat censorship. It’s unreliable, which means that we can’t recommend it for anyone living or traveling there. 

HMA is also unlikely to work in other high-censorship countries, like the UAE, Russia or Iran. We recommend using a much more effective VPN in these regions, one that can bypass the most aggressive censors.

Platforms & Devices

Compatible across devices and at router level

Apps

Windows LogoWindows
Mac LogoMac
iOS LogoiOS
Android LogoAndroid
Linux LogoLinux
Router LogoRouter

HideMyAss! has dedicated apps for all the most popular platforms, including Microsoft Windows, Apple MacOS, iOS, Android and more. 

There are also detailed manual setup guides to install and use HideMyAss! VPN on other devices too, like gaming consoles. 

You can also install HMA! at router level, or even buy a new router with it already set up and pre-installed. You can read our guide to learn how to set up HideMyAss! VPN on router

Games Consoles & Streaming Devices

AppleTV LogoAppleTV
Amazon Fire TV LogoAmazon Fire TV
Chromecast LogoChromecast
Nintendo LogoNintendo
PlayStation LogoPlayStation
Roku LogoRoku
Xbox LogoXbox

HideMyAss! doesn’t have any dedicated VPN apps for popular streaming devices like Amazon Fire TV Stick – although you can cover them by connecting to a router or computer running the VPN.

Browser Extensions

HideMyAss! has no browser extensions of any sort. We’d like to see this in the future when considering that the majority of top VPN services include the feature.  

ExpressVPN is much better for browser extensions, or you can take a look at our review here.

Encryption & Security

Not as private as other top VPN providers

Protocol

L2TP/IPSec

OpenVPN (TCP/UDP)

PPTP

Encryption

AES-256

Security

DNS Leak Blocking

First-party DNS

IPV6 Leak Blocking

VPN Kill Switch

Advanced features

Please see our VPN Glossary if these terms confuse you and would like to learn more.

Among the most popular VPN services HideMyAss! is one of the least private. It has a concerning history of security flaws.

But that’s not to say HMA is unsafe or inadequate; it encrypts data traffic with the AES-256 encryption and uses our preferred OpenVPN protocol. It also has a VPN kill switch and first-party DNS servers – must-haves for privacy – and functional built-in DNS and IPv6 leak protection

Logging Policy

Collects more information than necessary

Does HideMyAss! keep logs? Yes, it unfortunately does.

The HideMyAss! servers collect the following information:

  • Your license ID
  • A timestamp when you connect/disconnect to the VPN
  • Amount of data transmitted during your session
  • The subnet of your original IP address (the last octet is anonymized)
  • IP address of your chosen VPN server

Frankly, that’s collecting more data logs than we are comfortable with. 

HideMyAss! maintains that this is to improve the service from a technical standpoint and to prevent illegal user activity. However, many other VPN services

 manage all of this without collecting and storing as much information.

That said, this data is only retained for 30 days before being deleted.

For VPN services that keep absolutely no logs whatsoever, for any reason, then we recommend you take a look at our review for IPVanish or Private Internet Access.

Jurisdiction

HideMyAss! was founded in 2005, but has been a subsidiary of cybersecurity firm Avast since 2016, which is based in the Czech Republic. HideMyAss!, however, is based in the UK.

The UK is a terrible location to base a VPN – its intrusive data laws and now-notorious ‘Snooper’s Charter’ have played a major role in the rise of VPN usage within the country. 

HideMyAss! is subject to all of those intelligence-sharing agreements, plus it also has a history of cooperating with law enforcement to supply information.

This is undoubtedly one of HMA!’s biggest negatives, paired with the fact that it keeps 30-day logs of users internet traffic. 

Ease of Use

Nicely designed with a decent mobile app

How to Install & Set Up HideMyAss!

HideMyAss!’s range of VPN apps and programs are sleek and simple – we love them. Even if you have never used a VPN before you shouldn’t have any trouble with HMA! whatsoever.

Being able to search the server list is a big help, as is being able to favorite locations, and the options menu is straightforward.

As for HMA’s mobile apps, they definitely do a basic job well, but unlike the desktop apps they lack some of the advanced features – like the important kill switch.

Customer Support

Fantastic support, including 24/7 live chat

24/7 Live chat support
Online Resources

HideMyAss! has genuinely 24/7 live chat support that is extremely quick to respond and often very helpful. Backed up by an extensive knowledge base, HMA! should have your issues resolved in minutes.

The video walkthroughs are a great touch, too – we just wish that the whole support section of the website was a little easier to navigate.

 

Pricing & Deals

Cheap long term plan

HideMyAss! Coupon

HideMyAss!

Get 75% off HideMyAss!'s 3-year plan

  • Tested

HideMyAss! Pricing Plan

How much does HideMyAss! cost?

HideMyAss!’s best price comes with its three-year subscription, giving you a huge 75% saving and lowering the monthly cost to $2.99. That’s a very reasonable price.

If you want to try HMA VPN before you buy, there is a 7-day free trial you can take advantage of. They also provide a 30-day refund guarantee with every subscription, giving you plenty of time to decide whether or not it’s the VPN for you.

If you want to get money back from HMA, the guarantee is subject to some Ts and Cs which state that you can’t:

  • use more than 10GB of data, or
  • connect to HMA! more than 100 times

You also need to fill out a form explaining your decision to cancel your subscription.

HideMyAss! accepts a good range of payment options, including:

  • Major credit cards (including Visa, Mastercard, American Express, Eurocard, JCB, Discover/Novus, Diners, Solo, Carte Bleue)
  • UnionPay
  • PayPal
  • Qiwi Wallet
  • UnionPay
  • Alipay (支付宝)

Alternative payment methods are available depending on your location, such as iDeal in the Netherlands and Dankort in Denmark.

 

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You’ve read our expert review - read on for reviews from real users.

User Reviews

 82% 
4.1 out of 5 stars

Based on 10 reviews

  1. 5 star
     0% 
    (7)
  2. 4 star
     0% 
    (1)
  3. 3 star
     0% 
    (0)
  4. 2 star
     0% 
    (0)
  5. 1 star
     0% 
    (2)

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Write a review

Best Positive Review
 100% 

Internet Safety. A Growing issue...

Verified Purchase

I've been using HMA Pro for the better part of a year now and I have to say I love it. The safe feeling I get when I'm browsing the web or making purchases with HMA active is second to none. Whether it's on my phone, laptop or PC my piece of mind is concrete and unwavering.

Best Critical Review
 20% 

Didn’t work once

Verified Purchase

The user interface is easy to use. But it never worked when I wanted to use it and wasted my money which was disappointing

Showing 1-3 of 10 Reviews
  1.  20% 

    Hide My Ass can't trick GOOGLE MAPS

    Try the following : start HMA and choose a server in Germany. Start GoogleMaps with geo-localization activated. Google maps will show the exact position where you are actually ... It will not show the position of the server you choose in HMA... This makes HMA useless.

  2.  100% 

    Super Application and the Best Support Team

    Verified Purchase

    This is the only VPN Application I have found which is worth your money. This includes also the after sales support which is one of the best I have encountered. I can highly recommend that you buy this application to protect yourself and your family in the Internet.

  3.  100% 

    Good vpn

    Verified Purchase

    This is one of the best vpn's I've ever used been using now for 2 years and never had a problem downloading anything well worth £10

See all 10 HideMyAss! user reviews